Interview for Success: A Half-Day Competency-Based Workshop
Competency-based interviewing techniques will give your company a strategic focus by allowing hiring managers to integrate job-specific, future-oriented competencies into their interviews. This workshop teaches participants to identify key competencies (characteristics that differentiate outstanding performers from average performers in a given job) and build those competencies into their hiring and selection process in order to attain this strategic focus.
Interviewing for competencies follows a structured format which this workshop takes you through step-by-step-the interviewer builds a customized interview format for each individual position based on the duties and responsibilities of the position and identifies the critical skills needed to perform these duties and responsibilities at a superior performance level.
Unlike other competency-based interviewing workshops, Interview for Success uses personality measures based on the results of a Big 5 Personality Assessment in conjunction with competency-based interviewing and ties the two factors together to assess areas, such as technical acumen and behavioral tendencies.
Video role-plays effectively model behavioral interviewing practices and provide learners with a structured format to recognize and critique, good and bad approaches.
With a series of Job Aids for each step, as well as a database of competencies, behaviors, and more than 300 effective behavioral interviewing questions provided on CD-ROM, this easy-to-use tool enables the hiring manager or human resources professional to expertly build a competency-based interview.
Interview for Success: A Half-Day Competency-Based Workshop $399.99[Add to Cart]
Interview for Success: Participant Workbook $69.99[Add to Cart]
25 Role Plays for Interview Training - (3 ring binder)
Training Objectives
Provide opportunities for individuals to try out new skills without cost to either the organization or the individual
Provide training in areas that can only be developed by practice
Obtain feedback from observers to aid personal development
Enable participants to test their skills in a variety of real-life situations
Enable participants to practice in a risk-free environment
Select role-plays to develop skills in each of the five main interview types:
Selection
Discipline
Appraisal
Separation
Counseling
Time Guidelines
Each role play takes between 11/2 and 2 hours.
25 Role Plays for Interview Training - (3 ring binder) $99.99[Add to Cart]
What to Do about Personnel Problems in [Your State] on CD-ROM
Binder / Newsletter
Get the solutions to personnel problems in YOUR state with this outstanding state-specific resource. This product covers over 100 key personnel areas--indexed by HR topic and includes two monthly newsletters. Free updates 6 times per year.
This human resource management reference is a comprehensive tool for solving HR issues and ensuring compliance with state and federal employment law.
Get clear, straightforward answers surrounding the federal and state human resource laws that apply to your organization--find out what they mean and how to comply.
You won't find another resource with such a comprehensive collection of state human resource laws along with expert analysis of labor law issues.
Our customers find this human resource development tool absolutely essential in keeping up with ever-changing HR regulations.
You get sample personnel forms, personnel policies, and human resource articles designed to make compliance and training easier for you!
Note:This program is available for all 50 states. Please select your specific state when placing the order online.
What to Do about Personnel Problems in [Your State] on CD-ROM $399.00[Add to Cart]
More Than a Gut Feeling III (Manufacturing Version) - DVD
Thousands of interviewers worldwide have hired top-calibre employees through Dr. Paul Green's ever-reliable behavioral approach. His time-honored method explains how to uncover the best indicator of prospective employees' future work behavior.
Using all of the proven More Than A Gut Feeling techniques, gain confidence and assurance that you're hiring the best candidate for the job! With special focus on the manufacturing sector, the program covers:
Planning a logical, structured interview
Using interviewing techniques for interviewer control
Making selection decisions based on facts not on gut feeling
Recognizing illegal interview questions
Includes: 25 minute DVD, closed captioned, English
More Than a Gut Feeling III (Manufacturing Version) - DVD $945.00[Add to Cart]
Complete Hell Series - DVD
Featuring John Cleese
This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers.
Bosses From Hell!
There’s an art to being a good boss, but some people have yet to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can you spare a moment?, The helping hand, The best of motives, Where there’s a will and I’d like a word with you. Free Preview
Colleagues From Hell!
You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They’re typified in these clips in From ‘No’ to ‘yes’, Talking to the team, The paper chase, Straight talking and other programs. Free Preview
Communicators From Hell!
Some people just don’t know how to communicate at work, and need a helpful push through training to get the skills right. This amusing video really gets the message across.
Free Preview
Customer service from Hell!
What can go wrong when you don’t have the right service skills? These amusing clips show the types of gaffes that can be avoided. Free Preview
Customers from Hell!
Difficult, demanding and down-right dangerous customers crop up in this collection of light-hearted clips.
Free Preview
Employees From Hell!
Being a manager can feel like the hardest job in the world, especially when you’re dealing with Employees from Hell! This collection comes from titles including The dreaded appraisal, Managing problem people and Oh what the hell. Free Preview
Interviewers From Hell!
A light-hearted 10-minute look at interview gaffes and nightmares, featuring clips from classic John Cleese programs. Suitable as an ice-breaker, meeting break or to reinforce key interview skills learning points. Free Preview
Public Services from Hell!
Dealing with the public is a responsible position - but the service from some of those in authority leaves a lot to be desired in this selection of blunders.
Salespeople from Hell!
A collection of clips from award-winning Video Arts titles that confirm your worst fears about the sort of salespeople that give you hell. Free Preview
Teams from Hell!
A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'Free Preview
The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!
More Than a Gut Feeling III (Service & Hospitality Version) - DVD
With employee turnover rates as high as 60 percent in the service and hospitality industry, your organization may be losing thousands of dollars each year. Whether you work in a hotel, motel, casino, restaurant, food service or retail environment- to name just a few -you need good, quality employees who are a perfect match for their jobs.
Show your interviewers how to hire the best candidates for your organization every single time by implementing behavioral-style interviewing, an approach developed by industrial psychologist Dr. Paul C. Green.
This highly-acclaimed interviewing system has helped thousands of interviewers guide the job applicant in sharing their past experiences. This system is based on the premise that an applicant's past behavior is the best indicator of future performance.
Key Learning Points
How to plan a logical, structured interview that includes pre-planned interview questions
How to recognize the importance of developing an interview plan based on thorough knowledge of the job
How to understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill
How to use interviewing techniques that allow for interviewer control
How to explain why it is important to make selection decisions based on facts and information, not on a gut feeling
How to explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process
How to recognize why some questions cannot be legally asked in the interview process
Includes: 32 minute DVD or video. Available in English, Spanish and Portuguese. The DVD version includes all three language versions on the same DVD
More Than a Gut Feeling III (Service & Hospitality Version) - DVD $945.00[Add to Cart]
Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's new DVD course, Mixing Four Generations in the Workplace.
This program will educate and stimulate positive interaction among your people. It will also dramatically reduce workplace conflict and provide managers and supervisors with strategies for dealing with recruiting, retaining, and motivating, using the generational differences in a positive way.
Key Learning Points:
Generational context is not about age, but common experiences.
Acknowledge your team's expectations, not just your own.
Different is neither right nor wrong, just different.
Age-ism is the death of any coaching strategy.
Generational understanding does not take the place of concern for the individual.
Different generations care about different approaches to the same problem.
Technology is not universal - assess your team members' affinity level before making communication assumptions.
Program includes:
Program One - Defining Four Generations in the Workplace - 18 Minutes
Program Two - How to Deal with the Four Generations - 16 Minutes
Program includes: 2-program DVD; CD Support Package with 32-page Facilitator's Guide, 30-Page Participant Guide, Participative Exercises and PowerPoint Presentation. All support materials customizable and reproducible.
Mixing Four Generations in the Workplace - DVD $795.00[Add to Cart]
Mixing Four Generations In The Workplace - DVD (Spanish) $795.00[Add to Cart]
This is Going to Hurt me More than it Hurts You - DVD
This program uses humour to explain the steps that should be taken by a manager or team leader to ensure that their employees facing bad news accept the decision with as little damage as possible to morale.
Three sections highlight how to prepare for the interview, cope with the reaction, and face up to responsibilities.
The benefits
Suitable for general interviewing and management skills courses
Specific learning points for three important interviews
Programme includes: DVD(27 mins), Briefcase booklet and
Discussion guide
This is Going to Hurt me More than it Hurts You - DVD $999.00[Add to Cart]
Diversity in the Workplace: PowerPoint Training Meeting Kit
More than ever, successful organizations need employees with different backgrounds, beliefs, needs, lifestyles and physical abilities. Failure to work together can destroy productivity and expose your organization to expensive lawsuits, discrimination claims and affirmative action problems.
Use this program to help all employees develop skills to work better with all types of co-workers and customers.
Developed in conjunction with BLR's illustrated Diversity training booklet, this coordinated kit includes 20 copies of the booklet, 30 PPT slides, trainer/speaker notes, quiz and completion certificate. (Additional booklets available at discount price)
Diversity in the Workplace: PowerPoint Training Meeting Kit $299.99[Add to Cart]
Best Practices in Compensation & Benefits Newsletter
Discover how companies nationwide are finding and keeping the best employees with this essential monthly newsletter. You'll follow the trends what's working and what's not in companies administering compensation and benefits programs across the country. An essential benchmarking tool.
Stay on top of the latest developments and follow the trends of employee compensation and benefits practices in this country's largest and smallest companies.
With this insightful newsletter, you'll get a look into what other companies have tried--what's worked for them and what hasn't.
Your own "think tank," brought to you each month, discusses the pros and cons of administering an employee compensation and benefits plan.
Best Practices in Compensation & Benefits Newsletter $299.99[Add to Cart]
This course is also available for online training, see details below.
Performance appraisals provide an ideal opportunity for collaborative, two-way communication between supervisors and their employees. Yet, they also carry an incredible legal responsibility: the right to a fair appraisal of job performance starts with the actual job description itself. This program discusses protection from legal problems, how to conduct an appraisal, the interview format and goal setting.
Documenting evaluations
Communicating performance expectations
Employee involvement in the evaluation process
Program Includes: A 30 minute DVD or video, references books and comprehensive leader's guide.
Online Training Pricing Option:
$5.00 per user
One year access to this program
Minimum order: $745.00
Please contact us by email if you have 250 users or more for special pricing options.
*Prices subject to change without notice
Legal and Effective Performance Appraisals - DVD $845.00[Add to Cart]
Legal and Effective Performance Appraisals - DVD Rental $295.00[Add to Cart]
Legal and Effective Performance Appraisals (Online Course) $5.00[Add to Cart]
Effective Supervisor Training Repros - Binder
Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Free quarterly updates.
This program provides everything you need to conduct effective training for your supervisors on key topics such as Motivation...Performance Appraisals...Effective Communication...and much more.
You pick the topic, make enough copies to hand out to each supervisor, and begin the training. It's quick. It's easy. And it works.
Effective Supervisor Training Repros - Binder $299.99[Add to Cart]
It's All About Respect: Avoid Discrimination in Your Workplace PowerPoint Kit
Don't let Prejudice disrupt your company!
We're not supposed to talk about certain sensitive subjects on the job--race, religion, sex, age, physical appearance, physical limitations and ethnicity. But in the 21st century almost every workplace has a diverse workforce so the risk of narrow mindedness can occur.
It's your responsibility to be certain your workplace is free of prejudice and is in compliance with regulations under the Civil Rights Act, Equal Pay Act, Age Discrimination in Employment Act and the Americans with Disabilities Act. Talking about respect is the way you can make sure it exists in your workplace.
With this Booklet/PowerPoint kit your employees will get facts in friendly terms. Topics covered:
Why we need respect in the workplace
Where does respect come from
It's the LAW
Types of discrimination
How to avoid discrimination & display respect
It's All About Respect: Avoid Discrimination in Your Workplace PowerPoint Kit $99.99[Add to Cart]
A system of progressive discipline is the best safeguard against charges of discrimination and wrongful discharge. In this video program, the steps of progressive discipline are clearly explained and the results of proper implementation are demonstrated. A "must see" for all supervisors and managers in your organization.
How to verbally counsel an employee
Issuing a written warning
Placing an employee on suspension
Terminating an employee
Added features and benefits of DVD training include:
English and Spanish versions – many also include Portuguese
A customizable PowerPoint™ presentation
Informative training points and bonus material for refresher or training talks
Video-enriched training organized by learning objectives that facilitates discussion
A printable Leader's Guide
Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards
Length: 23 minutes
Legal and Effective Progressive Discipline - DVD $645.00[Add to Cart]
Legal and Effective Progressive Discipline - DVD Rental $295.00[Add to Cart]
Preventing Discrimination in the Workplace PowerPoint Kit
Created specifically with the new "Preventing Discrimination in the Workplace" booklet, this PowerPoint kit gives you an out of the box training class that is completely done for you.
Explains to all employees the zero tolerance policy concerning all forms of discrimination-sexual, religious, race, age, disability, or national origin. You get 20 employee booklets and a voucher to purchase unlimited copies at an additional 10% savings off the regular discount booklet price. This product can also help to ensure that your company is in compliance with title VII, EPA, and ADEA.
Kit includes a 30 slide PPT presentation
Comprehensive speaker notes
Certificate form that you can customize, print, and personalize with your company's specific requirements.
Preventing Discrimination in the Workplace PowerPoint Kit $299.99[Add to Cart]
