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 Hiring & Interviewing Best-Seller! This course is also available for online training, see details below. More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior. Viewers of More Than a Gut Feeling III will learn helpful job-related interviewing techniques practiced by so many hiring staffs all over the world. You can refrain from judging an applicant on gut feeling by: asking rapport-building questions; discussing the job; taking notes and explaining why; asking specific, open-ended questions to get specific answers; allowing for silence if necessary; maintaining control; getting contrary evidence and evaluating. This video applies these techniques to the most common interviewing situations and helps you to refrain from judging the candidate on intuition. KEY LEARNING POINTS
Added features and benefits of DVD training include:
Length: 17 minutes
Online Training Pricing Option:
 Fairness when interviewing is an essential part of hiring; it’s even more important when you have disabled applicants. In these situations, where you want to do everything right, you’re probably just as nervous as the job candidate. But following the guidelines set forth by the Americans with Disabilities Act can help you set those fears aside. Focus the interview on the applicant’s abilities—not the disability—and you’ll ensure that every candidate gets the same chance to prove that he or she is the right person for the job. $129.99 [Add to Cart]
5 Steps to Legal Background Checks That Really WorkHiring new employees is expensive and time-consuming—and if you hire the wrong person, the trouble and expense can be endless. Whether handled by supervisors and managers or assigned to a centralized human resources (HR) department, hiring decisions are among the most important decisions made in any company. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in turnover, duplicative training, missed opportunities, and lost customers. In addition, an ill-advised hire might well necessitate a subsequent termination, and every termination (no matter how justified and well documented) exposes the company to the risk of a wrongful termination/discrimination claim from the disgruntled former employee. For all these reasons, it pays to take the time to find the right person for the job the first time around. This special report describes five steps for conducting legal background checks that really work—so you hire the right people in the first place! In addition, we will provide you with several forms that will be useful in setting up a background check policy.
 Many employers and managers stay so busy putting out fires and digging through paperwork that it’s easy to lose sight of every organization’s # 1 HR goal: identifying, retaining, developing, and promoting your best people. Reaching this goal is like solving a jigsaw puzzle. You’re working every day on different pieces - from employee coaching and performance appraisals to rewards and retention strategies - but the real challenge is pulling these tools together to link people management with organizational excellence. The newest approach is “talent management” - integrating your HR assessment, planning, and development processes into a single system that maximizes the value of your employees. It’s a huge challenge! So this in-depth webinar recording. Our speaker - one of America’s leading experts in this field, and the author of The Talent Management Handbook – will walk you through the concept of talent management and share his secrets for improving your HR ROI and boosting the performance and satisfaction of your employees. During this 90-minute session, you’ll learn:
This webinar was recorded on Wednesday, October 28, 2009 About Your Speaker: Lance A. Berger is chief executive officer of Lance A. Berger & Associates, Ltd., a management consulting firm founded in 1991. His firm provides advisory services in the areas of talent management, compensation, and change management. He has written and edited six books, including The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing & Promoting Your Best People. A former general partner for the largest compensation practice worldwide at The Hay Group, he has been a featured speaker for the United Nations, the Conference Board, the American Management Association, and the American Compensation Association. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
 Why focus on attitude? Quite simply, skills can be taught. Attitude cannot. You've probably had the experience of hiring someone who you thought was perfect for the job—only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority. In this video, a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow employee who guides him through the entire hiring process, from planning through interviewing and evaluation. You will learn how to:
1. Determine what attitudes lead to success in a job or organization. In the process, you will learn simple, but effective techniques to hire the best people for your organization! Includes: A 20 minute DVD or VHS, 28 page comprehensive training leader's guide with reproducible worksheets. DVD contains PDF version of leader's guide. (Guide and PowerPoint files available as a download.) Available in English and Spanish
 Hiring decisions are among the most important decisions made in an organization. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in high turnover, duplication of training, missed opportunities, and lost customers. BLR's new Click 'n Train PowerPoint® presentation will help train supervisors and managers on the right procedures to follow to find the right person for the job the first time around. At completion of the training, the trainees will be able to:
Hiring Legally includes:
 Hidden Risks of Using Facebook, MySpace, and Other Websites to Scope Out New and Prospective Hires Just hours after you’ve faxed an offer letter to your top-choice candidate for that open supervisor position, you decide on a lark to Google his name – and you discover his personal website plastered with racy photos from his recent New Year’s party. Or, you receive an anonymous tip to visit the MySpace page of a brand-new employee, and you find screen after screen of negative rantings about how much she hates her job – including possibly defamatory comments about her boss and co-workers. A little knowledge is a dangerous thing. Is it a good idea to surf the Web looking for information about your employees and applicants? And, if so, can you legally use what you find to hire (or fire) those individuals? In today’s tech-savvy business world, those are tough questions. On the one hand, it’s your job to pick the most qualified candidates to fill openings in your workplace. If you make a mistake using information pulled from the Internet, however, you could face legal problems ranging from discrimination and harassment claims to Fair Credit Reporting Act violations. During this 90-minute audio conference on April 30, our expert will give you the legal pros and cons of relying on online data when you screen potential and current employees – with a special emphasis on information found via Google, Facebook, MySpace, and other “social networking” sites. You’ll learn when you can use these sites for HR purposes, how to gauge whether what you learn about your workers is true or false, and the types of online material you should never search for. You and your colleagues will learn:
Wednesday, April 30, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Anthony J. Zaller, Esq., is a partner in the law firm Van Vleck Turner & Zaller in Los Angeles, California. His practice focuses on defending, training, and counseling managers and employers in all areas of labor and employment law, ranging from discrimination and harassment claims to wrongful discharge and wage and hour litigation. He speaks frequently for many trade associations on employment law issues. He earned his law degree from Loyola Law School and his master’s degree in business administration from Loyola Marymount University. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
Successful hiring comes down to a good job description, a focused interview, and the right set of questions. Done improperly, though, the hiring process can lead to legal trouble. Learn how to hire based on fair criteria, avoiding discrimination and comparing all candidates equally. Featured segments include how to conduct a productive interview, complying with the Americans with Disabilities Act, and how to safely withdraw an offer. This program will help you concentrate on the qualifications you want the ideal candidate to have. $159.99 [Add to Cart] Produced - 1995 Right first time offers you a step-by-step approach to the recruiting process. By using this planned and objective approach your business will save time, money and energy. The methods shown in the videos are based on setting quantifiable objectives for each stage of the recruiting process, from preparing job specifications to making the final decision. Aimed at line managers, the methods shown can be applied to recruiting and selection at all levels. The first video, Planning, emphasizes the importance of planning and preparation, and demonstrates how to create a detailed plan that your business can follow through every stage of the recruitment process. The second video, Interviewing, covers what managers should or should not do at the interview stage, and stresses the importance of using a structured set of questioning skills. The benefits
Program includes: DVD (25 minutes), DVD (17 mins) and Trainers guide.
Tamara Erickson Different generations have different opinions about work. These days, your Boomers are headed toward retirement while your younger employees are coming in with fewer skills. In addition, they want more flexibility in their work schedule, and are likely to be looking for another job. What can you do to ensure that you’re bringing in—and retaining—employees who are right for your organization? Amp up recruitment and spend the time and money necessary to develop your team. But more importantly, keep your employees engaged by giving them a reason to be passionate about their jobs. Our ability to accurately judge talent is hampered by unconscious and subjective distractions. Hiring decisions are affected by common biases, such as favoring tall or attractive candidates, or by superficial first impressions of likability. In fact, according to Professor Flynn, standard hiring interviews are only slightly more reliable than handwriting analysis in predicting on-the-job performance! Far superior are work sample tests and intelligence tests, which provide us with objective, diagnostic data needed to make fair assessments. Evaluating performance over time is also affected by simple biases. We may not be able to shake off our first impressions—what psychologists refer to as “anchoring and insufficient adjustment.” We may subtly communicate our expectations and thus encourage the behavior we expect. Or we may assess performance—but not the level of difficulty of the assignment. Successful appraisal practices, according to Dr. Flynn, require clear evaluation criteria, manager training on how to conduct performance reviews, and as much objective data as possible. $99.99 [Add to Cart] Featuring Hugh Laurie, Dawn French, John Cleese, Simon Shepherd and Philip Franks. Release date: 1993
A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found, whether from inside or outside the organisation. Making the right selection choice means knowing the budget was spent well, a valuable asset has been acquired and that colleagues will be motivated by the new team member. It's your choice shows that too many people get the costly decision wrong, introducing three managers who make common mistakes. It then shows the viewer how each manager learns from these mistakes. Ethelred the Unready is unprepared, knows little about the job or the candidate, and is constantly interrupted by colleagues as the interview progresses. It is not until he is more organised and professional that he is able to make the best choice. Ivan the Terrible would rather trumpet his own opinions than encourage the candidate to talk. He eventually learns about asking open questions and listening to what the candidate has to say. Gillian the Silent allows the candidate to take over. She fails to probe or voice her doubts, and realises she has to be more affirmative and specific to gain the information she needs. The benefits
The Interviewee preparation program, which also forms part of the It's your choice programme, explains to job candidates how to research a company and question interviewers to find out the things that matter to them. It is suitable for internal candidates, as well as for schools and colleges to prepare graduates for the job market. Style: Humorous drama Program includes: DVD or VHS,(30 mins), Interviewee programm (5 mins), Meeting break DVD, Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
 Order this 90-minute audio conference to learn the best e-cruiting practices that will protect your organization against legal claims and risks. Our experts will teach you how to select the best Internet job boards and software, how to screen resumes and applicants properly, and how to conduct online searches and interviews without running afoul of state and federal restrictions. You and your colleagues will learn:
This conference was recorded on Tuesday, May 1, 2007 About Your Speaker: Joseph L. Beachboard, Esq., is a partner in the Los Angeles office of law firm Ogletree Deakins. A longtime employment and labor relations attorney, he speaks regularly before human resource, personnel, and employer groups on cutting-edge employment law topics. He is a founding member and the executive director of the Management Employment Law Roundtable, a nationwide, invitation-only organization of management labor and employment attorneys. He earned his law degree at Vanderbilt University School of Law.
 Produced in 2006 Behavioral Interviewing: taking the guesswork out of recruitment shows how to conduct an effective interview. It shows that past behaviour is the key to predicting future performance. Rather than using intuition (I'll know them when I see them), an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on their past experiences. A candidate's qualifications, experiences, posts they've held, level of responsibilities taken are all important details that you need to know. But the unanswered question is 'how will they actually perform in the precise job you're advertising?' Because behavioral interviewing is a technique that is so important, so effective and always successful that it needs to be used consciously and systematically in every selection interview. This new program covers the following five stages of behavioral interviewing technique:
Program includes: DVD(25 mins), Course leader's guide, Group training workbook, Self-study workbook and Powerpoint presentations slides
 Good hiring decisions are crucial to the success of your business, and effective interviews are an essential element in making good hiring decisions. Properly conducted interviews identify the kinds of employees you want and need for your organization, helping to develop a diverse and productive workforce. This new Click 'n Train PowerPoint® presentation will help train supervisors and managers on how to conduct successful and effective interviews. Interviewing Skills for Supervisors includes:
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