Email:

Hiring & Interviewing

More Than a Gut Feeling III - DVD

Best-Seller!

Free Online Preview

This course is also available for online training, see details below.

More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.

Viewers of More Than a Gut Feeling III will learn helpful job-related interviewing techniques practiced by so many hiring staffs all over the world. You can refrain from judging an applicant on gut feeling by: asking rapport-building questions; discussing the job; taking notes and explaining why; asking specific, open-ended questions to get specific answers; allowing for silence if necessary; maintaining control; getting contrary evidence and evaluating. This video applies these techniques to the most common interviewing situations and helps you to refrain from judging the candidate on intuition.

KEY LEARNING POINTS

  • How to plan a logical, structured interview that includes pre-planned interview questions
  • How to recognize the importance of developing an interview plan based on thorough knowledge of the job
  • How to understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill
  • How to use interviewing techniques that allow for interviewer control
  • How to explain why it is important to make selection decisions based on facts and information, not on a gut feeling
  • How to explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process
  • How to recognize why some questions cannot be legally asked in the interview process

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 17 minutes

Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $945.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

  • blankimage.gif
    Interviewing Job Applicants with Disabilities- DVD

    Free Online Preview

    Fairness when interviewing is an essential part of hiring; it’s even more important when you have disabled applicants. In these situations, where you want to do everything right, you’re probably just as nervous as the job candidate. But following the guidelines set forth by the Americans with Disabilities Act can help you set those fears aside. Focus the interview on the applicant’s abilities—not the disability—and you’ll ensure that every candidate gets the same chance to prove that he or she is the right person for the job.

    $129.99 [Add to Cart]

       
    5background.jpg 5 Steps to Legal Background Checks That Really Work

    Hiring new employees is expensive and time-consuming—and if you hire the wrong person, the trouble and expense can be endless. Whether handled by supervisors and managers or assigned to a centralized human resources (HR) department, hiring decisions are among the most important decisions made in any company. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in turnover, duplicative training, missed opportunities, and lost customers. In addition, an ill-advised hire might well necessitate a subsequent termination, and every termination (no matter how justified and well documented) exposes the company to the risk of a wrongful termination/discrimination claim from the disgruntled former employee. For all these reasons, it pays to take the time to find the right person for the job the first time around.

    This special report describes five steps for conducting legal background checks that really work—so you hire the right people in the first place! In addition, we will provide you with several forms that will be useful in setting up a background check policy.


    5 Steps to Legal Background Checks That Really Work $39.99 [Add to Cart]  [View Cart]

    webinarcd.jpg
    Talent Management Webinar Recording

    Many employers and managers stay so busy putting out fires and digging through paperwork that it’s easy to lose sight of every organization’s # 1 HR goal: identifying, retaining, developing, and promoting your best people.

    Reaching this goal is like solving a jigsaw puzzle. You’re working every day on different pieces - from employee coaching and performance appraisals to rewards and retention strategies - but the real challenge is pulling these tools together to link people management with organizational excellence.

    The newest approach is “talent management” - integrating your HR assessment, planning, and development processes into a single system that maximizes the value of your employees.

    It’s a huge challenge! So this in-depth webinar recording. Our speaker - one of America’s leading experts in this field, and the author of The Talent Management Handbook – will walk you through the concept of talent management and share his secrets for improving your HR ROI and boosting the performance and satisfaction of your employees.

    During this 90-minute session, you’ll learn:

    • What “talent management” means, in practical terms, in today’s workplace
    • The three key steps to an HR strategy that will drive your organization’s success - despite roller-coaster economies and other outside pressures
    • How to identify, select, and cultivate Superkeepers - the employees your organization can’t afford to lose! - and what to do with the Keepers, the Solid Citizens, and the Misfits
    • Why you need highly qualified backups for your key positions
    • Best practices for allocating resources (such as compensation or training) based on your workers’ potential
    • How to assemble your HR pieces into an integrated talent management approach that will pay huge dividends down the road

    This webinar was recorded on Wednesday, October 28, 2009

    About Your Speaker:

    Lance A. Berger is chief executive officer of Lance A. Berger & Associates, Ltd., a management consulting firm founded in 1991. His firm provides advisory services in the areas of talent management, compensation, and change management. He has written and edited six books, including The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing & Promoting Your Best People. A former general partner for the largest compensation practice worldwide at The Hay Group, he has been a featured speaker for the United Nations, the Conference Board, the American Management Association, and the American Compensation Association.

    Approved for Recertification Credit

    This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

    HireForAttitude.gif
    Hire for Attitude - DVD

    Free Online Preview

    Why focus on attitude? Quite simply, skills can be taught. Attitude cannot. You've probably had the experience of hiring someone who you thought was perfect for the job—only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority.

    In this video, a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow employee who guides him through the entire hiring process, from planning through interviewing and evaluation.

    You will learn how to:

    1. Determine what attitudes lead to success in a job or organization.
    2. Design questions to reveal those attitudes.
    3. Conduct effective interviews.
    4. Evaluate candidates placing a priority on attitude.

    In the process, you will learn simple, but effective techniques to hire the best people for your organization!

    Includes: A 20 minute DVD or VHS, 28 page comprehensive training leader's guide with reproducible worksheets. DVD contains PDF version of leader's guide. (Guide and PowerPoint files available as a download.)

    Available in English and Spanish

    clinkntrainppt.jpg
    Click 'n Train: Hiring Legally PowerPoint

    Hiring decisions are among the most important decisions made in an organization. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in high turnover, duplication of training, missed opportunities, and lost customers.

    BLR's new Click 'n Train PowerPoint® presentation will help train supervisors and managers on the right procedures to follow to find the right person for the job the first time around. At completion of the training, the trainees will be able to:

    • Identify requirements of fair employment laws
    • Follow the organization’s Equal Employment Opportunity (EEO) policy.
    • Evaluate job applicants based on job-related criteria.
    • Conduct all phases of the hiring process to avoid discrimination.

    Hiring Legally includes:

    • A fully prepared PowerPoint® presentation
      Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate
      Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints
      Change the meeting outlines and insert your own photographs to meet your own company's policies.
    • Interactive exercises
      Involving exercises gain buy-in and increase comprehension.
    • Trainer's outlines
      Useful background and tips save you hours of preparation time.
      • Click 'n Train: Hiring Legally PowerPoint $99.99
    audioconfgroup.jpg
    Hiring and Social Networking Sites Audio Conference - April 30

    Hidden Risks of Using Facebook, MySpace, and Other Websites to Scope Out New and Prospective Hires

    Just hours after you’ve faxed an offer letter to your top-choice candidate for that open supervisor position, you decide on a lark to Google his name – and you discover his personal website plastered with racy photos from his recent New Year’s party.

    Or, you receive an anonymous tip to visit the MySpace page of a brand-new employee, and you find screen after screen of negative rantings about how much she hates her job – including possibly defamatory comments about her boss and co-workers.

    A little knowledge is a dangerous thing. Is it a good idea to surf the Web looking for information about your employees and applicants? And, if so, can you legally use what you find to hire (or fire) those individuals?

    In today’s tech-savvy business world, those are tough questions. On the one hand, it’s your job to pick the most qualified candidates to fill openings in your workplace. If you make a mistake using information pulled from the Internet, however, you could face legal problems ranging from discrimination and harassment claims to Fair Credit Reporting Act violations.

    During this 90-minute audio conference on April 30, our expert will give you the legal pros and cons of relying on online data when you screen potential and current employees – with a special emphasis on information found via Google, Facebook, MySpace, and other “social networking” sites. You’ll learn when you can use these sites for HR purposes, how to gauge whether what you learn about your workers is true or false, and the types of online material you should never search for.

    You and your colleagues will learn:

    • The most common mistakes employers make when they check applicants and current employees on the Web
    • Which online sites pose the greatest legal threats for employers when used for HR purposes
    • When it’s legal to use information found online to evaluate applicants and workers – and what types of online details you must never use or keep (no matter how damaging or relevant it may seem)
    • How you can decide whether the information you’ve found online is accurate
    • The steps you should take if an applicant or employee claims that your online searches constitute an illegal invasion of privacy
    • When your Facebook, MySpace, or Google searches may cross the line into discrimination
    • The red flags that you may have violated the Fair Credit Reporting Act when surfing the Web to learn more about applicants or employees – and how to protect yourself

    Wednesday, April 30, 2008
    10:30 a.m. to 12:00 p.m. (PST)
    11:30 a.m. to 1:00 p.m. (MST)
    12:30 to 2:00 p.m. (CST)
    1:30 to 3:00 p.m. (EST)

    About Your Speaker:

    Anthony J. Zaller, Esq., is a partner in the law firm Van Vleck Turner & Zaller in Los Angeles, California. His practice focuses on defending, training, and counseling managers and employers in all areas of labor and employment law, ranging from discrimination and harassment claims to wrongful discharge and wage and hour litigation. He speaks frequently for many trade associations on employment law issues. He earned his law degree from Loyola Law School and his master’s degree in business administration from Loyola Marymount University.

    Approved for Recertification Credit

    This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

    How Do Audio Conferences Work?

    An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time.

    Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone.

    Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail.

    With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference.

    Why You Can Sign Up to Attend This Event with Confidence

    If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.

    • Hiring and Social Networking Sites Audio Conference - April 30 $219.99 [Add to Cart]
    • Hiring and Social Networking Sites Audio Conference on CD $219.99 [Add to Cart]
    blankimage.gif
    Legal & Effective Hiring- DVD

    Free Online Preview

    Successful hiring comes down to a good job description, a focused interview, and the right set of questions. Done improperly, though, the hiring process can lead to legal trouble. Learn how to hire based on fair criteria, avoiding discrimination and comparing all candidates equally. Featured segments include how to conduct a productive interview, complying with the Americans with Disabilities Act, and how to safely withdraw an offer. This program will help you concentrate on the qualifications you want the ideal candidate to have.

    $159.99 [Add to Cart]

    videoarts.jpg
    Right First Time - DVD

    Produced - 1995

    Free Preview

    Right first time offers you a step-by-step approach to the recruiting process. By using this planned and objective approach your business will save time, money and energy. The methods shown in the videos are based on setting quantifiable objectives for each stage of the recruiting process, from preparing job specifications to making the final decision. Aimed at line managers, the methods shown can be applied to recruiting and selection at all levels.

    The first video, Planning, emphasizes the importance of planning and preparation, and demonstrates how to create a detailed plan that your business can follow through every stage of the recruitment process.

    The second video, Interviewing, covers what managers should or should not do at the interview stage, and stresses the importance of using a structured set of questioning skills.

    The benefits

    • Features both drama based and documentary material
    • Illustrates the benefits of relying less on gut feeling and more on set recruitment criteria in order to make successful appointments.

    Program includes: DVD (25 minutes), DVD (17 mins) and Trainers guide.

    avoidcris.jpg
    Avoiding the Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent - DVD

    Free Online Preview

    Tamara Erickson
    President, The Concours Institute

    Different generations have different opinions about work. These days, your Boomers are headed toward retirement while your younger employees are coming in with fewer skills. In addition, they want more flexibility in their work schedule, and are likely to be looking for another job. What can you do to ensure that you’re bringing in—and retaining—employees who are right for your organization? Amp up recruitment and spend the time and money necessary to develop your team. But more importantly, keep your employees engaged by giving them a reason to be passionate about their jobs.

    • Avoiding the Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent - DVD $99.99
    blankimage.gif
    Judging Talent- DVD

    Free Online Preview

    Our ability to accurately judge talent is hampered by unconscious and subjective distractions. Hiring decisions are affected by common biases, such as favoring tall or attractive candidates, or by superficial first impressions of likability. In fact, according to Professor Flynn, standard hiring interviews are only slightly more reliable than handwriting analysis in predicting on-the-job performance! Far superior are work sample tests and intelligence tests, which provide us with objective, diagnostic data needed to make fair assessments. Evaluating performance over time is also affected by simple biases. We may not be able to shake off our first impressions—what psychologists refer to as “anchoring and insufficient adjustment.” We may subtly communicate our expectations and thus encourage the behavior we expect. Or we may assess performance—but not the level of difficulty of the assignment. Successful appraisal practices, according to Dr. Flynn, require clear evaluation criteria, manager training on how to conduct performance reviews, and as much objective data as possible.

    $99.99 [Add to Cart]

    johncleese.jpg
    It's Your Choice: Selection Skills for Managers - DVD

    Featuring Hugh Laurie, Dawn French, John Cleese, Simon Shepherd and Philip Franks. Release date: 1993

    Free Preview

    A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found, whether from inside or outside the organisation. Making the right selection choice means knowing the budget was spent well, a valuable asset has been acquired and that colleagues will be motivated by the new team member.

    It's your choice shows that too many people get the costly decision wrong, introducing three managers who make common mistakes. It then shows the viewer how each manager learns from these mistakes.

    Ethelred the Unready is unprepared, knows little about the job or the candidate, and is constantly interrupted by colleagues as the interview progresses. It is not until he is more organised and professional that he is able to make the best choice.

    Ivan the Terrible would rather trumpet his own opinions than encourage the candidate to talk. He eventually learns about asking open questions and listening to what the candidate has to say.

    Gillian the Silent allows the candidate to take over. She fails to probe or voice her doubts, and realises she has to be more affirmative and specific to gain the information she needs.

    The benefits

    • Targeted at inexperienced staff conducting recruitment interviews
    • Uses the memorable wrong-way, right-way approach
    • Breaks learning into three separate scenarios
    • Includes interviewee tape for internal candidates (available for separate purchase)

    The Interviewee preparation program, which also forms part of the It's your choice programme, explains to job candidates how to research a company and question interviewers to find out the things that matter to them. It is suitable for internal candidates, as well as for schools and colleges to prepare graduates for the job market.

    Style: Humorous drama

    Program includes: DVD or VHS,(30 mins), Interviewee programm (5 mins), Meeting break DVD, Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk

    • It's Your Choice: Selection Skills for Managers - DVD $870.00 [Add to Cart]
    • It's Your Choice: Selection Skills for Managers - VHS $870.00 [Add to Cart]
    blraudiocd.jpg
    Recruiting: The Secrets of E-cruiting Audio Conference on CD

    Order this 90-minute audio conference to learn the best e-cruiting practices that will protect your organization against legal claims and risks. Our experts will teach you how to select the best Internet job boards and software, how to screen resumes and applicants properly, and how to conduct online searches and interviews without running afoul of state and federal restrictions.

    You and your colleagues will learn:

    • The most common legal claims and liability facing employers who use e-cruiting methods, including a few that will surprise you
    • What you must never include in your online job ads
    • The safest methods for receiving, sorting, storing, and discarding e-cruiting data
    • How to draft job postings, and replies to applicants, without opening yourself up to discrimination complaints
    • Why your e-cruiting software and vendors may be exposing you to claims of "reverse selection" - and how to fix the problem
    • The steps you must take to protect yourself against e-cruiting audits by the EEOC and other federal and state agencies, including the OFCCP's "applicant flow data" requirements, if you're a federal contractor
    • What sections in the "Jobs" section of your organization's website should be reviewed thoroughly to prevent legal claims


    This conference was recorded on Tuesday, May 1, 2007

    About Your Speaker:

    Joseph L. Beachboard, Esq., is a partner in the Los Angeles office of law firm Ogletree Deakins. A longtime employment and labor relations attorney, he speaks regularly before human resource, personnel, and employer groups on cutting-edge employment law topics. He is a founding member and the executive director of the Management Employment Law Roundtable, a nationwide, invitation-only organization of management labor and employment attorneys. He earned his law degree at Vanderbilt University School of Law.

    • Recruiting: The Secrets of E-cruiting Audio Conference on CD $199.99 [Add to Cart]
    behavinterviewing.gif
    Behavioral Interviewing: Taking the Guess Work Out of Recruiting - DVD

    Produced in 2006

    Free Online Preview

    Behavioral Interviewing: taking the guesswork out of recruitment shows how to conduct an effective interview. It shows that past behaviour is the key to predicting future performance. Rather than using intuition (I'll know them when I see them), an interviewer can use the questioning techniques demonstrated to retrieve relevant information based on their past experiences.

    A candidate's qualifications, experiences, posts they've held, level of responsibilities taken are all important details that you need to know. But the unanswered question is 'how will they actually perform in the precise job you're advertising?'

    Because behavioral interviewing is a technique that is so important, so effective and always successful that it needs to be used consciously and systematically in every selection interview.

    This new program covers the following five stages of behavioral interviewing technique:

    • Draw up a behavioral profile
    • Focus on critical incidents
    • Hide your hand
    • Take your time
    • Make a list of key qualities

    Program includes: DVD(25 mins), Course leader's guide, Group training workbook, Self-study workbook and Powerpoint presentations slides

    • Behavioral Interviewing: Taking the Guess Work Out of Recruiting - DVD $870.00 [Add to Cart]
    Click 'n Train: Interviewing Skills for Supervisors PowerPoint

    Good hiring decisions are crucial to the success of your business, and effective interviews are an essential element in making good hiring decisions. Properly conducted interviews identify the kinds of employees you want and need for your organization, helping to develop a diverse and productive workforce. This new Click 'n Train PowerPoint® presentation will help train supervisors and managers on how to conduct successful and effective interviews.

    Interviewing Skills for Supervisors includes:

    • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises -Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines -Useful background and tips save you hours of preparation time

    • Click 'n Train: Interviewing Skills for Supervisors PowerPoint $99.99 [Add to Cart]