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 Hiring & InterviewingGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  Best-Seller! This course is also available for online training, see details below. More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior. Viewers of More Than a Gut Feeling III will learn helpful job-related interviewing techniques practiced by so many hiring staffs all over the world. You can refrain from judging an applicant on gut feeling by: asking rapport-building questions; discussing the job; taking notes and explaining why; asking specific, open-ended questions to get specific answers; allowing for silence if necessary; maintaining control; getting contrary evidence and evaluating. This video applies these techniques to the most common interviewing situations and helps you to refrain from judging the candidate on intuition. KEY LEARNING POINTS
Added features and benefits of DVD training include:
Length: 17 minutes
Online Training Pricing Option:
The A.D.A. Amendments Act (A.D.A.A.A.) was signed into law in 2008 and is now in effect! The Americans with Disabilities Act now has been clarified and significantly expanded. As a result, many more people will fall under the coverage of this important law. This is good news to many people, but it raises some concerns for supervisors and managers. This program will cover the fundamentals of the original A.D.A. and explain the changes that are now in effect because of the new Act. Managers and supervisors will get answers to the following:
Length: 16 minutes
 Release - 2000 Everyone is aware that employee retention is a growing and expensive problem for companies today. But do managers and supervisors understand the key role they play in keeping their talented employees on board? Many believe that the “glue” that makes employees “stick” is made up of money, perks, and benefits-issues over which they have no control. The truth is that there are many simple and inexpensive ways to create a loyal and enthusiastic workforce. This program offers the “how” by covering:
The information improves retention by focusing on the leadership, teamwork and communication skills required of successful managers in today’s workplace. Both seasoned managers and new supervisors will discover the “a-ha’s” a long list of easily implemented tactics to improve moral and retain their most valuable assets-their employees. Added features and benefits of DVD training include:
Length: 22 minutes
 Fairness when interviewing is an essential part of hiring; it’s even more important when you have disabled applicants. In these situations, where you want to do everything right, you’re probably just as nervous as the job candidate. But following the guidelines set forth by the Americans with Disabilities Act can help you set those fears aside. Focus the interview on the applicant’s abilities—not the disability—and you’ll ensure that every candidate gets the same chance to prove that he or she is the right person for the job. $129.99 [Add to Cart]
5 Steps to Legal Background Checks That Really WorkHiring new employees is expensive and time-consuming—and if you hire the wrong person, the trouble and expense can be endless. Whether handled by supervisors and managers or assigned to a centralized human resources (HR) department, hiring decisions are among the most important decisions made in any company. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in turnover, duplicative training, missed opportunities, and lost customers. In addition, an ill-advised hire might well necessitate a subsequent termination, and every termination (no matter how justified and well documented) exposes the company to the risk of a wrongful termination/discrimination claim from the disgruntled former employee. For all these reasons, it pays to take the time to find the right person for the job the first time around. This special report describes five steps for conducting legal background checks that really work—so you hire the right people in the first place! In addition, we will provide you with several forms that will be useful in setting up a background check policy.
Updated best-seller that will teach you legal interviewing skills to avoid a discrimination lawsuit! For Your Business Issues On Hiring, Legal Issues, Personnel Staffing, Recruiting, Retention, Selection Interviewing, Turnover How-To Training Points:
Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions based on age, race, sex, religion and national origin. But, what if a manager asks a discriminatory question— unintentionally? The updated training program You Be the Judge II provides managers with expert advice about why they must be aware of their legal limitations before conducting a job interview. This includes knowing which questions are legal and illegal, and following a structured interview plan that directly relates to the job requirements. In addition, by avoiding spontaneous comments or questions that aren’t included in the interview plan, managers are less likely to let the interview steer off track to the job applicant’s personal life. In short, managers will walk away from this video knowing the important rule of thumb: if the interview question does not relate to the job, don’t ask it! Viewers will learn how interviewing questions concerning age, race and religion can be legally rephrased to ask specific questions about job related issues. Added features and benefits of DVD training include:
Length: 22 minutes
 Many employers and managers stay so busy putting out fires and digging through paperwork that it’s easy to lose sight of every organization’s # 1 HR goal: identifying, retaining, developing, and promoting your best people. Reaching this goal is like solving a jigsaw puzzle. You’re working every day on different pieces - from employee coaching and performance appraisals to rewards and retention strategies - but the real challenge is pulling these tools together to link people management with organizational excellence. The newest approach is “talent management” - integrating your HR assessment, planning, and development processes into a single system that maximizes the value of your employees. It’s a huge challenge! So this in-depth webinar recording. Our speaker - one of America’s leading experts in this field, and the author of The Talent Management Handbook – will walk you through the concept of talent management and share his secrets for improving your HR ROI and boosting the performance and satisfaction of your employees. During this 90-minute session, you’ll learn:
This webinar was recorded on Wednesday, October 28, 2009 About Your Speaker: Lance A. Berger is chief executive officer of Lance A. Berger & Associates, Ltd., a management consulting firm founded in 1991. His firm provides advisory services in the areas of talent management, compensation, and change management. He has written and edited six books, including The Talent Management Handbook: Creating Organizational Excellence by Identifying, Developing & Promoting Your Best People. A former general partner for the largest compensation practice worldwide at The Hay Group, he has been a featured speaker for the United Nations, the Conference Board, the American Management Association, and the American Compensation Association. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
 Why focus on attitude? Quite simply, skills can be taught. Attitude cannot. You've probably had the experience of hiring someone who you thought was perfect for the job—only to find out later that the person could not work within the organization. With fewer people doing more work these days, organizations cannot afford costly hiring mistakes and the resulting turnover. Finding the right person with the right attitude and mind-set is a top priority. In this video, a newly promoted manager needs to quickly hire a replacement for himself. Fortunately he gets some valuable advice from a fellow employee who guides him through the entire hiring process, from planning through interviewing and evaluation. You will learn how to:
1. Determine what attitudes lead to success in a job or organization. In the process, you will learn simple, but effective techniques to hire the best people for your organization! Includes: A 20 minute DVD or VHS, 28 page comprehensive training leader's guide with reproducible worksheets. DVD contains PDF version of leader's guide. (Guide and PowerPoint files available as a download.) Available in English and Spanish
 Hiring decisions are among the most important decisions made in an organization. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in high turnover, duplication of training, missed opportunities, and lost customers. BLR's new Click 'n Train PowerPoint® presentation will help train supervisors and managers on the right procedures to follow to find the right person for the job the first time around. At completion of the training, the trainees will be able to:
Hiring Legally includes:
Successful hiring comes down to a good job description, a focused interview, and the right set of questions. Done improperly, though, the hiring process can lead to legal trouble. Learn how to hire based on fair criteria, avoiding discrimination and comparing all candidates equally. Featured segments include how to conduct a productive interview, complying with the Americans with Disabilities Act, and how to safely withdraw an offer. This program will help you concentrate on the qualifications you want the ideal candidate to have. $159.99 [Add to Cart] Produced - 1995 Right first time offers you a step-by-step approach to the recruiting process. By using this planned and objective approach your business will save time, money and energy. The methods shown in the videos are based on setting quantifiable objectives for each stage of the recruiting process, from preparing job specifications to making the final decision. Aimed at line managers, the methods shown can be applied to recruiting and selection at all levels. The first video, Planning, emphasizes the importance of planning and preparation, and demonstrates how to create a detailed plan that your business can follow through every stage of the recruitment process. The second video, Interviewing, covers what managers should or should not do at the interview stage, and stresses the importance of using a structured set of questioning skills. The benefits
Program includes: DVD (25 minutes), DVD (17 mins) and Trainers guide.
Tamara Erickson Different generations have different opinions about work. These days, your Boomers are headed toward retirement while your younger employees are coming in with fewer skills. In addition, they want more flexibility in their work schedule, and are likely to be looking for another job. What can you do to ensure that you’re bringing in—and retaining—employees who are right for your organization? Amp up recruitment and spend the time and money necessary to develop your team. But more importantly, keep your employees engaged by giving them a reason to be passionate about their jobs. Our ability to accurately judge talent is hampered by unconscious and subjective distractions. Hiring decisions are affected by common biases, such as favoring tall or attractive candidates, or by superficial first impressions of likability. In fact, according to Professor Flynn, standard hiring interviews are only slightly more reliable than handwriting analysis in predicting on-the-job performance! Far superior are work sample tests and intelligence tests, which provide us with objective, diagnostic data needed to make fair assessments. Evaluating performance over time is also affected by simple biases. We may not be able to shake off our first impressions—what psychologists refer to as “anchoring and insufficient adjustment.” We may subtly communicate our expectations and thus encourage the behavior we expect. Or we may assess performance—but not the level of difficulty of the assignment. Successful appraisal practices, according to Dr. Flynn, require clear evaluation criteria, manager training on how to conduct performance reviews, and as much objective data as possible. $99.99 [Add to Cart] Equal opportunity is an important part of business, and the Americans with Disabilities Act is designed to eliminate workplace discrimination against handicapped individuals. This program explains how employers can keep themselves legally protected during the interviewing and hiring process, how to write job descriptions that outline the specific functions of the job, and how your workplace can better accommodate employees with disabilities. Learn the law and discover the benefits of hiring without discrimination.
 Featuring Hugh Laurie, Dawn French, John Cleese, Simon Shepherd and Philip Franks. Release date: 1993
A selection interview is a bit like detective work. Suspects must be eliminated until the right person is found, whether from inside or outside the organisation. Making the right selection choice means knowing the budget was spent well, a valuable asset has been acquired and that colleagues will be motivated by the new team member. It's your choice shows that too many people get the costly decision wrong, introducing three managers who make common mistakes. It then shows the viewer how each manager learns from these mistakes. Ethelred the Unready is unprepared, knows little about the job or the candidate, and is constantly interrupted by colleagues as the interview progresses. It is not until he is more organised and professional that he is able to make the best choice. Ivan the Terrible would rather trumpet his own opinions than encourage the candidate to talk. He eventually learns about asking open questions and listening to what the candidate has to say. Gillian the Silent allows the candidate to take over. She fails to probe or voice her doubts, and realises she has to be more affirmative and specific to gain the information she needs. The benefits
The Interviewee preparation program, which also forms part of the It's your choice programme, explains to job candidates how to research a company and question interviewers to find out the things that matter to them. It is suitable for internal candidates, as well as for schools and colleges to prepare graduates for the job market. Style: Humorous drama Program includes: DVD or VHS,(30 mins), Interviewee programm (5 mins), Meeting break DVD, Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
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