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Leadership Skills![]() This is part of The Covey Leadership Library This program uses the metaphor of the Berlin Wall for the barriers that exist between individuals, teams, departments, or even between an organization and its customers. In a highly involving documentary format, the video helps people eliminate miscommunication, distrust, and stereotyping to improve performance and productivity in the workplace. Participants will be prepared individually, as teams, and as organizations to communicate better and manage change. They also will learn to initiate effective leadership not merely for short-term gains, but for long-term progress. Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Center and best-selling author of The 7 Habits of Highly Effective People Program incudes: A 22 minute DVD and 5 participant workbooks
![]() This is part of the The Covey Leadership Library What can organizations learn from a small island 1,200 miles off the coast of Africa? View this inspirational program and find out. Mauritius is a nation with five distinct societies, four major religions and nine spoken languages, yet it is a model of cohesiveness. In documentary style, viewers are shown how the people of Mauritius learned to replace "mine" with "ours" and change their mindset from "now" to "the future" by recognizing the inherent power of diversity. Included in the presentation is an introduction and summarizing insights from Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Institute and best-selling author of The 7 Habits of Highly Effective People. Trainers will be able to apply this film in training on: leveraging diversity, optimizing teams, and improving interpersonal and problem-solving skills. Program Contents A 20 minute VHS or DVD, 5 Leader's Guide/Workbook combos
![]() featuring John Cleese, Nigel Lindsay, Beatie Edney and Ann Bryson. Release date: 1997 This program, which picks up from the story in the first two parts of the series but can be used as a stand-alone resource, shows how effective managers can create time to focus on their teams. The now organized manager is called to St Peter, this time following an annual health check. Here he learns that his management style still leaves a lot to be desired, since he is failing to organize his team. Through highly memorable wrong-way, right-way scenarios, viewers will learn three steps to successful delegation. It is the manager's role to ensure that each team member understands their purpose. The manager must define and identify their overall objective and their key result areas so that they know what is expected of them. Individuals should be set standards to achieve, measurable either by quality, quantity or cost, so that both they and the manager know how they are doing. And managers must agree targets with individual team members in order to help them develop and realise their potential, or to bring their performance back on track. Following the three steps, the manager will be able to improve the performance and results of individuals, the team and the organization. The benefits
Style: Humorous drama Program includes: DVD or VHS part 3, (20 mins), Showreel tape, Meeting break DVD, Course leader's guide and Delegate worksheets on disk
![]() 25 Reproducible Assessment Exercises, Self-Inventories, Tests, and Survey Instruments What makes top-performing managers successful and effective in their jobs? And what do you need to develop in order to achieve similar success? The majority of American managers and supervisors work for firms with fewer than 100 employees - firms that lack the resources to offer management-development programs. This collection of self-assessment exercises was created to fill that gap and provide every manager and supervisor with professional-development materials designed for high performance. Over 100,000 participants have successfully used these materials in Training House programs, but the secret to the long-term effectiveness of these materials is they are based on the belief that before you can build on your strengths, you must first identify what they are and how they relate to job effectiveness. Each self-assessment is accompanied by information explaining how the scores should be interpreted, thus giving you the information you need to set realistic goals for yourself and to then achieve them. Training House believes that management begins and ends with measurement - measurement of needs, of goals and resources, and of timetables. And that you can't manage what you have not first assessed. Selected Contents
![]() Customer Favorite! Add new life to your training programs! Here's a collection of 75 games that will reinvigorate any training session. There is something here for every trainer and every training situation - from light-hearted energizers to thought-provoking closure activi ties. The games are based on current trends in the world of training, so they're sure to be a relevant accompaniment to your current training programs on team building, diversity issues, leadership, change, and more! Training Methods
Topics Include
![]() How to Support Individual and Organizational Learning
As a workplace learning professional, what do you need to be able to do to keep up with a fast-changing industry and move ahead? You’ll find all the answers in a single source—Learning at Work, the third edition of Training for Organizations first published in 1996. Special updates to this new edition include additional topics and new “Voices from the Field”—interviews with workplace learning professionals who offer their insights, experiences and perspectives. Part 1 sets the stage for the book by describing the need for educational leadership in organizations, current and emerging roles for the learning professional and the instructional development cycle. Part 2 emphasizes the need for careful needs assessment, the purposes of evaluation and collecting and analyzing needs assessment and evaluation data. Part 3 reviews the best of what is known about learning from instructional design and delivery and theoretical perspectives for workplace learning to planning for instruction and enabling learning inside and outside the classroom. In part 4, you’ll find techniques and ideas for supporting learning throughout your organization. Chapters are devoted to writing the training proposal, supporting change in the workplace, administering programs and maintaining your professional edge. Book - 432Pages
![]() Philip R. Harris, Ph. D. The twenty assessments in this collection are divided into four sections. The first , Personal Assessment, contains seven instruments to help individuals learn about themselves in order to more effectively acquire new competencies and meet the challenge of change. The second, Team Assessment, contains four complimentary instruments to help both team leaders and team members understand the dynamics of the group process. The third section, Management Assessment, provides five instruments which may be used by individual managers for self-assessment of their managerial role and effectiveness. The final section, Organizational Assessment, includes four instruments which can be used by HRD specialists or top management to evaluate a company's climate, clarify one's position in the system, and improve meeting management. This collection of reproducible assessment instruments will:
The Assessments:
![]() Meeting Openers! Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music. Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.
The complete Life Lessons Series includes the following programs:
Includes: Six DVDs (3 to 4 minutes each), Full program with music and narration, Music only (no narration) & Continuous play options.
![]() Produced - 2007 This program is also available for online training -- see details below. How do you make better ethical decisions at work? Just because a particular choice is legal does not make it right. Seeing legal compliance as the goal of ethics rather than the starting point can lead to poor decision making with disastrous consequences for the individuals involved and their organizations. Compliance is essential, but it's not enough. This new 2-part series Compliance is Just the Beginning presents an easy-to-learn approach that will help employees at all levels make better ethical decisions. Program One, 3 Steps to Ethical Decisions (24 minutes), introduces the process. We hear from a former Enron executive as well as six ethics experts who discuss the pressures people can feel that may lead them to make poor decisions. We explore the importance of being aware of our core values as well as the standards of behavior expected by our organizations and our communities. Most importantly, we learn the 3 steps we can each take when faced with a tough ethical choice to help us make the best possible decision. Program Two, Ethical Situations to Consider (32 minutes), presents us with 8 dramatized scenarios. These stories represent familiar ethical issues most of us will face at some time. By discussing these situations and applying the 3 Steps process in each case, employees gain valuable practice and reinforcement. Program includes: Two videos or DVDs, a comprehensive facilitation package that includes course outlines, training activities, reproducible handouts, and optional PowerPoint slides.
Online Streamed Video Training Option Includes:
Online Training Pricing:
![]() Meeting Opener Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music. Life’s Lessons: Values & Ethics is a gentle and sobering look at how ethics and values shape our lives, within and outside our organizations. This beautiful program illustrates how one’s character is shaped by our values and ethics, and how to develop them to the best of our ability. Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.
Includes: 3 Minute DVD (includes Full program with music and narration, Music only (no narration) & Continuous play options.
![]() Lay a strong foundation for building and maintaining healthy corporate ethics. Program contains short dramatic vignettes that demonstrate typical every day situations of employees exhibiting questionable ethics. As your managers struggle with the issues of ethics in the workplace, they may realize that your employees often do not have a clear understanding of the difference between ethical and unethical business practices. The success of organizations who train their employees on ethics offers proof that honesty really is the best policy - for both your organization and your employees. That's why it's critical for you to clearly communicate exactly what the ethical and moral expectations are for your employees. Your organization's bottom line depends on it! Values and Ethics can help your organization reduce wasted time and money, while increasing employee morale, confidentiality and productivity. Synopsis Values and Ethics is a series of 12 short dramatic What Would You Do? vignettes. Each situation is followed by a short video break to allow for group discussion. After each discussion, you can summarize by communicating your organization's policy on the situation presented. Some video situations include:
Participants will learn to use the three-step checklist to decide if each situation is ethical: 1) Is it legal? 2) Is it a win-win situation? 3) Would you do the same thing if someone you respected were watching? Key Training Points:
Length: 12 min. Includes Training Leader's Guide and Doing the Right Thing book
![]() This practical human resources handbook for the solo practitioner gives you the guidance and tools to run your HR department effectively and efficiently. Whether you're the person new to HR or an HR manager in a solo environment, it will help you perform your HR function with the best of the them. Includes how to align HR with your company's goals, build credibility and influence, understand HR ethics, cope with management expectations, learn effective staffing strategies, and use HR metrics to prove your contributions. Practical chapters show you how to get big HR performance with a limited staff:
![]() Conflict... while it's often blamed for the breakdown of a team's unity, it's often just a symptom of a larger problem. This program lays out a practical approach that any team leader can follow to deal with the symptoms, and the cure. In addition to learning how to solve the 3 most common types of team conflicts; blaming, belittling and feuding, team leaders will learn how to promote the positive feelings of unity within their team in this popular management and leadership training video. Program Includes: DVD or VHS video (22 minutes), 10 Pocket Reminder Cards, 1 Workbook and 1 Leader's Guide
![]() Increase management effectiveness through improved motivation skills. This proven instrument is based on the classic motivation theories of Maslow and Herzberg which identify motivating factors in terms of an individual's security, social, self-esteem, and self-actualization needs. Managers will learn to understand their own motivations as well as take into account employees' motivations as they relate to performance and change issues. MbM teaches managers how to capitalize on employees' natural motivators rather than focusing on external motivatorsthat are less relevant to them. This instrument is a stimulating new addition to existing supervisory and management development workshops on change, teams, and leadership. The 20-item questionnaire can be completed and self-scored in 15 minutes, and includes brief and insightful interpretive material. A companion Trainer's Guide includes training designs, a lecturette, norms, and references.
![]() This DVD training program will become your road map for developing the skills necessary to become a first-rate supervisor. You'll learn:
This enhanced DVD edition of The New Supervisor: Skills for Success is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book The New Supervisor: Skills for Success by Bruce B. Tepper, which is part of the Business Skills Express Series published by The McGraw Hill Companies. Length: 48 minutes.
![]() This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. Part One includes 25 interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of 25 individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. Includes: 300 Page Activity Manual
![]() Produced in 2001
There are three steps managers should take to inspire their teams: give them confidence in the value of their specific role in the team, confidence in their value as individuals and confidence in their value as part of a team. The video tells the story of George, who is given the role of leading a team. With the help of Harry and his team at his local pub, George learns that being in charge doesn't mean having all the answers, but means involving the team and using their skills, experience and initiative to find them. The benefits
As well as the core video, you'll receive comprehensive support materials that add value to the way trainers and managers address learning needs, including self-study materials and a meeting break video. Program includes: DVD (25 mins), Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
![]() In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Key Benefits
Key Features
Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument. INSIGHT can be used for:
![]() This program is also available for online training - learn more! What do you do if someone you care about is the target of demeaning stereotypes? What if you are being demeaned or stereotyped? How often do you speak up on behalf of respect? This new program, based on the book by Leslie Aguilar, can be used for training on Diversity & Inclusion, Communication, Teamwork and Leadership. Why is OUCH! important? Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing. What Does OUCH! do? In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt. OUCH! Learning Objectives:
Program includes: 12 minute DVD or VHS video, Speaking Up Activity 5 min., OUCH! That Stereotype Hurts with vignettes 13 min., CD-ROM with Leader's Guide, Powerpoint presentation, 1 OUCH! book and 10 OUCH! reminder cards
![]() This program gives managers the skills of persuasion, vital in running meetings or trying to influence others. Persuasion is an art that must be learned if the road to agreement is not to be strewn with acrimony or conflict. It's not about being domineering or dismissive, but following a three-stage approach that accounts for everybody's needs: listening actively, explaining your own feelings, and inviting other ideas and building on them. Then agreement follows naturally. The benefits
Programme includes: DVD or video (27 mins), Briefcase booklet and Discussion guide
![]() Released - 2006 Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision. The 90 clips in the Toolkit are organized into the following supervisory skill categories:
Program Contents: Video clips on 1 DVD and 3 CD-ROMs, each with introductory narration and without, Printed Leader's Guide and Leader's Guide on CD-ROM.
![]() Produced - 2007 What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers. Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position. This training program provides a plan for successful delegation, presented in five steps:
Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity. Pricing (per user / per title)
There is a minimum order of $500 per streamed program. ($9.95 per employee) Note: When you order this program online, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
![]() This program is also available for online training. See details below. What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity? These questions are becoming increasingly important as the largest generation in history begins entering the workforce. In the next few years, Gen Y will constitute 38% of all employees. They are smart, adaptable, energetic, skilled and eager to make their mark. At the same time, these young people do things differently and enter the world of employment with great expectations and a culture that may be unfamiliar to many of us. Program Contents
Support Materials - A comprehensive facilitation package accompanies the program and includes a facilitator’s guide, PowerPoint slides, reproducible handouts and program transcripts.
Online Streamed Video Training Option Includes:
Online Training Pricing:
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Author: Jennings, Marianne M.
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Author: Brooks, Leonard J./ Dunn, Paul
![]() Are you confident all your supervisors and managers are ready to deal with challenging employees who may need special handling? Are they prepared to control difficult situations? This plug-and-play professional audio presentation will do the talking and training for you.
The main objective of this session is to help your supervisors and managers learn how to manage challenging employees more effectively.
With How to Manage Challenging Employees you'll have out-of-the-box classroom training that includes:
![]() The Question Book Goes Interactive Robert W. & Sandra S. Bauer Ever tried to develop a survey “from scratch”? You know that the process is time consuming and often difficult. Thinking up or trying to find the “right” questions, getting them into the proper sequence, laying out the questionnaire, a cover page and instructions, getting the final questionnaire in a form that can be printed, involves significant time and cost. And, you may not have the resources to rely on outside vendors for your survey-design task. The QBGI is a unique resource that can save you countless hours and money. It includes both a Workbook and CD-ROM Software containing: More than 2,500 survey questions, organized into more than 50 topical categories, for use in your survey design efforts, such as: Twenty-two topical, short questionnaires that address a variety of survey information needs—these can be used “as is” or easily modified to meet your precise needs including: Additional survey design support materials, including: All of the above are included in the QBGI software* (CD-ROM). The software allows you to quickly transfer the questions you select from the Master Question Lists to a Survey Question List. Once you have selected the questions you want, you can: Edit, modify, and rearrange your Survey Question List, until you have the survey questions that meet your specific information needs in the order that you want them. Transfer your survey question list automatically into a survey questionnaire template of your choice. A survey cover page and survey instructions can also be added…the end result: a survey questionnaire that is ready to be printed. 400 pp / Paperback plus 3-ring binder with CD /
![]() "Team Workout: 50 Interactive Activities provides a wealth of team activities that are both engaging and insightful. Be sure to add it to your list of favorite resources." Lorraine L. Ukens, Teaming With Success; author of All Together Now! and Energize Your Audience Two of the world's leading team building facilitators bring you their best icebreakers, assessments, games, and exercises in a user friendly format. Team Workout is for facilitators, team leaders, trainers, and managers who want all the necessary materials and a step-by-step protocol for fast and easy implementation of effective team development. It's all here, the goals, time required, room set-up, materials, and detailed instructions to ensure a no-fault experience. There are even debriefing questions to facilitate the transfer of learning back to the workplace. Selected Contents
![]() Whether it be in basketball or business, a successful team is created by strengthening individual qualities and focusing them on a singular goal. A candid and engaging storyteller, VanDerveer shares the coaching methods that have helped her teams triumph, as well as what she has learned to avoid. Making honesty and positive reinforcement the cornerstones of her process, she explains her techniques for maintaining team unity and focus. Over a remarkable 27 seasons, Tara VanDerveer has claimed more than 600 wins. She has lead Stanford to two NCAA championships, five Final Four appearances, and ten Pac-10 Conference titles. She coached the USA Women's Basketball Team to an Olympic gold medal in 1996, and has been named Pac-10 Coach of the Year eight times.
![]() Named One of the Best Training Programs in 2007 Climbing Mount Everest is hard. Climbing Mount Everest blind is ... impossible. Or at least that's what they told Erik Weihenmayer. This incredible true story follows Erik's quest to reach the summit of the tallest peak in the world - and the amazing team that made it possible. Erik Weihenmayer has never believed in limitations - even though he is blind. And he's good at questioning other people's perceptions of his abilities. That's why it was easy to ignore the ones who said he was crazy to pursue his dream of climbing Mount Everest. Erik knew that he couldn't do it alone. And here's the key - he never wanted to. He knew that his vision could only be achieved through the power of teamwork. Remarkable, yet unfathomable, Everest is essential for anyone who has ever worked on a team -- or is responsible for making teams strive to reach higher performance goals. Unlike any other training program, Erik's journey vividly illustrates the weight and significance of teamwork and leadership at a most crucial time. Team interviews and footage from the actual climb help viewers learn about:
Viewers see the amazing things that are possible when people work together as a cohesive team. Pricing (per user / per title)
** There is a minimum order of $500 per streamed program. Note: When you order this program online, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
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