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Business Case Studies

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Case Studies of Change in Human Resource Management - DVD

This program looks at changes in the Human Resource Management (HRM) policy at ICI Australia. Examining two separate HRM policies changes - workplace culture reform and managing diversity - the program identifies the need for the changes, the features of the changes and their success. By studying two changes in the one organization, the program enables students to consider the inter-relationship of the need for, and the nature of the changes.

Duration 50 minutes
Captions No
Recommended Year Level 10–College
Year 1996
  • Case Studies of Change in Human Resource Management - DVD $149.99 [Add to Cart]
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Project Management Tool Kit

Best-Seller

Projects are a way of life, in both technical and nontechnical disciplines: human resources, finance, procurement, marketing, and other functional areas use projects to get work done. Improving your existing project management skills will increase your organizational and individual performance. The Project Management Tool Kit is a comprehensive resource that identifies the competencies for successful project managers and organizations; provides reproducible assessments to measure organization and individual strengths; facilitates developmental action planning; includes comprehensive facilitator instructions (including handouts and transparency masters for a half- and full-day training program); and has self-instructional job aids and a case study.

Use The Project Management Tool Kit to:

  • Introduce competency orientation to your project management
  • Evaluate organization readiness and individual project management skills
  • Conduct group training
  • Provide useful job aids for intact project team planning
  • Apply project management to concepts such as knowledge management
  • Analyze your current project management processes

The Project Management Tool Kit includes:

  • Comprehensive Facilitator's Guide (3-Ring Binder with overhead masters and PowerPointTM slide disk)
  • A half-day and full-day training program
  • Two reproducible competency assessments with a developmental resource guide for action planning
  • Two reproducible organization readiness assessments with recommended actions
  • Four copies of the Project Management Workbook with processes and forms
  • Four copies of the "Knowledge Management Case Study" to illustrate the use of project management principles and tools

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Emotion vs. Analytics: Decision Making and the Biased Brain - DVD

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Duration: 61 Minutes  
 
Is it best to be emotionless and analytical in decision making? When our goal is to be decisive, the answer is a resounding No. Instead, harnessing the power of emotions is critical. Studies of the neural underpinnings of decision making show that our brains start by evaluating options analytically. But very soon—usually based on first impressions—we create an emotional front-runner. We then continue down a path of predecisional distortion, which biases further evaluation. Rather than creating bad decisions, however, this distortion leads to more confident, committed decision making. 
 
This natural process works best for tradeoff conflicts: deciding between current options. It also works well for decisions involving innovation, growth and expansion. But in cases of sequential conflicts—or when the risk of danger or a bad outcome is greater—taking a more analytical approach is the better choice. Dr. Shiv describes specific techniques for gathering data, group decision making, accessing your gut feelings, and knowing when to allow the contrarians to dominate the discussion.
 
Baba Shiv, whose research is in the area of neuroeconomics, is Director of the Strategic Marketing Management Executive Program at Stanford University and editor of the Journal of Consumer Research. He received his MBA from the Indian Institute of Management and PhD from Duke University.

  • Emotion vs. Analytics: Decision Making and the Biased Brain - DVD $129.99 [Add to Cart]
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OSHA Accident Case Studies - PowerPoint

Real-life case studies of actual industrial accidents from OSHA files dramatize to even your most skeptical workers what can go wrong. They�ll learn valuable safety training lessons from real mistakes - but in classroom training meetings instead of on your shop floor.

Animated, customizable PowerPoint slides with accident photos get workers' attention and make your safety meetings come alive. Includes 25 meetings on all key safety topics such as hazcom, forklifts, lifting, general safety, etc.

  • 25 case study meetings on key OSHA topics
    Actual accidents from OSHA files give a realism to training that cannot be duplicated
  • Customizable visuals and text
    Easily insert photos and situations from your facility
  • Fast moving, animated PowerPoint presentation
    15 slides per topic with photos. Comes with the actual text of OSHA's training requirements
  • Detailed speaker�s notes for every slide
    Makes anyone a subject matter expert
  • Printable handouts, quizzes, and slides for each topic
    We�ve given you everything you need to reinforce and document your training
  • Interactive exercises and questions
    Involves trainees in "What went wrong?�
  • Handouts for every participant
    Reinforces training

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Common Purpose: Getting From Me to We - DVD

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Duration: 54 Minutes 

Joel Kurtzman’s “new rules of employment” to instill common purpose are based on years of research and numerous interviews with top executives. From American Express’s Kenneth Chenault, to Michael Dell of Dell Inc., and Steve Wynn of Wynn Resorts, successful leaders align the interests of individuals with those of the organization. NASA in the 1960s, for example, offered employees a once-in-a-lifetime learning opportunity to tackle what they couldn’t do anywhere else, aligning their personal benefit with that of the space program. And they create leaders at every level of the organization by communicating and modeling what’s expected, and then providing feedback and celebrating successes.

  • Align personal and organizational interests to drive top performance.
  • What did it take for NASA to reach the moon in ten years?
  • The danger signs of deteriorating common purpose.

Companies that achieve and sustain exceptional results over time are rare. Those that do are made up of people united by a common purpose—one that fosters hard work, sacrifice, and exemplary performance to accomplish the goals of the organization. Their leaders, whether at Disney, Google, or Staples, inspire a palpable sense of mission and provide the means for individuals to contribute as much as possible.

  • Common Purpose: Getting From Me to We - DVD $129.99 [Add to Cart]
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Leading By Example - DVD

This is part of The Covey Leadership Library

This powerful, principle-centered video learning workshop illustrates the difference a mentor and coach can make. Through the dramatic story of Anne Sullivan and Helen Keller, this case study enables leaders to identify ways in which they can be more effective models, how they can set lasting examples, and how they can bring out the best in others.

Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Center and best-selling author of The 7 Habits of Highly Effective People (also available from CRM Learning).

Participants will be provided essential insights for influencing another person, a team, or an entire organization. More than just becoming better managers, participants will be made into better mentors and coaches who can develop the best in other people.

Program Contents: A 20 minute VHS or DVD, 5 Participant Guides.

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Advertising Strategy - DVD

Using PhysiCAL milk as a case study, this program introduces the concepts of marketing and the techniques available to ultimately sell a product. Firstly, Sandhurst Farms identifies a human need or requirement and a niche market. A target group of consumers, selected and defined in terms of lifestyle image, then guide the development of the marketing strategy for the final product.

Duration 28 minutes
Captions No
Year Level 9–College
Year 1991

 

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50+ Activities to Teach Negotiation

This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer.

Training Objectives

  • Evaluate participant's current negotiation skills
  • Demonstrate behaviors characteristics of successful negotiators
  • Find creative new ways to approach problems
  • Assess how participants deal with conflict
  • Explore boundary role concept and its implications

Activities Cover

  • Planning negotiation
  • Creative thinking
  • Negotiating styles
  • Assertiveness
  • Questioning Techniques
  • Handling difficult people
  • Sales negotiation
  • Training Method

Exercises

  • Self-scoring surveys
  • Negotiation transcripts
  • Case studies

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Best Practices for Teams, Volume 2 - Book

This all new second volume of the best-selling Best Practices for Teams contains the latest thinking and techniques from over 40 expert practitioners in teams. This collection of articles, instruments, case studies, and training resources covers up-to-the-minute team topics from measuring, rewarding and managing the performance of teams, to dealing with new issues like virtual teams and computer-based groupware.

All materials are fully reproducible. All of the instruments and training activities are included on diskette making it simple for you to customize and reproduce these materials. This book is a must-have if your job involves managing, facilitating, training, or leading teams. Includes practical resources on current team issues like:

  • Peer review
  • Virtual teams
  • Software for teams
  • Reengineering
  • Self-directed teams
  • Compensation and incentives
  • Team rewards
  • Team training

  • Best Practices for Teams, Volume 2 - Book $149.99 [Add to Cart]
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Total Workplace Wellness Program

Are you doing your part to keep your employees healthy? A recent survey reports health / wellness programs as the most difficult objective facing employers in 2008. It's a fact raising health care costs are placing a financial "pinch" on employers and employees alike. Additional costs are also impacting many companies from workers' comp claims and absenteeism / productivity issues.

Now you can create a customized wellness program with little effort using this all new Workplace Wellness Program.

The program is simple--it starts off on the first day with everything you need:

  • Unique guidebook that will show you how to assess and identify health risks, provides you with training materials and describes how to implement custom solutions.
  • Quarterly manager's newsletter that covers all the latest wellness news, case studies and tips on running an effective program.
  • Interactive employee PowerPoint training on key wellness topics such as Managing Stress, All About Nutrition, Healthy Aging, Mental Awareness and more.

Then you will receive quarterly updates of the guidebook, manager's newsletter and a new PowerPoint training session to keep your program fresh and new!

This program will help you improve the overall wellness of your biggest asset--your employees. Wellness programs do not have to be complicated or expensive. Make this program your first step toward developing a healthier workplace and control your healthcare benefit costs!

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Sexual Harassment Prevention Web Seminar

This one-hour interactive web seminar will teach you effective ways for preventing workplace harassment

Date: February 10, 2005

Time: 10:00 a.m. Pacific, 1:00 p.m Eastern

Format: Web Seminar

Instructor: Anthony Griffin

Seminar Sponsor: BusinessTrainingMedia.com

Who Should Attend?

Human resource professionals, managers, supervisors, leads, trainers, business owners and specialists responsible for handling sexual harassment prevention and training.

Course Descriptions

Sexual harassment charges can be costly to your business. This one-hour sexual harassment webinar covers every aspect of sexual harassment in the workplace-from the definition to your company's sexual harassment policies. Listen to the experts give updates on legislative changes and recent court decisions. Ask questions and get answers to your specific situation. Learn how to reduce the likelihood of having to defend expensive harassment charges.

Here are just a few of the key topics that will be discussed:

  • What is sexual harassment
  • Who can commit sexual harassment
  • Other forms of harassment
  • Preventing retaliation
  • Case studies
  • Quid Pro Quo
  • Office romance
  • Employer liability
  • Harassment prevention
  • Hostile work environment
  • Investigating harassment complaints
  • Employer responsibilities and employee rights
  • How to establish and enforce a sexual harassment policy
  • How to address and investigate a sexual harassment claim.

About the Instructor

Tony Griffin, Lead Consultant with Business Training Media is a training and performance improvement expert with twenty-eight years experience in the U.S., Europe, Latin America, Africa and the Middle East. Since 1998, he has trained more than 5,000 managers, supervisors, and other employees from twenty organizations in harassment prevention. These include Kawasaki Motors, Leggett & Platt, La Jolla Country Club, Coaster Industries, Watkins Manufacturing, and others. He is a former Peace Corps Volunteer, is fluent in Spanish, and works routinely in that language. As a consultant to industry, he has worked with Fortune 500 companies, state and federal agencies, colleges and universities. In academia, Tony is a long-time member of the Better Business Bureau, the American Society for Training and Development (ASTD), and the International Association of Facilitators (IAF).

Participant's enrolled in the webinar will receive:

  • The Manager's Pocket Guide to Preventing Sexual Harassment
  • Employer's Quick Guide to Avoiding Sexual Harassment Liability Report
  • 30-day access to the recorded webinar
  • Certificate of completion

Registration Fee

  • Standard Registration: $149.00
  • Government & Non-Profits: $129.00
  • Enroll 5 or more and SAVE $29.00 each. Call for rates 888-337-2121

Webinar System Requirement

Our Web conference is live – via the Internet. All you need is a phone and a Web browser. Audio for the seminar is accessed through a toll-free phone number. Once you have registered, you will receive complete information in a confirmation e-mail on how to log-on to the seminar. It’s as simple as logging-on and watching the seminar from your desk. Both the audio and visual segments of the seminar will be recorded and distributed to all seminar registrants for unlimited use and viewing for a period of 30 days

Seminar Registration Changes and Cancellation Policy

The Sexual Harassment Webinar will be recorded and distributed to all registrants. Because all registrants will have 30-day access to the webinar, no cancellations will be accepted or refunds provided.

If you have questions about the Web seminar, or how to register, please call 1-888-338-2121 or contact myron@business-marketing.com.

The class will fill up quickly as space is limited - so register now -

  • Sexual Harassment Prevention Web Seminar $149.00 [Add to Cart]
  • Sexual Harassment Prevention Web Seminar (Gov./ Nonprofits) $129.00 [Add to Cart]
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50 Activities for Diversity Training

The 50 activities in this resource book has been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs. Employees at all levels will be stimulated by interactively learning about cultural and gender differences and mastering new skills for communicating more effectively in our diverse workplaces.

Activities Cover

  • Diversity icebreakers
  • Change
  • Communication
  • Conflict resolution
  • Gender at work
  • Culture and career transitions

Training Objectives

  • Illustrate how cultural differences may impact behavior
  • Increase awareness of the impact of culture in the workplace
  • Demonstrate skills for managing a culturally diverse work force
  • Address issues of gender in the workplace

Training Methods

  • Ice breakers
  • Participative exercises
  • Role-plays
  • Mini case studies

Includes: 300 Pages, 3-Ring Binder

 

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50 Activities for Coaching and Mentoring

These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs.

Training Objectives

  • Introduce mentoring concepts and peer guidance techniques
  • Develop skills to express performance improvement goals clearly
  • Create open, trusting relationships
  • Refine managers' skills in providing constructive feedback

Training Methods

  • Team games
  • Group discussions
  • Ice breakers
  • Role-plays
  • Questionnaires and written exercises

Time Guidelines

  • 34 activities take 1 hour or less
  • 6 activities take between 1 and 2 hours
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Organizational Assessment: Diagnosis and Intervention

Rolf E. Rogers, Ph.D.,CMC , Jane Y. Fong, Ph.D.

This book uses a time-tested, step-by-step, practical framework for identifying and assessing organizational issues and for choosing optimum solutions. It is written in an easy, readable style, and uses real world case studies from the authors own consulting experiences to explain the assessment and intervention process.

  • Organizational Assessment: Diagnosis and Intervention $69.99 [Add to Cart]
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Train-the-Trainer - Instructor's Guide 3rd Edition

Best-Seller!

This proven workshop is for the non-professional trainer who must develop and conduct training sessions on occasion. As jobs change and re-training is needed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers. This workshop provides even the most experienced staff members with a solid foundation of skills needed to be an effective trainer.

Revised edition includes:

  • Completely new chapter on evaluating training
  • An inventory to assess a participants' learning styles
  • 62 additional overhead transparency masters
  • Updated case studies

Contents

  • Using Adult Learning Principles
  • Analyzing Training Requirements
  • Developing Learning Objectives
  • Selecting Training Methods
  • Developing and Using Training Aids
  • Developing a Training Plan
  • Using Basic Facilitation Skills
  • Handling Problem Situations
  • Practice Training (Delivery
  • Using Your Training Skills
  • Evaluating Training
  • Train-the-Trainer - Instructor's Guide 3rd Edition $149.99 [Add to Cart]
  • Train-the-Trainer - Course Book 3rd Edition $149.99 [Add to Cart]