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Business Case Studies

Should We Be Afraid of Google? - DVD

Produced - 2007

navigates the turbulent and uncharted techno-social currents the company has itself in part created, is Google drifting to the dark side? Is Google the new Big Brother? This program recounts the remarkable story of Google, but with a twist. In addition to detailed background on cofounders Larry Page and Sergey Brin, the birth and exponential growth of their company, and the heady experience of working at the Googleplex, Should We Be Afraid of Google? scrutinizes Google Web Search and various other initiatives—AdWords, Google Earth, Google Book Search, and more—within the context of how the aggregation and commoditization of data threatens both personal privacy and the free spread of uncensored information around the world. Commentary is provided by David Vise, author of The Google Story; New York Times tech writer John Markoff; Brad Templeton, president of the Electric Frontier Foundation; and many others. (90 minutes)

The 51st State: America’s Working Poor - DVD

Produced - 2007

While poverty has traditionally been a problem only for the unemployed, a new demographic of Americans has emerged—the working poor. This program explores the disturbing realities that many people in low-wage jobs face every day—such as having to decide whether to pay the rent, buy groceries, or see a doctor. Viewers will learn how standards of living are often measured, how suburban areas have fostered a particular type of economic hardship, and how welfare-to-work programs have, at times, led to more resistant poverty. The film also draws connections between America’s immigration challenges and the swelling numbers of working poor. (57 minutes)

  • The 51st State: America’s Working Poor - DVD $179.00 [Add to Cart]
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NewsHour Medical Ethics and Issues Anthology - DVD

New Release - 2007

A respected source of balanced, first-rate journalism, The NewsHour with Jim Lehrer raises urgent and challenging questions whenever it covers the healthcare field. This anthology of NewsHour segments confronts ethical dilemmas and complex issues in medicine today. Through in-depth reporting and interviews with doctors, nurses, patients, and other experts, the anthology examines case studies, scientific breakthroughs, and connections between corporate and public policy.

The episodes are…

  • Rising Healthcare Costs: Susan Dentzer explains a 2007 U.S. healthcare spending report projecting a dramatic rise over the next decade, from $2 trillion to over $4 trillion by 2016.
  • Uninsured Americans: Susan Dentzer analyzes a 2006 U.S. Census Bureau report on the number of uninsured Americans, which has increased by 1.3 million—including 400,000 more children—since 1999.
  • Longevity and Income: Highlighting medical research that links certain health risks with low social status, Paul Solman reports on the connection between what we earn and how long we live.
  • A Plan to Insure Everyone: Susan Dentzer clarifies groundbreaking Massachusetts legislation which would allow 99 percent of individuals in the state to obtain health insurance.
  • Foreign Country Doctors: Fred de Sam Lazaro studies the increase in doctors from overseas working in the U.S. healthcare system—and how American hospitals often can’t manage without them.
  • Medical Mistakes: Up to 98,000 deaths annually can be attributed to errors in U.S. hospitals. Susan Dentzer reports on the 100,000 Lives campaign which aims to prevent those tragedies.
  • Nurses Denied Training: Why are thousands of would-be nurses denied affordable training at community colleges while America’s healthcare providers, facing a shortage, import nurses from abroad? John Merrow investigates.
  • Caregivers Struggle with Alzheimer’s: Susan Dentzer looks at the growing number of patients stricken with Alzheimer’s disease and the emotional, physical, and financial burdens placed on their loved ones.
  • Restructuring the ER: Studies show that more than half the nation’s emergency rooms are so overcrowded that they frequently turn patients away. Susan Dentzer sheds light on this critical situation.
  • Risk of Hospital Infections: Ray Suarez interviews Dr. Richard Shannon of the University of Pennsylvania about an alarming statistic: approximately 100,000 Americans die each year from infections acquired in hospitals.
  • Changing Face of AIDS: Joined by activists and health professionals from the U.S. and Africa, Ray Suarez moderates a roundtable on AIDS policy.
  • Conducting Drug Research in India: Fred de Sam Lazaro visits India, exploring the controversial decision by many pharmaceutical companies to conduct clinical trials there.
  • Debating Drug Company Gifts: Gwen Ifill and two experts discuss a report in the Journal of the American Medical Association on Big Pharma marketing tactics—and their effects on patients.
  • Drug Safety: Margaret Warner interviews FDA Commissioner Dr. Andrew Von Eschenbach about administrative changes designed to improve oversight of prescription drugs.
  • Mandatory Cervical Cancer Vaccine Debate: After a background report from Susan Dentzer on the human papilloma virus, two guests debate mandatory HPV vaccinations for school-age girls.
  • Pricing Drugs: Ray Suarez focuses on efforts by states to make prescription drugs more affordable. His guests are Marjorie Powell of PHARMA and Kevin Concannon, director of the Iowa Department of Human Services.
  • Assisted Suicide: A Case Study: Lee Hochberg guides viewers through the U.S. Supreme Court case concerning Oregon’s assisted suicide law; Margaret Warner interviews doctors and activists regarding the controversy.
  • Embryonic Stem Cell Tests: Susan Dentzer studies two new techniques for creating stem cells and the ethical and religious concerns surrounding them.

DVD, 2 hours 48 minutes.

  • NewsHour Medical Ethics and Issues Anthology - DVD $399.99 [Add to Cart]
Barbie’s Midlife Crisis: Mighty Mattel Fights Back - DVD

Released - 2004

At 44, Barbie had been the queen of fashion dolls for generations of children. But her sales and profits began to slip as she was forced to fend off attacks from enemies both new and old: the fashion-conscious Bratz pack and Sindy, a former rival that may yet prove to be her nemesis. After providing Barbie’s history and some background on competitors, this program focuses on Mattel’s strategy, which includes giving traditional Barbie a makeover, dumping Ken, and unleashing My Scene Barbie on the Bratz—all to capture the potent new KGOY (kids growing older younger) market. Original BBCW broadcast title: Barbie’s Midlife Crisis. (30 minutes)

$149.99 [Add to Cart]

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Changing the Rules - DVD

The only way we can get other people to change, since we cannot control their behavior, is to change our own behavior. In order to do this, we need to 'speak' gender differences." -- Dr. Pat Heim Based on a real-life case study, the purpose of CHANGING THE RULES is to help viewers move from understanding to solving gender communication problems by identifying the invisible rules men and women play by, and providing a model for choosing effective strategies for most successful communication between genders in the workplace. This is the problem-solving follow-up to the POWER DEAD-EVEN RULE and INVISIBLE RULES: MEN, WOMEN AND TEAMS.

Length: 36 minutes

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A Grander Goal - DVD

Sometimes the lessons we most need to learn are found half a world away, in lands far different from our own. This is the case with A Grander Goal, a training program offering a profound shift in our approach to leadership.

A Grander Goal brings to bear that which is at once the simplest and most complex: love and forgiveness. It is a striking look at character illustrated by one man's unselfish desire to be a role model and provide direction for young unemployed men in Uganda. War-torn, strife- and poverty-ridden, Uganda is rife with directionless young men who haven't the means to continue their educations nor any prospects for work. Americans Michael and Laura Timmis help these young men put together a soccer practice, which, in turn, brings them Stone.

Once a star member of Uganda's professional soccer team, Stone's professional career ended abruptly after a knee injury, which was intentionally inflicted by another player. But Stone holds no bitterness. He simply tells his opponent, 'You did what you had to'. It is this selfless forgiveness that permeates all he does and sets the stage for the boys he mentors to learn important lessons about their lives and choices.

Viewers of A Grander Goal learn to:

  • identify the characteristics of transformational leaders
  • examine the power of mentorship and map it to their organization's needs and goals
  • explore the agents of change
  • recognize the impact of individual choice when addressing difficult situations
  • ...and more.

A Grander Goal is a profound look at the power of character from Dr. Stephen Covey, founder and chair of the Covey Leadership Center and author of The 7 Habits of Highly Effective People.

Includes: A 11 minute DVD or VHS video and leader's guide.

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Covey Leadership Library - DVD

A 5 Video or DVD Program Library Set

The Covey Leadership Library consists of the following video programs:

I Know Just What You Mean! - This workshop explores the difference between listening with the intent to respond and listening with the intent to understand. It underscores the vital importance of diagnosing needs before prescribing solutions and demonstrates why much-hyped "active listening techniques" may actually contribute to miscommunication. (Length: 20 minutes)

Leading By Example - Powerful, principle-centered video learning workshop that illustrates the difference a mentor and coach can make. Through the dramatic story of Anne Sullivan and Helen Keller, this case study enables leaders to identify ways in which they can be more effective models, how they can set lasting examples, and how they can bring out the best in others. (Length: 20 minutes)

Mauritius - In this documentary, participants learn guiding principles designed to turn individual viewpoints into lasting organizational cohesiveness. Mauritius offers timeless insights designed to create an environment where people subordinate "mine" to "ours", and "now" to "the future", by recognizing the power of diversity. (20 minutes)

Max and Max - This program is designed to increase leaders' awareness of the waste of human potential within organizations, and to help create a culture that fosters independent initiative, creativity, and resourcefulness. (20 minutes)

Tearing Down Walls - This program uses the Berlin Wall as a metaphor for the barriers that exist between individuals, teams, departments, or even between an organization and its customers. Help people eliminate miscommunication, distrust, and stereotyping to improve performance and productivity in the workplace. (20 minutes) Program Contents: 5 Program DVDs or Video set and 5 Participant Guides for each title.

50 Case Studies For Management and Supervisory Training

Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.

Each case study includes

  • Summary of the case
  • Discussion questions which evoke thought and analysis
  • Suggested solutions to the problems presented
Training Objectives
  • Improve participant's listening skills
  • Empower employees to negotiate
  • solutions fairly
  • Provide opportunities for participants to practice new skills in a supportive environment
  • Illustrate the skills needed to respond productively to complex issues
Activities Cover
  • Performance appraisal
  • Managing effectively
  • Sexual harassment/discrimination
  • Managing disruptive employees
  • Coaching/counseling employees
  • Hiring the right person

400 page 3 ring binder

  • 50 Case Studies For Management and Supervisory Training $149.99 [Add to Cart]
The Leader Within with Dr. Warren Bennis - VHS

In three fascinating interviews, Dr. Warren Bennis unpacks the underlying leadership qualities that every individual should cultivate. Interviewed are General Dave Palmer, former Superintendent of the US Military Academy at West Point; Frances Hesselbein, former Executive Director of the Girl Scouts of America; and Max DuPree, the former Chairman and CEO of Herman Miller.

Join Dr. Bennis as he summarizes the lessons of leadership from these case studies as follows:

  • Leaders articulate a vision that derives from self-knowledge;
  • Leaders empower workers, by helping them to develop their skills and encouraging their participation;
  • Leaders walk the talk; they have integrity;
  • When a leader has been successful, their followers begin to discover the leader within themselves.

Includes 64 minute video,leader's guide and viewer's guide.

  • The Leader Within with Dr. Warren Bennis - VHS $495.00 [Add to Cart]
  • The Leader Within with Dr. Warren Bennis - VHS Rental $200.00 [Add to Cart]
  • The Leader Within with Dr. Warren Bennis - VHS Preview $10.00 [Add to Cart]
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Follow the Leader - DVD

Released - 2006

Guess what? There's a whole new generation of business leaders in the incubator. The Gen X-ers, and Gen-Yers right behind them, demand a new kind of leadership training.

Armed with hundreds of hours of research over thee years, Executive Producer Bob Allen, who himself spent twenty five years as a leader in the Disney organization, set out to create a fast-paced, reality television-like, leadership training program for young people that really works!

Follow The Leader is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job. We hear from their people. No gurus. No acronyms. It's about positive role models.

  • Chairman of Hy-Vee, Inc. one of the 15 largest supermarket chains in the U.S. (and Chairman of the Food Marketing Institute - the largest trade group of its kind in the country) - Ron Pearson
  • President and Owner of "Homes by Carmen Dominguez," also serves as Vice President of the Home Builders Association of Metro Orlando where she was recently voted "Home Builder of the Year." - Carmen Dominguez
  • V.P. Operations, Hard Rock Cafe International, which has become a truly global phenomenon with more than 120 restaurants in over 40 countries. - - Ken Hoffman

The Follow the Leader DVD is divided into three 20-minute segments which can be viewed in one three-hour workshop or broken into three one-hour workshops titled:

    1. VISION & COMMUNICATIONS
    2. INTEGRITY & REALISM
    3. LOVE & PASSION

Upon completing the entire training program, your participants should be able to:

  • Define the leadership traits in terms of observable behaviors
  • Define these traits and behaviors in terms of your own company's professional/leadership development goals
  • Discuss how their own style may influence how the featured behaviors "look" on them
  • Design a plan to practice these traits in their everyday role as leaders in your company

Program includes: DVD and a CD-ROM containing an 18-page Trainer's Guide, a 24-page Participant Workbook, and a 34-frame Microsoft PowerPoint« Presentation.

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Sexual Harassment Toolkit

Ready-to-Use PowerPoint™ Training Stops Sexual Harassment

Sexual Harassment Toolkit. This comprehensive resource provides everything you need to avoid the embarrassing, expensive lawsuits that have damaged so many American companies recently.

You get a customizable, fully-prepared presentation in PowerPoint that has been carefully researched, so you don't have to re-create the wheel. Extremely flexible, it is designed to accommodate either employees or managers/supervisors. HR editors and attorneys explain definitions and types of sexual harassment, as well as critical issues such as how to handle a complaint, enforce policies and prevent incidents.

The complete sexual harassment training program also includes sample policies, training notices, trainee workbook, speaker's notes, handouts, employee quizzes, a completion certificate for training documentation, and regulatory information.

Use this this training package to increase employee awareness, sensitivity, and encourage employees to bring problems to your attention before they become costly legal claims!

The Sexual Harassment Toolkit includes:

  • Case studies and real-life scenarios that illustrate key sexual harassment points
  • Full-color customizable training presentations Policies, reproducible handouts, quizzes, and training certificates
  • Sample sexual harassment policies, incident report and training evaluation form
  • Training acknowledgement form
  • Simple explanations of applicable statutes and regulations
  • EEOC guidance and fact sheet
Johnny the Bagger: A True Story of Customer Service (Complete Kit) - DVD

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Produced - 2007

Johnny the Bagger: A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Johnny the Bagger will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.

Learning Point Highlights:

  • Explains why truly extraordinary service must come from the heart (i.e., from person-to-person connections, not business-to-person connections)
  • Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
  • Equips participants to add their own "personal signature" to their work to surprise and delight customers

Complete Training Kit Components:

  • DVD (full length video, Service from the Heart short video and bonus materials)
  • VHS (17 minutes)
  • Facilitator Guide
  • Facilitator Resources
  • Online Program Resources
  • The Signature Pack (ten "Be a Johnny" Pads/Pens; ten small grocery bags)
  • Ten Applied Learning Workbooks

  • Johnny the Bagger: A True Story of Customer Service (Complete Kit) - DVD $995.00 [Add to Cart]
  • Johnny the Bagger: A True Story of Customer Service - VHS Preview $0.00 [Add to Cart]
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Leaders of Character: Leadership - The West Point Way - DVD

Free Online Preview

This course is also available for online training, see details below.

Leaders of Character: Leadership the West Point Way takes us into some of this country foremost organizations, including Proctor & Gamble, the FBI, Penguin Publishing, and the Peoples Health Center, where we see West Point graduates putting their skills to the test. These are people who, like all of us, combat time and resource pressures, yet practice daily the principles of leading with character, heading top-notch teams, uplifting entire organizations.

Includes: VHS video or DVD, Leaders Guide, 10 Participant Workbooks, 10 Reminder Cards and PowerPoint Presentation on CD-ROM

Online Training Option

  • Pricing - $9.95 per user
  • Minimum order - $500
  • Users receive a post-test and certificate of completion. You set the test’s passing grade.
  • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

Please contact us by email if you have more than 1000 users for special pricing options.

Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

  • Leaders of Character: Leadership - The West Point Way - DVD $995.00 [Add to Cart]
  • Leaders of Character: Leadership - The West Point Way - VHS $995.00 [Add to Cart]
  • Leaders of Character: Leadership - The West Point Way - DVD Rental $275.00 [Add to Cart]
  • Leaders of Character: Leadership - The West Point Way (Online Course) $9.95 [Add to Cart]
  • Leaders of Character: Leadership - The West Point Way - Preview $0.00 [Add to Cart]
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Mauritius - DVD

This is part of the The Covey Leadership Library

Free Online Preview

What can organizations learn from a small island 1,200 miles off the coast of Africa? View this inspirational program and find out.

Mauritius is a nation with five distinct societies, four major religions and nine spoken languages, yet it is a model of cohesiveness. In documentary style, viewers are shown how the people of Mauritius learned to replace "mine" with "ours" and change their mindset from "now" to "the future" by recognizing the inherent power of diversity.

Included in the presentation is an introduction and summarizing insights from Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Institute and best-selling author of The 7 Habits of Highly Effective People.

Trainers will be able to apply this film in training on: leveraging diversity, optimizing teams, and improving interpersonal and problem-solving skills.

Program Contents A 20 minute VHS or DVD, 5 Leader's Guide/Workbook combos

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Max and Max - DVD

This is part of The Covey Leadership Library

Free Online Preview

Meet Max, a recent college graduate, full of talent and ideas. And meet Max, a purebred Golden Retriever, eager to do his master's bidding. What do these two have in common? Mr. Harold -- a shortsighted manager who uses the same control style of leadership with both man and dog. An approach that inevitably leads to cynicism and frustration. An approach that disempowers.

This workshop is about empowerment. It's designed to increase leaders' awareness of the waste of human potential within organizations, and to help create a culture that fosters independent initiative, creativity, and resourcefulness.

Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Center and best-selling author of The 7 Habits of Highly Effective People

Trainers will be able to apply this film in training for empowerment, team building, leadership skills, stress management and customer service.

Program Contents: A 20 minute VHS or DVD, 5 Participant Guides