|
Live Audio ConferencesBusiness Training Media offers a wide selection of audio conferences that deliver practical insights on critical issues in Human Resources, Compensation, and Environmental Health & Safety. All Audio Conferences featuring best practice tactics from top experts in the field.
An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. ![]() Contractor Safety Management: How to Protect Yourself from Lawsuits, Injuries, and Legal Liability The Occupational Safety & Health Administration (OSHA) is focusing much of its efforts on multi-employer liability through enforcement actions and citations. But even beyond the OSHA requirements, you need to be concerned about additional potential liability, employee exposure to contractor-created hazards, competency and certification issues with equipment and job performance, and so much more. Some companies find it difficult to effectively manage contractor safety concerns, taking a “what’s the use?” stance. This is a dangerous path to go down – in fact, there are several things employers can do to control the legal and safety risks involved with on-site contractors. The key is knowing what to do, and when. Join us on April 15 for a 90-minute audio conference all about contractor safety management. Our expert – a safety professional with decades of experience – will discuss how to establish a contractor safety management program, its important components, and its value to your company. You and your colleagues will learn:
10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 p.m.to 2:00 p.m. (CST) 1:30 p.m. to 3:00 p.m. (EST) About Your Speaker: Robert Baldwin is a 28-year veteran of the safety profession and founder of Safety Resources, Inc. in Zionsville, Indiana. Baldwin is dedicated to providing clients with both occupational safety programs and practices and risk management strategies and implementation plans to assist companies with preventing loss and maintaining strong revenue-generating operations in the midst of changing times. Baldwin personally consults with business leaders and operations executives throughout the United States. He stays current in the safety profession by actively participating in a number of professional associations, researching new areas of risk management and contributing articles to a number of publications. He holds a B.S. in organic chemistry and is a member of the associate faculty for Purdue University, where he teaches a senior-level safety course. Baldwin is also an OSHA Training Institute authorized instructor and a member of the American Society of Safety Engineers. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Union Elections: What You Can Do Now to Fight Organizing Tactics – Legally - and Remain Union-Free If your workplace is union free – and you want to stay that way – you can’t rest easy. In this presidential election year, America’s labor unions are working harder than ever to recruit new members and convert more workplaces. One nationwide survey says 60 million U.S. workers who don’t belong to a union today would join one tomorrow if they could. When you’re facing the prospect of a union on your own doorstep, the steps you take to resist those organizing efforts could spell major trouble if you don’t understand the laws and rules that apply to union elections. And even if you manage not to cross any legal lines, you could still poison your relationship with rank-and-file workers for a very long time if you’re not careful. During this strategy-packed audio conference on April 15, our speaker – a former National Labor Relations Board attorney who’s guided many employers through union elections – will give you proven tactics for defending your workplace against organizing attempts. You’ll learn real-world techniques for coaching your supervisors in handling questions from their workers and for battling union claims and promises without breaking the law. You and your colleagues will learn:
Tuesday, April 15, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Maria Anastas, Esq., is a partner in the San Francisco office of the law firm Davis Wright Tremaine LLP. She provides legal support, strategic advice, training, and extensive communications guidance to employers during traditional union organizing drives and corporate campaigns. She represents employers before the National Labor Relations Board (NLRB), negotiates collective bargaining agreements for employers, provides contract administration advice, and defends employers during grievances and arbitration hearings. A former NLRB field attorney, Anastas has been named “One of the Top 100 Labor Lawyers in America” by the Labor Relations Institute. She earned her law degree at Tulane University. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Workplace Violence: How to Recognize the Threats and Keep Your Employees Safe on the Job One in every 20 employers around the United States will deal with violence in the workplace this year. Assaults and homicides are now the second leading cause of fatal occupational injuries (after transportation accidents) – and women make up 61 percent of the victims. In many cases, the threat comes from inside the organization – for example, a disgruntled employee who shows up at work armed and ready to cause trouble. However, many employers also face the equally disturbing risks of violence against their workers by outsiders – including attacks by upset customers or clients, assaults or robberies by criminals, and even domestic disputes that spill over onto the job site. There’s no foolproof way to prevent workplace violence threats from outside your organization. But, you can learn to control these risks by recognizing the warning signs, enforcing proven policies to keep your employees safe while they work, and reduce your chances of falling victim to outside threats. Learn the dos and don’ts of preventing workplace violence from the outside during our practical 90-minute audio conference on April 17. Our expert speaker – a nationally recognized expert in helping employers prepare for the unexpected – will share hands-on advice for safeguarding your workers against violent crimes, improving the physical security of your facilities, and dealing with sensitive issues such as domestic abuse. Plus, you’ll have the chance to post your own questions about outside workplace violence threats during the conference. You and your colleagues will learn:
Thursday, April 17, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Andrew Foose, Esq., is president of Brightline Compliance, a Washington, D.C.-based human resources consulting firm that delivers online and instructor-led training on dozens of topics to more than one million employees in more than 500 different companies and organizations. A former senior trial attorney in the U.S. Justice Department’s Civil Rights Division, he now provides public and on-site seminars around the country for in-house counsel, labor and employment attorneys, and human resource professionals. Also, Foose has provided investigative training for clients such as Boeing, Coca-Cola, the Department of Homeland Security, Lockheed Martin, and the World Bank. He is a graduate of Harvard University, Columbia University School of Law, and Princeton University’s Woodrow Wilson School of Public Affairs. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Wrongful Terminations: The 7 Rules You Must Follow to Avoid Bias Claims and Stay Out of Court It’s no fun terminating employees – even when they’ve got it coming. Of course, your definition of “got it coming” and your soon-to-be-gone employee’s definition are probably very different. This difference of opinion is at the heart of countless wrongful termination lawsuits. Smart, legal terminations require not only well-crafted documentation, but a large dose of people skills as well. And even when you think you’ve got everything covered, it’s important to remember that behaving fairly and behaving legally are not always the same thing. In order to fully protect yourself and your company, you need a good terminations strategy – a plan of attack, if you will – in place before you even hire that employee. Join us on April 16 for an in-depth, fully interactive webinar that will cover the 7 can’t-miss terminations rules for staying in compliance and out of court. Our two experts – both experienced employment law attorneys – will answer your questions live via e-mail or over the phone. You’ll want to bring your supervisors along, too. You and your supervisors will learn:
Plus, you’ll receive a 16-point checklist for identifying high-risk terminations, along with steps for handling them in a way that will minimize your legal exposure. Wednesday, April 16, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speakers: Barry D. Kellman, Esq., is with the firm of Kellman Hoffer, LLP, in Manhattan Beach, California. Before becoming a business and employment lawyer, Kellman enjoyed a distinguished career as a chief executive officer in the retail, publishing, and hospitality industries. On a daily basis, he puts that “real world” experience to use on behalf of his clients. His practical advice on recruiting, hiring, compensation, discipline, and termination frequently resolves conflicts before they ripen into litigation. Kellman is a skilled negotiator with a reputation for getting deals done. He also provides training in all aspects of employment law for business owners, managers, and HR professionals. Kellman is a member of the State Bar of California and the Los Angeles County Bar Association. He is a summa cum laude graduate of UCLA. He received his J.D. from the UCLA School of Law, where he was also named Distinguished Advocate in the Roscoe Pound Moot Court Tournament. Brett M. Ehman, Esq., is with the firm of Kellman Hoffer, LLP, in Manhattan Beach, California. Ehman is an accomplished litigator who is licensed to practice in California, Maryland, and Washington, D.C. In addition to his experience with employment law, he possesses a wide-ranging background in general business and insurance litigation. He has successfully resolved hundreds of lawsuits filed in state and federal court. Ehman graduated with honors from Clemson University. After receiving his J.D., cum laude, from the University of Baltimore School of Law, Ehman clerked for the Honorable James T. Smith and the Honorable John G. Turnbull II. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Webinars Work? A webinar is remarkably cost-effective and convenient. You participate from your office, using a regular telephone and a computer with an Internet connection. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. You will receive access instructions via e-mail several days before the event. You don't need any additional materials before the webinar starts. Your conference materials will be available for you to view, print, and download when you log in to participate in the event. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Workers’ Compensation: Why Getting It Wrong Can Hurt Your Bottom Line; How To Protect Yourself You may think you know all you need to about workers’ comp in your state, but misconceptions abound. Many employers believe, for example, that if an injury happens at work, it is automatically a comp claim. That the system tends to work in employers’ favor. That they have no control over their premium costs. All of these beliefs are false – and costly. How you manage (or mismanage) workers’ comp can directly affect, to the tune of thousands of dollars every year, your bottom line. Join us on April 29 for an in-depth audio conference all about the best ways to control your workers’ comp costs and avoid common pitfalls that can cost you big. Our expert – an experienced workers’ comp attorney - will provide you with smart strategies to implement at every step of the process. You and your colleagues will learn:
Tuesday, April 29, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Mark Webb, Esq. is with Employers Direct Insurance Company in Thousand Oaks, California. Webb works closely with workers’ compensation regulators, policymakers, and advocates in the business community and organized labor to maintain the efficient operation of California’s multi-billion dollar worker benefit system. Previously, Webb was Assistant General Counsel for American International Companies (AIG), where he coordinated lobbying activity in the Western United States on legislative and regulatory issues involving property and casualty, life and annuity, and consumer finance lines of business. He serves on numerous advisory and legal committees for the California Division of Workers’ Compensation, CWCI, CHSWC, WCRI, and several state business associations. Webb holds a B.A. in political science from the University of Arizona and a J.D. from the University of Arizona College of Law. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Construction: Why You Must Promote a Crew-Based Safety Climate, and The Best Ways to Make It Happen Construction sites are a favorite target of the Occupational Safety & Health Administration (OSHA), given the frequency and severity of on-the-job injuries. Traditional safety approaches and training often fall short in this area because they focus on individuals – but as you know, work performed by teams and larger groups is how things get done on the construction site. You need a crew-based approach to safety to keep everyone safe and productive at your sites. And fewer injuries means fewer lawsuits for you, as well as lower workers’ comp premiums. Don’t waste any more time on ineffective training that’s not targeted for your specific work arrangements. Instead, join us on May 7 for a detailed 90-minute audio conference all about crew-based safety. You and your colleagues will learn:
10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Ron Prichard has devoted his career to leading teams in effective project completion. Following his graduation from the United States Military Academy at West Point, and eight years of active service leading U.S. Army engineering units, he began a dual career in the U.S. Army Reserves – both continuing to serve in leadership roles and working within the construction industry. Prichard has a B.S., M.S., and Ph.D. in engineering and is a licensed civil engineer. He has worked with owners, contractors, and insurance carriers on dozens of projects. Over the past decade, he has concentrated his research and business practice on improving the safety of construction projects. In addition to his construction experience, including serving as a project manager on several projects for a general contractor, he has served as both a member and leader of teams in a variety of professional and service organizations. His interest in effective leadership has fueled a lifelong study of military history to identify the success factors common to competent, capable, high-achieving teams. Approved for Recertification Credit This audio conference qualifies for Continuance of Certification (COC) credit. CSPs will earn 0.05 COC points for attending this audio conference. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Hidden Risks of Using Facebook, MySpace, and Other Websites to Scope Out New and Prospective Hires Just hours after you’ve faxed an offer letter to your top-choice candidate for that open supervisor position, you decide on a lark to Google his name – and you discover his personal website plastered with racy photos from his recent New Year’s party. Or, you receive an anonymous tip to visit the MySpace page of a brand-new employee, and you find screen after screen of negative rantings about how much she hates her job – including possibly defamatory comments about her boss and co-workers. A little knowledge is a dangerous thing. Is it a good idea to surf the Web looking for information about your employees and applicants? And, if so, can you legally use what you find to hire (or fire) those individuals? In today’s tech-savvy business world, those are tough questions. On the one hand, it’s your job to pick the most qualified candidates to fill openings in your workplace. If you make a mistake using information pulled from the Internet, however, you could face legal problems ranging from discrimination and harassment claims to Fair Credit Reporting Act violations. During this 90-minute audio conference on April 30, our expert will give you the legal pros and cons of relying on online data when you screen potential and current employees – with a special emphasis on information found via Google, Facebook, MySpace, and other “social networking” sites. You’ll learn when you can use these sites for HR purposes, how to gauge whether what you learn about your workers is true or false, and the types of online material you should never search for. You and your colleagues will learn:
Wednesday, April 30, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Anthony J. Zaller, Esq., is a partner in the law firm Van Vleck Turner & Zaller in Los Angeles, California. His practice focuses on defending, training, and counseling managers and employers in all areas of labor and employment law, ranging from discrimination and harassment claims to wrongful discharge and wage and hour litigation. He speaks frequently for many trade associations on employment law issues. He earned his law degree from Loyola Law School and his master’s degree in business administration from Loyola Marymount University. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Changes to FMLA Military Leave Rules: What You Need to Know Now It’s breaking news: President Bush just signed the very first changes to the Family & Medical Leave Act (FMLA) since the law was enacted 15 years ago. Already, FMLA gives your workers up to 12 weeks off each year for birth or adoption of a child, to deal with their own serious health conditions, or to care for an ill child, parent, or spouse. Now, you must also provide leave to employees with spouses, children, or parents who are now serving on (or who have been called up for) active duty in the military. If those loved ones become seriously ill or injured while on duty, you may be required to extend up to 26 weeks of unpaid leave each year. Employers around the country are scrambling to comply with these changes. What new policies should you put into place to advise your employees about their new rights? Who determines whether a worker’s loved one suffered an injury severe enough to qualify for the full 26-week leave period? What’s the safest legal way for you to document and respond to these new leave requests? And is it even possible to question employees about their situations without appearing unsympathetic or even unpatriotic? Join us on May 5 for this informative 90-minute audio conference, as our experts explore the do's and don’ts of complying with these new FMLA standards. You’ll learn effective strategies for anticipating and managing military-related leave requests, as well as the most troubling mistakes employers could make in the process. And, you’ll have the chance to pose questions, via phone or e-mail, for quick answers from two extremely experienced FMLA-savvy attorneys. You and your colleagues will learn:
Monday, May 5, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speakers: Tracy Cahill, Esq., is a partner at the Los Angeles office of law firm Mitchell Silberberg & Knupp, LLP. She focuses her practice on advising California employers on a wide range of employment policies and practices, from wage and hour issues and leaves of absence to workplace investigations and discrimination and harassment claims. She has defended her employer clients in federal and state courts and before many administrative agencies. She speaks frequently on employment law issues and has written many articles on the subject. Cahill earned her law degree from the University of Southern California. Sarah Taylor Wirtz, Esq., is an associate at the Los Angeles office of law firm Mitchell Silberberg & Knupp, LLP. She represents management in many different labor and employment issues, and she has drafted comprehensive employee manuals for companies with workplaces in multiple states. Also, she has served as in-house employment counsel for an international food company. Wirtz earned her law degree from the University of California at Los Angeles. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI home page at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
![]() Harassment Training for Supervisors: Recognize, Respond To, and Prevent Harassment in Your Workplace From jokes that get out of hand to full-blown sexual advances and racial attacks, harassment in the workplace continues to be a huge problem for many employers. Damage awards and settlements paid by employers in harassment cases have doubled over the past 5 years – and the average U.S. jury award for these claims is a whopping $1.8 million. Your frontline supervisors are the first line of defense in protecting your organization against these claims. They should be armed with the latest information and training to head off harassment before it becomes a problem – and taking the correct actions to handle any claims that arise before they turn into official complaints and lawsuits. Even if you think and hope your supervisors are doing all they can, however, they undoubtedly have gaps in their knowledge and/or implementation. And those gaps can cost your company big. Bring your supervisors along to our May 8 audio conference on recognizing and preventing workplace harassment. They will learn the many types of harassment claims that can be filed by workers, the best ways to create a harassment-free work environment, and what they must – and must never – do when an employee complains to them about being mistreated. Meanwhile, you as an HR professional will learn how to train managers to deal with harassment issues and protect the organization against embarrassing and expensive claims. As a bonus, you can download a free set of PowerPoint slides that you can use for ongoing supervisor harassment training. You and your colleagues will learn:
Thursday, May 8, 2008 10:30 a.m. to 12:00 p.m. (PST) 11:30 a.m. to 1:00 p.m. (MST) 12:30 to 2:00 p.m. (CST) 1:30 to 3:00 p.m. (EST) About Your Speaker: Lance Andrew Bowling, Esq., is of counsel in the Houston office of law firm McGlinchey Stafford, PLLC. His practice focuses on defending and counseling employers in many aspects of labor and employment law. He has also served as in-house counsel for a major Fortune 500 energy company, handling its employment and labor law matters. Bowling graduated from the University of Memphis School of Law. Approved for Recertification Credit This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org. How Do Audio Conferences Work? An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time. Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone. Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail. With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference. Why You Can Sign Up to Attend This Event with Confidence If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.
|