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Meeting Openers

How To Plan & Hold Effective Meetings 
9/22/2010 - Live Audio Conference

In this audio conference, you’ll learn how to organize different types of meetings, lead and handle meetings that accomplish the intended purpose of your meetings, and deal with troublesome individuals. 

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Do Right! The Plan - DVD

Produced - 2006

In 1988, Lou Holtz filmed Do Right an examination of the three values at the heart of his success. Shortly thereafter, Do Right became the best selling corporate film in America.

In Do Right The Plan, Lou Holtz illustrates the way to apply these values to achieve individual and organizational success. Through trial and error, victory and defeat, every success begins with two things: a vision and a plan.

Preview Clips

Film Highlights

  • Through trial and error, victory and defeat, every success begins with two things: a vision and a plan.
  • A vision provides the direction necessary to achieve our goals.
  • A plan is the vehicle by which we achieve our goals.
  • Teaches audiences how to develop the vision essential to achieving their goals.
  • Guides individuals, organizations and teams to consistent and lasting success.

Lou Holtz illustrates how many of America's most influential leaders nurtured success by focusing on these key elements, including former New York City Mayor Rudy Giuliani, Super Bowl Champion Jerome Bettis, and Civil Rights Leader Martin Luther King Jr.

Do Right The Plan teaches audiences how to develop the vision and the plan essential to achieving their goals. Along with the enduring values illustrated in Do Right, the message of Do Right The Plan guides individuals, organizations and teams to consistent and lasting success.

Running Time: 35 Minutes
Formats: DVD and VHS
Subtitles: Spanish
Closed Captioning: Yes
Includes: One each of Trainer's and Participant's Playbooks
Additional Playbooks: $6.00 each

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Little Things Mean Everything: An Animated Meeting Opener - DVD

This piece shows our intrepid salesperson finding the key to success by remembering the little things. His "bear" of a customer turns into a gentleman and gives our hero more orders and other goodies.

Includes: DVD Only / Length: 2 minutes

  • Little Things Mean Everything: An Animated Meeting Opener - DVD $295.00 [Add to Cart]
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Change and Innovation through Brainstorming with John Sweeney - DVD

Release - 2009 Whether we pursue it, or it is forced upon us, CHANGE can make or break any business. The deciding factor is the attitude of the employees charged with adapting to the challenge of finding new solutions.

Change and Innovation through Brainstorming is a fun and highly entertaining video designed to kickoff any team meeting with a sense of energy and optimistic enthusiasm. Hosted by comedian and national speaker John Sweeney, and based on his best-selling book, Innovation at the Speed of Laughter, John explores and explodes the most common myths and misconceptions that hamper effective brainstorming and challenges the team to accept the potential of every idea in their search for solutions.

DVDs Includes: Meeting DVD - 15:00 minutes

The 8 Secrets of a Brainstorming Session Look at Change as Fuel

  • Accept All Ideas
  • Defer Judgement
  • Reduce Status
  • Avoid Idea Smashers
  • Declare Your Point of View
  • Say, YES and...
  • Re-Discover your Innovative Self

Leader's DVD - 12:00 minutes

Whether it is doing more with less or finding the next great new product or service this program prepares and inspires team leaders for the critical challenge of facilitating a dynamic and productive search for innovation. John Sweeney demonstrates practical techniques to engage each team member and create a safe environment by increasing the fun and decreasing the status in the room. As an added bonus, the DVD includes 4 extended scenes of John’s team warm-up exercises.

Four Warm-Up Excercises - 9:00 minutes

Four exercises that the Brave New Workshop uses to help team members get out of their heads. This is business improvisation at it's finest. See John Sweeney in action!

Purchase Package Includes

  • 1 Change and Innovation Through Brainstorming Training Program (for employees)
  • 1 Meeting Leader’s Training Program
  • 4 Team Warm-up Exercises and Extended Scenes
  • 1 CD-ROM that includes a Leader’s Guide, Customizable PowerPoint Presentation, and Reproducible Handouts

  • Change and Innovation through Brainstorming with John Sweeney - DVD $895.00 [Add to Cart]
  • Change and Innovation through Brainstorming with John Sweeney - DVD Rental $350.00 [Add to Cart]
  • Change and Innovation through Brainstorming with John Sweeney - DVD Preview $0.00 [Add to Cart]
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The Battle for Excellence: An Animated Meeting Opener - DVD

Features a boxing match between two characters, Tommy Tortoise and Richard Rabbit. The theme is preparing to win, so we see hardworking Tommy preparing methodically, while flashy Richard takes his training for granted. Guess who wins!

Key Learning Points

  • Think Positive
  • Set Goals
  • Practice Perfect
  • Visualize Your Goals
  • Overcome Obstacles

Includes: DVD only / Length: 5 minutes

  • The Battle for Excellence: An Animated Meeting Opener - DVD $295.00 [Add to Cart]
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Life’s Lessons: Motivation - DVD

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Life’s Lessons: Motivation encourages people to do their best, work to their fullest potential and achieve greatness within themselves. This motivational short program is a wonderful way to help inspire any organization.

Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.

  • Full program with music and narration.
  • Music only (no narration).
  • Continuous play of the core material with music that will repeat as long as you need it. Great for video “wallpaper” to enhance meetings or conferences.

Includes: 3 Minute DVD (includes Full program with music and narration, Music only (no narration) & Continuous play options.

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Opening Lines Series: Exploring Harassment, Understanding Respect & Facing Diversity - DVD

These three short programs (each one between four and five minutes) can be used as new-employee orientation tools or as meeting openers or closers for any harassment, respect or diversity training. Perfect for a quick and concise refresher course for your organization's anti-harassment policy or to just introduce the fundamental and important concepts of respect, diversity and inclusion in the workplace.

Key Learning Points

  • Learn the different types of harassment and their negative ramifications.
  • Through legal definitions, learn the negative consequences of various types of harassment.
  • Fully understand what stereotypes are and are not. Learn how stereotypes affect others and ourselves. Learn how to recognize them and stop negative behavior.
  • Explore the benefits and rewards of a diverse organization in ways you may have never considered! The world has changed, and because of the global marketplace, diversity is even more important than ever.

Includes: Three DVDs / Length: 4 to 5 minutes each

  • Opening Lines Series: Exploring Harassment, Understanding Respect & Facing Diversity - DVD $595.00 [Add to Cart]
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Life’s Lessons: Change - DVD

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Life’s Lessons: Change is a wonderful short program to help embrace and understand change in the workplace and in life. A great way to start introducing ideas about change and how it can be beneficial and inspiring.

Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.

  • Full program with music and narration.
  • Music only (no narration).
  • Continuous play of the core material with music that will repeat as long as you need it. Great for video “wallpaper” to enhance meetings or conferences.

Includes: 3 Minute DVD (includes Full program with music and narration, Music only (no narration) & Continuous play options.

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Life is Short - DVD

Without dialog, and in only 7 minutes, this video sends a powerful message about the profound importance of attending to the human side of business. Viewers follow Carl Kindred through his work day and note how his poor management style adversely affects his colleagues. After he receives a life altering phone call, Carl is able to recognize that he is not serving his people and that it is of vital importance to give people his whole attention, to show appreciation for their contribution, and to listen. Inspired by this new insight, he returns to those he previously frustrated and, by showing patience, encouragement, and respect, leaves them energized to do their job with creativity and resourcefulness.

Includes: DVD & Leader's Guide / Length: 7 minutes

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Life’s Lessons: Teamwork - DVD

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Life’s Lessons: Teamwork is a positive look at how teamwork can not only help us as individuals, but can bring us all together to do the very best we can. Highly recommended for organizations that need to work together in top form and with great attitude!

Includes: DVD (includes Full program with music and narration, Music only (no narration)& Continuous play options.

Length: 3 minutes

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Teamwork Is Ducky: An Animated Meeting Opener - DVD

Featuring a saleperson accepting a "Salesperson of the Year" award from the Rubber Duck Co. He then gets a swollen head taking all the credit for his success, and not recognizing other team members. The company mascot "pops" some sense into his head. The key point is that there is no "I" in the word team.

Includes: DVD Only / Length: 2 minutes

  • Teamwork Is Ducky: An Animated Meeting Opener - DVD $295.00 [Add to Cart]
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Life’s Lessons: Values & Ethics - DVD

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Life’s Lessons: Values & Ethics is a gentle and sobering look at how ethics and values shape our lives, within and outside our organizations. This beautiful program illustrates how one’s character is shaped by our values and ethics, and how to develop them to the best of our ability.

Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.

  • Full program with music and narration.
  • Music only (no narration).
  • Continuous play of the core material with music that will repeat as long as you need it. Great for video “wallpaper” to enhance meetings or conferences.

Includes: 3 Minute DVD (includes Full program with music and narration, Music only (no narration) & Continuous play options.

  • Life’s Lessons: Values & Ethics - DVD $295.00 [Add to Cart]
  • Life’s Lessons: Values & Ethics - DVD Preview $0.00 [Add to Cart]
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The Believe in Yourself Blues: An Animated Meeting Opener - DVD

Sales Meeting Opener

This one shows our heroic salesman being rejected by everyone. Since theme is perseverance, he refuses to take no for an answer and we see him transformed into a positive, upbeat achiever. Along the way we see Norman Schwarzkopf and a guest appearance by Elvis.

  • The Believe in Yourself Blues: An Animated Meeting Opener - DVD $295.00 [Add to Cart]
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Life’s Lessons: Customer Service - DVD

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Life’s Lessons: Customer Service presents common and not-so-common conventional wisdom about the basics of customer service. Help your organization remember the basics and embrace a positive attitude about assisting each other and others!

Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.

  • Full program with music and narration.
  • Music only (no narration).
  • Continuous play of the core material with music that will repeat as long as you need it. Great for video “wallpaper” to enhance meetings or conferences.

Includes: 3 Minute DVD (includes Full program with music and narration, Music only (no narration) & Continuous play options.

  • Life’s Lessons: Customer Service - DVD $295.00 [Add to Cart]
  • Life’s Lessons: Customer Service - DVD Preview $0.00 [Add to Cart]
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Life’s Lessons: Leadership - DVD

Meeting Opener

Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music.

Life’s Lessons: Leadership inspires us all to let out the leader inside! Motivational and educational, this program helps us all see the leaders we can be, and how we can help others to do their absolute best in any organization

Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.

Program Includes: A 3 minute DVD or VHS Video, (includes Full program with music and narration, Music only (no narration) & Continuous play options.

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OpeningLines: Facing Diversity

Meeting Opener

Opening Lines: Facing Diversity is a four minute meeting opener/closer that elegantly and intelligently explores the four core aspects of a diverse workplace�stereotypes, similarities, unity and benefits�using vibrant colors and graphics along with inspirational music.

This companion video to core program Diversity: Face to Face, is a great way to start or end any discussion about diversity and respect in the workplace.

Key Learning Points

  • Stereotypes: fully understand what stereotypes are and are not. Learn how stereotypes affect others and ourselves. Learn how to recognize them and stop negative behavior.
  • Similarities: what we have in common is often what brings us together. Learn how to search for what we share rather than focus on what we disagree on.
  • Unity: becoming a member of the team is important. Unity is an important goal for any organization. Learn how to �come together� instead of excluding ourselves and others.
  • Benefits: explore the benefits and rewards of a diverse organization in ways you may have never considered! The world has changed, and because of the global marketplace, diversity is even more important than ever.

Includes: DVD only / Length: 4 minutes

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Activating Attitude! Meeting Opener - DVD

Meeting Opener

What a great way to start any meeting! Or any day, for that matter! Activating Attitude!, a 4-minute meeting opener, sets the tone and stage for employees and managers alike to approach the workday (and any issues that may arise) with a positive attitude and a smile. Health, productivity and happiness are all affected by one’s attitude at work, and this vibrant and charming new meeting opener addresses all these issues. Using bright and energetic animations, exciting music and thought-provoking messages, Activating Attitude! is sure to get you and your audience off to a great start, no matter what the meeting is about!

Key Learning Points:

  • Great tips to gain a positive attitude, and keep it!
  • Interesting facts about the powers of positive attitudes in the workplace!
  • Inspiring and energetic music to activate positive attitude in your audience!

Includes: 3 minute DVD or VHS Video

  • Activating Attitude! Meeting Opener - DVD $295.00 [Add to Cart]
  • Activating Attitude! Meeting Opener - DVD Rental $195.00 [Add to Cart]
  • Activating Attitude! Meeting Opener - DVD Preview $0.00 [Add to Cart]
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Eye Opener with Jane Elliott - DVD

If you think "it couldn't happen here" or "it wouldn't happen now", this may prove to be a bit of an "Eye Opener"! Jane Elliott, the internationally acclaimed diversity champion, conducts her "Blue-Eyed, Brown-Eyed" exercise in Glasgow with thirty-five volunteers from across the United Kingdom.

Many of the blue-eyed participants were shocked at their own reactions to what for many of them was the new experience of being powerless. Many of the brown-eyed participants were shocked at how easy they found it to go along with what was happening, even though they knew it was wrong.

They all now have a better understanding of the systematic nature of racism, as well as the awareness of their own actions - or inactions - can reinforce and perpetuate it.

"Eye Opener" shows this exercise is as relevant and necessary in the UK today as it was in Riceville, Iowa more than thirty years ago.

This award-winning documentary is enhanced by a comprehensive Facilitator’s Guide applicable to all ages.

Running time: 33 minutes

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More Bloody Meetings - DVD

Best-Seller Featuring John Cleese

Free Online Preview

 

Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results.

Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way.

John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions.

Learning Objectives:

  • Plan meetings in advance
  • Prepare a detailed agenda
  • Pre-notify attendees
  • Control the discussion
  • Summarize and record decisions

Suggested Uses:

  • Meeting management
  • Time Management
  • Internal communication

Includes: 31 minute videocassette and Leader's Guide.

Online Training Option:

More Bloody Meetings course is also available online - Click here for details

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Jump! Meeting Opener - DVD

Leap out of a perfectly good airplane? Yes! Using skydiving as a metaphor, this video helps people see change as a series of steps and as an opportunity rather than a threat.

Consider the following words usually associated with workplace change: "Adapt." "Shift." "Reorganize." "Cancel." Do these inspire excitement or dread within your organization?

Now, consider helping your staff view change as a cycle that can be both challenging and exhilarating.

That's just what happens in this short meeting opener where participants see how:

  • Properly managing a change will help you successfully reach an end goal
  • Working through change is a skill we can all master

Key Learning Points

  • Generates excitement around new challenges
  • Overcomes resistance to change
  • Sets a positive tone for training

Includes: DVD & Discussion Guide / Length: 2 minutes

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Stress Tacklers! Meeting Opener - DVD

Time to tackle stress around your workplace? Then look no further! In this fast-paced and entertaining meeting opener, 20 helpful Stress Tacklers! are presented to assist anyone in managing day-to-day stress. Informative and fun, Stress Tacklers! is a great way to learn how to take control of the stress in the workplace.

Key Learning Points:

  • Practical and innovative solutions to handling personal and workplace stress.
  • Helpful methods to achieve harmonious workplaces and good stress-reduction practices.
  • Inspiring and energetic animations set to exciting music grab attention and entertain while educating.

Includes: 3 minute DVD or VHS Video

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How Do You Put A Giraffe Into A Refrigerator? - DVD

Meeting Opener

If meetings and training sessions are an essential part of your organization, you know the importance of getting off to a good start. If your goal is to get everyone to contribute, this quick and quirky video is the way to achieve it. It will challenge any audience to think right out of the gate - and out of the box. Using fun riddles and entertaining animation, this short video will supercharge every ones brain before the real business of the session begins.

Key Learning Points

  • Consider simple answers before looking for complicated ones.
  • Think about the consequences of your actions.
  • Use all available information.
  • Focus on the big picture, not just a small part of it.

Includes: DVD, Giraffe Bean Bag and Two Participant Pads. Length: 10 minutes

  • How Do You Put A Giraffe Into A Refrigerator? - DVD $295.00 [Add to Cart]
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Meetings, Bloody Meetings - DVD

Featuring John Cleese

Free Online Preview

 

Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results.

Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way.

John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions.

Learning Objectives:

  • Plan meetings in advance
  • Prepare a detailed agenda
  • Pre-notify attendees
  • Control the discussion
  • Summarize and record decisions

Suggested Uses:

  • Meeting management
  • Time Management
  • Internal communication

Includes: 31 minute videocassette and Leader's Guide.

Online Training Option:

Meetings, Bloody Meetings course is also available online - Click here for details

 

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Get On The Right Bus with "Coach K" Krzyzewski - DVD

Featuring Mike Krzewski

Produced - 2008

Mike "Coach K" Krzyzeswki belives in the power of words - words that can change lives and make individuals, teams and organizations successful.

Mike Krzyzewski grew up in Chicago, where his mother cleaned floors at the Chicago Athletic Club nearly every night from 11pm until 6am, and his father was an elevator operator at Willoubhby Towers, a Chicago skyscraper. When Mike was starting high school, his mom said, "Life is going to change for you tomorrow. Make sure you gent on the right bus." Mike soon realized that his mother was talking about much more than finding the way to his new school...

Due in large part to his mother's simple but powerful words of advice, Mike Krzyzewski became the legendary Coach K, the highly successful basketball coach at Duke University and Coach of the U.S. Olympic Basketball Team.

In "Get On The Right Bus," Coach K shares his philosophy of the power of words, explores the powerful words that have motivated and inspired so many individuals and teams, and encourages you to find the specific words that will change your life and give your team the winning edge.

Program includes: A 16 minute DVD and "Get On The Right Bus" playbook.

  • Get On The Right Bus with "Coach K" Krzyzewski - DVD $695.00 [Add to Cart]
  • Get On The Right Bus with "Coach K" Krzyzewski - Preview $0.00 [Add to Cart]
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Either Way You're Right (Updated Version ) - DVD

This inspiring video is a message of hope for people who let their perceived limitations get in the way of success. Even the most pessimistic viewers will learn how to set their sights higher--both personally and professionally. They'll come face to face with some of the greatest personal triumphs of our time--stories of people who overcame incredible obstacles to push the envelope of success. This updated version of Either Way You're Right is perfect for department meetings...career development programs...technical training...brainstorming sessions...management seminars...and much more. It's the ideal way to foster a lasting "can do" attitude. It's guaranteed to help viewers rethink what's holding them back from excellence!

Key Learning Points

  • How to maintain your stamina for reaching your goals
  • How to believe in your dreams, regardless of age or disability
  • How to practice perseverance in the face of criticism
  • How to quit dreaming and take action

Includes: DVD & Discussion Guide / Length: 8 minutes

  • Either Way You're Right (Updated Version ) - DVD $495.00 [Add to Cart]
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Unlocking Conflict! Meeting Opener - DVD

Need the keys to conflict around your office? Well, here they are! Unlocking Conflict! offers fast-paced, entertaining tools to handle conflict, from positive reinforcement of tried-and-true methods to new ideas for helping solve conflict issues in the workplace. Anyway you look at it, Unlocking Conflict! is your master key to workplace harmony!

Key Learning Points

  • Easily implementable solutions to workplace conflict.
  • Innovative methods to help reduce conflict in many different situations.
  • Fun music and progressive animations to engage the audience.

Includes: 3 minute DVD or VHS Video

  • Unlocking Conflict! Meeting Opener - DVD $295.00 [Add to Cart]
  • Unlocking Conflict! Meeting Opener - DVD Rental $195.00 [Add to Cart]
  • Unlocking Conflict! Meeting Opener - DVD Preview $0.00 [Add to Cart]
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And When You Fall - DVD

Meeting Opener

Dan Jansen's story isn't just about an athlete. In 1988, Dan Jansen's sister died on the day he was to skate for Olympic Gold in Calgary. He fell, twice, but got up with dignity and finished the race. In 1994, in Lillehammer, he fell in front of 90 million people and had one chance left. And then he won not only the Gold, but he set World and Olympic records. It's a story of life. Who hasn't slipped and fallen? Who hasn't worked hard and still lost? The more important question is — Who will bow to defeat, and who will never ever give up? Every organization and individual can find a way to apply Dan Jansen's story to their work and personal lives. In this video, you'll experience his anguish, then celebrate his explosive victory that moved the entire world to a standing ovation. After this compelling, thought-provoking meeting opener, you'll never again hear: "It can't be done."

Key Learning Points

  • Gain insight into the struggles we face in attempting to achieve our goals
  • The power and strength we have to keep pursuing our dreams
  • The value of reflecting on past setbacks and failures

Includes: DVD & Discussion Guide / Length: 4 minutes

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Taking Charge Of Change - DVD

3rd Edition

This updated version features vignettes in a variety of industries - manufacturing, white-collar business, healthcare, government and education, and contains many more "how-to" applications than the original.

Develop useful strategies for moving through the three stages of workplace change (Endings, the Neutral Zone and Beginnings) including:

  • Differentiate between "change" and "transition".
  • Discover the three stages of change transition.
  • Identify which of the three stages of change is more difficult for you and why.
  • Learn how causes or conditions around a change can influence one's needs through the transition that follows it.
  • Understand how and why each person in a workgroup may experience transition stages differently.
  • Recognize the role of communication (within teams, between teams, and between management levels) in the transition process.

The workplace vignettes provide a realistic look at the types of changes we experience at work, and the steps we can take to help manage our response to those changes.

Program Contents: A 18 minute VHS or DVD of the main program with the meeting opener, Jump!, and 5 Booster Shot video clips, Leader's Guide, PowerPoint presentation on CD-ROM, 10 Participant Workbooks, 10 Reminder Cards.

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Moment of Truth - DVD

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Life doesn't come with a pause button. Ethical dilemmas demand instant clarity. The Moment of Truth program addresses this problem head-on by giving employees a practical guide for making better decisions.

By focusing in on six different ethical dilemmas, the video demonstrates that no matter where the pressure is coming from - a superior, a coworker, a friend, or even a family member - anyone can make good decisions by using these four questions to find clarity in their moment of truth:

  • Is it the Truth?
  • Is it Fair to All?
  • Is it Free From Harm?
  • Am I Proud to do it?

Program includes:

  • Moment of Truth 22 minute DVD
  • 10 Pocket Reminder Cards Meeting Opener (included on DVD or available separately)
  • Leader's Guide (on disk)
  • 10 Participant Guides
  • Customizable PowerPoint Presentation

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Remember Me? - DVD

Available in English and Spanish

If you could purchase just one customer service training program, this would be it. It's a 10-minute gem that's easily adaptable to current training programs. It's also an ideal training tool around which an entire training program can be developed. Either way you'll have unforgettable customer service training at your disposal.

The 3rd Edition has also been expanded to include Meeting Opener and Meeting Closer segments that emphasize the message of Customer Service at it's best.

 

  • Customers can forgive mistakes but not bad attitudes
  • Poorly treated customers spread the word
  • Customers will take their business elsewhere without a second thought
  • Exceeding customer expectations is the key to building customer loyalty and a healthy bottom line

Program Contents: A 16 minute VHS or DVD with Opener and Closer segments, Leader's Guide, Follow-up Activity Pack, 10 Reminder Cards.

Online Training Option:
This program is also available for online training, click here for details

 

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As Simple As Respect - DVD

Best-Seller

 

This easy-to-follow program features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Both employees and managers will be able to use the seven commonsense "Guidelines" to discuss issues of respect in a diverse workplace as it relates to their own experience and behavior. The "Guidelines" are further broken down into "Simple Steps," which makes this an especially effective and user-friendly program. The vignettes include healthcare, manufacturing, retail, and office settings.

Key Learning Points:

 

  • Turn uncomfortable situations into learning opportunities
  • Religious or cultural beliefs don't justify disrespectful behavior toward coworkers
  • Just because expressions or words are commonly used, doesn’t mean they are acceptable
  • Be careful not to display or send potentially offensive materials on your computer
  • Judging people's abilities by their appearance can lead to discrimination
  • Cultural or ethnic stereotypes are offensive Speak up against disrespect

Program Includes: A 25 Minute DVD, Meeting Opener video on DVD, Vignettes only version, Leader’s Guide, Reproducible Participants Materials, PowerPoint Presentation on CD-ROM, Self-Study Overview CD-ROM and 50 “Simple Steps” Reminder Cards