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 Motivational & Inspiration This versatile team development tool consists of a series of games for developing team effectiveness. The playing cards represent behavioral characteristics of effective teams and are designed to stimulate thinking and discussion. The cards are divided into four sections of thirteen cards each. Each section covers an essential area of team development and is indicated on each card by an icon in the upper right-hand corner. The four areas of team development are: unity, communication, support, and performance. Card Games for Developing Teams includes discussion games, card sorting and assessment games, acting and artistic games, as well as games involving the implementation of behaviors for team effectiveness. A learning objective is given for each game and activity along with a short summary and the approximate time needed. The simplest and most effective way to use the cards is for group discussion games and activities.
 Enpowerment is the ability to let other assume the responsibilities, risks and rewards associated with making their own decisions. Are your employees empowered? Can they make decisions without having to ask their supervisor? Do you feel comfortable with them representing your company? To help your company grow and thrive in today's competitive marketplace your employees need to play a major role in its success. They must make decisions that will enhance the productivity of your organization, and they must take ownership of both successes and problems. Discover how to make this happen with the new video training program Empowering Employees. You'll learn:
The Empowering Employees video training program comes complete with a DVD, audio CD and copy of the book Empowering Employees by L. Kristi Long. Available in NTSC and PAL. Length: 30 minutes.
Dare to Dream - Video
An early 19th century pharmacist buys a tonic formula from a farmer and discovers what can happen when you follow your dreams. Utilizing a unique story-telling format, viewers are challenged to put muscle behind their dreams, motivate themselves to embrace change, and break away from the model to expand their thinking. Includes 7 minute VHS
 Release - 2000 Everyone is aware that employee retention is a growing and expensive problem for companies today. But do managers and supervisors understand the key role they play in keeping their talented employees on board? Many believe that the “glue” that makes employees “stick” is made up of money, perks, and benefits-issues over which they have no control. The truth is that there are many simple and inexpensive ways to create a loyal and enthusiastic workforce. This program offers the “how” by covering:
The information improves retention by focusing on the leadership, teamwork and communication skills required of successful managers in today’s workplace. Both seasoned managers and new supervisors will discover the “a-ha’s” a long list of easily implemented tactics to improve moral and retain their most valuable assets-their employees. Added features and benefits of DVD training include:
Length: 22 minutes
 Increase management effectiveness through improved motivation skills. This proven instrument is based on the classic motivation theories of Maslow and Herzberg which identify motivating factors in terms of an individual's security, social, self-esteem, and self-actualization needs. Managers will learn to understand their own motivations as well as take into account employees' motivations as they relate to performance and change issues. MbM teaches managers how to capitalize on employees' natural motivators rather than focusing on external motivatorsthat are less relevant to them. This instrument is a stimulating new addition to existing supervisory and management development workshops on change, teams, and leadership. The 20-item questionnaire can be completed and self-scored in 15 minutes, and includes brief and insightful interpretive material. A companion Trainer's Guide includes training designs, a lecturette, norms, and references.
 Communication Skills…What Everyone Needs to Know How to Build a High-Performance Workforce…The Keys to Effective Supervision The Basics of How to Plan, Write and Give A Winning Presentation
Produced - 2007 Whether it’s your first day as a supervisor or you’re a seasoned veteran, The Keys to Effective Supervision - How to Build a High-Performance Workforce will make you even better at your job. You’ll learn to develop the critical skills you need to be a truly effective leader—communicate with clarity, make effective and timely decisions, recruit, train, motivate and retain a successful workforce! Even the busiest managers can apply the training techniques found in this new program. Includes DVD and Developing a High-Performance Workforce book. 30 minutes.
 The Hidden Communication Skill That Will Make Your Next Team Meeting More Productive With John O'Hurley We understand that speaking clearly, using proper listening skills, and knowing the importance of non-verbal cues all play vital roles in clear communication between people in organizations. Surprisingly, the impact of questions, and how to ask them properly, remain an unacknowledged part of the training curriculum. This sprightly and to-the-point video addresses that shortfall. Driving home the lessons is John O'Hurley, best known as J. Peterman on the Seinfeld series. His unique persona helps deliver these important learning points.
This intriguing, involving, and entertaining video will improve:
How To Ask Positive Questions is designed to be used during team training sessions devoted to productivity and communication skills, or before a meeting starts. By increasing the questioning ability of employees, the video's benefits extend beyond team impact. Employees who can properly ask questions will deal better with all colleagues throughout the entire organization. Additionally, communication with both external and internal customers will improve. Entertaining, motivational, and informative, How To Ask Positive Questions is a skill-building, consciousness-raising video that will energize your teams to perform at higher levels. Program Includes: DVD or VHS (Running time: 12 minutes) 32-page Leader’s Guide with Two Lesson Plans
 Doing Our Part This 4-minute program is an introduction to understanding our own and responding to others’ verbal and non-verbal signals, using Compassion, Unity, Empathy, and Sharing. A short but comprehensive and powerful tool, DOING OUR PART teaches us about communication, teamwork, problem-solving, and productivity. This unique and visually arresting program emphasizes the personal responsibility we all share for creating a unified and respectful workplace. A Look Inside Ourselves A 4-minute program that reinforces the concepts of Compassion, Unity, Empathy, and Sharing, but is unique in that it asks us to examine our own roles in creating a unified, productive, and happy workplace. This program is a great jumping off point for both personal introspection and serious discussion. Beautiful and uplifting, A LOOK INSIDE OURSELVES opens the door to productive discussions about our individual contributions and responsibilities—in the workplace and in life. Key Learing Points:
Program Includes: Two DVDs, Training Strategy Guide and PowerPoint presentation on CD-ROM. Length - 8 minutes
 Meeting Opener! Opening Lines: Understanding Respect is a four minute meeting opener/closer that introduces fundamental and important concepts for promoting respect, diversity and inclusion in the workplace. Colorful, elegant and driven by up-tempo and inspiring music, Understanding Respect is the perfect way to open or close a meeting about the importance of respect. Companion DVD to core program: As Simple As Respect Includes: A 4 minute DVD or VHS video.
 Discover how companies nationwide are finding and keeping the best employees with this essential monthly newsletter. You'll follow the trends what's working and what's not in companies administering compensation and benefits programs across the country. An essential benchmarking tool.
 Studies show that recognizing employees for their good work is one of the most effective ways to motivate them. So why don't more managers say thank you or give praise? This assessment measures beliefs and expectations, past and current experiences, and organizational variables that influence your managers� use of recognition. It will help your organization clarify why your managers use or don�t use recognition and help your managers better understand their strengths and weaknesses in this often-overlooked area. Create a baseline for creating and sustaining a culture of recognition The 54-statement, self-scoring assessment provides feedback in six dimensions that have a significant influence on why managers use or don't use recognition:
Includes examples and exercises for applying the information in the real world to motivate employees, increase their performance, provide practical feedback, make it easier for them to get the work done and build a more positive and productive work environment. Use Organizational Recognition Assessment for Managers in a group or individually. Either way, you�ll foster the skills that will inspire even the most difficult employees to do their best. Bob Nelson is a motivational specialist and author of 1001 Ways to Reward Employees and 1001 Ways to Energize Employees.
 Free Online Preview Middle managers, inexperienced team leaders and anyone who has demands placed on their time will benefit from 30 ways to make more time. It provides people with three steps to putting time management into action at work. Firstly, it will provide them with ideas for planning and controlling time, making best use of the time that's available, using time that might otherwise be wasted, and minimising interruptions and disruption. Then they should identify which of these are most relevant. Finally, they should use some of the 30 helpful hints and tips covered in the video to help make themselves more efficient and effective. The benefits
Program includes: DVD(20 mins), Summary (4 mins), Trainer's guide, PowerPoint slides / OHPs on disk, Quick guide and the book: 'Effective Time Management' John Adair
Released - 2001 We can't necessarily eliminate the stress in our lives, but we can learn how to better manage it! In moderation, stress can actually be a source of motivation. Yet, excessive stress can affect how we approach our jobs, how we accomplish our jobs and how we interact with coworkers. The updated video training program Stress: You're in Control II teaches viewers to take responsibility for and recognize the five warning signs of too much stress: inefficiency, job dissatisfaction, fatigue, sleep disturbances and escape activity. Viewers will also learn techniques to control stress and make it positive by improving self-talks, reexamining expectations, going with the flow, exercising and eating right. Training Points:
Length: 20 minutes. Program includes: DVD or VHS video, Length: 20 Minutes Trainer's Leaders' Guide and How-To Books Managing Stress and How to Get Everything Done
 This is part of the The Covey Leadership Library What can organizations learn from a small island 1,200 miles off the coast of Africa? View this inspirational program and find out. Mauritius is a nation with five distinct societies, four major religions and nine spoken languages, yet it is a model of cohesiveness. In documentary style, viewers are shown how the people of Mauritius learned to replace "mine" with "ours" and change their mindset from "now" to "the future" by recognizing the inherent power of diversity. Included in the presentation is an introduction and summarizing insights from Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Institute and best-selling author of The 7 Habits of Highly Effective People. Trainers will be able to apply this film in training on: leveraging diversity, optimizing teams, and improving interpersonal and problem-solving skills. Program Contents A 20 minute VHS or DVD, 5 Leader's Guide/Workbook combos
 Recognizing the good advice our fathers gave us is one of the greatest learning experiences leaders can have. Leadership Lessons from Dad was written to help leaders today use some of Dad’s wisdom and apply it in the workplace. These valuable lessons will serve as the foundation of your development as a leader. They also will help you guide employees and your organization to be better prepared for the challenges ahead. The book contains 21 ageless lessons that typically take many years to learn and apply to virtually any situation you will face, for example:
Each lesson is covered in a separate section and includes an inspirational summary statement and leadership tips, such as:
 It’s amazing how often Mom’s advice fits right into the business world. Leadership Lessons from Mom was written to encapsulate just some of the many leadership lessons learned from our mothers so you can use them to be successful in business and life. These 21 valuable lessons will help you know just what to say and how you should handle virtually any situation. They are timeless, universal and can be easily applied to your everyday work life. For example:
Each lesson is covered in a separate section and includes an inspirational summary statement and leadership tips, such as:
 Released - 2006 Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision. The 90 clips in the Toolkit are organized into the following supervisory skill categories:
Program Contents: Video clips on 1 DVD and 3 CD-ROMs, each with introductory narration and without, Printed Leader's Guide and Leader's Guide on CD-ROM.
 Meeting Openers! Simple, inspiring and thought-provoking wisdom from across the ages is presented through gentle and visually arresting animation and moving music. Life's Lessons works with YOU to fit your individual training needs. For the first time, you determine how to present these unique programs.
The complete Life Lessons Series includes the following programs:
Includes: Six DVDs (3 to 4 minutes each), Full program with music and narration, Music only (no narration) & Continuous play options.
 Meeting Opener Dan Jansen's story isn't just about an athlete. In 1988, Dan Jansen's sister died on the day he was to skate for Olympic Gold in Calgary. He fell, twice, but got up with dignity and finished the race. In 1994, in Lillehammer, he fell in front of 90 million people and had one chance left. And then he won not only the Gold, but he set World and Olympic records. It's a story of life. Who hasn't slipped and fallen? Who hasn't worked hard and still lost? The more important question is — Who will bow to defeat, and who will never ever give up? Every organization and individual can find a way to apply Dan Jansen's story to their work and personal lives. In this video, you'll experience his anguish, then celebrate his explosive victory that moved the entire world to a standing ovation. After this compelling, thought-provoking meeting opener, you'll never again hear: "It can't be done." Key Learning Points
Includes: DVD & Discussion Guide / Length: 4 minutes
 This inspiring video is a message of hope for people who let their perceived limitations get in the way of success. Even the most pessimistic viewers will learn how to set their sights higher--both personally and professionally. They'll come face to face with some of the greatest personal triumphs of our time--stories of people who overcame incredible obstacles to push the envelope of success. This updated version of Either Way You're Right is perfect for department meetings...career development programs...technical training...brainstorming sessions...management seminars...and much more. It's the ideal way to foster a lasting "can do" attitude. It's guaranteed to help viewers rethink what's holding them back from excellence! Key Learning Points
Includes: DVD & Discussion Guide / Length: 8 minutes
 Sales Meeting Opener This one shows our heroic salesman being rejected by everyone. Since theme is perseverance, he refuses to take no for an answer and we see him transformed into a positive, upbeat achiever. Along the way we see Norman Schwarzkopf and a guest appearance by Elvis.
 This program is also available for online training. See details below. What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity? These questions are becoming increasingly important as the largest generation in history begins entering the workforce. In the next few years, Gen Y will constitute 38% of all employees. They are smart, adaptable, energetic, skilled and eager to make their mark. At the same time, these young people do things differently and enter the world of employment with great expectations and a culture that may be unfamiliar to many of us. Program Contents
Support Materials - A comprehensive facilitation package accompanies the program and includes a facilitator’s guide, PowerPoint slides, reproducible handouts and program transcripts.
Online Streamed Video Training Option Includes:
Online Training Pricing:
 Release - 2009 Whether we pursue it, or it is forced upon us, CHANGE can make or break any business. The deciding factor is the attitude of the employees charged with adapting to the challenge of finding new solutions. Change and Innovation through Brainstorming is a fun and highly entertaining video designed to kickoff any team meeting with a sense of energy and optimistic enthusiasm. Hosted by comedian and national speaker John Sweeney, and based on his best-selling book, Innovation at the Speed of Laughter, John explores and explodes the most common myths and misconceptions that hamper effective brainstorming and challenges the team to accept the potential of every idea in their search for solutions. DVDs Includes: Meeting DVD - 15:00 minutes The 8 Secrets of a Brainstorming Session Look at Change as Fuel
Leader's DVD - 12:00 minutes Whether it is doing more with less or finding the next great new product or service this program prepares and inspires team leaders for the critical challenge of facilitating a dynamic and productive search for innovation. John Sweeney demonstrates practical techniques to engage each team member and create a safe environment by increasing the fun and decreasing the status in the room. As an added bonus, the DVD includes 4 extended scenes of John’s team warm-up exercises. Four Warm-Up Excercises - 9:00 minutes Four exercises that the Brave New Workshop uses to help team members get out of their heads. This is business improvisation at it's finest. See John Sweeney in action! Purchase Package Includes
 Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Free quarterly updates.
 Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships. Developing Employees is part of the Professional Skills Courseware Collection of 8 highly effective, interactive, experiential training programs that comes complete, but can also be edited in Microsoft Word to match you specific situation. Developing Employees Courseware Includes:
Each workshop is provided with a job-aid to assist trainers in customizing the content should they decide to do so. Organization Outcomes with Developing Employees Courseware:
 This course is also available for online training, see details below. In Discussing Performance you'll meet Rob and Claire. Rob is Claire's supervisor, and needs to have a performance feedback discussion with Claire. The scene begins with Rob and Claire having a disastrous meeting with tempers flaring. Next we travel on an emotional journey with Rob and Claire as they learn the secrets of making performance feedback discussion something to look forward to rather than being their worst nightmare. Our performance discussion expert, Sam, shows us the correct way to ensure a most successful meeting, with productive outcomes and both happy bosses and employees. Whether you're a raw beginner at conducting performance feedback discussions or you've been doing them for years, this video will help your meetings become more productive, focused and worthwhile. Participants will learn:
Program Includes: A 20 minute VHS or DVD, Leader's Guide and PowerPoint Presentation on CD-ROM with Presenter's Notes. English and Spanish Version Available!
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
Leadership is a powerful substance that can be easily abused. The key to using it wisely lies within each of us. This is the message of the entertaining video training program “Leader Madness”. The video demonstrates six warning signs of ineffective leadership, showing how seemingly insignificant actions can develop into destructive leadership practices. Each scenario clearly identifies a critical moment of choice when the leader either motivates or alienates a work group. The wrong choices are played out with engaging humor, encouraging each of us to take a fresh look at our own leadership practices. Length: 21 minutes Formats: DVD or VHS Languages: English or Spanish (DVD contains both languages) Includes: 28 page comprehensive training leader's guide with reproducible worksheets. DVD contains PDF version of leader's guide and supporting PowerPoint graphics. (Guide and PowerPoint files also available as a download.) This program is closed captioned
A must for anyone in business who uses the telephone to collect receivables—in other words almost anyone offering a product or service in today’s world—this program covers such essential topics as: how to motivate debtors to pay their bills; how to get past the stall and overcome objections; how to prepare for a collection call; how the caller’s attitude affects results. The program offers clear demonstrations of the best and most effective ways to use the telephone to collect on on past-due accounts. (21 minutes) Produced - 1995
 Best-Seller Tips, Tactics, and How-To's for Delivering Effective training This complete collection of training tips, tactics and how-tos will show you the eight steps to proper presentation preparation, how to customize training to your audience, and how to keep learners motivated both during and after the training session. This second edition includes a comprehensive resource guide, activity sheets, transparencies, outlines, detachable index cards, and more. An invaluable resource for delivering cost-effective, high-impact training. Selected Contents
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