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New Supervisor Training

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The Power of Positive Discipline - DVD

Free Online Preview

Produced - 2009

The best way to discipline employees is to do it progressively, giving them a chance to turn their performance around and meet your expectations. Start with coaching and then move on to more severe measures, like verbal and written warnings, if necessary. This new video follows the stories of two employees, one whose priority seems to be fantasy baseball instead of his production report, and one who has a habit of showing up late. Learn the six steps that can show your problem employees the effect their behavior has on other members of the organization, and how it’s their responsibility to make a change or face the consequences.

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Click 'n Train: Hiring Legally PowerPoint

Hiring decisions are among the most important decisions made in an organization. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in high turnover, duplication of training, missed opportunities, and lost customers.

BLR's new Click 'n Train PowerPoint® presentation will help train supervisors and managers on the right procedures to follow to find the right person for the job the first time around. At completion of the training, the trainees will be able to:

  • Identify requirements of fair employment laws
  • Follow the organization’s Equal Employment Opportunity (EEO) policy.
  • Evaluate job applicants based on job-related criteria.
  • Conduct all phases of the hiring process to avoid discrimination.

Hiring Legally includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies.
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension.
  • Trainer's outlines
    Useful background and tips save you hours of preparation time.
    • Click 'n Train: Hiring Legally PowerPoint $99.99
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The New Supervisor in an Instant DVD

This DVD training program will become your road map for developing the skills necessary to become a first-rate supervisor. You'll learn:

  • How to develop the necessary leadership skills
  • How to make timely, effective decisions
  • The need for managing change and how to manage your time
  • How to communicate effectively
  • How to praise, correct and deal with conflict
  • Team building
  • Use "The New Supervisor: Skills for Success" and become the consummate supervisor!

This enhanced DVD edition of The New Supervisor: Skills for Success is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book The New Supervisor: Skills for Success by Bruce B. Tepper, which is part of the Business Skills Express Series published by The McGraw Hill Companies.

Length: 48 minutes.

Click 'n Train: New Employee Orientation PowerPoint

"How To" For Supervisors

The impressions a new employee forms in the first few days on the job can have a big impact on that person’s job performance and satisfaction. This new Click 'n Train PowerPoint® presentation will help to ensure employees are properly informed and trained to do their jobs safely, correctly, and productively. It will teach supervisors and managers to recognize the benefits of new employee orientation as well as learn to plan successful orientations.

New Employee Orientation includes:

  • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises -Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines -Useful background and tips save you hours of preparation time

  • Click 'n Train: New Employee Orientation PowerPoint $99.99 [Add to Cart]
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After All, You're the Supervisor - DVD

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This course is also available for online training, see details below.

A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.

After All, You're the Supervisor! holds the key to effective supervision, teaching the nine components of supervisory success:

  • Acknowledge Your New Role
  • Plan and Prioritize
  • Be Accessible
  • Encourage Teamwork
  • Communicate Upward and Downward
  • Delegate
  • Discipline Effectively
  • Provide Feedback
  • Model the Way

Program Includes: A 20 minute VHS or DVD, Leader's Guide, Pre-training Assessment Tool, 10 Participant Workbooks, 10 Participant CD-ROMs with Follow-up Activity, PowerPoint Presentation on CD-ROM and 10 Pocket Reminder Cards.

Online Training Option

  • Pricing - $9.95 per user
  • Minimum order - $500
  • Users receive a post-test and certificate of completion. You set the test’s passing grade.
  • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

Please contact us by email if you have more than 1000 users for special pricing options.

Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

  • After All, You're the Supervisor - DVD $995.00 [Add to Cart]
  • After All, You're the Supervisor - DVD Rental $275.00 [Add to Cart]
  • After All, You're the Supervisor - Online Course $9.95 [Add to Cart]
  • After All, You're the Supervisor - Preview $0.00 [Add to Cart]
  • After All, You're the Supervisor - Workbook $15.95 [Add to Cart]
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Click 'n Train: Time Management Skills for Employees PowerPoint

Today’s workforce is faced with multiple priorities and tight deadlines. The most successful and productive workers are those who have mastered the art of time management.

Create a more productive and stress-free work environment with BLR's new Click 'n Train PowerPoint® presentation. The presentation will help supervisors and managers train employees to manage time properly by giving them the basic tools they need.

Time Management Skills for Employees includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines
    Useful background and tips save you hours of preparation time

    • Click 'n Train: Time Management Skills for Employees PowerPoint $99.99 [Add to Cart]
More Than a Gut Feeling III - DVD

Best-Seller!

Free Online Preview

This course is also available for online training, see details below.

More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.

Viewers of More Than a Gut Feeling III will learn helpful job-related interviewing techniques practiced by so many hiring staffs all over the world. You can refrain from judging an applicant on gut feeling by: asking rapport-building questions; discussing the job; taking notes and explaining why; asking specific, open-ended questions to get specific answers; allowing for silence if necessary; maintaining control; getting contrary evidence and evaluating. This video applies these techniques to the most common interviewing situations and helps you to refrain from judging the candidate on intuition.

KEY LEARNING POINTS

  • How to plan a logical, structured interview that includes pre-planned interview questions
  • How to recognize the importance of developing an interview plan based on thorough knowledge of the job
  • How to understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill
  • How to use interviewing techniques that allow for interviewer control
  • How to explain why it is important to make selection decisions based on facts and information, not on a gut feeling
  • How to explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process
  • How to recognize why some questions cannot be legally asked in the interview process

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 17 minutes

Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $945.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

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    Diversity in the Workplace: PowerPoint Training Meeting Kit

    More than ever, successful organizations need employees with different backgrounds, beliefs, needs, lifestyles and physical abilities. Failure to work together can destroy productivity and expose your organization to expensive lawsuits, discrimination claims and affirmative action problems.

    Use this program to help all employees develop skills to work better with all types of co-workers and customers.

    Developed in conjunction with BLR's illustrated Diversity training booklet, this coordinated kit includes 20 copies of the booklet, 30 PPT slides, trainer/speaker notes, quiz and completion certificate. (Additional booklets available at discount price)

    • Diversity in the Workplace: PowerPoint Training Meeting Kit $299.99 [Add to Cart]
    Giving Feedback: Basic Skills
    $495.00 [Add to Cart]
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    Legal Peril: 8 Management Pitfalls to Avoid - DVD

    Free Online Preview

    This course is also available for online training, see details below.

    Statistics show one in FIVE managers or supervisors will find themselves in litigation or part of an employment related claim or charge. This hard-hitting film featuring Harry Hamlin of LA Law fame explores the Eight Management Pitfalls which could end up costing you and your associates valuable time and your company millions of dollars. You will learn through example and discussion what they are, how to avoid this costly exposure and how to stay out of court.

    • Interviewing/hiring discrimination
    • Unfair and inconsistent treatment
    • Failure to eliminate harassment
    • Poor documentation

    Program Includes: A 23 minute DVD or video; ten desk references and comprehensive electronic leaders guide on disc.

    Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $745.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

    • Legal Peril: 8 Management Pitfalls to Avoid - DVD $845.00 [Add to Cart]
    • Legal Peril: 8 Management Pitfalls to Avoid - DVD Rental $295.00 [Add to Cart]
    • Legal Peril: 8 Management Pitfalls to Avoid - Online Course $5.00 [Add to Cart]
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    Love 'em Or Lose 'em: Employee Retention - DVD

    Release - 2000

    Free Online Preview

    Everyone is aware that employee retention is a growing and expensive problem for companies today. But do managers and supervisors understand the key role they play in keeping their talented employees on board? Many believe that the “glue” that makes employees “stick” is made up of money, perks, and benefits-issues over which they have no control. The truth is that there are many simple and inexpensive ways to create a loyal and enthusiastic workforce.

    This program offers the “how” by covering:

    • The impact of retention problems
    • What makes employees stay
    • The (retention) buck stops with the manager
    • The A to Z of retaining employees

    The information improves retention by focusing on the leadership, teamwork and communication skills required of successful managers in today’s workplace. Both seasoned managers and new supervisors will discover the “a-ha’s” a long list of easily implemented tactics to improve moral and retain their most valuable assets-their employees.

    Added features and benefits of DVD training include:

    • English and Spanish versions – many also include Portuguese
    • A customizable PowerPoint™ presentation
    • Informative training points and bonus material for refresher or training talks
    • Video-enriched training organized by learning objectives that facilitates discussion
    • A printable Leader's Guide
    • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

    Length: 22 minutes

    • Love 'em Or Lose 'em: Employee Retention - DVD $845.00 [Add to Cart]
    • Love 'em Or Lose 'em: Employee Retention - DVD Rental $295.00 [Add to Cart]
    • Love 'Em or Lose 'Em: Employee Retention - VHS Preview $0.00 [Add to Cart]
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    The Supervisor Toolkit - DVD

    Released - 2006

    Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision.

    The 90 clips in the Toolkit are organized into the following supervisory skill categories:

    • Hiring and Building Your Team
    • Planning, Prioritizing, and Delegating Tasks
    • Coaching and Training
    • Motivating, Encouraging and Giving Positive Feedback
    • Building Trust and Showing Respect
    • Handling Conflict
    • Performance Appraisals
    • Discipline and Giving Constructive Feedback

    Program Contents: Video clips on 1 DVD and 3 CD-ROMs, each with introductory narration and without, Printed Leader's Guide and Leader's Guide on CD-ROM.

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    In An Instant Business Training Library - (6 DVD Set)

    The In An Instant® Business Training Library contains six individual courses that have been updated to include new post-tests and closed captioning. Plus, each course in the library comes with a videocassette, DVD, audio CD, book and copies of the post-tests that may be reproduced. The In An Instant Business Training Library contains the following courses:

    • Effective Teamwork (39 minutes)
    • Succeed by Listening (35 minutes)
    • How to Develop Effective Communication Skills (34 minutes)
    • The Power of Customer Service (45 minutes)
    • The New Supervisor: Skills for Success (48 minutes)
    • Negotiating for Business Results (39 minutes)

    Each course with video, DVD, audio, book and post-tests (plus closed captioning) is $149.95; however, if you purchase the entire library the cost is $749.75. Save $149.95.

    These courses are terrific to start a new training library, or to augment an existing one.

    • In An Instant Business Training Library - (6 DVD Set) $749.99 [Add to Cart]
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    A Leader’s Guide to Delegating - DVD

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    Produced - 2007

    This course is also available for online training, see details below.

    What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers.

    Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position.

    This training program provides a plan for successful delegation, presented in five steps:

    • Analyze the Task: Get specific about what needs to be done to achieve the goal. This includes setting a deadline and sizing up resources.
    • Choose the Right Delegatee: The right candidate should be highly motivated and possess the needed skills for the assignment.
    • Assign the Task: Give clear instructions on desired outcomes – down to the details like resources available, deadlines, follow up steps and the amount of authority being given.
    • Execute the Task: During the task, ensure that other team members are ready to support him/her by communicating the assignment and the authority given.
    • Conduct Regular Feedback Sessions: Monitor issues so they don’t become problems, and give the person opportunities to ask questions about the assignment.

    Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity.

    Program Includes: VHS or DVD, Facilitator’s Guide, CD-ROM with PowerPoint Presentation and a pdf of the Delegatee Checklist, 10 Participant Workbooks, 10 Reminder Cards

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

    • A Leader’s Guide to Delegating - DVD $995.00 [Add to Cart]
    • A Leader’s Guide to Delegating - DVD Rental $275.00 [Add to Cart]
    • A Leader’s Guide to Delegating - DVD Preview $0.00 [Add to Cart]
    • A Leader’s Guide to Delegating - Online Course $9.95 [Add to Cart]
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    How to Handle Difficult People: Vol. 1, 2, & 3 - DVD

    Free Online Preview

    In The Differences in People you'll learn how to overcome stressful personality conflicts; how to recognize the control we have over ourselves; how to develop better business relationships and how to understand and adjust our "belief filters."

    Volume II: Dealing with Difficult People

    In Dealing with Difficult People you'll learn the various types of difficult behavior; discover the formula for changing attitudes and the ways to bring out the best in people.

    Volume III: Strategies for Increased Self-Esteem

    In Strategies for Increased Self-Esteem you'll learn how to maintain your composure when times get tough and you are under pressure. Also, you'll discover the keys to communicating effectively and you'll learn the importance of positive self esteem.

    3 Volume Set includes 3 DVDs or videos and 3 workbooks.

    • How to Handle Difficult People: Vol. 1, 2, & 3 - DVD $399.99 [Add to Cart]