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The Power of Positive Discipline - DVD

Best-Seller!

Free Online Preview

Produced - 2009

The best way to discipline employees is to do it progressively, giving them a chance to turn their performance around and meet your expectations. Start with coaching and then move on to more severe measures, like verbal and written warnings, if necessary. This new video follows the stories of two employees, one whose priority seems to be fantasy baseball instead of his production report, and one who has a habit of showing up late. Learn the six steps that can show your problem employees the effect their behavior has on other members of the organization, and how it’s their responsibility to make a change or face the consequences.

 

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Click 'n Train: Hiring Legally PowerPoint

Hiring decisions are among the most important decisions made in an organization. Good hiring practices can eliminate or reduce many legal risks, reduce costs, increase productivity, and improve morale. Ill-advised hiring decisions, on the other hand, can result in high turnover, duplication of training, missed opportunities, and lost customers.

This new Click 'n Train PowerPoint® presentation will help train supervisors and managers on the right procedures to follow to find the right person for the job the first time around. At completion of the training, the trainees will be able to:

  • Identify requirements of fair employment laws
  • Follow the organization’s Equal Employment Opportunity (EEO) policy.
  • Evaluate job applicants based on job-related criteria.
  • Conduct all phases of the hiring process to avoid discrimination.

Hiring Legally includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies.
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension.
  • Trainer's outlines
    Useful background and tips save you hours of preparation time.
    • Click 'n Train: Hiring Legally PowerPoint $99.99
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The New Supervisor in an Instant DVD

This DVD training program will become your road map for developing the skills necessary to become a first-rate supervisor. You'll learn:

  • How to develop the necessary leadership skills
  • How to make timely, effective decisions
  • The need for managing change and how to manage your time
  • How to communicate effectively
  • How to praise, correct and deal with conflict
  • Team building
  • Use "The New Supervisor: Skills for Success" and become the consummate supervisor!

This enhanced DVD edition of The New Supervisor: Skills for Success is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book The New Supervisor: Skills for Success by Bruce B. Tepper, which is part of the Business Skills Express Series published by The McGraw Hill Companies.

Length: 48 minutes.

Click 'n Train: New Employee Orientation PowerPoint

"How To" For Supervisors

The impressions a new employee forms in the first few days on the job can have a big impact on that person’s job performance and satisfaction. This new Click 'n Train PowerPoint® presentation will help to ensure employees are properly informed and trained to do their jobs safely, correctly, and productively. It will teach supervisors and managers to recognize the benefits of new employee orientation as well as learn to plan successful orientations.

New Employee Orientation includes:

  • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises -Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines -Useful background and tips save you hours of preparation time

  • Click 'n Train: New Employee Orientation PowerPoint $99.99 [Add to Cart]
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After All, You're the Supervisor - DVD

Free Online Preview

This course is also available for online training, see details below.

A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.

After All, You're the Supervisor! holds the key to effective supervision, teaching the nine components of supervisory success:

  • Acknowledge Your New Role
  • Plan and Prioritize
  • Be Accessible
  • Encourage Teamwork
  • Communicate Upward and Downward
  • Delegate
  • Discipline Effectively
  • Provide Feedback
  • Model the Way

Program Includes: A 20 minute VHS or DVD, Leader's Guide, Pre-training Assessment Tool, 10 Participant Workbooks, 10 Participant CD-ROMs with Follow-up Activity, PowerPoint Presentation on CD-ROM and 10 Pocket Reminder Cards.

Online Training Option

  • Pricing - $9.95 per user
  • Minimum order - $500
  • Users receive a post-test and certificate of completion. You set the test’s passing grade.
  • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

Please contact us by email if you have more than 1000 users for special pricing options.

Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

  • After All, You're the Supervisor - DVD $995.00 [Add to Cart]
  • After All, You're the Supervisor - DVD Rental $275.00 [Add to Cart]
  • After All, You're the Supervisor - Online Video Course $9.95 [Add to Cart]
  • After All, You're the Supervisor - Preview $0.00 [Add to Cart]
  • After All, You're the Supervisor - Workbook $15.95 [Add to Cart]
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Click 'n Train: Time Management Skills for Employees PowerPoint

Today’s workforce is faced with multiple priorities and tight deadlines. The most successful and productive workers are those who have mastered the art of time management.

Create a more productive and stress-free work environment with BLR's new Click 'n Train PowerPoint® presentation. The presentation will help supervisors and managers train employees to manage time properly by giving them the basic tools they need.

Time Management Skills for Employees includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines
    Useful background and tips save you hours of preparation time

    • Click 'n Train: Time Management Skills for Employees PowerPoint $99.99 [Add to Cart]
More Than a Gut Feeling III - DVD

Best-Seller!

Free Online Preview

This course is also available for online training, see details below.

More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.

Viewers of More Than a Gut Feeling III will learn helpful job-related interviewing techniques practiced by so many hiring staffs all over the world. You can refrain from judging an applicant on gut feeling by: asking rapport-building questions; discussing the job; taking notes and explaining why; asking specific, open-ended questions to get specific answers; allowing for silence if necessary; maintaining control; getting contrary evidence and evaluating. This video applies these techniques to the most common interviewing situations and helps you to refrain from judging the candidate on intuition.

KEY LEARNING POINTS

 

  • How to plan a logical, structured interview that includes pre-planned interview questions
  • How to recognize the importance of developing an interview plan based on thorough knowledge of the job
  • How to understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill
  • How to use interviewing techniques that allow for interviewer control
  • How to explain why it is important to make selection decisions based on facts and information, not on a gut feeling
  • How to explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process
  • How to recognize why some questions cannot be legally asked in the interview process

Added features and benefits of DVD training include:

 

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 17 minutes

Online Training Pricing Option:
 

  • $5.00 per user
  • One year access to this program
  • Minimum order: $945.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

     

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Diversity in the Workplace: PowerPoint Training Meeting Kit

More than ever, successful organizations need employees with different backgrounds, beliefs, needs, lifestyles and physical abilities. Failure to work together can destroy productivity and expose your organization to expensive lawsuits, discrimination claims and affirmative action problems.

Use this program to help all employees develop skills to work better with all types of co-workers and customers.

Developed in conjunction with BLR's illustrated Diversity training booklet, this coordinated kit includes 20 copies of the booklet, 30 PPT slides, trainer/speaker notes, quiz and completion certificate. (Additional booklets available at discount price)

  • Diversity in the Workplace: PowerPoint Training Meeting Kit $299.99 [Add to Cart]
Giving Feedback: Basic Skills
$495.00 [Add to Cart]
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Legal Peril: 8 Management Pitfalls to Avoid - DVD

Free Online Preview

This course is also available for online training, see details below.

Statistics show one in FIVE managers or supervisors will find themselves in litigation or part of an employment related claim or charge. This hard-hitting film featuring Harry Hamlin of LA Law fame explores the Eight Management Pitfalls which could end up costing you and your associates valuable time and your company millions of dollars. You will learn through example and discussion what they are, how to avoid this costly exposure and how to stay out of court.

  • Interviewing/hiring discrimination
  • Unfair and inconsistent treatment
  • Failure to eliminate harassment
  • Poor documentation

Program Includes: A 23 minute DVD or video; ten desk references and comprehensive electronic leaders guide on disc.

Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $745.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

    • Legal Peril: 8 Management Pitfalls to Avoid - DVD $845.00 [Add to Cart]
    • Legal Peril: 8 Management Pitfalls to Avoid - DVD Rental $295.00 [Add to Cart]
    • Legal Peril: 8 Management Pitfalls to Avoid - Online Course $5.00 [Add to Cart]
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    Love 'em Or Lose 'em: Employee Retention - DVD

    Release - 2000

    Free Online Preview

    Everyone is aware that employee retention is a growing and expensive problem for companies today. But do managers and supervisors understand the key role they play in keeping their talented employees on board? Many believe that the “glue” that makes employees “stick” is made up of money, perks, and benefits-issues over which they have no control. The truth is that there are many simple and inexpensive ways to create a loyal and enthusiastic workforce.

    This program offers the “how” by covering:

    • The impact of retention problems
    • What makes employees stay
    • The (retention) buck stops with the manager
    • The A to Z of retaining employees

    The information improves retention by focusing on the leadership, teamwork and communication skills required of successful managers in today’s workplace. Both seasoned managers and new supervisors will discover the “a-ha’s” a long list of easily implemented tactics to improve moral and retain their most valuable assets-their employees.

    Added features and benefits of DVD training include:

    • English and Spanish versions – many also include Portuguese
    • A customizable PowerPoint™ presentation
    • Informative training points and bonus material for refresher or training talks
    • Video-enriched training organized by learning objectives that facilitates discussion
    • A printable Leader's Guide
    • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

    Length: 22 minutes

    • Love 'em Or Lose 'em: Employee Retention - DVD $845.00 [Add to Cart]
    • Love 'em Or Lose 'em: Employee Retention - DVD Rental $295.00 [Add to Cart]
    • Love 'Em or Lose 'Em: Employee Retention - VHS Preview $0.00 [Add to Cart]
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    The Supervisor Toolkit - DVD

    Released - 2006

    Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision.

    The 90 clips in the Toolkit are organized into the following supervisory skill categories:

    • Hiring and Building Your Team
    • Planning, Prioritizing, and Delegating Tasks
    • Coaching and Training
    • Motivating, Encouraging and Giving Positive Feedback
    • Building Trust and Showing Respect
    • Handling Conflict
    • Performance Appraisals
    • Discipline and Giving Constructive Feedback

    Program Contents: Video clips on 1 DVD and 3 CD-ROMs, each with introductory narration and without, Printed Leader's Guide and Leader's Guide on CD-ROM.

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    In An Instant Business Training Library - (6 DVD Set)

    The In An Instant® Business Training Library contains six individual courses that have been updated to include new post-tests and closed captioning. Plus, each course in the library comes with a videocassette, DVD, audio CD, book and copies of the post-tests that may be reproduced. The In An Instant Business Training Library contains the following courses:

    • Effective Teamwork (39 minutes)
    • Succeed by Listening (35 minutes)
    • How to Develop Effective Communication Skills (34 minutes)
    • The Power of Customer Service (45 minutes)
    • The New Supervisor: Skills for Success (48 minutes)
    • Negotiating for Business Results (39 minutes)

    Each course with video, DVD, audio, book and post-tests (plus closed captioning) is $149.95; however, if you purchase the entire library the cost is $749.75. Save $149.95.

    These courses are terrific to start a new training library, or to augment an existing one.

    • In An Instant Business Training Library - (6 DVD Set) $749.99 [Add to Cart]
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    A Leader’s Guide to Delegating - DVD

    Produced - 2007

    Free Online Preview

     

    This course is also available for online training, see details below.

    What’s every top manager’s secret to success? In a word: delegate, delegate, delegate. But getting work done through others can often be difficult because it inevitably involves a loss of control. This program outlines a solid process for delegating and gives valuable insight to both new and experienced managers.

    Delegating responsibility is a dance - a delicate partnership between manager and subordinate involving trust, authority and above all, communication. Brand new managers find delegating to be the hardest part of transitioning into the new role – while many experienced managers still struggle to get it right years after assuming a leadership position.

    This training program provides a plan for successful delegation, presented in five steps:

     

    • Analyze the Task: Get specific about what needs to be done to achieve the goal. This includes setting a deadline and sizing up resources.
    • Choose the Right Delegatee: The right candidate should be highly motivated and possess the needed skills for the assignment.
    • Assign the Task: Give clear instructions on desired outcomes – down to the details like resources available, deadlines, follow up steps and the amount of authority being given.
    • Execute the Task: During the task, ensure that other team members are ready to support him/her by communicating the assignment and the authority given.
    • Conduct Regular Feedback Sessions: Monitor issues so they don’t become problems, and give the person opportunities to ask questions about the assignment.

    Effective delegation accomplishes more than just the task at hand. It also builds trust for future delegations, helps employees develop new skills, reduces managerial stress and improves organizational productivity.

    Program Includes: VHS or DVD, Facilitator’s Guide, CD-ROM with PowerPoint Presentation and a pdf of the Delegatee Checklist, 10 Participant Workbooks, 10 Reminder Cards

     

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

     

    • A Leader’s Guide to Delegating - DVD $995.00 [Add to Cart]
    • A Leader’s Guide to Delegating - DVD Rental $275.00 [Add to Cart]
    • A Leader’s Guide to Delegating - DVD Preview $0.00 [Add to Cart]
    • A Leader’s Guide to Delegating - Online Course $9.95 [Add to Cart]
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    How to Handle Difficult People: Vol. 1, 2, & 3 - DVD

    Best-Seller!

    Free Online Preview

     

    In The Differences in People you'll learn how to overcome stressful personality conflicts; how to recognize the control we have over ourselves; how to develop better business relationships and how to understand and adjust our "belief filters."

    Volume II: Dealing with Difficult People

    In Dealing with Difficult People you'll learn the various types of difficult behavior; discover the formula for changing attitudes and the ways to bring out the best in people.

    Volume III: Strategies for Increased Self-Esteem

    In Strategies for Increased Self-Esteem you'll learn how to maintain your composure when times get tough and you are under pressure. Also, you'll discover the keys to communicating effectively and you'll learn the importance of positive self esteem.

    3 Volume Set includes 3 DVDs or videos and 3 workbooks.

     

    • How to Handle Difficult People: Vol. 1, 2, & 3 - DVD $399.99 [Add to Cart]
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    Feedback Skills for Supervisors - DVD

    Cultivate your critiquing skills and make feedback a winning part of your business strategy!

    No feedback is good feedback. Wrong! In fact, absolutely no feedback is the worst kind of feedback of all. Even harsh feedback helps to measure progress and improvements. And good business depends on it! However balancing critical feedback with the right amount of praise is what most people in the workplace need to work on. In this continuous communication improvement training program, you'll see how to exercise the four elements (giving feedback, soliciting feedback, receiving feedback and self-evaluation) that make the feedback process useful.

    You'll Learn To:

    • Offer honest feedback that's systematic, logical and caring
    • Correctly point out specific needs for improvement using "I"
    • Ask the kinds of questions that will result in helpful feedback
    • Take self-inventory with your "Credibility Checklist"
    • Adapt the four characteristics that convey credibility to others

    Length: 22 Min.

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    Start Right ...Stay Right: Orientation Basics - DVD

    Free Online Preview

    An easy-to-use training solution for communicating organizational expectations to new hires.

    What if you could easily show your new hires the kinds of behaviors you expect from them-including everything from basic workplace etiquette (like being aware of personal hygiene & appearance) to more advanced things (like showing appreciation to co-workers and taking initiative)?

    Start Right...Stay Right Orientation Basics leads viewers through vignettes demonstrating 24 success behaviors.

    The program is divided into four sections: 

    • You and Your Mindset
    • You and Your Co-Workers
    • You and Your Manager or Supervisor
    • You and The Organization

    Each section runs about 10 minutes long. The segments can be watched back to back in one sitting or viewed in sections.

    Here's the best part of this video product: You can fully facilitate the training or just let the video stand alone. A Leader's Guide containing group exercises, activities and reproducible worksheets is supplied, but the video can also be used effectively without wrap-around discussion or activities.

    Program includes: A VHS or DVD, Leader's Guide, PowerPoint Presentation on CD-ROM and 10 copies of the Start Right...Stay Right book

    • Start Right ...Stay Right: Orientation Basics - DVD $649.00 [Add to Cart]
    • Start Right ...Stay Right: Orientation Basics - DVD Rental $275.00 [Add to Cart]
    • Start Right ...Stay Right: Orientation Basics - DVD Preview $0.00 [Add to Cart]
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    Ethics 4 Everyone - DVD

    This course is also available for online training, see details below.

    Free Online Preview

    Ethics 4 Everyone beautifully illustrates the cause-and-effect of corporate and individual responsibility, offering do-able solutions, including how to make decisions that ensure a greater ethical response to business issues.

    Discover what some of the world's most respected public and private sector concerns have learned about long-term organizational viability.

    Ethics 4 Everyone teaches viewers: 

    • The Three Rs of ethics: respect, responsibility and results
    • How to say 'no' with tact
    • How to manage conflicting rights
    • How to 'walk the (ethics) talk'

    Program Contents: A 15 minute DVD or video, Leader's guide, PowerPoint Presentation on CD-ROM, 10 Participant Workbooks, 10 Copies of the book "Ethics 4 Everyone" and 10 Reminder Cards

    Online Training Option:

    This program is also available for online training - click here for details 

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    25 Role Plays for Interview Training - (3 ring binder)

    Training Objectives

    • Provide opportunities for individuals to try out new skills without cost to either the organization or the individual
    • Provide training in areas that can only be developed by practice
    • Obtain feedback from observers to aid personal development
    • Enable participants to test their skills in a variety of real-life situations
    • Enable participants to practice in a risk-free environment

    Select role-plays to develop skills in each of the five main interview types:

    • Selection
    • Discipline
    • Appraisal
    • Separation
    • Counseling

    Time Guidelines

    • Each role play takes between 11/2 and 2 hours.

    • 25 Role Plays for Interview Training - (3 ring binder) $99.99 [Add to Cart]
    50 Activities for Developing Leaders Vol. II

    Best-Seller By Lois B. Hart, Ed.D. (2003)

    Free Shipping within the U.S.

    For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies.

    Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus on:

    • Laying the groundwork for a workshop that makes an impact
    • Developing the individual leader
    • Setting an example so others will want to be leaders, too
    • Helping leaders excel and perform at their best

    The activities help leaders:

    • Build trust
    • Be ethical
    • Teach
    • Coach
    • Facilitate meetings
    • Develop their careers
    • Create balance
    • Respond to change
    • Handle conflict
    • Be creative
    • Self-promote

    Includes: 3-Ring Binder, 300-pages, Written Exercises, Self-assessments, Closure Activities, Role Plays, And Group Exercises.

    • 50 Activities for Developing Leaders Vol. II $159.99 [Add to Cart]
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    50 Case Studies For Management and Supervisory Training

    Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace.

    Each case study includes

    • Summary of the case
    • Discussion questions which evoke thought and analysis
    • Suggested solutions to the problems presented
    Training Objectives
    • Improve participant's listening skills
    • Empower employees to negotiate
    • solutions fairly
    • Provide opportunities for participants to practice new skills in a supportive environment
    • Illustrate the skills needed to respond productively to complex issues
    Activities Cover
    • Performance appraisal
    • Managing effectively
    • Sexual harassment/discrimination
    • Managing disruptive employees
    • Coaching/counseling employees
    • Hiring the right person

    400 page 3 ring binder

    • 50 Case Studies For Management and Supervisory Training $159.99 [Add to Cart]
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    As Simple As Respect - DVD

    Best-Seller 

    Free Online Preview

    This easy-to-follow program that features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Both employees and managers will be able to use the seven commonsense "Guidelines" to discuss issues of respect in a diverse workplace as it relates to their own experience and behavior. The "Guidelines" are further broken down into "Simple Steps," which makes this an especially effective and user-friendly program. The vignettes include healthcare, manufacturing, retail, and office settings.

    Key Learning Points: 

    • Turn uncomfortable situations into learning opportunities
    • Religious or cultural beliefs don't justify disrespectful behavior toward coworkers
    • Just because expressions or words are commonly used, doesn’t mean they are acceptable
    • Be careful not to display or send potentially offensive materials on your computer
    • Judging people's abilities by their appearance can lead to discrimination
    • Cultural or ethnic stereotypes are offensive Speak up against disrespect

    Program Includes: A 25 Minute DVD, Meeting Opener video on DVD, Vignettes only version, Leader’s Guide, Reproducible Participants Materials, PowerPoint Presentation on CD-ROM, Self-Study Overview CD-ROM and 50 “Simple Steps” Reminder Cards

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    Audio Click 'n Train: Interviewing Skills for Supervisors PowerPoint

    Good hiring decisions are crucial to the success of your business, and effective interviews are an essential element in making good hiring decisions. Properly conducted interviews identify the kinds of employees you want and need for your organization, helping to develop a diverse and productive workforce.

    This new plug-and-play professional-quality audio presentation does the talking for you. You get a complete, comprehensive training session with both visuals and audio, as well as training reinforcement materials-quiz, handout, interactive exercises! This complete training course meets the needs of all types of learners (audio, visual, tactile) for results-oriented training. These courses can be used as self-directed courses or in a classroom setting for ultimate flexibility.

    This easy-to-use training program will help train supervisors and managers on how to conduct successful and effective interviews.


    This time-saving program includes everything you need:

    • An audio presentation
      A movie-like version of the PowerPoint® presentation with audio included for out-of-the-box classroom training.
    • A fully prepared PowerPoint presentation
      Fully researched and expertly designed meetings on
      this key topic.
    • Reproducible handouts
      Print and photocopy the handouts to reinforce the training.
    • Interactive exercises
      Involving exercises increases comprehension.
    • Quizzes
      Test your employees' knowledge.
    • Completion certificate
      Document who satisfactorily completed training.
    • Trainer's guide
      Helps you understand key training issues for this topic.

    • Audio Click 'n Train: Interviewing Skills for Supervisors PowerPoint $149.99 [Add to Cart]
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    Click 'n Train: Diversity - Legal Basics for Supervisors PowerPoint

    As the American workforce continues to reflect our increasingly diverse population, organizations must make diversity more than a buzzword or a recruiting tactic. There is no specific diversity training required by law. However, best practices indicate that diversity training is essential given today’s increasingly diverse workforce. Because supervisors play a key role in making diversity part of the organizational culture and operations, they need information and training on it.

    This new Click 'n Train PowerPoint® presentation trains supervisors on what diversity means, why it is important and how it works.

    Diversity - Legal Basics for Supervisors includes:  

    • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises -Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines -Useful background and tips save you hours of preparation time 
    • Click 'n Train: Diversity - Legal Basics for Supervisors PowerPoint $99.99 [Add to Cart]
    Click 'n Train: Interviewing Skills for Supervisors PowerPoint

    Good hiring decisions are crucial to the success of your business, and effective interviews are an essential element in making good hiring decisions. Properly conducted interviews identify the kinds of employees you want and need for your organization, helping to develop a diverse and productive workforce. This new Click 'n Train PowerPoint® presentation will help train supervisors and managers on how to conduct successful and effective interviews.

    Interviewing Skills for Supervisors includes:

    • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises -Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines -Useful background and tips save you hours of preparation time

    • Click 'n Train: Interviewing Skills for Supervisors PowerPoint $99.99 [Add to Cart]
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    Click 'n Train: Teambuilding for Supervisors PowerPoint

    Teams can be an extremely effective way to capitalize on the energy and creativity of a group of employees and make the best use of their diverse skills, knowledge, backgrounds, and approaches to work. Properly conceived and supervised, teams can boost productivity, increase motivation and job satisfaction among employees, and enhance creativity.

    This new Click 'n Train PowerPoint® presentation will help train your supervisors on the skills they need to successfully operate as team members and be able to effectively lead and oversee teams.

    Teambuilding for Supervisors includes:

    • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises -Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines -Useful background and tips save you hours of preparation time

    • Click 'n Train: Teambuilding for Supervisors PowerPoint $99.99 [Add to Cart]
    Communications Library Set

    This new Communication Library allows you to improve your communication skills in a short period of time at a most reasonable price. The following new titles are included in the set:

    • Use the Telephone the Right Way
    • Better Meeting Management for Better Communication
    • Manage Your Time Better
    • Feedback Skills for Supervisors
    • Communication Skills That Build Winning Relationships

    Includes 5 DVDs, 5 CD audios and 5 booklets (5-Volume Set)

    Free Ground Shipping!

     

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    Conquering Difficult Conversations: A Supervisor’s Training Series - DVD

    Help train supervisors to handle difficult situations with confidence!

    Conduct difficult conversations with confidence! The Conquering Difficult Conversations video series is designed for Human Resources professionals to train supervisors on conducting difficult conversations with employees. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

    Conquering Difficult Conversations, available on DVD or VHS, demonstrates proven communication methods that have been developed, tested, and used by experienced industry experts. Supervisors learn to prepare for and address situations in an objective, businesslike manner. The program is designed to help supervisors feel more confident in their abilities to confront and resolve difficult situations with other employees.

    This training series encompasses four individual training topics:

    • Managing Conflict – Discusses the various types of conflict and how best to moderate it.
    • Addressing Personal Issues – Teaches supervisors to address personal issues such as inappropriate dress, family issues affecting work, uncleanliness, and more.
    • Conducting Layoffs and Terminations – Provides ideas on how to handle this process effectively for the best interests of all involved.
    • Providing Performance Coaching – Covers giving employees honest feedback using a performance coaching environment.

    Each training program also includes the following:

    • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
    • (1) Training Guide - Provides background information on personal issues and gives a brief overview of the video.
    • (10) Supervisor Fact Sheets - Recap recap key points from training and make a convenient reference.

     

    • Conquering Difficult Conversations: A Supervisor’s Training Series - DVD $799.99 [Add to Cart]
    • Conquering Difficult Conversations: A Supervisor’s Training Series - Video $699.00 [Add to Cart]
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    Discussing Performance - DVD

    Free Online Preview

    This course is also available for online training, see details below.

    In Discussing Performance you'll meet Rob and Claire. Rob is Claire's supervisor, and needs to have a performance feedback discussion with Claire. The scene begins with Rob and Claire having a disastrous meeting with tempers flaring. Next we travel on an emotional journey with Rob and Claire as they learn the secrets of making performance feedback discussion something to look forward to rather than being their worst nightmare.

    Our performance discussion expert, Sam, shows us the correct way to ensure a most successful meeting, with productive outcomes and both happy bosses and employees. Whether you're a raw beginner at conducting performance feedback discussions or you've been doing them for years, this video will help your meetings become more productive, focused and worthwhile.

    Participants will learn:

     

    • The value of focusing on outcomes
    • How to tackle contentious issues
    • How to formalize forward planning
    • How to avoid common pitfalls
    • How to give positive feedback
    • How to encourage self-appraisal
    • How to work collaboratively to set goals
    • How to motivate each other to develop professionally

    Program Includes: A 20 minute VHS or DVD, Leader's Guide and PowerPoint Presentation on CD-ROM with Presenter's Notes. English and Spanish Version Available!

     

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

     

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    Documenting Employee Performance Workshop

    Documenting Employee Performance Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues – from the identification of the issues all the way through resolution. The workshop comes with the activities, self-profiles, quizzes and other interactive techniques you need to engage participants and ensure learning sticks.

    This workshop will help participants:

    • Emphasize behavioral modification and corrective action – not punishment
    • Follow a systematic process for documenting performance issues
    • Be consistent when counseling to ensure understanding and acceptance of feedback
    • Identify their leadership style so they can better understand their reactions to various employee situations

    The workshop is packed with tips and strategies for giving feedback, using impact words, coaching for change, writing performance objectives, identifying and dealing with personality types, identifying performance gaps, using the correct language and formats for documentation, documenting expectations of employees, and much more.

    Trainers can easily customize the workshop to fit your organizational culture and environment. An appendix section includes 12 reproducible forms for helping participants evaluate their coaching skills, detail development plans, create a Performance Enhancement Plan (PEP), and more.

    • Documenting Employee Performance Workshop $149.99 [Add to Cart]