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 Organizational DevelopmentGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  Powerful ideas and techniques to ignite and motivate your workforce! Create a work environment where people do their very best every single day. Based on the proven strategies of Bob Nelson, author of 1001 Ways to Energize Employees, this documentary-like video uses real-life examples from managers and employees at Boardroom Inc. and United Airlines to illustrate pratical techniques and approaches that managers at all levels can implement. From Motivation: Igniting Exceptional Performance, managers will learn about the powerful benefits of encouraging communication, soliciting suggestions, developing trust and confidence, encouraging creativity, and providing rewards and recognition. Communication can make or break an organization. Teach your managers the performance enhancing advantages of promoting "spontaneous interaction," managing by "walking around" and promoting an open door policy at all levels. Viewers will also learn to tap into individual intitiative and solicit suggestions so employees become their own agents of change. And because the people who do the job know the job best, you'll hear why a suggestion system should include every employee in your organization. How-To Training Points:
Training Package Includes: Training Leader's Guide with session agendas, discussion materials, training assessments, interactive exercises and overhead and handout masters. Also included is the soft-cover version of Bob Nelson's 1001 Ways to Energize Employees, when you lease/purchase this new video. Length: 21 minutes
 DVD, Book & audio CD "Positive attitude. Positive attitude. Positive attitude."...A worn-out anthem? Or is there really power behind a positive attitude? The Power of Attitude, "It Does Make a Difference" shows that there is, and most of what makes us positive is attributed to our own self-image. This video unfolds five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, how to deal with them and how to keep the hard work of maintaining your own positive attitude in perspective. This also offers general strategies for defusing difficult attitudes before they cause injury to the big and little things we do all day long.
 Today most executives and managers need to have an international business and cross-cultural perspective. Global Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments, and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations. They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and to prepare foreign nationals for working in the U.S.
Joe Torre has managed one of the most successful teams in baseball history – the New York Yankees. During his remarkable managing career, Joe Torre has realized that success is not just about winning; it is a culmination of victories and defeats and what you learn from each opportunity. While slumps and setbacks are inevitable for teams and organizations, the true measure of success is how you respond to and bounce back from adversity. In Sacrifice is Not Just a Bunt, Joe Torre illustrates how to achieve individual and organizational success by cultivating a positive attitude, team communication and self-confidence. Joe Torre’s tremendous success in both his playing and coaching careers is a result of his steadfast focus on six guiding principles:
Sacrifice is Not Just a Bunt teaches audiences that individual success can be greater and more satisfying when individual goals are tied to team success. The more individuals contribute to fulfill team goals, the better the team or organization, and the greater the individual achievement. Joe Torre speaks not just about winning, but about the importance of learning from wins and losses. Sacrifice is Not Just a Bunt is ideal for building confidence, commitment, and collaboration in teams and organizations. Length: 35 minutes
This course is also available for online training, see details below.
The Dashboard tells the compelling story of one company's unique approach to gathering and distributing information about the health of their organization. Younger Brothers Construction was struggling to make the transition from a good company to a great one. People throughout the company had different ideas of the company's goals, and while they "measured everything that moved", they didn't always know how to act on their findings. Working together, the management team at Younger Brothers set an over-arching goal for the company: to build homes faster, better, and cheaper. To reach that goal, they realized they needed measures, but first they had to prioritize and narrow down the many metrics they currently tracked. After gaining consensus on what measures mattered the most in the achievement of their goal, Younger Brothers created their "dashboard" - a single graphical tool which displayed key factors describing the company's current performance. Like the dashboard of a car, this tool provided an instant reading of how they were doing. If the needle was in the green, that metric was good. If it was in the red, problems needed to be solved…immediately. It was distributed to employees throughout the company and everyone knew how to read the gauges and act on those readings. This approach changed the way Younger Brothers did business and the results were dramatic. Their productivity and profits rose, safety improved, and everyone could see how they contributed to the company's success. After viewing The Dashboard program and participating in the workshop exercises, trainees will: Recognize the need for measurement within their department or organization Identify metrics that can lead to improved performance Begin to set up a plan to measure and respond to selected metrics. Program Includes: 7.5 minute VHS or DVD, Leader's Guide with reproducible participant worksheets, CD-ROM with PowerPoint Presentation and worksheets
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 Turning Passion Into Performance With the emphasis shifting from managing to enabling others, leaders must find ways to help themselves, as well as their employees, learn, develop, and function at ever higher levels. Passion provides the driving force needed to energize careers, improve individual and organizational performance, and strengthen workforce loyalty. In Leading With Passion, leaders discover how to identify and integrate their personal passions and those of their employees with the organization's core passions and Key Profit Areas. Then, through our powerful Performance Scorecard methodology, they learn how to reinforce employee commitment and improve workgroup performance in these and other critical areas using measures. Skill-Based Program Content
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 Best-Seller! Purchase all four of Lou Holtz best-selling training programs for one low price. This package includes: Do Right - This best-selling program is the perfect vehicle to instill the spirit of teamwork, commitment to excellence, loyalty to the organization and personal dedication to success. (23 min.) Do Right II - focuses on the importance of teamwork, the cornerstone of every individual and organizational success. (22 min) If Enough People Care - In this motivational program, Olympic Champion Mary Lou Retton introduces Lou Holtz who shares his three play-like-a-champion rules: Do It Right, Do Your Best, and Care About Others. (28 min.) Do Right: The Plan - In Do Right – The Plan, Lou Holtz illustrates the way to apply these values to achieve individual and organizational success. Through trial and error, victory and defeat, every success begins with two things: a vision and a plan. Released in 2006. (35 min) Package Includes: 4 DVDs or 4 VHS videos You'll save $185.00 when you purchase all four programs - regular price $2,380.00
Richard Roi Todd Pierce At any given time, companies may be juggling as many as ten different change initiatives. The sad reality is that the majority of them will fail as new ideas lead to new projects while the older ones are allowed to languish. And often, it’s large companies with strong corporate cultures that have particular difficulty handling change. Adaptation, done correctly, can lead to increased profits, but it’s important to remember how you got there. A truly adaptive organization values people over technology and respects its employees as both individuals and team members.
 Using DiSC To Build Team Relationships Today's competitive marketplace demands that organizations do more, with less not an easy task. To accomplish this, organizations need to find ways to work smarter and faster, relying more and more on the knowledge and skills of teams specifically high performing teams. A Foundation of Teamwork explores the essence of teamwork effective communication. In this program, DiSC is used to provide insights into communication styles and offer new opportunities for team building. Upon completion, participants will be able to identify their primary communication styles and those of other team members to identify potential areas of interpersonal conflict so they can minimize problems or avoid them entirely. Skill-Based Program Content
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 "Team Workout: 50 Interactive Activities provides a wealth of team activities that are both engaging and insightful. Be sure to add it to your list of favorite resources." Lorraine L. Ukens, Teaming With Success; author of All Together Now! and Energize Your Audience Two of the world's leading team building facilitators bring you their best icebreakers, assessments, games, and exercises in a user friendly format. Team Workout is for facilitators, team leaders, trainers, and managers who want all the necessary materials and a step-by-step protocol for fast and easy implementation of effective team development. It's all here, the goals, time required, room set-up, materials, and detailed instructions to ensure a no-fault experience. There are even debriefing questions to facilitate the transfer of learning back to the workplace. Selected Contents
 Customer Favorite! Add new life to your training programs! Here's a collection of 75 games that will reinvigorate any training session. There is something here for every trainer and every training situation - from light-hearted energizers to thought-provoking closure activi ties. The games are based on current trends in the world of training, so they're sure to be a relevant accompaniment to your current training programs on team building, diversity issues, leadership, change, and more! Training Methods
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 Excellent customer service begins with excellent communication. You build strong customer relationships by understanding the subtle things that make your customers respond positively (i.e., plenty of detail or a glossy overview). This powerful program explores the essence of customer service effective communication. The DISC learning assessment is used to provide insights into communication styles and to offer new opportunities for strengthening customer relationships. Upon completion, participants will be able to identify their own primary communication style and gain insight into their customers styles recognizing potential areas of interpersonal conflict and successfully tailoring their approach to alleviate concerns and meet the needs of their customers. Facilitation Kit The easy-to-use Customer Service Excellence Facilitator Kit includes materials listed below and must be purchased to order Participant Kits:
Participant Kit Participant materials required to support the training program are user-friendly with information and tools that can be put into practice immediately. Each Customer Service Excellence Participant Kit includes:
 For the first time, Business Training Media is offering special discount pricing when these two best-selling programs are purchased together... The Unified Team A leader's guide to resolving conflict and restoring team unity. In This Together An engaging survey for team members on the issues of harassment and respect. Each program is specifically designed to address both the cause and the cure of conflict within teams.
In This Together - conflict package
The Unified Team - Conflict Package
The Conflict Resolution Package includes:
When you Buy this Package Set - You Save $265.00 (Reg Price $1690.00 DVD)
 This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. Part One includes 25 interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of 25 individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. Includes: 300 Page Activity Manual
 Communicating Respect In a Diverse Workplace is a unique and comprehensive approach to the issues of communication, diversity, conflict-management and teamwork. Let's Get Together uses cues, verbal and non-verbal signals, as a jumping off point to discuss four easy-to-remember tools--Compassion, Unity, Empathy and Sharing. Friendly hosts guide viewers through four illustrative scenarios that offer before-and-after looks at how these four principles can help solve workplace problems and create a positive and productive workplace! This unique approach is a must-have for any organization looking for a synergistic and comprehensive way to explore communication, diversity, conflict-management and teamwork! Also included: DOING OUR PART: This 4-minute program is an introduction to understanding our own and responding to others’ verbal and non-verbal signals, using Compassion, Unity, Empathy, and Sharing. A short but comprehensive and powerful tool, DOING OUR PART teaches us about communication, teamwork, problem-solving, and productivity. This unique and visually arresting program emphasizes the personal responsibility we all share for creating a unified and respectful workplace. A LOOK INSIDE OURSELVES: A 4-minute stand-alone or companion piece to DOING OUR PART, this program reinforces the concepts of Compassion, Unity, Empathy, and Sharing, but is unique in that it asks us to examine our own roles in creating a unified, productive, and happy workplace. This program is a great jumping off point for both personal introspection and serious discussion. Beautiful and uplifting, A LOOK INSIDE OURSELVES opens the door to productive discussions about our individual contributions and responsibilities—in the workplace and in life. Key Learning Points
Program Includes: Let's Get Together 22 Minute DVD, Valuing Our Workplace (two DVDs), Facilitator's guide, Reproducible Particpant Materials & PowerPoint Presentation on CD-ROM plus 50 Pocket Reminder Cards
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