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 Employee OrientationGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  This easy-to-use CD-Rom gives you everything you need to prepare and deliver great safety meetings--in just minutes. Includes over 100 safety topics, along with prewritten outlines, handouts, quizzes, and more. Free quarterly updates first year.
This program is also available for online training. See details below. Sexual harassment at work is more than a legal issue. It is fundamentally a behavioral problem. PATTERNS takes on the behavioral challenge, arming employees and managers with the information they need to prevent sexual harassment and the tools that will help them to respond when incidents occur. Through a series of short dramatizations this series describes common patterns of illegal or inappropriate behavior at work and how best to respond. We explore the habitual harasser, the smitten harasser, the bully and the jilted harasser. We also examine problematic management responses to harassment incidents, including the ostrich, the chameleon, the wounded tiger and the mother hen. Lawyers and HR professionals review each situation and present positive alternatives. Each program in the series can stand alone and may be licensed separately. There are volume discounts if you license the entire series or multiple copies of any program. Each program includes a comprehensive facilitation guide and reproducible handouts as well as optional PowerPoint slides at no additional cost. Series Objectives This new 3-program series, PATTERNS, is intended to explore the behavioral side of sexual harassment, arming employees and managers with the tools they need to effectively prevent incidents in the first place, and to respond appropriately when they either feel harassed or are aware of harassment occurring. Program 1, Preventing Sexual Harassment (26 minutes), looks at four common patterns of inappropriate behavior – the habitual harasser, the smitten harasser, the bully and the jilted harasser. How we respond to harassment will be most effective when we recognize why the behavior is occurring. This program arms employees with information and insights to help them determine the best way to get the behavior to stop. A series of dramatizations bring each pattern to life. Attorneys, human resource professionals and a troupe of exceptional actors take us through the legal, psychological, cultural and moral issues. Program 2, Responding to Sexual Harassment (26 minutes), is an extension of the first program in both style and content, and we recommend that managers view both parts of the series. Program 2 examines the legal liability issues and questions of personal responsibility that managers and supervisors must face. Using dramatizations, we explore different patterns of how managers often respond to sexual harassment incidents, including the ostrich, the chameleon, the wounded tiger and the mother hen and present more effective alternatives. Finally we discuss how incidents should be investigated and best resolved. Program 3, Rights & Responsibilities (10 minutes), is a brief introduction to the issue of sexual harassment prevention intended for new employees. This orientation program describes what sexual harassment is, how it is damaging to the person being harassed, the harasser, the workgroup and the organization, and what an employees rights and responsibilities are in this area. Support Materials The PATTERNS series comes with a comprehensive Facilitator's Guide. Handout pages are incorporated into the guide. Trainers need only to decide which topics would be relevant for individual distribution and which to copy as transparencies. Some handouts are also available as PowerPoint slides, provided on disk at no additional cost when you license the programs. With the purchase of this series, you can make as many copies of the handout / transparency pages as you need for your organization. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
 Best-Seller! This animated program tackles the tough subject of stereotyping in a delightful way by looking at some different "birds" in the workplace. It makes us do some soul-searching about the casual way we limit ourselves and others through stereotyping. We "pigeon-hole" others when we overlook their unique abilities, talents, personalities, and backgrounds. We do it to ourselves, too - when we impose limits and cheat ourselves of new experiences, challenging opportunities, and the fulfillment of our undeveloped potential. Though animated, this training tool is no flight of fancy. It's a critical component of training in today's changing workplace. Workgroups, committees, and executive teams will benefit from this program, as will any group interested in mobilizing the talents of all its members. PigeonHoled in the Land of Penguins will help team members recognize pigeon-holing, understand its high cost, and learn how to change the pattern. By tapping into the full creativity of everyone on a team, we open ourselves up to significant breakthroughs in innovation, productivity and team effectiveness. Participants will learn:
Program Contents: A 10 minute DVD or VHS and Leader's Guide
 QuikStep guides tell you what to do, how to do it, what to say, when to say it. All QuikStep guides feature a simple step-by-step solution with detailed instructions, samples, tips, and checklists. This bundle offer allows you to receive all 4 titles to help deliver top HR performance. With one low price you will receive: QuikStep Guide to Hiring QuikStep Guide to Firing QuikStep Guide to Appraisal QuikStep Guide to Discipline
 To prevent discrimination, you have to understand the sinister psychology behind it. This program defines discrimination, outlines how its subtle and not-so-subtle forms can destroy relationships and explains how pre-judgment, mistaken assumptions and fear spread malice can lead to damaged camaraderie, lower production and high employee turnover.
Added features and benefits of DVD training include:
Length: 24 minutes
 Now it's easier than ever to deliver training on critical safety topics. Each topic includes a PowerPoint® presentation, which is customizable. Also included are speaker's notes, reproducible handouts, quizzes, completion certificates, interactive exercises, and much more. This CD Library covers all the topics you need to keep your employees up to date on their OSHA training. Each title features:
 This safety training program is designed to train health care workers properly. Ready-to-use training outlines, handouts, quizzes, and overheads make training the health care professional easy.
You can deliver professional, high-impact employee safety training presentations in PowerPoint--even if you've never worked in PowerPoint. This fully equipped program gives you everything you need to train on 25 safety topics. Free quarterly updates.
Feature:
Major topics include:
 Free Online Preview Someone resigning often comes as a complete shock. Even if you saw the warning signs, and just didn’t do anything about them, the number of thoughts that simultaneously rush into your head is immense. Why are they leaving? Could I have stopped it? How much is it going to cost to find a replacement? How will we manage without them? How to stop them leaving: talent management can help prevent all of this from happening in the first place. There are many different reasons why employees might want to leave, and money isn’t usually one of them. How to stop them leaving: talent management highlights the 3 key reasons why employees might want to leave – stress, feeling undervalued or just plain boredom - and gives managers the practical solutions for spotting, and keeping hold of, people planning to. The program demonstrates how to spot when employees might be thinking of going, how to find out what has caused the situation and how to prevent it from turning into a resignation. The learning points are easy to understand and new, all too recognisable characters have been introduced to make them even more memorable. Spot the warning signs highlights how you can tell when employees might by contemplating leaving, and why it’s imperative these signs aren’t ignored. Ask questions shows how easy it can be to get to the bottom of someone’s problem, simply by talking to them and listening to what they have to say. Look for solutions demonstrates how you can formulate a plan to stop the problem escalating and ultimately stop someone from leaving. The benefits
Program includes: DVD(25 mins), Course leader’s guide, Customizable worksheets on disc, PowerPoint slides/OHPs on disc and Self-study workbook on disc
 This course is also available for online training, see details below.
Government, Healthcare and Manufacturing Versions also available Based on the principles developed by Glenn M. Parker in the best-selling Parker Team-Player Survey, this film shows in detail the four primary team-member styles in action -- the contributor, the collaborator, the communicator and the challenger. The object is to make the most of each team player's unique perspective. To accomplish this goal, team players must learn to identify their own style and the style of other team members, avoid carrying their style too far, learn to acknowledge the value of others' styles, use the appropriate style to maximum team advantage, and learn to switch their style when it suits the needs of the team. Participants will be able to identify:
Program includes: 20 minute DVD or VHS Video and Leader's Guide
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 The Complete Guide to Wellness is the culmination of over 20 years of applied research in over 100 companies. The materials in this book were first tested in hospital settings under physician supervision and were later implemented in companies with leading behavioral psychologists and organizational change experts. The training modules contained in this book have been used successfully by hundreds of thousands of employees in companies such as AT&T, Southwestern Bell, and Ford Motor Company. The results from these interventions have been published in numerous journals including the Journal of the American Medical Association. This book incorporates recent findings from behavioral medicine, cultural medicine, organizational behavior, and medical research. The Complete Guide to Wellness includes all the reproducible materials you need to run either a self-study or group program on any of the topics covered. The Lifestyles Possibilities Assessment is a full-screen assessment that correlates to the workshop, so you know which topic is the most important to start with.
 The Complete Mentoring Program is a comprehensive, unified, coherent, and practical approach that is directly based on valid and reliable professional research in the field of adult psychology. The entire program is centered in the mentoring model of interpersonal learning as a planned and collaborative initiative. All the materials are grounded in a theory of adult development that concisely describes the precise behavioral responsibilities of the complete mentor role and directly involves mentees as active and reflective learners. Many business, government, educational, military, religious, community, and health care organizations have incorporated Dr. Cohen's inventory, books, and video into their orientation and training programs for mentors, mentees, and program coordinators. Numerous doctoral dissertations have also been completed which utilized his books on mentoring theory and practice, with particular use of the Principles of Adult Mentoring Inventory. The Complete Mentoring Program Includes:
Additional material may be purchased separately.
 Customer Favorite! This four-part series uses dramatizations, workforce interviews, and discussions with experts to provide a broad-based look at diversity from a wide range of perspectives. This is perhaps the most comprehensive training available on this subject. The Diversity Training Series includes the following video modules: Module I: On the Threshold of Change. Module II: Gender and Sexual Orientation Workplace Issues. Module III: Race, Ethnicity, Language and Religion Workplace Issues. Module IV: Age and Physical Ability Workplace Issues. Participants will learn about racial, ethnic, cultural, gender, and religious concerns, physical ability, age, and language attitudes, legal, EEO and ADA issues and more.
Streamed Online Video Training Optional: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. Streamed Video Pricing:
Learn more about our streamed video training over the web.
 The Training Scenes Library consists of 7 Volumes of training dramatizations addressing a variety of workplace issues. These program is also available for online training. See details below.
The Training Scenes Library is a flexible, powerful and versatile tool. Each scenario can be plugged into an existing training program to enhance it's effectiveness, can be used as a stand alone unit to focus a discussion around a particular workplace issue, can be part of a series of team deliberations to improve communications and productivity, or can be used by an employee or work team to review training issues already visited.
Support Materials Each volume in the Training Scenes Library comes with a facilitator's guide and handouts. With the purchase of the program, you are granted a license to make as many copies of the Guides or handout/transparency pages as you need for your organization's use. All programs are available in open or closed captioned formats. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
This training favorite asks the simple question: If we shrunk the earth’s population to a village of precisely 100 people, with all existing ratios remaining the same, what would it look like? In three minutes, this program statistically approximates what that village would be like. These dramatic figures make the need for both tolerance and understanding glaringly apparent. KEY LEARNING POINTS
Program Includes: A 3 minute DVD or VHS, Reproducible Village of 100 Activity Sheet, Facilitator’s Guide and PowerPoint Presentation on CD-ROM plus 50 Pocket Reminder Cards
Updated best-seller that will teach you legal interviewing skills to avoid a discrimination lawsuit! For Your Business Issues On Hiring, Legal Issues, Personnel Staffing, Recruiting, Retention, Selection Interviewing, Turnover How-To Training Points:
Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions based on age, race, sex, religion and national origin. But, what if a manager asks a discriminatory question— unintentionally? The updated training program You Be the Judge II provides managers with expert advice about why they must be aware of their legal limitations before conducting a job interview. This includes knowing which questions are legal and illegal, and following a structured interview plan that directly relates to the job requirements. In addition, by avoiding spontaneous comments or questions that aren’t included in the interview plan, managers are less likely to let the interview steer off track to the job applicant’s personal life. In short, managers will walk away from this video knowing the important rule of thumb: if the interview question does not relate to the job, don’t ask it! Viewers will learn how interviewing questions concerning age, race and religion can be legally rephrased to ask specific questions about job related issues. Added features and benefits of DVD training include:
Length: 22 minutes
 The impressions a new employee forms in the first few days on the job can have a big impact on that person’s job performance and satisfaction. BLR's new Click 'n Train PowerPoint® presentation in Spanish and English will help to ensure employees are properly informed and trained to do their jobs safely, correctly, and productively. It will teach supervisors and managers to recognize the benefits of new employee orientation as well as learn to plan successful orientations.
The Spanish/English New Employee Orientation includes:
Safety orientation training is crucial for all new employees, not only for their own safety but also for that of co-workers. New workers have much to learn when they begin a new job, not all of which is safety related. Their other orientation materials may, in fact, distract them from safety concerns in such a way that they put themselves and their co-workers at risk. New employees who complete this Safety Orientation training will know where to locate safety information such as MSDSs, know emergency first-aid procedures, and identify and report safety hazards. Other subjects covered include forklifts, electrical safety, chemical hazards, LO/TO, and PPE.
A detailed trainer's guide provides useful background and tips that will save you hours of preparation time. Interactive exercises keep your audience involved and reinforce training. A sign-in sheet, evaluation form, and training record are also included.
 Are you doing your part to keep your employees healthy? A recent survey reports health / wellness programs as the most difficult objective facing employers in 2008. It's a fact raising health care costs are placing a financial "pinch" on employers and employees alike. Additional costs are also impacting many companies from workers' comp claims and absenteeism / productivity issues. Now you can create a customized wellness program with little effort using this all new Workplace Wellness Program. The program is simple--it starts off on the first day with everything you need:
Then you will receive quarterly updates of the guidebook, manager's newsletter and a new PowerPoint training session to keep your program fresh and new! This program will help you improve the overall wellness of your biggest asset--your employees. Wellness programs do not have to be complicated or expensive. Make this program your first step toward developing a healthier workplace and control your healthcare benefit costs!
 Produced - 1989Free Preview
Featuring Johne Cleese This program clearly demonstrates that the same guidelines for keeping customers satisfied apply in different situations, from sales to service to a retail checkout or reception desk. Customers can be trying; not all customers are pleasant. It's easy to put customers off; just be aggressive, or defensive. But it is vital to treat them all as personal guests, making them welcome and indulging their whims. In various realistic scenarios, staff resort to attacking behavior - by being patronizing or superior - or defensive behavior, where they ignore the customer altogether or fail to accept responsibility. The humorous sketches lay the foundations for customer care and provide a concrete set of behavioral rules to make customers happy and keep coming back. They provide a memorable demonstration of the do's and don'ts of customer care, which include finding a real need behind a request, agreeing a solution with a customer, and seeing things through to a successful conclusion. The benefits
A Video Arts production featuring Dawn French, Jennifer Saunders, Stephen Fry, Hugh Laurie and John Cleese. Produced in 1998 Length: 32 minutes
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