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 Professional DevelopmentGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  To succeed in business today you must become an effective communicator. Why then are some people better communicators than others? In most cases the mastery of effective listening skills gives the best communicators the desired competitive edge. With the new video training program Listen and Win you'll learn:
The Listen and Win video training program comes complete with a DVD, audio CD and a copy of the book Effective Listening Skills by Dennis M. Kratz and Abby Robinson Kratz. Length - 30 minutes.
 Faster. Sooner. Better. More. Now. Yesterday! Can you ever get it all done? The time we spend each day not accomplishing what we want or need to accomplish can add significant stress to our business and personal lives. But since we can't change time, we must learn how to make the most of the time we have. This training program shows how to virtually "add" minutes to each day by forming a logical, prioritized sequence or "plan of action" that incorporates the use of symbols, notes, teamwork, clear communication processes, and much more. You'll Learn To:
Includes 23 minute DVD, book and audio CD
Negotiation takes place all the time. It plays a vital role in your everyday business and personal life. Yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed. By viewing the video training program "Negotiation for Business Results" you'll develop the skills necessary to help you become a successful negotiator, and at the same time, learn to enjoy the process along the way. You'll learn:
This enhanced DVD edition of "Negotiating for Business Results" is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book "Negotiation for Business Results" by Judith E. Fisher, which is part of the Business Skills Express Series Length: 39 minutes.
DVD, Book & audio CD "Positive attitude. Positive attitude. Positive attitude."...A worn-out anthem? Or is there really power behind a positive attitude? The Power of Attitude, "It Does Make a Difference" shows that there is, and most of what makes us positive is attributed to our own self-image. This video unfolds five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, how to deal with them and how to keep the hard work of maintaining your own positive attitude in perspective. This also offers general strategies for defusing difficult attitudes before they cause injury to the big and little things we do all day long.
This program is also available for online training. See details below. Coaching can have a profound effect on each of your employees performance. That's why Succeed by Coaching is essential for anyone who manages or supervises in today's hectic business world. From coaching special employee needs to coaching the most achieving employees in your organization, you'll learn how to establish mutual trust and straightforward communication. By doing this, you can increase the amount of goals reached, increase the number of problems solved, become noticed for your quality of business, and improve your own managerial performance! You'll Learn How To:
Program Includes: A 30 minute DVD, Audio CD, and Workbook Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
An old philosopher once said: "One mouth, two ears," meaning (we think) that we should listen at least twice as much as we speak. It seems so easy to do and yet it can be oh so difficult. In this video program you'll discover the basic principles and techniques needed to become an active listener and better communicator in both your business and personal life. You'll learn to handle the tough situations by really understanding what has been said. You'll have the confidence needed to solve the difficult problems and react without misunderstanding. Persuasion is also a part of listening and you will learn how to become even more persuasive just by listening correctly. You'll develop the skills necessary to become a level one listener (the best!) and an understanding communicator. This enhanced DVD edition of Succeed By Listening is part of the In An Instant ® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD and a post-test that may be reproduced. It also includes a copy of the book Listening, That Forgotten Skill. Length: 35 minutes.
This program is also available for online training. See details below. Nobody likes working with a difficult employee...and for supervisors, confronting that employee about his or her difficult behavior seems even worse. Supervising the Difficult Employee, however, will steer you through six main objectives that will help you redirect that employee. That employee's behavior may be non-productive, and negatively affects coworkers' performances--hence,the difficult employee. This program begins by high-lighting steps for determining the root problem, using accurate documentation, then helping the employee take corrective action. Who knows? You may find that your "problem" employee just needed guidance to be one of your "best". Comes complete with a 23 minute DVD, audio CD and copy of the book "Supervising the Difficult Employee," by Ann M.
This program is also available for online training. See details below. There is nothing like good writing. Good writing may stretch our imaginations. And, yes it may be difficult and time consuming. But the ability to communicate clearly and succinctly and have people understand what we are saying is critically important both in our business and personal lives. The Write Stuff DVD training program provides a practical how-to guide to help you become a better writer-both professionally and personally. In this truly non-threatening training program you'll learn:
"The Write Stuff" video training program comes complete with a DVD, audio CD and book that contains numerous vignettes and graphics to help you learn more quickly and easily. If you want to improve your writing, this program is a must! We hope you will give it a try.
Program Includes: A 39 minute DVD, book and audio CD. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
It's 6:00 in the morning and you're already at your desk. In a desperate attempt to be productive, you plan to work - uninterrupted - until the frenzy of regular business hours begin. You don't have to rise before dawn to be effective at work. You just need the exciting, yes exciting training program Time Management: Get the Most out of Your Time. You can take hold of your time. You can take hold of your schedule. You can manage your job more effectively. This time-saving training program will help you:
Comes complete with a DVD, CD audio and copy of the book Time Management by Marc Mancini, which is part of the Business Skills Express Series published by The McGraw-Hill Companies. 39 minutes.
 This program is also available for online training. See details below. If you write well, you will often do well. It's that simple. But many of us haven't taken a writing course since high school or college. When we sit down to write, we confront a frustrating, time-consuming task. Words and meaning elude us. Precious hours march by as we stare at a blank computer screen. Don't despair. You don't have to be a best-selling author to write clearly and effectively. You just need to follow the program in Writing for Business Results. This clear-cut, non-threatening approach gives you the principles you need to make your writing powerful, interesting and relevant to the reader. You'll improve all aspects of your business writing from memos to e-mails to detailed annual reports by learning how to:
Sharpen your pencils, fire up your computer, and write for results! This new training program comes complete with a DVD, CD audio and copy of the book Writing for Business Results by Patricia E. Seraydarian, which is part of the Business Skills Express Series published by The McGraw-Hill Companies. 25 minutes. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
 Comes complete with learning objectives, facilitator guidance, and reproducible materials. Activities cover
Training Objectives
Get Hired! How to Ace the Interview will teach interviewees how to be confident and prepared with the knowledge of key interviewing skills presented in this program. The key learning topics focus on teaching job applicants how to develop a profile of their personal characteristics and career skills to help them be better communicators during an interview. Applicants will also learn how to develop skill/benefit statements and SHARE examples, which are both key elements of a successful interview. Basically, it's the interviewee who applies these techniques the best... who will Get Hired! How-To Training Points:
Includes: 28 minute DVD or VHS video and leader's guide
We all come from diverse backgrounds and we all view things from our own vantage point. Just because people do things differently doesn't mean they're wrong. They may just be looking at things in a totally different way. In the DVD training program "How to Deal with Cultural Diversity in the Work Place" you will learn to see the value of these differences in people and learn to put cultural diversity to work to benefit you and your organization. We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent. For this reason we need every bit of diversity that will make us more creative and open to change. Cultural diversity brings fresh ideas and differing insights to each and every company. In this DVD training program you will learn how to:
30 minutes.
 The perfect opportunity to reflect on yourself and where you’re headed Strategies, ideas and activities for self-development and learning in the workplace By Laurel Alexander We all struggle as professionals to stay on top of our game. Here is a book with hundreds of practical ways to take control of moving your career in the direction you want to go – and of helping your people do the same. 675 Ways to Develop Yourself and Your People reflects the real needs of real people in today’s workplace. You’ll gain exercises, activities and strategies that will help you develop your ability to build positive work relationships, change an aspect of your interpersonal behavior, come across as powerful in meetings, listen, make decisions, survive a downsizing and much more. The engaging and hands-on resource provides a set of 50 individual learning opportunities and over 600 ideas, techniques and activities for making the most of the learning opportunities. Each module begins with an overview of the subject and moves on to exercises in easy-to-use categories:
You can pick up this book and start wherever you like. You’ll be amazed at how many opportunities you face each day to learn with and from your co-workers, facilitate the development process in others and travel purposefully through your life.
 Be ready to anticipate the moment. Feel the goals and aspirations of your audience and make the presentation of your life! Divided into three sections—planning, writing and giving a presentation, The Basics of How to Plan, Write and Give a Winning Presentation! will help you overcome the “presentation jitters” and deliver what the audience expects—a great speech! Includes DVD and 75 Ways to Improve Your Next Speech book. 30 minutes.
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