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Professional Development

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Listen and Win - DVD

To succeed in business today you must become an effective communicator. Why then are some people better communicators than others? In most cases the mastery of effective listening skills gives the best communicators the desired competitive edge.

With the new video training program Listen and Win you'll learn:

  • The basics of listening
  • How to tailor your listening skills to various situations
  • How to give and get good feedback and why it's important
  • How to identify communication noise and get rid of it
  • Why taking notes helps you become a better listener
  • How to ask the proper questions and be able to listen and remember the answers
  • What is important in what a speaker is saying
  • How to listen to learn, decide and enable!

The Listen and Win video training program comes complete with a DVD, audio CD and a copy of the book Effective Listening Skills by Dennis M. Kratz and Abby Robinson Kratz.

Length - 30 minutes.

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Manage Your Time Better - DVD

Faster. Sooner. Better. More. Now. Yesterday! Can you ever get it all done? The time we spend each day not accomplishing what we want or need to accomplish can add significant stress to our business and personal lives. But since we can't change time, we must learn how to make the most of the time we have. This training program shows how to virtually "add" minutes to each day by forming a logical, prioritized sequence or "plan of action" that incorporates the use of symbols, notes, teamwork, clear communication processes, and much more.

You'll Learn To:

  • Target your efforts on the most important tasks
  • Be a goal-getter, not just a goal setter
  • Do the most constructive things first to make life easier later
  • Avoid time-wasters
  • Use the R-A-F-T Theory to attack those dreaded stacks of paper!
  • Effectively delegate, even if you're not the boss

Includes 23 minute DVD, book and audio CD

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Negotiating for Business Results in an Instant - DVD

Negotiation takes place all the time. It plays a vital role in your everyday business and personal life.

Yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed. By viewing the video training program "Negotiation for Business Results" you'll develop the skills necessary to help you become a successful negotiator, and at the same time, learn to enjoy the process along the way.

You'll learn:

  • The fundamental elements of negotiations
  • How to prepare for nearly any kind of negotiation
  • How to outline your negotiating goals
  • How to anticipate what the other side will do and how to react
  • Highly effective negotiation techniques
  • You'll learn to negotiate like a pro!

This enhanced DVD edition of "Negotiating for Business Results" is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book "Negotiation for Business Results" by Judith E. Fisher, which is part of the Business Skills Express Series

Length: 39 minutes.

  • Negotiating for Business Results in an Instant - DVD $149.99 [Add to Cart]
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Power of Attitude - DVD

DVD, Book & audio CD

"Positive attitude. Positive attitude. Positive attitude."...A worn-out anthem? Or is there really power behind a positive attitude? The Power of Attitude, "It Does Make a Difference" shows that there is, and most of what makes us positive is attributed to our own self-image. This video unfolds five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, how to deal with them and how to keep the hard work of maintaining your own positive attitude in perspective. This also offers general strategies for defusing difficult attitudes before they cause injury to the big and little things we do all day long.

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Succeed by Coaching - DVD

This program is also available for online training. See details below.

Coaching can have a profound effect on each of your employees performance. That's why Succeed by Coaching is essential for anyone who manages or supervises in today's hectic business world. From coaching special employee needs to coaching the most achieving employees in your organization, you'll learn how to establish mutual trust and straightforward communication. By doing this, you can increase the amount of goals reached, increase the number of problems solved, become noticed for your quality of business, and improve your own managerial performance!

You'll Learn How To:

  • Identify with the coaching process model
  • Fairly evaluate your employees
  • Set up attainable performance goals
  • Communicate using feedback

Program Includes: A 30 minute DVD, Audio CD, and Workbook

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00

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    Succeed by Listening in an Instant - DVD

    An old philosopher once said: "One mouth, two ears," meaning (we think) that we should listen at least twice as much as we speak. It seems so easy to do and yet it can be oh so difficult.

    In this video program you'll discover the basic principles and techniques needed to become an active listener and better communicator in both your business and personal life. You'll learn to handle the tough situations by really understanding what has been said. You'll have the confidence needed to solve the difficult problems and react without misunderstanding.

    Persuasion is also a part of listening and you will learn how to become even more persuasive just by listening correctly. You'll develop the skills necessary to become a level one listener (the best!) and an understanding communicator.

    This enhanced DVD edition of Succeed By Listening is part of the In An Instant ® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD and a post-test that may be reproduced. It also includes a copy of the book Listening, That Forgotten Skill.

    Length: 35 minutes.

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    Supervising the Difficult Employee - DVD

    This program is also available for online training. See details below.

    Nobody likes working with a difficult employee...and for supervisors, confronting that employee about his or her difficult behavior seems even worse. Supervising the Difficult Employee, however, will steer you through six main objectives that will help you redirect that employee. That employee's behavior may be non-productive, and negatively affects coworkers' performances--hence,the difficult employee.

    This program begins by high-lighting steps for determining the root problem, using accurate documentation, then helping the employee take corrective action. Who knows? You may find that your "problem" employee just needed guidance to be one of your "best".

    Comes complete with a 23 minute DVD, audio CD and copy of the book "Supervising the Difficult Employee," by Ann M.

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    The Write Stuff - DVD

    This program is also available for online training. See details below.

    There is nothing like good writing. Good writing may stretch our imaginations. And, yes it may be difficult and time consuming. But the ability to communicate clearly and succinctly and have people understand what we are saying is critically important both in our business and personal lives.

    The Write Stuff DVD training program provides a practical how-to guide to help you become a better writer-both professionally and personally.

    In this truly non-threatening training program you'll learn:

    • The two unbreakable rules of writing
    • Techniques needed to make reports, memos, letters and business presentations more understandable by your readers
    • How to eliminate writer's block how to answer many of the tough grammar questions
    • How to truly reward yourself for completing your writing assignment

    "The Write Stuff" video training program comes complete with a DVD, audio CD and book that contains numerous vignettes and graphics to help you learn more quickly and easily. If you want to improve your writing, this program is a must! We hope you will give it a try.

    Program Includes: A 39 minute DVD, book and audio CD.

    Online Training Option:

    This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00

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    Time Management DVD

    It's 6:00 in the morning and you're already at your desk. In a desperate attempt to be productive, you plan to work - uninterrupted - until the frenzy of regular business hours begin. You don't have to rise before dawn to be effective at work. You just need the exciting, yes exciting training program Time Management: Get the Most out of Your Time. You can take hold of your time. You can take hold of your schedule. You can manage your job more effectively.

    This time-saving training program will help you:

    • Use the simple ABC System to prioritize your jobs
    • Deal with and conquer time-wasting procrastination tactics
    • Block off time each day for uninterrupted work
    • Plan for and shorten phone calls to cover only necessary information
    • Understand the importance of saying "no" to save your time
    • Carefully organize meetings to reduce their time and increase their effectiveness
    • Utilize the quiet time of airline travel
    Too many of us get bogged down in time-wasting activities. But you can change all of this. Remember, you're in control!

    Comes complete with a DVD, CD audio and copy of the book Time Management by Marc Mancini, which is part of the Business Skills Express Series published by The McGraw-Hill Companies.

    39 minutes.

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    Writing for Business Results - DVD

    This program is also available for online training. See details below.

    If you write well, you will often do well. It's that simple. But many of us haven't taken a writing course since high school or college. When we sit down to write, we confront a frustrating, time-consuming task. Words and meaning elude us. Precious hours march by as we stare at a blank computer screen. Don't despair. You don't have to be a best-selling author to write clearly and effectively. You just need to follow the program in Writing for Business Results. This clear-cut, non-threatening approach gives you the principles you need to make your writing powerful, interesting and relevant to the reader.

    You'll improve all aspects of your business writing from memos to e-mails to detailed annual reports by learning how to:

    • Put the "Five C's" of effective writing to work
    • Create a plan for letters, memos and e-mail
    • Keep your messages short and simple
    • Grab your readers with a strong opening line
    • Provide the detail needed to support your writing
    • Apply the Six Principles of The Writer's Edge

    Sharpen your pencils, fire up your computer, and write for results! This new training program comes complete with a DVD, CD audio and copy of the book Writing for Business Results by Patricia E. Seraydarian, which is part of the Business Skills Express Series published by The McGraw-Hill Companies.

    25 minutes.

    Online Training Option:

    This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00

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    50 Activities for Self-Development

    Comes complete with learning objectives, facilitator guidance, and reproducible materials.

    Activities cover

    • Observation skills
    • Influencing others
    • Group problem solving
    • Reducing stress
    • Personal motivation
    • Responding to new challenges

    Training Objectives

    • Identify areas needing particular attention
    • Determine a complete personal development plan
    • Remove blockages to personal success
    • Develop effective managers

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    Get Hired! How to Ace the Interview - DVD

    Get Hired! How to Ace the Interview will teach interviewees how to be confident and prepared with the knowledge of key interviewing skills presented in this program. The key learning topics focus on teaching job applicants how to develop a profile of their personal characteristics and career skills to help them be better communicators during an interview.

    Applicants will also learn how to develop skill/benefit statements and SHARE examples, which are both key elements of a successful interview. Basically, it's the interviewee who applies these techniques the best... who will Get Hired!

    How-To Training Points:

    • How to develop a profile of your skills
    • How to develop a realistic, honest description of both the technical skills and performance skills important to the job in question
    • How to identify someone inside or outside the target organization who can help sway a hiring decision in your favor
    • How to use skill/benefit statements to help present a positive, capable image
    • How to use the SHARE model to develop effective responses to questions
    • How to successfully answer difficult or strange questions
    • How to employ a general interviewing strategy that will fit any interviewer's method of interviewing

    Includes: 28 minute DVD or VHS video and leader's guide

    • Get Hired! How to Ace the Interview - DVD $695.00 [Add to Cart]
    • Get Hired! How to Ace the Interview - DVD Rental $295.00 [Add to Cart]
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    How to Deal with Cultural Diversity in the Workplace - DVD

    We all come from diverse backgrounds and we all view things from our own vantage point. Just because people do things differently doesn't mean they're wrong. They may just be looking at things in a totally different way.

    In the DVD training program "How to Deal with Cultural Diversity in the Work Place" you will learn to see the value of these differences in people and learn to put cultural diversity to work to benefit you and your organization.

    We no longer live and work in an insular market-place. We are now part of a worldwide economy with competition coming from nearly every continent. For this reason we need every bit of diversity that will make us more creative and open to change. Cultural diversity brings fresh ideas and differing insights to each and every company.

    In this DVD training program you will learn how to:

    • Communicate effectively with individuals from diverse cultures
    • Mentor individuals from different backgrounds
    • Be sensitive to older employees within your organization
    • Build foundations for teamwork
    • Deal with the varying perspectives of individuals from diverse cultures
    • Resolve conflicts by focusing on the common goal
    • And, more
    This JWA/Video training program comes complete with a DVD, CD audio and copy of the book "Cultural Diversity in the Work Place" by Sally J. Walton, which is part of the Business Skills Express Series Published by The McGraw-Hill Companies.

    30 minutes.
    Additional books and CD audios available

    • How to Deal with Cultural Diversity in the Workplace - DVD $149.99 [Add to Cart]
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    675 Ways to Develop Yourself and Your People

    The perfect opportunity to reflect on yourself and where you’re headed

    Strategies, ideas and activities for self-development and learning in the workplace

    By Laurel Alexander

    We all struggle as professionals to stay on top of our game. Here is a book with hundreds of practical ways to take control of moving your career in the direction you want to go – and of helping your people do the same.

    675 Ways to Develop Yourself and Your People reflects the real needs of real people in today’s workplace. You’ll gain exercises, activities and strategies that will help you develop your ability to build positive work relationships, change an aspect of your interpersonal behavior, come across as powerful in meetings, listen, make decisions, survive a downsizing and much more. 

    The engaging and hands-on resource provides a set of 50 individual learning opportunities and over 600 ideas, techniques and activities for making the most of the learning opportunities. Each module begins with an overview of the subject and moves on to exercises in easy-to-use categories:

    • Individual tasks and reflections
    • Working with others – a peer, colleague or partner
    • Working with a mentor
    • Developing others – exercises for facilitators to use in groups
    • Useful Web sites

    You can pick up this book and start wherever you like. You’ll be amazed at how many opportunities you face each day to learn with and from your co-workers, facilitate the development process in others and travel purposefully through your life.

    • 675 Ways to Develop Yourself and Your People $149.99 [Add to Cart]
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    Winning Presentation - Next Speech DVD

    Be ready to anticipate the moment. Feel the goals and aspirations of your audience and make the presentation of your life! Divided into three sections—planning, writing and giving a presentation, The Basics of How to Plan, Write and Give a Winning Presentation! will help you overcome the “presentation jitters” and deliver what the audience expects—a great speech! Includes DVD and 75 Ways to Improve Your Next Speech book. 30 minutes.