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 Professional DevelopmentFree previews, government, education, consultant and non-profit discounts available on select DVD and video programs. Contact us for details.
 The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals. With the new Basics of Business Etiquette how-to video training program you'll learn:
The Basics of Business Etiquette training program comes complete with a DVD, audio CD and copy of the book The Basics of Business Etiquette by Majorie Brody and Barbara Pachter, which is part of the Business Skills Express Series. Length: 45 minutes A preview is available in both high-quality and quick-download
 Complete Package This seminar is about creating success for oneself in the new economy. It offers you best practices that come directly from the real strategies of real people who are really succeeding on their own terms. These practices are among the most important findings of ongoing workplace-interview research conducted by RainmakerThinking since the mid 1990's. The underlying assumption of Career Skills for the New Economy is that, in the new economy, individuals will have to be extremely good at fending for themselves if they are to survive and succeed. The most successful people will position themselves as free agents and sell their skills and abilities on the open market. Even those who work for the same employer for years on end will have to take responsibility for their own success and security. Seminar Includes:
 Had enough STRESS? ...Ughhh! This training program reveals valuable information about the human mind and body that can help turn you into an "Anxiety Analyst" and control much of the stress you feel everyday at work and at home. Overcoming Stress At Work defines stress, helps you identify your own stresses, teaches you the physical symptoms of stress-and relays positive mental-changing techniques to overcome non-positive stress once and for all. Comes with a DVD, CD audio, and a copy of the book "Overcoming Anxiety at Work," by Jane R. Miskell, which is part of the Business Skills Express Series published by The McGraw-Hill Companies. 19 minutes
Career Development Toolkit to Develop and Motivate Your Employees This toolkit gives employees the framework, assessments, and practical tools to take charge of their development and learning in sync with the needs of your organization.
 One of the biggest mistakes we make each day at work and in our homes is to underestimate the power of communication. We simply take for granted that communication really is a tool, and that it can help "make or break" us. This training program shows us how our daily communication skills can dramatically propel us to new levels of success. You'll get an inside-out look at the two basic categories of communication: Internal - the voice within, and Interpersonal - listening and dealing with others. Each category is explored in detail to help advance your understanding of how to create effective communication. You'll Learn To:
Length: 22 Min.
 Best-Seller Tips, Tactics, and How-To's for Delivering Effective training This complete collection of training tips, tactics and how-tos will show you the eight steps to proper presentation preparation, how to customize training to your audience, and how to keep learners motivated both during and after the training session. This second edition includes a comprehensive resource guide, activity sheets, transparencies, outlines, detachable index cards, and more. An invaluable resource for delivering cost-effective, high-impact training. Selected Contents
"How to Develop Effective Communication Skills" is a systematic, detailed training program that gives you a blueprint for effective communication; a formula for understanding. You will learn the skills needed in order to compete in the worldwide marketplace to make you and your company successful. You'll learn to:
This enhanced DVD edition of How to Develop Effective Communication Skills is part of the In An Instant Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD and a post-test that may be reproduced. It also includes a copy of the book "Effective Interpersonal Relationships" by Robert W. Lucas, which is part of the Business Skills Express Series. Length: 34 minutes
Too many people view the process of time-management as a survival exercise rather than a road map to success. They remember the old quote, "Time is money," and they panic! They are always just trying to survive, and not very well, the latest deadline crisis either in their office or at home. Well, it doesn't have to be this way at all. We can all learn to make the best use of our time either in the office or at home by putting into practice the techniques and skills found in How To Get Things Done. With this DVD, audio CD and book, you'll learn fresh new ideas and techniques on how to master your time. You'll discover how to avoid procrastination; how to deal with the deadly crunch of meetings, phone calls and deadlines; the tactics to say "no" when you must in difficult situations; how to set meaningful goals; how to delegate and not worry about the job getting done and how to establish priorities at home as well as at work! Loaded with graphics and vignettes, this video program is a must-purchase for all who need help with time management - and don't we all! Complete with DVD, audio CD and book.
In The Differences in People you'll learn how to overcome stressful personality conflicts; how to recognize the control we have over ourselves; how to develop better business relationships and how to understand and adjust our "belief filters." Volume II: Dealing with Difficult People In Dealing with Difficult People you'll learn the various types of difficult behavior; discover the formula for changing attitudes and the ways to bring out the best in people. Volume III: Strategies for Increased Self-Esteem In Strategies for Increased Self-Esteem you'll learn how to maintain your composure when times get tough and you are under pressure. Also, you'll discover the keys to communicating effectively and you'll learn the importance of positive self esteem. 3 Volume Set includes 3 DVDs or videos and 3 workbooks.
 This program is also available for online training. See details below. Are meetings a valuable business tool or a waste of time? When should a meeting be called and who should attend? Better yet, when should a meeting be avoided and who should not be invited? These questions and many more are answered in the 30-minute training program How To Hold Successful Meetings . The 30 tips in this program are designed to be put to use immediately! You'll learn to develop a proper agenda and why it's important; how to reinvigorate a stalled meeting; how to use brainstorming when creative ideas are needed; how to invite the right people to the meeting so as to get the most out of it; how to start on time and use a realistic schedule; how to run short, profitable meetings and much, much more. Improve your meetings now by putting to work the solid, do-it-now common sense techniques found in this program. Complete with DVD, CD audio and book. 45 minutes. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
One of the greatest fears for most individuals is making a presentation in front of one person or an entire group. The fear is real and, for many, it can be devastating to an otherwise promising career. Now, with this 30-minute training program, you'll learn to develop the skills necessary to make every presentation a total success. You'll learn how to: overcome jitters; appear calm and composed; deliver what audiences expect; and much more. Order now and improve your skills in the crucial activity of making presentations! Includes: A 30 minute DVD, 97-page book and audio CD Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
Someone once said, "It's not the job that causes me problems, it's the people that work for me!" Well, sorry to say, in many cases people feel just this way. But it does not have to be like this. Being a supervisor can be one of the most satisfying, productive and even enjoyable experiences anyone can have. One of our best selling DVD programs, How To Supervise People, really takes the mystery out of being a supervisor. Complete with DVD, CD audio and book, it makes it an enjoyable experience learning how to develop and improve the skills necessary to become an excellent supervisor and leader. When you really think about it, leadership is the ultimate challange in any job. It takes skill, toughness, and sensitivity sprinkled with that ever-so-important touch of common sense. In this DVD program you'll learn the how-to approach to supervising - some theory and a lot of "what to do if" answers. How To Supervise People shows you the techniques to develop and inspire your people. It gives you the keys to teamwork and team building; techniques for dealing positively with conflict and compromise; strategies for dealing with change; the best method for cost control and methods improvement and much, much more. Developed for the new supervisor, the soon-to-be supervisior or the long-time professional, How To Supervise People is a sure winner!
To succeed in business today you must become an effective communicator. Why then are some people better communicators than others? In most cases the mastery of effective listening skills gives the best communicators the desired competitive edge. With the new video training program Listen and Win you'll learn:
The Listen and Win video training program comes complete with a DVD, audio CD and a copy of the book Effective Listening Skills by Dennis M. Kratz and Abby Robinson Kratz. Length - 30 minutes.
Faster. Sooner. Better. More. Now. Yesterday! Can you ever get it all done? The time we spend each day not accomplishing what we want or need to accomplish can add significant stress to our business and personal lives. But since we can't change time, we must learn how to make the most of the time we have. This training program shows how to virtually "add" minutes to each day by forming a logical, prioritized sequence or "plan of action" that incorporates the use of symbols, notes, teamwork, clear communication processes, and much more. You'll Learn To:
Includes 23 minute DVD, book and audio CD
Negotiation takes place all the time. It plays a vital role in your everyday business and personal life. Yet, many people view negotiation as an onerous exercise to be tolerated rather than enjoyed. By viewing the video training program "Negotiation for Business Results" you'll develop the skills necessary to help you become a successful negotiator, and at the same time, learn to enjoy the process along the way. You'll learn:
This enhanced DVD edition of "Negotiating for Business Results" is part of the In An Instant® Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD, and a post-test that may be reproduced. It also includes a copy of the book "Negotiation for Business Results" by Judith E. Fisher, which is part of the Business Skills Express Series Length: 39 minutes. Preview:
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