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 Professional DevelopmentFree previews, government, education, consultant and non-profit discounts available on select DVD and video programs. Contact us for details.
 The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals. With the new Basics of Business Etiquette how-to video training program you'll learn:
The Basics of Business Etiquette training program comes complete with a DVD, audio CD and copy of the book The Basics of Business Etiquette by Majorie Brody and Barbara Pachter, which is part of the Business Skills Express Series. Length: 45 minutes A preview is available in both high-quality and quick-download
Produced - 2005 A bad first impression is hard to shake…something Jason, Marita, and Chris are about to find out on their first day at work. This video will save your students from common workplace blunders by showing them how to present a polished appearance, use positive body language, and demonstrate a can-do work ethic. Donna Panko, a professional corporate image consultant, shares her knowledge while the Wall of Wasted Opportunities—an animated rogues’ gallery of employees who blew their first impression—memorably drives the program’s message home. A viewable/printable instructor’s guide is available online. Correlates to the career standards from the National Occupational Information Coordinating Committee. (22 minutes)
Produced - 2004 Every teacher has been there—staring in the face of a difficult student or group of students threatening to thwart the progress of the day’s lesson. But how can the teacher handle the conflict in a way that benefits everyone? Frustrated back-and-forth shouting between teacher and student should not and does not have to take place in the classroom. This program suggests practical classroom management strategies which are designed to help difficult students learn more successfully. It also examines why some students are disruptive and provides educators with specific techniques to prevent disruptive behavior. (30 minutes)
Best-Seller! There is little doubt that e-mail is an extremely useful innovation that has changed, and continues to change, the way we communicate. However, the fact that e-mail is different from both voice- and paper-based communication can be a source of frustration for many people. This program gives viewers an understanding of the conventions that have been developed by e-mail users over the years to facilitate effective communication. In addition, the video exposes many of the myths that exist regarding such issues as e-mail privacy, and warns of possible dangers when using e-mail. The words “spamming” and “flaming” may not make sense to everyone, but chances are they’ve come across examples of this type of behavior in their e-mail usage. The animated “cyber postman,” who features throughout the video, has seen every example of bad e-mail usage you could imagine. With his assistance we provide a comprehensive introduction to the etiquette of using e-mail. A viewable/printable instructor’s guide is available online. (20 minutes)
 Released in 2000 No more jitters on the first day of work. Back to the Basics is a five-part series designed to introduce young adults to the work world. It addresses the issues of Problem Solving, Conflict Resolution and Etiquette, Communication Skills, Stress Management, and Professional Image. Specialists in career planning, organizational behavior, and workplace wellness share their advice on how to navigate the business world successfully. A diverse group of young adults also share their experiences in the workforce, giving the viewer a complete look at what works and what doesn’t. The entire series is led by a host who shares information from our research, tests viewers on their current skills, and introduces each of the program’s players. After watching these programs, viewers will know how to act and react in any business situation, providing a comfortable, knowledgeable start to any career. A 5-part series, 18-23 minutes each.
 Complete Package This seminar is about creating success for oneself in the new economy. It offers you best practices that come directly from the real strategies of real people who are really succeeding on their own terms. These practices are among the most important findings of ongoing workplace-interview research conducted by RainmakerThinking since the mid 1990's. The underlying assumption of Career Skills for the New Economy is that, in the new economy, individuals will have to be extremely good at fending for themselves if they are to survive and succeed. The most successful people will position themselves as free agents and sell their skills and abilities on the open market. Even those who work for the same employer for years on end will have to take responsibility for their own success and security. Seminar Includes:
 Had enough STRESS? ...Ughhh! This training program reveals valuable information about the human mind and body that can help turn you into an "Anxiety Analyst" and control much of the stress you feel everyday at work and at home. Overcoming Stress At Work defines stress, helps you identify your own stresses, teaches you the physical symptoms of stress-and relays positive mental-changing techniques to overcome non-positive stress once and for all. Comes with a DVD, CD audio, and a copy of the book "Overcoming Anxiety at Work," by Jane R. Miskell, which is part of the Business Skills Express Series published by The McGraw-Hill Companies. 19 minutes
Career Development Toolkit to Develop and Motivate Your Employees This toolkit gives employees the framework, assessments, and practical tools to take charge of their development and learning in sync with the needs of your organization.
 One of the biggest mistakes we make each day at work and in our homes is to underestimate the power of communication. We simply take for granted that communication really is a tool, and that it can help "make or break" us. This training program shows us how our daily communication skills can dramatically propel us to new levels of success. You'll get an inside-out look at the two basic categories of communication: Internal - the voice within, and Interpersonal - listening and dealing with others. Each category is explored in detail to help advance your understanding of how to create effective communication. You'll Learn To:
Length: 22 Min.
 Best-Seller Tips, Tactics, and How-To's for Delivering Effective training This complete collection of training tips, tactics and how-tos will show you the eight steps to proper presentation preparation, how to customize training to your audience, and how to keep learners motivated both during and after the training session. This second edition includes a comprehensive resource guide, activity sheets, transparencies, outlines, detachable index cards, and more. An invaluable resource for delivering cost-effective, high-impact training. Selected Contents
"How to Develop Effective Communication Skills" is a systematic, detailed training program that gives you a blueprint for effective communication; a formula for understanding. You will learn the skills needed in order to compete in the worldwide marketplace to make you and your company successful. You'll learn to:
This enhanced DVD edition of How to Develop Effective Communication Skills is part of the In An Instant Business Training Library. It comes complete with a DVD, video tape, closed captioning, audio CD and a post-test that may be reproduced. It also includes a copy of the book "Effective Interpersonal Relationships" by Robert W. Lucas, which is part of the Business Skills Express Series. Length: 34 minutes
Too many people view the process of time-management as a survival exercise rather than a road map to success. They remember the old quote, "Time is money," and they panic! They are always just trying to survive, and not very well, the latest deadline crisis either in their office or at home. Well, it doesn't have to be this way at all. We can all learn to make the best use of our time either in the office or at home by putting into practice the techniques and skills found in How To Get Things Done. With this DVD, audio CD and book, you'll learn fresh new ideas and techniques on how to master your time. You'll discover how to avoid procrastination; how to deal with the deadly crunch of meetings, phone calls and deadlines; the tactics to say "no" when you must in difficult situations; how to set meaningful goals; how to delegate and not worry about the job getting done and how to establish priorities at home as well as at work! Loaded with graphics and vignettes, this video program is a must-purchase for all who need help with time management - and don't we all! Complete with DVD, audio CD and book.
In The Differences in People you'll learn how to overcome stressful personality conflicts; how to recognize the control we have over ourselves; how to develop better business relationships and how to understand and adjust our "belief filters." Volume II: Dealing with Difficult People In Dealing with Difficult People you'll learn the various types of difficult behavior; discover the formula for changing attitudes and the ways to bring out the best in people. Volume III: Strategies for Increased Self-Esteem In Strategies for Increased Self-Esteem you'll learn how to maintain your composure when times get tough and you are under pressure. Also, you'll discover the keys to communicating effectively and you'll learn the importance of positive self esteem. 3 Volume Set includes 3 DVDs or videos and 3 workbooks.
 This program is also available for online training. See details below. Are meetings a valuable business tool or a waste of time? When should a meeting be called and who should attend? Better yet, when should a meeting be avoided and who should not be invited? These questions and many more are answered in the 30-minute training program How To Hold Successful Meetings . The 30 tips in this program are designed to be put to use immediately! You'll learn to develop a proper agenda and why it's important; how to reinvigorate a stalled meeting; how to use brainstorming when creative ideas are needed; how to invite the right people to the meeting so as to get the most out of it; how to start on time and use a realistic schedule; how to run short, profitable meetings and much, much more. Improve your meetings now by putting to work the solid, do-it-now common sense techniques found in this program. Complete with DVD, CD audio and book. 45 minutes. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
One of the greatest fears for most individuals is making a presentation in front of one person or an entire group. The fear is real and, for many, it can be devastating to an otherwise promising career. Now, with this 30-minute training program, you'll learn to develop the skills necessary to make every presentation a total success. You'll learn how to: overcome jitters; appear calm and composed; deliver what audiences expect; and much more. Order now and improve your skills in the crucial activity of making presentations! Includes: A 30 minute DVD, 97-page book and audio CD Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
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