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Meeting Management

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The Encyclopedia of Games for Trainers

Andy Kirby

Use these participative training techniques to rejuvenate, challenge, and motivate participants. This collection of over 145 group games will get participants involved in the learning process and add substance to new or existing programs on any training topic.

In addition to providing you with a substantial stock of games, the manual includes an in-depth discussion of the unique dimension that well-presented games add to a training session. It covers proper preparation for the use of games in training, techniques for providing feedback to participants, and methods for choosing a game that is right for your audience and subject matter.

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How to Ask Positive Questions - DVD

The Hidden Communication Skill That Will Make Your Next Team Meeting More Productive

With John O'Hurley

We understand that speaking clearly, using proper listening skills, and knowing the importance of non-verbal cues all play vital roles in clear communication between people in organizations. Surprisingly, the impact of questions, and how to ask them properly, remain an unacknowledged part of the training curriculum. This sprightly and to-the-point video addresses that shortfall.

Driving home the lessons is John O'Hurley, best known as J. Peterman on the Seinfeld series. His unique persona helps deliver these important learning points.

  • Appreciate how learning to ask positive question can improve team effectiveness.
  • Recognize that asking questions is a communications skill, just like speaking clearly or listening effectively.
  • Develop the ability to use inflection, phrasing, and timing to ask positive questions.

This intriguing, involving, and entertaining video will improve:

  • Team Effectiveness
  • Communication Skills
  • Productivity In Meetings

How To Ask Positive Questions is designed to be used during team training sessions devoted to productivity and communication skills, or before a meeting starts.

By increasing the questioning ability of employees, the video's benefits extend beyond team impact. Employees who can properly ask questions will deal better with all colleagues throughout the entire organization. Additionally, communication with both external and internal customers will improve.

Entertaining, motivational, and informative, How To Ask Positive Questions is a skill-building, consciousness-raising video that will energize your teams to perform at higher levels.

Program Includes: DVD or VHS (Running time: 12 minutes) 32-page Leader’s Guide with Two Lesson Plans

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Better Meeting Management - DVD

Put an end to unproductive meetings, for good!

Are too many unproductive, wasteful meetings eating up your time? If so, then here is the better-meeting-management-training program you've been waiting for to put an end to unproductive meetings. This program begins by showing you the advantages and disadvantages of meetings in the pre-meeting step, then walks you through a systematic decision-making process. This all results in a productive problem-solving or informational meeting that everyone wants!

You'll Learn To:

  • Understand when to/or not to hold a meeting by using A-C-T
  • Correctly distinguish who should be invited to a meeting
  • Set a clear, purposeful agenda
  • Crystallize the nature of the problems/issues and poignantly define objectives
  • Implement "Problem Re-formulation" to come up with workable ideas
  • Observe the three basic rules of brainstorming
  • Use "matching orders" to assign follow-up actions

    Comes complete with DVD, CD audio and Better Meeting Management booklet

Length: 22 Min.

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Making Team Meetings Work
Meetings are the hub of team communication and decision making. This workshop addresses why meetings should be called, how to prepare for them, and most importantly how to conduct them effectively.

Workshop Includes:

  • Instructor's Guide
  • Lesson plans and activities
  • Instruments (if applicable)
  • Participant Course-book
  • Transparency Masters

Time Required: 4 hours

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Complete Hell Series - DVD

Featuring John Cleese

This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers.

Bosses From Hell!
There’s an art to being a good boss, but some people have yet to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can you spare a moment?, The helping hand, The best of motives, Where there’s a will and I’d like a word with you. Free Preview

Colleagues From Hell!
You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They’re typified in these clips in From ‘No’ to ‘yes’, Talking to the team, The paper chase, Straight talking and other programs. Free Preview

Communicators From Hell!
Some people just don’t know how to communicate at work, and need a helpful push through training to get the skills right. This amusing video really gets the message across. Free Preview

Customer service from Hell!
What can go wrong when you don’t have the right service skills? These amusing clips show the types of gaffes that can be avoided. Free Preview

Customers from Hell!
Difficult, demanding and down-right dangerous customers crop up in this collection of light-hearted clips.

Free Preview Employees From Hell!
Being a manager can feel like the hardest job in the world, especially when you’re dealing with Employees from Hell! This collection comes from titles including The dreaded appraisal, Managing problem people and Oh what the hell. Free Preview

Interviewers From Hell!
A light-hearted 10-minute look at interview gaffes and nightmares, featuring clips from classic John Cleese programs. Suitable as an ice-breaker, meeting break or to reinforce key interview skills learning points. Free Preview

Public Services from Hell!
Dealing with the public is a responsible position - but the service from some of those in authority leaves a lot to be desired in this selection of blunders.

Salespeople from Hell!
A collection of clips from award-winning Video Arts titles that confirm your worst fears about the sort of salespeople that give you hell. Free Preview

Teams from Hell!
A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking To The Team, Meetings, Bloody Meetings and From 'No' To 'Yes'Free Preview

The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!

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How to Hold Successful Meetings - DVD

This program is also available for online training. See details below.

Are meetings a valuable business tool or a waste of time? When should a meeting be called and who should attend? Better yet, when should a meeting be avoided and who should not be invited?

These questions and many more are answered in the 30-minute training program How To Hold Successful Meetings . The 30 tips in this program are designed to be put to use immediately!

You'll learn to develop a proper agenda and why it's important; how to reinvigorate a stalled meeting; how to use brainstorming when creative ideas are needed; how to invite the right people to the meeting so as to get the most out of it; how to start on time and use a realistic schedule; how to run short, profitable meetings and much, much more.

Improve your meetings now by putting to work the solid, do-it-now common sense techniques found in this program.

Complete with DVD, CD audio and book. 45 minutes.

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00

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    The Grapevine - DVD

    Featuring John Cleese

    Free Online Preview

    People do need to know what is going on, especially if there's something afoot that could affect them personally. And once the rumour mill starts grinding it's very difficult to stop - and even harder to correct any misinformation once it has gained currency.

    The grapevine shows what can happen when people suspect the worst and start to make up things for themselves. One of the largest customers of a fictional company has called in the receivers; the MD has made contingency plans and is confident that new contracts will forestall the need for compulsory redundancies.

    The message that managers were to pass on was one of reassurance but the production head doesn't brief his team properly and their fears mount, fuelled by the fact that people in other departments seem to know more than they do.

    Only when a key member of staff hands in his notice does he realise his mistake and the importance of structured communication .

    The benefits

    • Everyday settings and realistic situations demystify the concept of internal communications and emphasise the potential problems
    • Sets out proposals for achieving a professional communications process
    • Highlights the benefits of holding regular team meetings and encouraging staff to contribute ideas
    • Engaging use of humour to make messages stronger

    Program includes: DVD(28 mins), Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk

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    Manager's Library - (10 DVD Set)

    Improve your management team with the new Manager's Library. Comprised of 10 DVDs, 10 CD audios, and 10 books, this library will help your managers get the needed jump on the competition.

    Your cost $999.50! If you were to buy these programs individually the total would be $1,299.50. Buy the complete library and save $300.00!

    The Manager's Library includes the following titles:

    • How to Deal with Cultural Diversity in the Work Place
    • Prevent Sexual Harassment in the Work Place
    • Negotiating for Business Results
    • Succeed by Coaching
    • Empowering Employees
    • How to Supervise People
    • The New Supervisor: Skills for Success
    • Hiring the Best
    • How to Hold Successful Meetings
    • Time Management: Get the Most Out of Your Time

    Information about each program may be found under the individual listing on the website.

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    Straight Talking: The Art of Assertiveness - DVD

    Featuring John Cleese, Peter Capaldi and Jennifer Saunders. Release date: 1991

     

    Free Online Preview

    Techniques of assertive behavior are shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues.

    Straight talking shows that the basic rule of assertive behavior is honesty and that it's usually for fear of the response that honesty is avoided. However, this fear is generally over-exaggerated. The video is highly reassuring on this point for anyone who has doubts about volunteering what they think - even when asked to do so.

    It also demonstrates why aggressive behavior doesn't work in the long run and why it's important to establish a negotiating position and stick to it. The benefits

     

    • Particularly suitable for junior management, sales personnel and purchasing staff
    • The key lessons are explained by a presenter and illustrated by realistic action sequences in a variety of situations
    • Dramatic sequences and subtle humour deliver the messages in a powerful, convincing fashion

    Style: Humorous drama

    Program includes: DVD or VHS,(27 mins), Meeting break DVD, Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk

     

    • Straight Talking: The Art of Assertiveness - DVD $999.00 [Add to Cart]
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    The John Cleese Best-Seller DVD Library

    Here’s an opportunity for you to purchase some of john Cleese's best selling programs at a huge savings. The regular price of this package is $3,480.00 When you buy all four programs, you’ll save $348.00

    The John Cleese Best-Seller Library includes:

    • Meetings, Bloody Meetings (DVD)
    • More Bloody Meetings (DVD)
    • The Balance Sheet Barriers (DVD)
    • The Helping Hand: Coaching Skills for Managers (DVD)

    Additional information about each program is listed on our site.

    • The John Cleese Best-Seller DVD Library $3,132.00 [Add to Cart]
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    In An Instant (Vol.1,2,3,4 DVD Set)

    Best-Seller!

    You have a business problem but you just don't have the time to read all the articles and business books in hope that you can solve it. Well, no longer do you have to worry.

    Working with noted Industrial Psychologist Dr. Anthony Salemi we have developed the In An Instant DVD learning series which provides 20 solutions to many of today's most troubling business situations.

    The series offers methods you can put to work immediately to help turn those problems into positive business opportunities!

    Presented on four tapes with five solutions each, the series looks at the following business situations:

    Volume 1:

    • How to deal with the individual who is always late
    • How to respond to someone with poor hygiene (and have them improve)
    • How to deal with an employee who has a substance abuse problem
    • It's not my job-- How to develop individuals as team players
    • How to discipline effectively
    Volume 2:
    • How to be an effective time-manager
    • How to sell effectively
    • How to hire effective people
    • How to terminate an unproductive employee
    • How to run an effective meeting
    Volume 3:
    • How to give feedback
    • How to get a commitment for action
    • How to be an effective motivator
    • How to help people be effective decision makers
    • How to help your people manage stress effectively
    Volume 4:
    • How to delegate effectively
    • How to deal with conflicting employees
    • How to strengthen interpersonal impact
    • How to deal with procrastination
    • How to deal with closed-mindedness

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    Compendium of Icebreakers Volume 2 Connections: 125 Activities for Faultless Training - Binder/Book

    Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual – and the focus of these 125 tested and proven-effective activities for trainers.

    The activities are grouped under five critical points of contact trainers have with participants:

    • Making Contact Before the Workshop includes activities a trainer can do after the participants are identified or selected.
    • Saying Hello at the Beginning of the Workshop presents activities for introducing the trainer, clarifying objectives and expectations, helping participants get better acquainted and leading warm-up activities
    • Making Transitions Within the Workshop offers activities for building on what participants have learned from the workshop and one another.
    • Saying Goodbye at the End of the Workshop focuses on activities that help participants review what has been learned, develop a plan of action, celebrate and receive awards.
    • Following Up After the Workshop includes strategies for reinforcing what participants have learned and ensuring continuous learning.

    Based on the principles of accelerated and adult learning, the activities have sound objectives. But they are also fun. Some utilize all the senses. Many get participants on their feet and moving around. Others encourage participants to reveal what they already know and apply what they learn.

    The activities are formatted for easy use with clearly marked objectives, best occasion to use them, group size, estimated time equipment and supplies needed and materials. Many of the activities have ready-to-use handouts.

    • Compendium of Icebreakers Volume 2 Connections: 125 Activities for Faultless Training - Binder/Book $99.99 [Add to Cart]
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    Compendium of Learning and Development Quizzes

    By Sarah Cook

    One of the many challenges you face as a trainer is getting employees to look at themselves, their skill gaps and their attitudes. This collection of 43 fun and creative quizzes is just what you need.

    You’ll be amazed at how easy it is to find the perfect quiz. The quizzes are organized in alphabetical order. They also are grouped in nine easy-access topic areas: Communication skills, customer service, health and safety, leadership, performance management, personal development, teamwork, recruitment and selection, and training and development.

    The quizzes are easy to administer in the classroom, too. Accompanying each quiz are suggested responses to the questions and helpful background information.

     

    You’ll find quizzes that ask participants to fill in the blanks, choose from several answers, rank items and pick between true and false. Action plans can be developed immediately after most quizzes are completed and then evaluated. You can adapt each quiz to meet the specific needs of your group simply by changing wording, phrases or questions. You don’t have to be a professional trainer to use these quizzes. You could be a line manager, team leader – anyone who wants a fun and effective way to inspire learners to look inside and get to know themselves better.

    Sample topics:

    • Action-centered leadership
    • Body language
    • Delegation
    • Diversity
    • Influencing skills
    • Meeting skills
    • Performance appraisal
    • Stress management
    • Written communication skills

    248 Pages

    • Compendium of Learning and Development Quizzes $99.99
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    Manager's Collection (9 DVD Set)
    Free Shipping!

    Develop your leadership and supervisory skills with these nine high-impact productions.

    We all know that being a manager isn't easy. Roles are changing and today's managers find themselves faced with not only being responsible for the goals of their workforce but for the entire organization as well. These nine top-selling management training DVDs provide proven techniques that are guaranteed to improve productivity and people skills for new managers and seasoned veterans.

    Learning points include:

    • How to look for positive behavior, and praise often.
    • Earn the trust of the people you manage.
    • Reduce frustrating miscommunications.
    • Nurture teams through development stages.
    • Set goals that can be achieved—and are worth achieving!
    Programs Include
    • Be Prepared to Lead
    • Be Prepared for Meetings
    • Breakthrough Listening
    • Criticism: Giving and Taking
    • Managing People - Key Skills for Great Managers
    • Motivating Your Employees
    • Performance Coaching
    • Supervising for Quality
    • Time Management: Getting Control of Your Life and Work

    Guarantee: This comprehensive management training series will have your staff making more confident and knowledgeable decisions than ever before.

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    50 Activities for Administrative, Secretarial, and Support Staff

    One of the few resources that addresses the unique needs of support professionals

    By Elizabeth Sansom and Christine Newton

    This manual of activities is written for support staff – the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.

    The book presents a wide range of activities and handouts to help teach and apply the most critical competences for administrative, secretarial and support professionals. Titles include: Delivering Bad News, Getting My Point Across, Proud to Be Part of the Team and Getting Organized.

    It’s all here... the activity description, target group, objectives, number of participants, time, materials, important notes for the trainer, method and optional elements. Included is an activity time checklist – so you can choose from exercises that can be completed in 60 minutes, 60-90 minutes and two hours.

    The 50 activities are conveniently organized into 10 areas:

    • Orientation
    • Motivation and Empowerment
    • Caring for Our Customers
    • Face-to-Face Communication
    • Telephone Skills
    • Written Communication
    • Time Management
    • Managing Small Projects
    • Meetings
    • Presentation Skills

    This training can be carried out in short sessions and in-house by supervisors or managers who are not officially trainers. The exercises all actively involve the participants and –because they are fun – have much more impact.

    With 50 Training Activities for Administrative, Secretarial and Support Staff, you can motivate your staff, encourage them to achieve the best possible standards and enable them to grow in their constantly evolving jobs.

    $149.99 [Add to Cart]