Harassment Training

A staff of experienced HR professionals has created this essential desk book with a plain-English explanation of every angle of FMLA, ADA, workers' compensation, plus the immediate help you need to ensure compliance. Count on this resource to help you navigate these laws successfully.

Created by employment law experts, this unique and practical handbook provides prewritten checklists that help spot and correct compliance problems before they become costly lawsuits. You get checklists on HR policies, job descriptions, safety and OSHA, compensation programs, hiring practices, performance measurement, and much, much more.

Release - 2005

Best-Seller!

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Diversity: The Real Scene provides a multitude of scenarios which invite participants to think about what behaviors are discriminatory, how co-workers can learn to work together and what their responsibility is regarding the treatment of others. Viewers come to a sincere understanding of today’s diversity issues and learn behaviors that will help to create a more welcoming and productive environment for all. This program has been designed to give the facilitator maximum flexibility in choosing the most appropriate and effective scenarios for their organizations.

Diversity: The Real Scene raises awareness about one of the most important issues in the contemporary workplace. By alerting your employees to potentially difficult situations, they’ll avoid harassing and disrespectful behaviors, creating a healthy environment for everyone, with no costly lawsuits.

Participants will be able to:

• Explain the laws regarding discrimination
• Understand the value of differences
• Manage their biases
• Find common ground with co-workers
• Appreciate everyone’s responsibility for their treatment of others

Program Includes: 20 minute VHS or DVD video, leader’s guide with a customizable PowerPoint Presentation and 10 employee handbooks.

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Protect your organization with Legal and Effective Interviewing II: The Right Questions video program. Knowing your legal boundaries is one of the most important facets of the interviewing process. This video program provides you with a thorough practical approach to training supervisors and managers in this vital aspect of employment and covers such topics as setting the interview tone, the general interview format, listening techniques and more.

• Preparing for the interview
• Avoiding discrimination and lawsuits
• Gathering information
• Closing and documenting the interview

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A customizable PowerPoint™ presentation
• Informative training points and bonus material for refresher or training talks
• Video-enriched training organized by learning objectives that facilitates discussion
• A printable Leader's Guide
• Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

• Legal and Effective Interviewing II - The Right Questions - DVD $845.00 [Add to Cart]
• Legal and Effective Interviewing II - The Right Questions - DVD Rental $295.00 [Add to Cart]

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A system of progressive discipline is the best safeguard against charges of discrimination and wrongful discharge. In this video program, the steps of progressive discipline are clearly explained and the results of proper implementation are demonstrated. A "must see" for all supervisors and managers in your organization.

• How to verbally counsel an employee
• Issuing a written warning
• Placing an employee on suspension
• Terminating an employee

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A customizable PowerPoint™ presentation
• Informative training points and bonus material for refresher or training talks
• Video-enriched training organized by learning objectives that facilitates discussion
• A printable Leader's Guide
• Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 23 minutes

• Legal and Effective Progressive Discipline - DVD $645.00 [Add to Cart]
• Legal and Effective Progressive Discipline - DVD Rental $295.00 [Add to Cart]

The Training Scenes Library consists of 7 Volumes of training dramatizations addressing a variety of workplace issues.

These program is also available for online training. See details below.

The Training Scenes Library is a flexible, powerful and versatile tool. Each scenario can be plugged into an existing training program to enhance it's effectiveness, can be used as a stand alone unit to focus a discussion around a particular workplace issue, can be part of a series of team deliberations to improve communications and productivity, or can be used by an employee or work team to review training issues already visited.

• Volume 1: Subtle Sexual Harassment Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion and promote behavioral changes around the issue of workplace sexual harassment. By presenting a wide range of sexual harassment incidents, the training scenes can encourage dialogue that will bring issues out into the open where they can be effectively addressed. (9 scenes - 28 minutes)
• Volume 2: Diversity Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion and promote behavioral changes around the issue of diversity in the workplace. The training scenes can encourage dialogue that will bring race, gender, sexual orientation, age, religion, physical ability and other diversity issues out into the open where they can be effectively addressed. (6 scenes - 18 minutes)
• Volume 3: Diffusing Hostility - Customer Service Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion around the complex issues of dealing with hostile customers. The scenes will help customer service personnel develop skills to calm difficult situations, win the customer back into a respectful relationship, identify where organizational procedures negatively impact customer service, provide positive alternatives for angry customers, and know when a hostile customer crosses the line and becomes a safety risk. (4 scenes - 14 minutes )
• Volume 4: Conflict Resolution Training Scenes is intended to provide trainers, managers and employees with a resource to use in developing conflict resolution skills. The scenes will help employees and supervisors diffuse difficult situations, avoid escalation, improve individual and team performance, and know when a hostile interaction crosses the line and becomes a safety issue.
• Volume 5: Coaching and Performance Feedback are emerging as two of the central skills needed by those leading their organizations into the 21st century. In work environments where conditions change quickly - where new technologies, new processes, new products and new partners require that employees continuously learn and adapt, it is essential that we all have ways of measuring how we are doing, of reinforcing successful performance and of correcting where improvement is needed. (60 minutes)
• Volume 6: You Can STOP Harassment Training Scenes is intended to encourage employees, supervisors, team leaders and managers in public and private sector organizations to take responsibility to help end all forms of harassment in their workplaces. (28 minutes)
• Volume 7: PATTERNS - Sexual Harassment Training Scenes is intended to provide trainers, managers and employees with a resource to use in addressing the behavioral issues that lead to sexual harassment at work. These scenes look at common patterns of harassing behavior on the part of employees and managers and common management responses to that behavior.

  PATTERNS - Sexual Harassment Training Scenes consists of 8 dramatizations, most followed by a "rewind" where the scene is reenacted using improved skills resulting in a more positive outcome.

Support Materials

Each volume in the Training Scenes Library comes with a facilitator's guide and handouts. With the purchase of the program, you are granted a license to make as many copies of the Guides or handout/transparency pages as you need for your organization's use. All programs are available in open or closed captioned formats.

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

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Physical violence, verbal or sexual abuse is a dangerous possibility for healthcare staff during home visits. Kind words and streets smarts are not enough to insure their safety. Equip your home healthcare staff with the valuable information in, Personal Safety For Home Health Caregivers. This program teaches practical ways to defuse potentially violent situation and show your staff how to prepare for visits, set-up security measures and know assault-cycle awareness to prevent possible harm.

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
• Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
• Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
• Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
• Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

• Personal Safety for the Home Health Caregivers - DVD $445.00 [Add to Cart]

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This program focuses on teaching the important difference between innocent flirtation and sexual harassment.

• Definition of harassment
• The types of harassment likely to occur in educational settings
• How to prevent sexual harassment, and stop it if it occurs

Added features and benefits of DVD training include:

• Multiple Languages - English and Spanish languages on each DVD.
• Customizable PowerPoint® - makes training site-specific; perfect for training different personnel and departments throughout your school.
• Expanded Leader’s Guide - excellent resource to plan and implement your presentation. A quiz is provided that serves as a pre-and/or post evaluative tool.
• Chapterized Content - facilitates classroom discussion; ideal for refresher training, specific training points and navigation through the course.
• Portable Convenience - great for those who train and travel!

• Sexual Harassment For Education (Student Version) - DVD $395.00 [Add to Cart]

4-DVD Set!

Winning Workforce: Raising Your Employees' Awareness DVD Series employees on sensitive issues and give them a complete orientation ... in 30 minutes or less!

Winning Workforce: Raising Your Employees' Awareness packs vital information into five attention-grabbing videos ... each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference. Employee Training Smart-Value Pack - 4-DVD series includes ...

• Diversity and Discrimination - Discusses different forms of discrimination and the benefits of diversity.
• Substance Abuse in the Workplace - Describes how drugs and alcohol affect the work environment, warning signs of drug use, how drug abusers can get help, and the benefits of an alcohol and drug-free workplace.
• Sexual Harassment - Defines sexual harassments, what constitutes it, and the laws involved. Discusses how sexual harassment can be avoided and the benefits of doing so.
• Violence in the Workplace - Covers the different forms of violence, warning signs of potential violence, how to handle potentially violent situations, and the benefits of a non-hostile work environment.

These three short programs (each one between four and five minutes) can be used as new-employee orientation tools or as meeting openers or closers for any harassment, respect or diversity training. Perfect for a quick and concise refresher course for your organization's anti-harassment policy or to just introduce the fundamental and important concepts of respect, diversity and inclusion in the workplace.

Key Learning Points

• Learn the different types of harassment and their negative ramifications.
• Through legal definitions, learn the negative consequences of various types of harassment.
• Fully understand what stereotypes are and are not. Learn how stereotypes affect others and ourselves. Learn how to recognize them and stop negative behavior.
• Explore the benefits and rewards of a diverse organization in ways you may have never considered! The world has changed, and because of the global marketplace, diversity is even more important than ever.

Includes: Three DVDs / Length: 4 to 5 minutes each

• Opening Lines Series: Exploring Harassment, Understanding Respect & Facing Diversity - DVD $595.00 [Add to Cart]

Order this 90-minute audio conference recording, where our expert – an experienced employment law attorney – will tell you how to recognize and reform “below standard” employees. You’ll learn how to set clearly understood performance standards for your workers before problems set in, as well as how to administer discipline and terminate employees, if required, without making matters worse.

You and your colleagues will learn:

• The first step that’s required in your workplace to nip problem employees in the bud
• How you can recognize problem employees – and steer them to higher performance levels – before it’s too late for them to remain employed
• What steps you can take to administer progressive discipline with your workers (and how to avoid claims of discrimination or retaliation in the process)
• How to keep problem employees from affecting the morale of their co-workers
• The limits of “at-will” employment, especially when dealing with workers who are in protected classes due to their age, disability, gender, national origin, race, or religion
• Which mistakes many employers make when terminating problem employees (and how you can avoid repeating them!)

About Your Speaker:

Marie Burke Kenny, Esq., is a partner in the San Diego, California, office of the nationwide law firm Luce, Forward, Hamilton & Scripps, LLP. She represents employers in federal and state court litigation involving wrongful termination, discrimination, harassment, retaliation, unfair competition, and wage and hour claims. The former co-chair of the labor and employment law section of the San Diego County Bar Association, Kenny lectures frequently on a wide variety of employment law issues, and she is an adjunct professor of employment law San Diego State University. She earned her law degree from the University of San Diego.

Approved for Recertification Credit

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

• Dealing With Problem Employees Audio Conference on CD $199.99 [Add to Cart]

Conflict is the most critical phase of building effective relationships.Motivate people in your organization to utilize conflict and manage it as an opportunity for change. Prevent hostile work environments, cultural misunderstandings, discrimination, racism, sexism, harassment and other depleting patterns. Use the Conflict As Opportunity program to help you:

• explore cultural differences in the expression and management of conflict
• understand that conflict provides opportunities for learning
• see conflict as the most critical phase in relating across differences
• identify the core principles and skills to manage the complexity of conflict in the workplace
• learn to recognize the early warning signs of conflict
• manage conflict and facilitate co-creation

Includes: 30 minute DVD and leaders guide.

• Human Energy At Work Series: Conflict As Opportunity - DVD $500.00 [Add to Cart]

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Managing Harmony (26 minutes), defines the role leaders must play in creating and supporting a non-violent, respectful workplace. We explore the organizational costs of inappropriate behavior, diffusing hostile situations, aligning policy and behavior with the organization's values, how conflict can be a positive force, and the organization's responsibility to provide effective avenues for dispute resolution.

This program comes with a comprehensive Facilitator's Guide. Handout pages are incorporated in the guide. Trainers need only to decide which topics would be relevant for individual distribution and which to copy as transparencies. With the purchase of this series, QMR grants you license to make as many copies of the Facilitator's Guide or the handout / transparency pages as you need for your organization.

Online Stream Learning Option Includes:

• Post training test
• Trackable reporting results 24/7
• Certificates of completion
• Digital copies of the support materials
• Customized for you at no additional cost - your logo, your polices and more
• No need to download or install software - works with any standard browser  

Online Training Pricing:

• 1 to 1000 $6 per person
• 1001 to 3000 $5 per person
• Minimum order for any one program $395.00