 |
 Team Building & Teamwork
Training Objectives
 This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. The activities focus on Leadership, Corporate Citizenship, Salesmanship, Management, and Teamwork. Contributing to this collection is a range of trainers from a wide variety of disciplines and locations, including Europe, India, Canada, and a broad cross-section of the United States. Training Objectives
Training Methods
Time Guidelines: 50 activities vary in length from 15 minutes to 60 minutes.
 Best-Seller! Novice and experienced salespeople alike will benefit from these activities which focus on strengthening essential selling skills. The ready-to-use activities offer practice in closing a sale, developing new business, resolving customer objections, managing sales relationships, and more. Program Includes: A 3-Ring Binder, 300 pages, trainer's notes, feedback instruments, exercises and simulations.
 Comes complete with learning objectives, facilitator guidance, and reproducible materials. Activities cover
Training Objectives
 The New Sales Game is a highly interactive, one-day, facilitated program that uses presentations, group discussion, games, and activities to help sales representatives better understand their customers and develop strategies to become more effective solution providers. Participants will evaluate where they are, and where they need to be through a creative Customer Focus Tool and an easy-to-implement Action Plan. The training concludes with an entertaining group game to drive home key points. Participants will learn how to:
The complete training package includes:
 This versatile team development tool consists of a series of games for developing team effectiveness. The playing cards represent behavioral characteristics of effective teams and are designed to stimulate thinking and discussion. The cards are divided into four sections of thirteen cards each. Each section covers an essential area of team development and is indicated on each card by an icon in the upper right-hand corner. The four areas of team development are: unity, communication, support, and performance. Card Games for Developing Teams includes discussion games, card sorting and assessment games, acting and artistic games, as well as games involving the implementation of behaviors for team effectiveness. A learning objective is given for each game and activity along with a short summary and the approximate time needed. The simplest and most effective way to use the cards is for group discussion games and activities.
 Discover a new perspective to the concept of 'win-win' with A Better Way, the story of three South African retailers faced with finding a new approach to their businesses. One, challenged with street vendors at their storefronts, decides not to view their presence as an impediment, but rather an opportunity for increased success through cooperation. First, they provide the vendors with push brooms and other tools so the debris from the fruits and vegetables they sell can easily be cleared from the area. Then they give each one a hat with the store's name on it (which the vendors are proud to wear). The result? Each business is enhanced and customers enjoy the convenience of a full range of goods in one location. A Second is a grocery chain trying to gain market share in the sale of fresh fish, an area where they have had minor success and little clout. Knowing they need a better-quality product from their supplier, they express this, along with suggestions for a more efficient means of storing the fish from sea to port. With these changes, the supplier is able to increase the quality of their product and both parties realize increased profitability. A side result: the vendor's competition makes similar changes, thereby improving the quality of fish in markets throughout the region. Our third story focuses on a young manager who realizes that being in the center of town keeps his store from a large base of potential customers dependent on bus transportation. These prospective patrons would have to walk 17 minutes out of their way to buy clothes at the store and, in doing so, risk losing their place in line at the depot. The answer? Open a store near the depot. Doing so allows them to increase profitability at both stores and make customers very happy. All it took was the willingness to reconsider store placement. A Better Way teaches viewers to:
A Better Way is a profound look at the power of cooperation from Dr. Stephen Covey, founder and chair of the Covey Leadership Center and author of The 7 Habits of Highly Effective People Includes: A 15 minute DVD or VHS video and Leader's Guide
 Using DiSC To Build Team Relationships Today's competitive marketplace demands that organizations do more, with less not an easy task. To accomplish this, organizations need to find ways to work smarter and faster, relying more and more on the knowledge and skills of teams specifically high performing teams. A Foundation of Teamwork explores the essence of teamwork effective communication. In this program, DiSC is used to provide insights into communication styles and offer new opportunities for team building. Upon completion, participants will be able to identify their primary communication styles and those of other team members to identify potential areas of interpersonal conflict so they can minimize problems or avoid them entirely. Skill-Based Program Content
Facilitator Kit:
Participant Kit:
 Meeting the challenges of a rapidly changing and increasingly diverse world is more important than ever. This animated, award-winning video featuring Perry the peacock and his exotic feathered friends illustrates employee empowerment, effective communication and team building skills within the context of diversity. Insightful and inspiring. Key Learning Points:
Includes: A 10 minute video or DVD and leader's guide. Online Training Option:
 Meeting Opener What a great way to start any meeting! Or any day, for that matter! Activating Attitude!, a 4-minute meeting opener, sets the tone and stage for employees and managers alike to approach the workday (and any issues that may arise) with a positive attitude and a smile. Health, productivity and happiness are all affected by one’s attitude at work, and this vibrant and charming new meeting opener addresses all these issues. Using bright and energetic animations, exciting music and thought-provoking messages, Activating Attitude! is sure to get you and your audience off to a great start, no matter what the meeting is about! Key Learning Points:
Includes: 3 minute DVD or VHS Video
 Everyone in an organization forms part of a 'customer-service chain', which leads from dealing with customers right through the business. In a hotel scenario, an investigator is called in to investigate mismanagement, and identifies how people in departments not dealing with customers are actually letting external customer service down. Three steps to creating an effective internal customer perspective are identified:
The benefits
Programme includes: DVD(23 mins) , Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
 Best-Seller This easy-to-follow program that features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Both employees and managers will be able to use the seven commonsense "Guidelines" to discuss issues of respect in a diverse workplace as it relates to their own experience and behavior. The "Guidelines" are further broken down into "Simple Steps," which makes this an especially effective and user-friendly program. The vignettes include healthcare, manufacturing, retail, and office settings. Key Learning Points:
Program Includes: A 25 Minute DVD, Meeting Opener video on DVD, Vignettes only version, Leader’s Guide, Reproducible Participants Materials, PowerPoint Presentation on CD-ROM, Self-Study Overview CD-ROM and 50 “Simple Steps” Reminder Cards
 This course is also available for online training, see details below. Cure bad attitudes to increase productivity in your organization! Bad attitudes can threaten the essential functions of your workplace. They spread like viruses from individual employees through departments and infect entire organizations. Once an attitude virus begins to spread, it can become an epidemic in no time. Productivity suffers and so do individual workers. There's no doubt that today's workforce is especially susceptible. With this popular training video program, you will learn how to vaccinate your organization against this potentially devastating threat. Participants will benefit by learning to take responsibility for their own attitudes and success, plus, underlying causes for unproductive attitudes will be resolved and fewer personal problems will affect work. These better attitudes will positively impact team results and the bottom line. After viewing this video, participants will:
Program Includes: A 20 minute VHS or DVD of Main Program and Discussion Segments, Leader's Guide, sample Participant Workbook.
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 Training Objectives
Activities Cover
Training Methods
Time Guidelines
 This all new second volume of the best-selling Best Practices for Teams contains the latest thinking and techniques from over 40 expert practitioners in teams. This collection of articles, instruments, case studies, and training resources covers up-to-the-minute team topics from measuring, rewarding and managing the performance of teams, to dealing with new issues like virtual teams and computer-based groupware. All materials are fully reproducible. All of the instruments and training activities are included on diskette making it simple for you to customize and reproduce these materials. This book is a must-have if your job involves managing, facilitating, training, or leading teams. Includes practical resources on current team issues like:
 Andy Kirby Use these participative training techniques to rejuvenate, challenge, and motivate participants. This collection of over 145 group games will get participants involved in the learning process and add substance to new or existing programs on any training topic. In addition to providing you with a substantial stock of games, the manual includes an in-depth discussion of the unique dimension that well-presented games add to a training session. It covers proper preparation for the use of games in training, techniques for providing feedback to participants, and methods for choosing a game that is right for your audience and subject matter.
 Customer Favorite! Add new life to your training programs! Here's a collection of 75 games that will reinvigorate any training session. There is something here for every trainer and every training situation - from light-hearted energizers to thought-provoking closure activi ties. The games are based on current trends in the world of training, so they're sure to be a relevant accompaniment to your current training programs on team building, diversity issues, leadership, change, and more! Training Methods
Topics Include
 This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. Part One includes 25 interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of 25 individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. Includes: 300 Page Activity Manual
 Activity Manual Training Objective
Activities Cover
 From the Global Scenario Series Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures. Benefits of this training program include:
With this powerful yet easy-to-use training program, you'll find out how to foster effective leadership on a multicultural team, and how to overcome differences and benefit from cultural diversity. In this exciting dramatization, you'll profit from success stories on multicultural teams, as your employees gain essential skills for being effective with other people and cultures. Ideal for group discussion, team building activities, and improved multicultural communication in the business world. Includes: 14 minute DVD, PDF Download SCRIPT, EXERCISES, and ROLE PLAYS
 What works better than several exceptional individuals? A truly effective team. That's why the finest teams often contain experts in many different fields. Building The Perfect Team helps your organization select and fit the right people into the right positions. You'll see a clear demonstration of how a well-composed, creative team can be the perfect combination: wise, constructive, reliable, meticulous and single-minded. And those are solid reasons to make this program part of your team.
Length: 29 minutes.
From the Global Senario Series As businesses increasingly outsource operations across the globe, it's essential that you train your people how to work across technology with other cultures. To survive in business today, you need to master the often overlooked but potentially damaging impact of ancient culture on 21st century communications. Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America. Benefits of this training program include:
Designed to stimulate lively discussion and effective learning, this easy-to-use yet highly effective team building training video is based on expert articles on starting a virtual team and communication. This cutting-edge dramatization will enable you to get maximum virtual team benefit, and is ideal for team building exercises on modern technology and communicating in business. Program includes: 18 minute DVD, PDF script, exercises and role plays.
 Featuring John Cleese, Angus Barnett, Lorraine Brunning, Ricky Gervais and Jaye Griffiths. Release date: 2001
Many people are still not comfortable talking about their personal problems openly at work but in general we've come a long way from the 'lunch is for wimps' attitude that characterised business just a few years ago. Indeed today people are more concerned about how they can achieve work/life balance rather than being macho about their workload. The drivers for this change in focus aren't hard to find. Market competition is fierce, the pace of work is intense and change is endemic. Add to this environmental stress such as commuting and the ongoing demands of home life and it's no surprise that companies are looking ever more seriously at the ways in which they can support their staff. It's within this context that forward-thinking managers need to develop their counselling skills. All managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. The benefits
Style: Humorous drama Program includes: DVD or VHS,(25 mins),Meeting break video, Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
 Includes FREE CD with 25 role plays from the popular first volume-50 total role plays! Updated with 25 new role plays not covered in the first volume, the latest edition of the popular 25 Role Plays to Teach Negotiation will inspire you to think and act like a negotiation expert. If you're a management training and development specialist who needs one or two role-plays to use in a negotiation program, this book's a must. The book provides the opportunity to practice the behaviors used most frequently by successful negotiators-including questioning, clarifying, checking for understanding, summarizing and active listening. Each of these role plays is based on a unique approach to negotiation embracing three critical concepts:
Try out new behaviors that will help you:
Sample role-plays:
 Teams can be an extremely effective way to capitalize on the energy and creativity of a group of employees and make the best use of their diverse skills, knowledge, backgrounds, and approaches to work. Properly conceived and supervised, teams can boost productivity, increase motivation and job satisfaction among employees, and enhance creativity. This new Click 'n Train PowerPoint® presentation will help train your supervisors on the skills they need to successfully operate as team members and be able to effectively lead and oversee teams. Teambuilding for Supervisors includes:
 This workshop will energize newly formed teams by helping members explore different team roles as well as four critical stages of team development. By learning through experiential exercises about the behaviors that occur at each stage of team development, members will preempt resistance to the team approach. Workshop Includes:
Time Required: 4 hours
 Activity Manual by Roy Bailey Activities cover
Training Objectives
 Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas. Workshop Includes:
Time Required: 4 hours
 This new Communication Library allows you to improve your communication skills in a short period of time at a most reasonable price. The following new titles are included in the set:
Includes 5 DVDs, 5 CD audios and 5 booklets (5-Volume Set) Free Ground Shipping!
 Today’s supervisors face far greater challenges than any of their predecessors. The good news is that they need master only five basic skills to excel in their roles and progress to higher levels of responsibility. Here’s a tool you can use to help supervisors identify their strengths in these key areas and the skills they need to improve upon:
The self-scoring questionnaire can be completed in just a few minutes. Participants review 25 typical workplace scenarios and choose the actions they would take in these situations. The booklet includes rich interpretation and planning notes to help participants transform what they’ve learned into a plan for developing their own effective supervisory style. Sample scenarios:
|
Business Training Media, Inc.TM
4108 Hayvenhurst Drive, Suite 101 Encino, CA 91436, USA |
