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 Team Building & Teamwork This animated program tackles the tough subject of stereotyping in a delightful way by looking at some different "birds" in the workplace. It makes us do some soul-searching about the casual way we limit ourselves and others through stereotyping. We "pigeon-hole" others when we overlook their unique abilities, talents, personalities, and backgrounds. We do it to ourselves, too - when we impose limits and cheat ourselves of new experiences, challenging opportunities, and the fulfillment of our undeveloped potential. Though animated, this training tool is no flight of fancy. It's a critical component of training in today's changing workplace. Workgroups, committees, and executive teams will benefit from this program, as will any group interested in mobilizing the talents of all its members. PigeonHoled in the Land of Penguins will help team members recognize pigeon-holing, understand its high cost, and learn how to change the pattern. By tapping into the full creativity of everyone on a team, we open ourselves up to significant breakthroughs in innovation, productivity and team effectiveness. Participants will learn:
Program Contents: A 10 minute DVD or VHS and Leader's Guide
 This workshop enables team members to set goals and objectives that are in direct support of the team's purpose. Team members will learn to compose goals that are supported by specific measurable objectives. Workshop Includes:
Time Required: 2 hours
 Release - 2006 Positive Discipline teaches a simple, yet highly effective, five step process for correcting negative performance.
The program's vignettes are set in different work environments and feature three different performance issues (including the all too familiar example of an employee who is chronically tardy and frequently absent). Accompanying workshop materials include role-play activities, job aids (such as a conversation planner), and more. Program Contents: A 24 minute DVD or Video, Leader's Guide, PowerPoint Presentation on CD-ROM, 10 Participant Workbooks, 10 copies of the bookPositive Discipline: How to Resolve Performance Problems Quickly...and Permanently, 10 Job-Aid Reference Cards
 Free Online Preview
Everyone has to manage projects, but not everyone knows how to do it well. Bad management skills can be a costly drain on time and money, causing frustration and stress for everyone concerned. This programme provides a complete solution to the issues, exploring the techniques for project team leaders to better manage their project team, and so meet the project's objectives. In the DVD a manager is organising an office move, but she's made some common mistakes. She has failed to define the objectives of the project properly, her team's responsibilities are not agreed and the project is in danger of failing. Fortunately she is shown the right way to do things. She has a special program on her PC which provides invaluable advice to her - and to the programme's viewers - and helps her learn the key stages of project management. With the right project technique and by following appropriate people management skills, the move is achieved on time and on budget. The manager enjoys greater job satisfaction from her accomplishment, and her team is more motivated, happy and committed to her and the business.
Joe Torre has managed one of the most successful teams in baseball history – the New York Yankees. During his remarkable managing career, Joe Torre has realized that success is not just about winning; it is a culmination of victories and defeats and what you learn from each opportunity. While slumps and setbacks are inevitable for teams and organizations, the true measure of success is how you respond to and bounce back from adversity. In Sacrifice is Not Just a Bunt, Joe Torre illustrates how to achieve individual and organizational success by cultivating a positive attitude, team communication and self-confidence. Joe Torre’s tremendous success in both his playing and coaching careers is a result of his steadfast focus on six guiding principles:
Sacrifice is Not Just a Bunt teaches audiences that individual success can be greater and more satisfying when individual goals are tied to team success. The more individuals contribute to fulfill team goals, the better the team or organization, and the greater the individual achievement. Joe Torre speaks not just about winning, but about the importance of learning from wins and losses. Sacrifice is Not Just a Bunt is ideal for building confidence, commitment, and collaboration in teams and organizations. Length: 35 minutes
 Everyone sees the world differently. We all have different frames of perspective and reference. Generational Conflict happens when Boomers and Xers egin to make assumptions about each other and fail to recognize the other persons frame of reference. SHOWDOWN AT GENERATION GAP is for supervisors, managers and employees at all levels. It introduces differences, perceptions and expectations of the two dominant employee groups which comprise todays workforce -- Baby Boomers and Generation X. This video will show both managers and employees how they can become more effective in todays generationally diverse workforce. Viewers will learn : * How and why Boomers and Xers are different * What their complaints against each other are *How the generations can adapt their communication styles to build alliances with each other. Length: 22 minutes
 Also available for online training, learn more! The program is a fun, entertaining way to start any meeting. After a short ride on the #27 with Reggie, your people will be ready to work with you to explore creating a SMILE! culture in your company or organization. The SMILE! customer service training program offers a complete package to help you facilitate a training session around the topics of:
The SMILE! training package includes:
 Ensure Problems Get and Stay Solved It sometimes seems that there is a never-ending stream of problems to solve in business. Ironically, many are not new. They are recurring problems that never seem to go away. Step-By-Step Problem Solving shows participants how to get at the underlying causes of these problems and not just the symptoms so they get solved and stay solved. Skill-Based Program Content
Facilitator Kit:
Participant Kit:
 3rd Edition This updated version features vignettes in a variety of industries - manufacturing, white-collar business, healthcare, government and education, and contains many more "how-to" applications than the original. Develop useful strategies for moving through the three stages of workplace change (Endings, the Neutral Zone and Beginnings) including:
The workplace vignettes provide a realistic look at the types of changes we experience at work, and the steps we can take to help manage our response to those changes. Program Contents: A 18 minute VHS or DVD of the main program with the meeting opener, Jump!, and 5 Booster Shot video clips, Leader's Guide, PowerPoint presentation on CD-ROM, 10 Participant Workbooks, 10 Reminder Cards.
Free Online Preview A team briefing is a vital event in every organisation; it tells people what is happening and why. Team leaders therefore need to know how to talk to the team in order to exercise effective leadership. After all, people's attitudes are heavily influenced by their immediate boss who needs to secure the team's understanding, co-operation and support. Using three core lessons and a variety of locations - to demonstrate that the lessons apply to all types of business - the video makes it clear that preparation is a major component in running a successful meeting. That means giving advance notice, forestalling interruptions and preparing notes. But it doesn't end there. Preparation becomes redundant if the host is unable to control the meeting by keeping to the point, to anticipate questions, or to support management decisions. Programme includes: DVD(28 mins), Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
This powerful video program shows how, what started out as a very ordinary event, turned into a catastrophic situation where teamwork helped achieve a miraculous outcome. United Airlines DC-10, Flight 232 was flying en route from Denver to Chicago when it experienced engine failure in its #2 engine, leading to loss of all hydraulic power to the airplane. Using the two remaining engines as their only source of steering, Captain Al Haynes and his flight crew managed to bring the plane into a crash landing at Sioux Gateway Airport in Sioux City, Iowa. While some passengers were lost, 184 survived as a result of remarkable confluence of events, including the disaster preparedness of the rescue crews on the ground, the flight crew in the air, and the air traffic controllers, who worked together to achieve results that in all respects beat the odds. Teamwork in Crisis utilizes interviews with Captain Haynes, the rescue organizers and medical team leaders, along with actual footage of the incident to illustrate the importance and the value of teamwork under any conditions. Shown by this example are Five Team Factors for achieving positive results:
Participants will learn to:
Program includes: A 29 minute DVD or DVD of main program and bonus Discussion Segments, Leader's Guide, PowerPoint Presentation on CD-Rom and 10 Participant Workbooks 10 Reminder Cards
 This is part of The Covey Leadership Library This program uses the metaphor of the Berlin Wall for the barriers that exist between individuals, teams, departments, or even between an organization and its customers. In a highly involving documentary format, the video helps people eliminate miscommunication, distrust, and stereotyping to improve performance and productivity in the workplace. Participants will be prepared individually, as teams, and as organizations to communicate better and manage change. They also will learn to initiate effective leadership not merely for short-term gains, but for long-term progress. Included is an introduction and summarizing insights by Dr. Stephen R. Covey, founder and chairman of the Covey Leadership Center and best-selling author of The 7 Habits of Highly Effective People Program incudes: A 22 minute DVD and 5 participant workbooks
 Travel to Shelburne, Vermont and take an inside look at what makes the Vermont Teddy Bear Company one of the nation's most famous and successful companies.See how it really cares about its customers and its employees. The video "preview" clip shown on this page requires that Windows Media Player is installed on your computer. To add this media player product, go to Windows Media Player Download Bear with us and learn:
The BEAR Essentials of Business is educational, entertaining and is truly repeatable. Make it part of your training library today! Included Training Items:
Rentals of this program are available in VHS or DVD format; you must select one or the other.
 The Complete Mentoring Program is a comprehensive, unified, coherent, and practical approach that is directly based on valid and reliable professional research in the field of adult psychology. The entire program is centered in the mentoring model of interpersonal learning as a planned and collaborative initiative. All the materials are grounded in a theory of adult development that concisely describes the precise behavioral responsibilities of the complete mentor role and directly involves mentees as active and reflective learners. Many business, government, educational, military, religious, community, and health care organizations have incorporated Dr. Cohen's inventory, books, and video into their orientation and training programs for mentors, mentees, and program coordinators. Numerous doctoral dissertations have also been completed which utilized his books on mentoring theory and practice, with particular use of the Principles of Adult Mentoring Inventory. The Complete Mentoring Program Includes:
Additional material may be purchased separately.
 Featuring John Cleese People do need to know what is going on, especially if there's something afoot that could affect them personally. And once the rumour mill starts grinding it's very difficult to stop - and even harder to correct any misinformation once it has gained currency. The grapevine shows what can happen when people suspect the worst and start to make up things for themselves. One of the largest customers of a fictional company has called in the receivers; the MD has made contingency plans and is confident that new contracts will forestall the need for compulsory redundancies. The message that managers were to pass on was one of reassurance but the production head doesn't brief his team properly and their fears mount, fuelled by the fact that people in other departments seem to know more than they do. Only when a key member of staff hands in his notice does he realise his mistake and the importance of structured communication . The benefits
Program includes: DVD(28 mins), Course leader's guide, Delegate worksheets on disk, Powerpoint slides/OHPs on disk and Self-study workbook on disk
 If you're looking for an innovative and fun way to teach managers about the difference structure and support make in employee performance, it's time to play The Strategic Leadership Game. A full toolbox of ideas to help managers experience how leaders manage task performance. The game consists of two rounds: Game A simulates a typical task assignment. Participants are delegated a task with clear output criteria, but without any useful support or structure. They'll experience first-hand the performance pressure, anxiety and failure employees feel when assignments are handed over to them without appropriate instruction or feedback. Game B also simulates a routine assignment. But participants are placed in pairs, one as manager and one as employee. The manager is responsible for supporting the employee's efforts. They'll discover how the appropriate type of leadership makes tasks easier to do and instills a sense of accomplishment. Key Benefits
Includes: Tangram puzzle pieces, Leader's Guide, Work Orders Pad, Coaching Cards Pad, Master Solution Sheets (set of 5) and CD-ROM with slide/handout masters.
 America's primary labor supply for the next decade -- mostly in their teens and twenties -- represents the smallest population group in U.S. history and the thinnest pool of entry level workers in modern times. There simply are not enough of them to go around, particularly in the service industries. And every time a business loses an employee, the high cost fo attracting, hiring and training a replacement cuts into the profit margin. Claire Raines is the nation's leading expert on Generation X. In this video, she will give you new information about generation X workers... who they are, what makes them different and how to develop successful ways of working with them.
Humorous Drama Featuring John Cleese and Robert Lindsay A manager has made some poor decisions - making them himself, rather than using his team's experience. He learns the four stages of professional team decision thinking: asking the right questions, creating a choice of answers, looking at the dangers of each particular option and then weighing up the chances of success. The video is based on the book The Professional Decision Thinker by Ben Heirs, included with each purchase. The benefits
 This course is also available for online training, see details below.
Time Challenged takes a humorous, good-natured look at overcoming the challenges of time management, as Kent works through his productivity dilemmas with a support group of recovering time-challenged individuals. At the core of this training is the fact that we all get the same 24 hours a day, but how we use those hours greatly impacts our success or failure. Viewers will explore how to tackle time head-on, learning how to prioritize tasks and address common daily interruptions such as phone calls and e-mail. Designed as a 1/2-day program, trainers will love how Time Challenged's Leader's Guide provides interactive training during which participants learn from one another much like the individuals they see on-screen. They will gain the tools to:
Program Contents: A 20 minute VHS or DVD, Leader's Guide, Overhead Projection Sheets, 10 Participant Workbooks, 10 Reminder Cards. Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 Doing Our Part This 4-minute program is an introduction to understanding our own and responding to others’ verbal and non-verbal signals, using Compassion, Unity, Empathy, and Sharing. A short but comprehensive and powerful tool, DOING OUR PART teaches us about communication, teamwork, problem-solving, and productivity. This unique and visually arresting program emphasizes the personal responsibility we all share for creating a unified and respectful workplace. A Look Inside Ourselves A 4-minute program that reinforces the concepts of Compassion, Unity, Empathy, and Sharing, but is unique in that it asks us to examine our own roles in creating a unified, productive, and happy workplace. This program is a great jumping off point for both personal introspection and serious discussion. Beautiful and uplifting, A LOOK INSIDE OURSELVES opens the door to productive discussions about our individual contributions and responsibilities—in the workplace and in life. Key Learing Points:
Program Includes: Two DVDs, Training Strategy Guide and PowerPoint presentation on CD-ROM. Length - 8 minutes
 Poor communication can create chaos in the workplace. The point is clearly illustrated as this award-winning video visits a newsroom and a hospital where miscommunication reigns. We guarantee you won't forget the lessons. This film helps you teach people how to speak and listen responsibly for essential results: quality of product, more error-free efficiency, higher productivity, smoother performance and better human relationships. After more than a decade as a best-seller, this film has been updated with a new infusion of training power so needed for the era of empowerment, diversity management and total quality. LEARNING POINTS:
 This universally-loved film classic is now a training program that illustrates the true power of teamwork. It's a magical and entertaining journey into what makes teams successful. Originally produced by Metro Goldwyn Mayer in 1939 and starring Judy Garland as Dorothy, footage from "The Wizard of Oz" was made available by Turner Broadcasting for this ground-breaking approach to business training. Your host, the internationally known management expert, Ken Blanchard, takes viewers along with Dorothy and her companions as they pursue a shared objective. He shows how Dorothy draws on her inner resources, builds a team, delegates tasks and empowers others to imaginatively and creatively take risks. This program is a powerful and unusual tool for teaching the principles of productive teamwork and the leadership skills that make it happen. It proves that teams can reach their goals, no matter how diverse their members are or how difficult the undertaking, when they put into practice the logic shown here. Participants will learn about:
Program includes: 18 minute DVD or VHS and Leader's Guide Note: If you purchase on DVD, you will be provided with a DVD-R. Please make sure your player can accommodate this format.
 Featuring John Cleese This collection of short humorous ice breakers focus on key business issues or skills and the mishaps and mayhem that can occur when things go wrong. The series features John Cleese and many others. The programs are designed for use as humorous meeting openers, breaks and/or meeting closers. Bosses From Hell! Colleagues From Hell!
Communicators From Hell! Customer service from Hell! Customers from Hell! Free Preview
Employees From Hell!
Interviewers From Hell! Public Services from Hell! Salespeople from Hell! Teams from Hell! The series includes the following programs: Bosses from hell! Colleagues from hell! Communicators from hell! Customers services from hell! Customers from hell! Employees from hell! Interviewers from hell! Public service from hell! Salespeople from hell! and Teams from hell!
 Best-Seller! You have a business problem but you just don't have the time to read all the articles and business books in hope that you can solve it. Well, no longer do you have to worry. Working with noted Industrial Psychologist Dr. Anthony Salemi we have developed the In An Instant DVD learning series which provides 20 solutions to many of today's most troubling business situations. The series offers methods you can put to work immediately to help turn those problems into positive business opportunities! Presented on four tapes with five solutions each, the series looks at the following business situations: Volume 1:
Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Complete with 10 DVDs, 2 videocassettes, 10 books and 7 audio CDs. These programs provide the fast-paced material needed to improve the performance of the new employee or the long-time veteran. Your cost $1,115! If you were to buy these programs individually, the total would be $1,417.50. Buy the complete library and save $302.50! The Frontline Library includes the following titles:
 Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior. Unfortunately neither gender is aware of these disparate norms and rules and often misread what is being communicated. Women may see men as belligerent and insensitive. Men often see women as over-emotional. What they don't understand is that both men and women are doing what works in their own culture. Unfortunately, the same behavior can backfire across culture. Consequently, what seems natural to one gender culture can seem mysterious and baffling to the other. In her thoughtful and lively presentation Dr. Heim will explain some of the different rules of the male and female cultures and help viewers understand and learn to improve workplace communication between men and women instead of placing the blame on either gender. Duration: (43 min)
Men and women live in different cultures. As a result they have different rules regarding what is considered "appropriate" adult behavior. Unfortunately, neither gender is aware of these disparate norms and rules and often misread what is being communicated. Consequently, what seems natural to one gender culture can seem mysterious and baffling to the other. The differences are not right or wrong but they can result in confusion and conflict. By making these Invisible Rules visible, Dr. Heim provides the basis for better understanding, communication and teamwork. Duration: (33 min)
 In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Key Benefits
Key Features
Description INSIGHT Inventory has a fast paced approach in an uncomplicated format which can make it the centerpiece of a training program or easy to integrate into an existing curriculum. Easy to use, participants will see results quickly. INSIGHT moves quickly from developing a profile to applying the learning. INSIGHT allows participants to develop a profile and apply what they have learned. Consultants and trainers alike appreciate the INSIGHT Inventory's ease of use and skill building designed to produce results in a quality psychometric instrument. INSIGHT can be used for:
$69.99 [Add to Cart]  All time best-selling Coaching programs in the industry. Coaching is all about encouraging, correcting and challenging your team. It's as simple as noticing how your team is performing, and then letting them know you notice. In other words...Coaching is the process of letting people know that what they do matters to you. Realistic role plays covering a variety of topics - from getting good work repeated, correcting poor work in a positive way, dealing with employees poor personal habits, and tools for turning a dead-end performance around - make The Practical Coach an everyday guide to using good judgment and caring about each member of your team. Let them know they matter...
Program Includes:
 The best way to attract and keep high-quality employees and create a cooperative, creative, productive work environment is to effectively manage your diverse workforce. The Census Bureau estimates that in 2020 minorities will make up over 40 percent of the workforce, and older workers will account for a larger percentage.
This new plug-and-play professional-quality audio presentation does the talking for you. You get a complete, comprehensive training session with both visuals and audio, as well as training reinforcement materials-quiz, handout, interactive exercises! This complete training course meets the needs of all types of learners (audio, visual, tactile) for results-oriented training. These courses can be used as self-directed courses or in a classroom setting for ultimate flexibility. This easy-to-use training program will help supervisors and managers teach employees about diversity - why it is important, how it works, and what they can do to contribute to the organization’s diversity program. This time-saving program includes everything you need:
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