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Termination & Discipline

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Best Practices in Compensation & Benefits Newsletter

Discover how companies nationwide are finding and keeping the best employees with this essential monthly newsletter. You'll follow the trends what's working and what's not in companies administering compensation and benefits programs across the country. An essential benchmarking tool.

  • Stay on top of the latest developments and follow the trends of employee compensation and benefits practices in this country's largest and smallest companies.
  • With this insightful newsletter, you'll get a look into what other companies have tried--what's worked for them and what hasn't.
  • Your own "think tank," brought to you each month, discusses the pros and cons of administering an employee compensation and benefits plan.

  • Best Practices in Compensation & Benefits Newsletter $299.99 [Add to Cart]
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Looking Forward: Your Performance Appraisal - DVD

Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle. Only when both parties are feeling well-prepared and confident can the appraisal meeting achieve its highest potential.

Program Synopsis James, an intern with an enthusiastic attitude, is ready for his very first performance appraisal. His coworker, Doris, is skeptical based on her years of dissatisfaction with the process. Once enlightened on the how-to's of participating productively in the meeting, she gains a new perspective and puts it to the test. Both James and Doris experience appraisal meetings that not only look back at what's been done, but also look forward at the potential for the future.

The training points covered include:

  • How to Prepare for the Meeting
  • Sharing Feedback with your Supervisor
  • Separating the Person from the Behavior
  • Collaborating to set SMART goals

When employees take an active role in the two-communication of an appraisal discussion, EVERYONE wins. Looking Forward: Your Performance Appraisal will empower your employees to approach appraisal meetings without fear and trepidation, but instead ready to learn and share. They'll leave the meeting feeling informed, motivated and ready to move forward with enthusiasm!

Two-Part Series: $1,595 Includes the employer version of this program, Care and Candor: Making Performance Appraisals Work.

  • Looking Forward: Your Performance Appraisal - DVD $845.00 [Add to Cart]
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Family & Medical Leave Act Compliance Guide

A staff of experienced HR professionals has created this essential desk book with a plain-English explanation of every angle of FMLA, ADA, workers' compensation, plus the immediate help you need to ensure compliance. Count on this resource to help you navigate these laws successfully.

Free quarterly updates and quarterly newsletter.

  • Family & Medical Leave Act Compliance Guide $399.99 [Add to Cart]
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HR Management Checklists - Binder

Created by employment law experts, this unique and practical handbook provides prewritten checklists that help spot and correct compliance problems before they become costly lawsuits. You get checklists on HR policies, job descriptions, safety and OSHA, compensation programs, hiring practices, performance measurement, and much, much more.

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Effective Supervisor Training Repros - Binder

Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Free quarterly updates.

  • This program provides everything you need to conduct effective training for your supervisors on key topics such as Motivation...Performance Appraisals...Effective Communication...and much more.
  • You pick the topic, make enough copies to hand out to each supervisor, and begin the training. It's quick. It's easy. And it works.

  • Effective Supervisor Training Repros - Binder $299.99 [Add to Cart]
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Fairness Factor 3-Part Online Course

Hiring, reviewing performance, firing. Three areas strewn with ethical and legal land mines for the unwary manager. This series examines all three areas and how to avoid the dangers in each by asking five simple questions.

This is the only training program that teaches managers how to ensure that all employees feel they are treated fairly, and how to avoid any legal litigation that could result from missteps.

Part 1 - Fairness Factor: How to Recruit, Interview and Hire to Maximize Effectiveness and Minimize Legal Liability. Learn the eight steps in hiring, from defining the position to background checking to making an offer. It also addresses the role of orientation in the new employee's future success. (20 minutes)

Part 2 - Fairness Factor: How to Manage Performance, and Discipline, to Maximize Productivity and Minimize Legal Liability. Observe four straightforward steps that make evaluations and (disciplinary sessions) constructive and fair. (20 minutes)

Part 3 - Fairness Factor: How to Manage Employee Termination to Minimize Legal Liability. See how to get the most out of exit interviews to yield valuable information and handle all terminations legally to prevent future litigation. (20 minutes)

Managers will learn what to ask in each step of hiring, evaluation and termination:

  • "Am I basing decisions solely on business-related criteria?"
  • "Am I treating individuals consistently?"
  • "Am I following organizational policy?"
  • "Am I communicating accurately and honestly?"
  • "Should I consult with a human resources or legal expert?"
  • ...and more.

    Pricing (per user / per title)

    • 50 – 1000...........$9.95
    • 1001 – 3000.....$8.95
    • 3001 +..............$7.95

    There is a minimum order of $500 per streamed program. ($9.95 per employee)

    Note: When you order this program online, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

    Note: If you purchase on DVD, you will be provided with a DVD-R. Please make sure your player can accommodate this format. Related Items To order, please call: 1-800-421-0833 Fairness Factor: How to Recruit, Interview & Hire Participant Workbook $ 5.95 Fairness Factor: Managing Termination Participant Workbook $ 5.95 Fairness Factor: How to Recruit, Interview & Hire Leader's Guide $ 14.95 Fairness Factor: How To Manage Performance & Discipline Leader's Guide $ 14.95 Fairness Factor: Managing Termination Leader's Guide $ 14.95 Manager's Guide to Employment Law: Protect Your Company & Yourself $ 29.95 Testimonials Be the first to comment on this program: feedback@crmlearning.com

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    Quick Step Guide to Hiring, Firing, Appraisal, and Discipline

    QuikStep guides tell you what to do, how to do it, what to say, when to say it. All QuikStep guides feature a simple step-by-step solution with detailed instructions, samples, tips, and checklists. This bundle offer allows you to receive all 4 titles to help deliver top HR performance.

    With one low price you will receive:

    QuikStep Guide to Hiring
    Learn how to attract, identify, and select the right person. Special sections detail the interview process, how to perform effective reference checks, and how to make an offer your top candidate can't refuse.

    QuikStep Guide to Firing
    This guide will help you plan and carry out the actual termination meeting, wtih sample scripts. Also provides you with key questions to ask before you take action so that you avoid legal problems.

    QuikStep Guide to Appraisal
    A step-by-step system that makes appraisals an effective motivating tool for every employee.

    QuikStep Guide to Discipline
    This guide takes you step-by-step through publizing expectations, how to conduct face-to-face sessions, and how to document to avoid future lawsuits.

    • Quick Step Guide to Hiring, Firing, Appraisal, and Discipline $79.99 [Add to Cart]
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    Click 'n Train: Progressive Discipline PowerPoint

    Progressive discipline is a method of imposing discipline in steps, with a first offense meriting light punishment and subsequent offenses receiving progressively harsher penalties. Typically, the punishment begins with oral warnings and can progress to termination.

    BLR's new Click 'n Train PowerPoint® presentation will help teach your supervisors to be aware of these steps for progressive discipline to give employees the chance to correct poor performance and save the company high turnover costs—and to avoid the potential for costly litigation.

    Progressive Discipline includes:

    • A fully prepared PowerPoint® presentation
      Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate
      Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints
      Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises
      Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines
      Useful background and tips save you hours of preparation time

      • Click 'n Train: Progressive Discipline PowerPoint $99.99
    Undeniable Secrets of Performance Appraisal Workshop

    36 things you didn’t know about one of the most important things supervisors can do.

    The Undeniable Secrets to Extraordinary Performance Reviews Workshop Instructor’s Guide, 1st Edition

    By Terry Fitzwater

    Here are 36 secrets that will change the way you feel about performance reviews.

    This workshop tackles one-by-one the 10 pitfalls of the performance review process – including no standardization of format, insufficient reviewer training, procrastination, failure to document informal conversations and not addressing problems early on.

    It also covers what it takes to satisfy employees - from letting them know what is expected of them and that someone appreciates they do their best to showing you care about their careers and giving them recognition for what they do.

    The real emphasis of the training, however, is on the 36 secrets – for example:

    • #6 – Never postpone a performance review
    • # 11 – Coaching is constant
    • #12 – Input from others is essential
    • #17 – Script the session
    • # 20 – Listen and learn

    The training is presented on a slide-by-slide basis in a logical progression – from issue identification to resolution to two-way discussion. Use this workshop to:

    • Teach leaders a positive, proactive approach to the performance review process

    • Introduce a process that encourages mutual collaboration between manager and employee

    • Equip leaders with a process for discussing and documenting performance and other issues related to the review

    • Teach a consistent process that ensures the employee will understand and accept feedback

    Includes an appendix with various interactive forms and resources to hand out to encourage attendees to participate.


    Undeniable Secrets of Performance Appraisal Workshop

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    Successful Termination - DVD

    Free Online Preview

    Having a specific procedure to follow when you have to terminate someone’s employment can make the process less painful. The guidelines presented here will show you how to avoid termination by going through the stages of discipline. It's important for you to give the problem employee the opportunity to change. If no adjustment is made, then lawful steps can be taken to proceed toward termination. Your goal is to keep things from becoming adversarial by basing all of your decisions on fairness and legality.

    $159.99 [Add to Cart]

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    Great Games for Trainers

    Customer Favorite!

    Add new life to your training programs! Here's a collection of 75 games that will reinvigorate any training session. There is something here for every trainer and every training situation - from light-hearted energizers to thought-provoking closure activi ties. The games are based on current trends in the world of training, so they're sure to be a relevant accompaniment to your current training programs on team building, diversity issues, leadership, change, and more!

    Training Methods

    • Attention switchers
    • Case studies
    • Energizers
    • Questionnaires
    • Introductions
    • Evaluations
    • Icebreakers

    Topics Include

    • Equal opportunities
    • Stress management
    • Group processes
    • Leadership
    • Team building
    • Creativity
    • Corporate ethics
    • Assertiveness

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    HR Training Repros - The Employment Process - Book

    Train your supervisors to avoid critical mistakes in day-to-day activities that could result in litigation and have serious impact on productivity, morale, turnover—and the bottom line. Common problem human resource functions covered are hiring and performance evaluation.

    The illustrated, reproducible handouts bring your training to life and ensure retention. Plus, all the step-by-step human resource training tips and materials will make preparation simple and training effective.

    You get everything you need for instant, effective HR training for supervisors:

    • Complete, prewritten lesson plans
    • Reproducible handouts
    • Quizzes
    • Permanent record and attendance sheets
    • Trainer Evaluation questionnaire


    Topics covered include:
    • Hiring
    • Performance Appraisals
    • Discipline
    • Termination
    • Compensation
    • Benefits

    • HR Training Repros - The Employment Process - Book $295.00 [Add to Cart]
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    The Complete Guide to ADA Compliance

    At last there is a practical guide that makes sense out of federal and state regulations having to do with the Americans with Disabilities Act (ADA).

    The Complete Guide to ADA Compliance delivers plain-English explanations of the federal ADA, its regulations, the numerous policy guidance documents issued by the EEOC and Department of Labor, along with 50 state regulation coverage.

    The Complete Guide to ADA Compliance will make it easy for you to:

    • Determine when an employee is covered by the ADA, obtain reliable medical certification of disabilities, discuss reasonable accommodations, and choose a reasonable accommodation without running afoul of the law.
    • Coordinate leave issues when the Family and Medical Leave Act (FMLA), state workers' compensation laws, and/or the ADA apply. The Guide's easy-to-use leave interplay chart makes comparisons easy.
    • Conduct interviews, hire, and terminate employees without fear. Know the disability laws and rules, learn how to document management decisions and avoid discrimination claims.
    • Interpret and clarify key ADA issues. Learn how to handle medical examinations, physicals, psychiatric conditions, alcoholism and drug testing, and abuse in the workplace. Plus help on the government's new guidance on intellectual disabilities and hidden disabilities.

    One easy-to-use volume contains:

    • Well-organized and easy-to-understand ADA compliance guidance.
    • Comprehensive breakdown of all 50 state disability laws.
    • Model forms, checklists, and policies for your EEO and disability accommodation efforts.
    • Full-text regulations, EEOC and DOL Guidance Documents, FAQs, fact sheets, and a handy resource guide of agencies and associations waiting to help you with disability issues.

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    Essential Safety Policies - Binder/Book

    A strong workplace safety program will boost productivity and your employee's morale. BLR's Essential Safety Policies is an authoritative source of guidance and information to which managers and supervisors can turn not only in situations where the "right" course of action is unclear, but also in cases where they are tempted to act on memory or instinct.

    With a policy manual to point the way, company managers and supervisors will be able to act swiftly and consistently.

    The following policies are included:

  • Workplace Safety Management
  • Safety in the Workplace
  • Personal Protective Equipment
  • Work Rules
  • Accident Reports
  • Communicable Diseases
  • Workers' Compensation
  • Security Rules and Regulations
  • Workplace Contraband
  • Violence in the Workplace
  • Disciplinary Procedures
  • Fitness for Duty
  • Safety Programs

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    Team Workout: 50 Interactive Activities

    "Team Workout: 50 Interactive Activities provides a wealth of team activities that are both engaging and insightful. Be sure to add it to your list of favorite resources." Lorraine L. Ukens, Teaming With Success; author of All Together Now! and Energize Your Audience

    Two of the world's leading team building facilitators bring you their best icebreakers, assessments, games, and exercises in a user friendly format. Team Workout is for facilitators, team leaders, trainers, and managers who want all the necessary materials and a step-by-step protocol for fast and easy implementation of effective team development. It's all here, the goals, time required, room set-up, materials, and detailed instructions to ensure a no-fault experience. There are even debriefing questions to facilitate the transfer of learning back to the workplace.

    Selected Contents

    • Customer Delight: A data collection tool
    • E-Handles: A closer for a mature team
    • Respect: A feedback tool
    • Virtual Brainstorming: Problem solving for a geographically dispersed team
    • Characteristics of an effective work team
    • Creating a team mission
    • Forming new teams
    • Improving team meetings
    • Virtual brainstorming: problem solving for a geographically dispersed team

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    50 Activities for Diversity Training

    The 50 activities in this resource book has been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs. Employees at all levels will be stimulated by interactively learning about cultural and gender differences and mastering new skills for communicating more effectively in our diverse workplaces.

    Activities Cover

    • Diversity icebreakers
    • Change
    • Communication
    • Conflict resolution
    • Gender at work
    • Culture and career transitions

    Training Objectives

    • Illustrate how cultural differences may impact behavior
    • Increase awareness of the impact of culture in the workplace
    • Demonstrate skills for managing a culturally diverse work force
    • Address issues of gender in the workplace

    Training Methods

    • Ice breakers
    • Participative exercises
    • Role-plays
    • Mini case studies

    Includes: 300 Pages, 3-Ring Binder

     

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    Legal Peril: 8 Management Pitfalls to Avoid - Online Course

    Free Online Preview 

    Statistics show one in FIVE managers or supervisors will find themselves in litigation or part of an employment related claim or charge. This hard-hitting film featuring Harry Hamlin of LA Law fame explores the Eight Management Pitfalls which could end up costing you and your associates valuable time and your company millions of dollars. You will learn through example and discussion what they are, how to avoid this costly exposure and how to stay out of court.

    • Interviewing/hiring discrimination
    • Unfair and inconsistent treatment
    • Failure to eliminate harassment
    • Poor documentation

    Online Training Pricing Option:

    • $5.00 per user
    • One year access to this program
    • Minimum order: $745.00
    • Please contact us by email if you have 250 users or more for special pricing options.
    • *Prices subject to change without notice

    • Legal Peril: 8 Management Pitfalls to Avoid - Online Course $5.00 [Add to Cart]
    • Legal Peril: 8 Management Pitfalls to Avoid - DVD $845.00 [Add to Cart]
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    HR Audit Checklists

    2010 Edition! 

    Uncover potential HR compliance problems before they arise, while making certain each policy is current and provides the best information for your company.

    HR audit topics addressed include: How to conduct a self-audit, Affirmative action laws, EEO, Discrimination, Workplace harassment, Termination, Communication, Salary and pay, Discipline, Safety, Health and security, Retirement and pension, Benefits-including 2010 HealthCare Reform, managing flexible work schedules, telecommunting, electronic monitoring, workplace violence. Plus much more.

    Each checklist makes reviewing HR policies quick and productive:

    • Step-by-step checklists ensure your organization's policies and practices are legal and safe.
    • Topic overviews give you the background you need to be sure of your compliance with employment laws.
    • Samples Forms included employee evaluation, job analysis interview, interview comments, and more.

    Major Topics Covered:

    • Human resource policies-now includes Telecommuting
    • Recordkeeping
    • Job descriptions
    • Safety and OSHA -- just added PPE requirements
    • Employee benefits
    • Employee compensation
    • Employee hiring policies
    • Performance appraisals
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    Managing an HR Department of One - Binder Version

    This practical human resources handbook for the solo practitioner gives you the guidance and tools to run your HR department effectively and efficiently. Whether you're the person new to HR or an HR manager in a solo environment, it will help you perform your HR function with the best of the them.

    Includes how to align HR with your company's goals, build credibility and influence, understand HR ethics, cope with management expectations, learn effective staffing strategies, and use HR metrics to prove your contributions.

    Practical chapters show you how to get big HR performance with a limited staff:

    • Align HR's goals with the company objectives
    • Keys to building credibility and influence
    • Overview of compliance, federal and state issues, and best practices
    • The strategic HR planning process
    • Training for organizational excellence
    • Prewritten forms, policies, and HR checklists

    • Managing an HR Department of One - Binder Version $299.99 [Add to Cart]