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Termination & Discipline Best-Seller! Produced - 2009 The best way to discipline employees is to do it progressively, giving them a chance to turn their performance around and meet your expectations. Start with coaching and then move on to more severe measures, like verbal and written warnings, if necessary. This new video follows the stories of two employees, one whose priority seems to be fantasy baseball instead of his production report, and one who has a habit of showing up late. Learn the six steps that can show your problem employees the effect their behavior has on other members of the organization, and how it’s their responsibility to make a change or face the consequences.
 Workplace violence is an issue that can affect any organization, of any size, in any industry. This training video takes on this important topic without sensationalizing, but by approaching the subject directly and honestly. The employee version of this video details the ten warning signs of workplace violence, as seen from the employee perspective. The manager version provides supervisors with additional content, including guidelines for holding information-gathering meetings, confronting a bully, or terminating a problem employee. Order both manager and employee versions together to ensure your entire workforce becomes tuned in to what to look for and understands what they can do to lessen the chances of a violent encounter.
This "plain-English" state-specific reference guide makes complying with employment laws easy. The 2010 Employment Law Guide delivers clear, straightforward answers to the state labor and HR laws that apply to your organization. It will tell you what all critical human resources regulations mean, what you need to do to comply, and how federal labor laws differ from those in your state. This guide will provide you with the latest state and federal employment laws and regulations necessary to ensure that you are in compliance. Knowing the proper way to handle HR issues is the only way to protect your organization. Covers more than 200 topics, including:
 Help supervisors conduct difficult conversations with confidence through Conducting Layoffs and Terminations. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation. Letting an employee go – whether through layoff or termination – is never an easy task. Through this video, supervisors learn to handle this process effectively for the best interests of all involved. By demonstrating effective and ineffective examples of handling tough situations, the training program teaches supervisors to address layoffs and terminations in an objective, unbiased manner. In addition, the program features advice from industry professionals, including labor law attorneys, social psychologists, and professors of Human Resources. Conducting Layoffs & Terminations also includes the following:
 The HR Manager's Legal Reporter brings you the practical policies, programs, and advice you need to stay in compliance and avoid human resource-related lawsuits. Tens of thousands of HR managers have relied on this unique resource for over 25 years to find out what's new, what's changed, what works, and, most important, what to do about it. The Reporter delivers clearly written, practical advice on:
 Released - 2007 An employee not up to par with your standards? Get a fair and consistent way to deal with substandard performance and behavior. Have the proper documentation, avoid the courts, and win any lawsuits that cannot be avoided. But most importantly, be a better manager who creates, in turn, better employees. Documenting Discipline II covers:
Added features and benefits of DVD training include:
 This comprehensive collection of over 350 prewritten personnel policies makes creating a human resource policy manual easy and foolproof. It’s the ideal way to set workplace standards and develop a policy manual that promotes fairness, prevents disputes, and preserves employer and employee rights. The prewritten HR policies you get will save an incredible amount of time. Choose from a variety of policies on each critical topic - from dress code... to cell phone use... to weather closings (choose between strict, standard, or progressive to match your company’s style). All you have to do is customize, save, and print from your own computer. SmartPolicies gives you:
 This course is also available for online training, see details below. In Discussing Performance you'll meet Rob and Claire. Rob is Claire's supervisor, and needs to have a performance feedback discussion with Claire. The scene begins with Rob and Claire having a disastrous meeting with tempers flaring. Next we travel on an emotional journey with Rob and Claire as they learn the secrets of making performance feedback discussion something to look forward to rather than being their worst nightmare. Our performance discussion expert, Sam, shows us the correct way to ensure a most successful meeting, with productive outcomes and both happy bosses and employees. Whether you're a raw beginner at conducting performance feedback discussions or you've been doing them for years, this video will help your meetings become more productive, focused and worthwhile. Participants will learn:
Program Includes: A 20 minute VHS or DVD, Leader's Guide and PowerPoint Presentation on CD-ROM with Presenter's Notes. English and Spanish Version Available!
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 This movie-like version of the PowerPoint® presentation with audio makes it easy to deliver staff management training. There are no laws that require you to train supervisors to help reduce turnover and increase employee retention. However, it is wise to do so because when your supervisors understand the impact of turnover and are well prepared with effective retention strategies, there’s a better chance that you can reduce your organization’s turnover rate and retain valuable employees who might other¬wise be lured away by competitors. Although a certain amount of turnover is to be expected and is even desirable, high levels of turnover can undermine the success of your organization. When the training is completed, trainees will be able to:
This time-saving program includes everything you need:
 The statistics are simply staggering: more than eight times out of ten, a judge will rule in favor of an employee suing your organization for wrongful termination. This vital video program will provide your supervisors with a step-by-step approach to protecting your organization from these costly lawsuits. It takes a glimpse at both sides of termination (employer and employee) and will teach your managers how to prepare for and conduct a successful termination meeting.
Added features and benefits of DVD training include:
Length: 20 minutes
 For over 20 years, human resource managers have relied on this practical state labor laws resource to understand and stay on top of ever-changing employment regulations in their states. No wonder we’ve heard so many nice names for What to Do About Personnel Problems – we’ve even been called the “HR Bible”!
Covers more than 200 topics including:
Note:This program is available for all 50 states. Please select your specific state when placing the order online.
A system of progressive discipline is the best safeguard against charges of discrimination and wrongful discharge. In this video program, the steps of progressive discipline are clearly explained and the results of proper implementation are demonstrated. A "must see" for all supervisors and managers in your organization.
Added features and benefits of DVD training include:
Length: 23 minutes
 This course is also available for online training, see details below. Performance appraisals provide an ideal opportunity for collaborative, two-way communication between supervisors and their employees. Yet, they also carry an incredible legal responsibility: the right to a fair appraisal of job performance starts with the actual job description itself. This program discusses protection from legal problems, how to conduct an appraisal, the interview format and goal setting.
Program Includes: A 30 minute DVD or video, references books and comprehensive leader's guide.
Online Training Pricing Option:
Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table. This exciting new program demonstrates the importance of making a caring attitude and honest feedback the foundation of the appraisal meeting in in order to achieve the best results. Video Synopsis Brad, an unexperienced manager, is reminded of the keys to a successful appraisal by the unlikely source of James, the intern. His youthful enthusiasm for the potential of a well-conducted appraisal meeting inspires Brad to take a second look at his own performance and his appraisal style. The training points covered include:
Successfully leading performance meetings is a critical skill for all managers. Let Care and Candor: Making Performance Appraisals Work bring new levels of awareness and skill to your management team! Added features and benefits of DVD training include:
 This program is a complete termination-training program. Simple, effective steps are outlined for each termination step-preparation, conducting the termination interview, follow-up documentation, helping employees and customers adjust, and even legal suggestions for fair and equal progressive discipline and documentation. Help your managers learn the most effective termination approach — care and control. And show your employees that your organization really does care about how its employees are treated. How-To Training Points:
 Release - 2006 Positive Discipline teaches a simple, yet highly effective, five step process for correcting negative performance.
The program's vignettes are set in different work environments and feature three different performance issues (including the all too familiar example of an employee who is chronically tardy and frequently absent). Accompanying workshop materials include role-play activities, job aids (such as a conversation planner), and more. Program Contents: A 24 minute DVD or Video, Leader's Guide, PowerPoint Presentation on CD-ROM, 10 Participant Workbooks, 10 copies of the bookPositive Discipline: How to Resolve Performance Problems Quickly...and Permanently, 10 Job-Aid Reference Cards
Studies show training that includes audio and visual elements leads to improved retention. Make training easy with this set of top Audio CD Click 'n Trains. Just pop a CD into your computer and start training! Get three of our top titles in month one, and a new title every month for the next 11 months! A new training topic every month for a year! Your first shipment includes a binder with protective sleeves to house this essential training resource. Build up your training library and take the HR labor out of the equation with this unique offer. You'll get:
Your initial shipment will includes these three titles:
These are the other hot titles you'll receive throughout the year:
 This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. The activities focus on Leadership, Corporate Citizenship, Salesmanship, Management, and Teamwork. Contributing to this collection is a range of trainers from a wide variety of disciplines and locations, including Europe, India, Canada, and a broad cross-section of the United States. Training Objectives
Training Methods
Time Guidelines: 50 activities vary in length from 15 minutes to 60 minutes.
 Customer Favorite!
You can deliver professional, high-impact supervisory training presentations in PowerPoint even if you've never worked in PowerPoint. This fully equipped program gives you everything you need, including handouts, to train on 20 essential topics. Free quarterly updates.
Presentations cover topics like:
 Book/Binder Here's the system that provides targeted training for your HR supervisors in just 10 minutes per session. You get prewritten trainer outlines, and reproducible handouts on 50 essential HR topics, plus case studies and quizzes. Free quarterly updates.
Train your supervisors on critical topics such as:
 This course is also available for online training, see details below. A comprehensive training program for new and seasoned supervisors alike, After All, You're the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh. After All, You're the Supervisor! holds the key to effective supervision, teaching the nine components of supervisory success:
Program Includes: A 20 minute VHS or DVD, Leader's Guide, Pre-training Assessment Tool, 10 Participant Workbooks, 10 Participant CD-ROMs with Follow-up Activity, PowerPoint Presentation on CD-ROM and 10 Pocket Reminder Cards. Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
This course is also available for online training, see details below. As the competition for qualified employees gets tougher and tougher, what alternatives does an organization have when positions open up? They can spend a lot of money recruiting and hiring. They can settle for workers with inadequate skills. Or, as this video shows, they can avoid turnover in the first place and retain the productive workers they already have. This program shows that supervisors, managers and team leaders play a crucial role in this process and demonstrates three of the most important tactics a manager can take to retain workers. Viewers will learn how to:
Program Contents: A 20 minute VHS or DVD, Leader's Guide
Online Training Option
Please contact us by email if you have more than 1000 users for special pricing options. Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95
 Released - 2006 Designed for maximum flexibility, The Supervisor Toolkit provides you with high-quality video vignettes that you can easily incorporate into your own custom training courses. The clips are drawn from CRM's library of best-selling programs. Each vignette/clip runs anywhere from 20 seconds to 3 minutes and depicts a common workplace interaction involving a supervisor and usually, a subordinate. Suggestions are provided in the Leader's Guide for using the clips to draw out specific lessons on supervision. The 90 clips in the Toolkit are organized into the following supervisory skill categories:
Program Contents: Video clips on 1 DVD and 3 CD-ROMs, each with introductory narration and without, Printed Leader's Guide and Leader's Guide on CD-ROM.
 To demonstrate to managers how they can change a problem person into a positive performer. This comprehensive six-part set of videos introduces typical problem people and how managers and team leaders should deal with them to improve performance. Rulebound Reggie (12 mins) tells his manager that nothing can be done until the paperwork is in order. Encouraging Reggie's sense of belonging makes him much more amenable. Free Preview
Bigmouth Billy (16 mins) promises everything but does nothing until his boss helps him to plan an effective schedule and set realistic deadlines.Free Preview
Moaning Minnie (19 mins) can give a thousand excuses why something cant be done, but her manager quickly learns how to turn a whinger into a winner.Free Preview
Wimpy Wendy (17 mins) needs constant reassurance before making decisions, but by consulting her and empowering her, her manager boosts Wendy's confidence.Free Preview
Lazy Linda (15 mins) gets away with murder. But by balancing quality and quantity, her manager brings her performance up to scratch. Free Preview
Silent Sam (17 mins) knows his job backwards but just cannot communicate. Therefore he is given time to plan and encouragement to express himself. Free Preview
The benefits
A production featuring John Cleese, Stephen Fry, Rik Mayall, Emma Thompson, Dawn French, Jennifer Saunders, Cassie Stuart, Michael Percival and Patricia Hodge. Release date: 1988
The jury renders a stunning decision in this Brunswick, Georgia courtroom. Arguments before the Honorable James E. Graham, U.S. District Court, Southern District of Georgia and the jury open this training video. Lawyers defend an Age Discrimination charge brought by a terminated Vice President. In cross examination the former Vice President admits a brief affair with his female assistant and asking her to handle offensive e-mail. But his attorney insists Age Discrimination was the reason for termination. The judge's charge to the jury and narration on the law precede the jury room deliberations. What the jury found most interesting about the defendant’s actions lead to an astonishing jury conclusion. A conclusion that provides valuable insights for managers and supervisors on the potential impact of both Age Discrimination and Sexual Harassment. Length: 20 minutes
Best-Seller! You have a business problem but you just don't have the time to read all the articles and business books in hope that you can solve it. Well, no longer do you have to worry. Working with noted Industrial Psychologist Dr. Anthony Salemi we have developed the In An Instant DVD learning series which provides 20 solutions to many of today's most troubling business situations. The series offers methods you can put to work immediately to help turn those problems into positive business opportunities! Presented on four tapes with five solutions each, the series looks at the following business situations: Volume 1:
 Documenting Employee Performance Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues – from the identification of the issues all the way through resolution. The workshop comes with the activities, self-profiles, quizzes and other interactive techniques you need to engage participants and ensure learning sticks. This workshop will help participants:
The workshop is packed with tips and strategies for giving feedback, using impact words, coaching for change, writing performance objectives, identifying and dealing with personality types, identifying performance gaps, using the correct language and formats for documentation, documenting expectations of employees, and much more. Trainers can easily customize the workshop to fit your organizational culture and environment. An appendix section includes 12 reproducible forms for helping participants evaluate their coaching skills, detail development plans, create a Performance Enhancement Plan (PEP), and more.
 QuikStep guides tell you what to do, how to do it, what to say, when to say it. All QuikStep guides feature a simple step-by-step solution with detailed instructions, samples, tips, and checklists. This bundle offer allows you to receive all 4 titles to help deliver top HR performance. With one low price you will receive: QuikStep Guide to Hiring QuikStep Guide to Firing QuikStep Guide to Appraisal QuikStep Guide to Discipline
 Training Objectives
Select role-plays to develop skills in each of the five main interview types:
Time Guidelines
 Help train supervisors to handle difficult situations with confidence! Conduct difficult conversations with confidence! The Conquering Difficult Conversations video series is designed for Human Resources professionals to train supervisors on conducting difficult conversations with employees. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation. Conquering Difficult Conversations, available on DVD or VHS, demonstrates proven communication methods that have been developed, tested, and used by experienced industry experts. Supervisors learn to prepare for and address situations in an objective, businesslike manner. The program is designed to help supervisors feel more confident in their abilities to confront and resolve difficult situations with other employees. This training series encompasses four individual training topics:
Each training program also includes the following:
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