Time Management

Learn the basic skills necessary to compete in today's complex marketplace with the new Frontline Library. Complete with 10 DVDs, 2 videocassettes, 10 books and 7 audio CDs.

These programs provide the fast-paced material needed to improve the performance of the new employee or the long-time veteran.

Your cost $1,115! If you were to buy these programs individually, the total would be $1,417.50. Buy the complete library and save $302.50!

The Frontline Library includes the following titles:

• Succeed by Listening
• How to Handle Difficult People (3 Volumes)
• How to Make Winning Presentations
• Communicate and Win
• Writing for Business Results
• Effective Teamwork
• Telephone Skills at Work
• Time Management: Ideas that Work
• How to Set and Really and Really Achieve your goals
• The Basics of Business Etiquette

• Frontline Library - (10 DVD Set) $1,115.00 [Add to Cart]

Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Free quarterly updates.

• This program provides everything you need to conduct effective training for your supervisors on key topics such as Motivation...Performance Appraisals...Effective Communication...and much more.
• You pick the topic, make enough copies to hand out to each supervisor, and begin the training. It's quick. It's easy. And it works.

• Effective Supervisor Training Repros - Binder $299.99 [Add to Cart]

Produced - 2001

Free Preview

Those who work their way through the program will be able to understand the nature of stress and how it effects people.

About the program
Pressure is all part of simply being alive, if there were no pressure we wouldn't do anything, but excess pressure leads to stress and that can be a very bad thing. When people make positive remarks (mistakenly) about stress they actually mean pressure. Its pressure that is positive and drives us towards our goals. However when the amount of pressure we are experiencing rises above what we believe we can cope with it can easily turn to stress. In the United Kingdom it is estimated that 1/3 of absence from work is stress related – other industrial countries (USA, Australia) report similar findings. It represents a very large financial cost to organizations and an equally large personal cost to individuals in the form of physical and behavioral symptoms.

This video is all about limiting the potential stressors at work that can lead to damaging stress. Admitting to and dealing with stress isn't a weakness its a positive action that can reap huge personal and organizational rewards.

The ultimate stress show shows how our own behavior can be stressful to ourselves and others and how changes to that behavior can lead to a more stress-free working environment. The video shows a host of stressed characters in a multitude of scenes being guided by a Guardian Angel through an Eight Point Plan:

1. Get your priorities right
2. Consider needs & workloads
3. Listen to your people
4. Communicate clearly
5. Be positive
6. Learn to say ‘no’
7. Learn respect & trust
8. Be flexible

Related training issues:
Time management
Managing people
Managing change

Program includes: DVD(30 mins), clips DVD, course leaders guide, participant worksheets on disk and powerPoint slides\OHTs on disk.

• The Ultimate Stress Show - DVD $999.00 [Add to Cart]

The AMA DISC Survey is designed and intended to be used for individual, group, and organizational development. The survey is equally suitable for managers, work group or team members, and individual contributors. The personal styles measured by the survey are relevant to programs focusing on personal development, problem solving and decision making, time management, interpersonal relations, conflict management, team building, and organizational change.

The AMA DISC Survey has several unique features that provide distinct advantages over alternative personal style assessments. These include:

• The Survey is explicitly oriented toward work-related behaviors.
• The Survey is designed to enhance reliability and validity.
• The Survey is printed on NCR (no carbon required) paper (easy to score).
• The Survey provides an efficient way for people to learnabout their styles.

The AMA DISC Survey comes with a Debriefing Guide that includes seven modules, each of which take approximately 5 to 10 minutes to complete. The Debriefing Guide provides facilitators and respondents with a variety of options for understanding and applying The AMA DISC Survey:

• The Guide provides interpretations of dominant styles, as well as style combinations.
• The Guide encourages participants to apply the information presented.
• The Guide enables participants to examine the positive and negative aspects of their styles.
• The Guide is oriented toward self-development.
• The Guide can be used in a number of ways.

The AMA DISC Survey takes approximately 30 to 40 minutes to administer, score, and debrief.

The AMA DISC Survey can be used as an introduction to personal styles, or it can be used as the basis for a half-day session on personal, interpersonal, team, or organizational development. Appendix B presents a number of suggested program designs for using The AMA DISC Survey to accomplish different objectives. A set of transparency masters is contained in Appendix C.

• The AMA DISC Survey (10 Pack) $160.00 [Add to Cart]

The newest addition to the best-selling Insight Inventory product line is Teaming Up with Insight. Using all of the tried and trusted knowledge gained by using the Insight Inventory, this team focused product is dedicated to evaluating and improving vital group communication. The 16-page booklet contains a scoring sheet and grid as well as full breakdown of trait preferences and appropriate "flex" points, allowing for quick administration and comprehension of scoring outputs.

Teaming Up with Insight will help to track and evaluate interpersonal communication through each stage of team development with positive effects on your group's core structure, conflict management, time management, goal setting, and overall efficiency.

Sections in Teaming Up with Insight Include:

• Team Cluster Report
• Team Member Environment Worksheet
• Rating Team Leader to Improve Communication
• Team Member Scoring Chart
• Style Flexing Checklist
• Improving Team Effectiveness
• and more!

• Insight Inventory Form A: Teaming Up with INSIGHT- 5 Pack $89.99 [Add to Cart]

Featuring John Cleese

Free Online Preview

Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results.

Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way.

John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions.

Learning Objectives:

• Plan meetings in advance
• Prepare a detailed agenda
• Pre-notify attendees
• Control the discussion
• Summarize and record decisions

Suggested Uses:

• Meeting management
• Time Management
• Internal communication

Includes: 31 minute videocassette and Leader's Guide.

Online Training Option:

Meetings, Bloody Meetings course is also available online - Click here for details

FAST Feedback will transform the role of managers and dramatically improve the relationships between managers and their direct reports. Once a critical mass of your managers begin practicing FAST Feedback, this behavior change will create a dynamic environment of ongoing results-oriented dialogue; build trust; increase productivity; accelerate turn-around time; and invigorate your corporate culture.

The FAST behaviors and skills are taught in a four-hour program through a combination of video, leader presentation, group interaction, and individual exercises.

The FAST Feedback program focuses on four key skills

Frequent
Each employee has his or her own unique frequency. Giving employees feedback at their unique frequency is the key behavior. Identifying and tuning into each employee's frequency is the key skill. Accurate Every instance of feedback affects trust and performance. Giving feedback that is correct, balanced, and appropriate is the key behavior. Stopping to reflect, question assumptions, check facts, and rehearse are the key skills.

Specific
Telling people exactly what they do right and exactly what they do wrong is not specific enough. You have to tell people exactly what you want them to do next. That is the key behavior. Setting concrete goals and deadlines with clear guidelines are the key skills.

Timely
The closer feedback comes in proximity to the performance in question, the more impact the feedback will have. The key behavior is giving feedback immediately. Effective time management is the key skill.

This Trainer's Package Includes: Leader's Guide, the vignette-driven FAST Feedback Video; and one Participant Package.

• FAST Feedback Coaching Skills for Manager's $995.00 [Add to Cart]

Renew your teams with this stimulating, hands-on training tool. Team Building Blocks gives your teams an easy-to-implement, effective, and enjoyable opportunity to practice and refine their problem solving and communication skills.

Your teams will be motivated and stimulated by solving problems, reaching consensus, and resolving differences while involved with these experiential puzzles. The game comes complete with 14 wooden blocks and a 148-page activity manual, which includes 18 detailed activities, facilitator notes, post-activity commentary, and solutions.

Exercises Cover

• Risk taking
• Logic and spatial relations Diversity
• Trial and error learning
• Coaching
• Inter-team consultation
• Information sharing
• Time management

• Team Building Blocks: Practicing Group Collaboration $299.99 [Add to Cart]
• Team Building Blocks (additional set of blocks) $149.99 [Add to Cart]

Studies show training that includes audio and visual elements leads to improved retention.

Make training easy with this set of top Audio CD Click 'n Trains. Just pop a CD into your computer and start training! Get three of our top titles in month one, and a new title every month for the next 11 months! A new training topic every month for a year!

Your first shipment includes a binder with protective sleeves to house this essential training resource. Build up your training library and take the HR labor out of the equation with this unique offer.

You'll get:

• 14 different HR training topics
• High-Quality presentations with enhanced audio talk track
• Professionally narrated presentations
• A new topic every month

Your initial shipment will includes these three titles:

• Sexual Harassment: What Supervisors Need to Know
• FMLA: What Supervisors Need to Know
• FLSA: What Supervisors Need to Know

These are the other hot titles you'll receive throughout the year:

• Workers' Compensation: What Supervisors Need to Know
• COBRA and HIPAA: What Supervisors Need to Know
• Sexual Harassment: What Employees Need to Know
• ADA: What Supervisors Need to Know
• Workplace Violence: How to Prevent and Defuse for Employees
• Diversity: Legal Basics for Supervisors
• Substance Abuse in the Workplace: What Supervisors Need to Know
• Performance Appraisals: How to Conduct Them Legally and Effectively
• New Employee Safety Orientation
• Hiring Legally
• Diversity for All Employees

• Audio Click 'n Train - HR PowerPoint $499.99 [Add to Cart]

Develop your leadership and supervisory skills with these nine high-impact productions.

We all know that being a manager isn't easy. Roles are changing and today's managers find themselves faced with not only being responsible for the goals of their workforce but for the entire organization as well. These nine top-selling management training DVDs provide proven techniques that are guaranteed to improve productivity and people skills for new managers and seasoned veterans.

Learning points include:

• How to look for positive behavior, and praise often.
• Earn the trust of the people you manage.
• Reduce frustrating miscommunications.
• Nurture teams through development stages.
• Set goals that can be achieved—and are worth achieving!

• Be Prepared to Lead
• Be Prepared for Meetings
• Breakthrough Listening
• Criticism: Giving and Taking
• Managing People - Key Skills for Great Managers
• Motivating Your Employees
• Performance Coaching
• Supervising for Quality
• Time Management: Getting Control of Your Life and Work

Guarantee: This comprehensive management training series will have your staff making more confident and knowledgeable decisions than ever before.

• Manager's Collection (9 DVD Set) $990.00 [Add to Cart]

One of the few resources that addresses the unique needs of support professionals

By Elizabeth Sansom and Christine Newton

This manual of activities is written for support staff – the unsung heroes and heroines of organizations who often are the ones for whom there is no training budget. Or who can not be spared from their work to spend time in training.

The book presents a wide range of activities and handouts to help teach and apply the most critical competences for administrative, secretarial and support professionals. Titles include: Delivering Bad News, Getting My Point Across, Proud to Be Part of the Team and Getting Organized.

It’s all here... the activity description, target group, objectives, number of participants, time, materials, important notes for the trainer, method and optional elements. Included is an activity time checklist – so you can choose from exercises that can be completed in 60 minutes, 60-90 minutes and two hours.

The 50 activities are conveniently organized into 10 areas:

• Orientation
• Motivation and Empowerment
• Caring for Our Customers
• Face-to-Face Communication
• Telephone Skills
• Written Communication
• Time Management
• Managing Small Projects
• Meetings
• Presentation Skills

This training can be carried out in short sessions and in-house by supervisors or managers who are not officially trainers. The exercises all actively involve the participants and –because they are fun – have much more impact.

With 50 Training Activities for Administrative, Secretarial and Support Staff, you can motivate your staff, encourage them to achieve the best possible standards and enable them to grow in their constantly evolving jobs.

$149.99 [Add to Cart]

Free Online Preview

This course is also available for online training, see details below.

This program will help teach your fellow managers and other employees how to use state-of-the-art time-management techniques to increase productivity and create a less stressful work environment.

• Identifying time-wasters
• Goal setting
• Communicating effectively

Added features and benefits of DVD training include:

• English and Spanish versions – many also include Portuguese
• A customizable PowerPoint™ presentation
• Informative training points and bonus material for refresher or training talks
• Video-enriched training organized by learning objectives that facilitates discussion
• A printable Leader's Guide

Length: 25 minutes

Online Training Pricing Option:

This new Communication Library allows you to improve your communication skills in a short period of time at a most reasonable price. The following new titles are included in the set:

• Use the Telephone the Right Way
• Better Meeting Management for Better Communication
• Manage Your Time Better
• Feedback Skills for Supervisors
• Communication Skills That Build Winning Relationships

Includes 5 DVDs, 5 CD audios and 5 booklets (5-Volume Set)

Free Ground Shipping!

Session Builders Series 100 covers over 20 of the most important management and supervisory skills, from active listening to time management.With more than 200 exercise options and variations you will always have a choice of realistic, easy-to-use designs that will add “something extra” to your training programs.

Each Session Builder exercise is short, simple to run and debrief. The exercises are provided in a completely detailed manner, so that there are no surprises for the end-user at any point in the training process.

You can use Session Builders to:

• Build skills • Illustrate concepts

• Stimulate discussion • Promote on-the-job application

• Reinforce learning • Create a supportive learning climate

Session Builders exercises are flexible, as well: you can use them to help design your own management/supervisory training or as a supplement to your existing program.