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More Than a Gut Feeling III - DVD

Best-Seller!

Free Online Preview

This course is also available for online training, see details below.

More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by industrial psychologist Dr. Paul Green, directs you to probe the job applicant for specific examples of their past. The reason is simple: The best predictor of a job applicant's future work behavior is their past work behavior.

Viewers of More Than a Gut Feeling III will learn helpful job-related interviewing techniques practiced by so many hiring staffs all over the world. You can refrain from judging an applicant on gut feeling by: asking rapport-building questions; discussing the job; taking notes and explaining why; asking specific, open-ended questions to get specific answers; allowing for silence if necessary; maintaining control; getting contrary evidence and evaluating. This video applies these techniques to the most common interviewing situations and helps you to refrain from judging the candidate on intuition.

KEY LEARNING POINTS

  • How to plan a logical, structured interview that includes pre-planned interview questions
  • How to recognize the importance of developing an interview plan based on thorough knowledge of the job
  • How to understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of a skill
  • How to use interviewing techniques that allow for interviewer control
  • How to explain why it is important to make selection decisions based on facts and information, not on a gut feeling
  • How to explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavioral-based interview process
  • How to recognize why some questions cannot be legally asked in the interview process

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A customizable PowerPoint™ presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards

Length: 17 minutes

Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $945.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

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    Click 'n Train: Diversity - Legal Basics for Supervisors PowerPoint

    Customer Favorite!

    As the American workforce continues to reflect our increasingly diverse population, organizations must make diversity more than a buzzword or a recruiting tactic. There is no specific diversity training required by law. However, best practices indicate that diversity training is essential given today’s increasingly diverse workforce. Because supervisors play a key role in making diversity part of the organizational culture and operations, they need information and training on it. This new Click 'n Train PowerPoint® presentation trains supervisors on what diversity means, why it is important and how it works.

    Diversity - Legal Basics for Supervisors includes:

    • A fully prepared PowerPoint® presentation - Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate - Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints - Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises -Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines -Useful background and tips save you hours of preparation time

    • Click 'n Train: Diversity - Legal Basics for Supervisors PowerPoint $99.99 [Add to Cart]
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    Click 'n Train: Diversity for all Employees - PowerPoint

    Customer Favorite!

    As the American workforce continues to reflect our increasingly diverse population, organizations must make diversity more than a buzzword or a recruiting tactic. The best way to attract and keep high-quality employees and create a cooperative, creative, productive work environment is to effectively manage your diverse workforce. This new Click 'n Train PowerPoint® presentation helps supervisors and managers teach employees about diversity - why it is important, how it works and what they can do to contribute to the organization’s diversity program.

    Diversity for all Employees includes:

    • A fully prepared PowerPoint® presentation -Fully researched and expertly designed training meeting on this key topic
    • Reproducible handouts, quizzes, and completion certificate -Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
    • Easy-to-customize PowerPoints -Change the meeting outlines and insert your own photographs to meet your own company's policies
    • Interactive exercises -Involving exercises gain buy-in and increase comprehension
    • Trainer's outlines - Useful background and tips save you hours of preparation time

    • Click 'n Train: Diversity for all Employees - PowerPoint $99.99 [Add to Cart]
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    In This Together - DVD

    The In This Together training package presents an engaging look at harassment and respect in the workplace. Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on.

    No heavy corporate message, but rather insightful looks at real situations that will lead employees to make better choices. From dealing with gossip to being in a bad mood, the In This Together video package utilizes an entertaining, non-threatening opinion survey to create a safe environment where viewers can re-evaluate their beliefs and their actions.

    In This Together's Key Learning Points...

    • Benefits of common courtesies
    • Rules when attracted to someone at work
    • Perception vs. intent and who wins & loses
    • Legal definition of a hostile work environment
    • The risks of offensive language & jokes
    • The human cost of gossip
    • What to do when in a bad mood

    Program Includes: A 18 minute video or DVD, 1 Opinion Survey Tablet (50 sheets), 1 Leader's Guide with reproducible forms, 10 In This Together Pocket Cards and 10 In This Together Employee Handbooks

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    Blue Eyed with Jane Elliot - DVD

    For over 30 years, Jane Elliott has been America’s most highly acclaimed diversity trainer. Her powerful and controversial “blue eyed/brown eyed” exercise has had a life-changing impact on thousands in schools, corporations and government.

    The original BLUE EYED, the definitive record of her technique, proved so powerful that it has been made into three separate versions so it could be conveniently used in any setting. No one who sees it will ever turn a blind eye to racism again.

    This award-winning documentary is enhanced by a comprehensive Facilitator’s Guide applicable to all ages

    Length: 30 minutes

    Optional: THE ESSENTIAL BLUE EYED – the “trainer’s edition”, a 60 minute abridge version of BLUE EYED, plus a 30-minute debriefing with Jane Elliott.

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    The Leadership Pickles! - DVD

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    What Bob Farrell did for customer service in the run away hit Give `em the PICKLE!, he's doing again for leadership with The Leadership Pickles! A fun and exciting new video from Media Partners, The Leadership Pickles! combines Bob's passion for serving others with powerful leadership stories to create a memorable and motivating message for leaders of all kinds.

    Just as customers need pickles - those special things you do for them to keep them coming back - your employees need their pickles too. They want and need certain things from you as their leader. If they get them, they'll follow you and achieve great things. If they don't get their leadership pickles, their belief and respect for you as a leader may begin to slip.

    Being in leadership is a tough job. It requires you to be the best you can be. The Leadership Pickles! will inspire you to give your employees their leadership pickles!

    Program Incudes: A 16 minute video or DVD, 1 50 sheet Pickle Sticky Pad, 10 Pocket Reminder Cards, 1 Gold Pickle Lapel Pin, 5 Green Pickle Lapel Pins and 1 Leader's Guide on CDRom

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    Conquering Difficult Conversations: A Supervisor’s Training Series - DVD

    Help train supervisors to handle difficult situations with confidence!

    Conduct difficult conversations with confidence! The Conquering Difficult Conversations video series is designed for Human Resources professionals to train supervisors on conducting difficult conversations with employees. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

    Conquering Difficult Conversations, available on DVD or VHS, demonstrates proven communication methods that have been developed, tested, and used by experienced industry experts. Supervisors learn to prepare for and address situations in an objective, businesslike manner. The program is designed to help supervisors feel more confident in their abilities to confront and resolve difficult situations with other employees.

    This training series encompasses four individual training topics:

    • Managing Conflict – Discusses the various types of conflict and how best to moderate it.
    • Addressing Personal Issues – Teaches supervisors to address personal issues such as inappropriate dress, family issues affecting work, uncleanliness, and more.
    • Conducting Layoffs and Terminations – Provides ideas on how to handle this process effectively for the best interests of all involved.
    • Providing Performance Coaching – Covers giving employees honest feedback using a performance coaching environment.

    Each training program also includes the following:

    • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
    • (1) Training Guide - Provides background information on personal issues and gives a brief overview of the video.
    • (10) Supervisor Fact Sheets - Recap recap key points from training and make a convenient reference.

    • Conquering Difficult Conversations: A Supervisor’s Training Series - DVD $799.99 [Add to Cart]
    • Conquering Difficult Conversations: A Supervisor’s Training Series - Video $699.00 [Add to Cart]
    50 Activities for Developing Leaders Vol. II

    Best-Seller By Lois B. Hart, Ed.D. (2003)

    Free Shipping within the U.S.

    For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies.

    Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus on:

    • Laying the groundwork for a workshop that makes an impact
    • Developing the individual leader
    • Setting an example so others will want to be leaders, too
    • Helping leaders excel and perform at their best

    The activities help leaders:

    • Build trust
    • Be ethical
    • Teach
    • Coach
    • Facilitate meetings
    • Develop their careers
    • Create balance
    • Respond to change
    • Handle conflict
    • Be creative
    • Self-promote

    Includes: 3-Ring Binder, 300-pages, Written Exercises, Self-assessments, Closure Activities, Role Plays, And Group Exercises.

    • 50 Activities for Developing Leaders Vol. II $149.99 [Add to Cart]
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    Harassment Is (Office Version) - DVD

    Released - 2005

    Free Online Preview

    Office, Industrial, Hospitality, Government, Healthcare & Retail Versions Available!Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your organization!

    Harassment Is offers realistic scenarios representing many different forms of harassment based on sex, age, race, disability, religion, and sexual orientation. Each harassment situation is presented by an on-camera host who adds additional content and insights to enhance the comprehension and retention of this critical information.

    Harassment Is will raise awareness regarding harassment and explain the do's and don'ts of creating a respectful work environment for everyone.

    Harassment Is will help employees learn how to...

    • Define harassment
    • Identify the various types and forms of harassment
    • Understand the negative impact of harassment
    • Follow practical guidelines to prevent harassment
    • Respond if they witness or become victims to harassment

    Program includes: A 22 minute DVD or video, 10 Harassment Is Employee handbooks, leader's guide with customizable Harassment Is PowerPoint

    Online Training Pricing Option:

  • $5.00 per user
  • One year access to this program
  • Minimum order: $845.00
  • Please contact us by email if you have 250 users or more for special pricing options.
  • *Prices subject to change without notice

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    Performance Matters: The Importance of Praise - DVD

    Hosted by John Cleese

    Free Online Preview

    At the top of the list of why people think of leaving their jobs is the fact that they feel they aren't appreciated enough.

    This new program makes the point that giving praise where it's due is a management tool that's powerful, cheap and easy to use. It can bring amazing results in terms of increasing the quality and quantity of the output of the people who work for them, providing it is correctly applied.

    A department with a high staff turnover is in danger of losing another member: the individual displayed initiative and commitment in helping a customer, yet their manager could only criticize the unauthorized expense of a taxi fare.

    The Employee's attitude changes with renewed enthusiasm when the manager shows interest and appreciation in a job well done. Among the rules learnt are that it's important to let people know why they are being praised, make sure that the effect isn't ruined by a sting-in-the-tail remark, and to pass on praise from customers or superiors.

    Features and applications:

    • Addresses the reasons why managers don't praise
    • Shows the value of adding praise to the corporate culture
    • Makes managers aware that it's important to seek opportunities to praise staff
    • Provides six easily-remembered rules for praising staff correctly
    • Proves that praising is not a natural gift but a learnable skill

    Program includes: 24 minute VHS or DVD video

    • Performance Matters: The Importance of Praise - DVD $870.00 [Add to Cart]
    • Performance Matters: The Importance of Praise - CD-ROM $870.00 [Add to Cart]
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    Performance Matters: The Need for Constructive Criticism - DVD

    Hosted by John Cleese

    Free Online Preview

    To enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance.

    Nobody enjoys being criticized, which is why few managers relish the prospect of criticizing their staff-yet is has to be done. Everyone makes mistakes, but no-one can be allowed to go on making the same mistake-and people shouldn’t have to wait until an appraisal to discover they have done something wrong.

    The program is set in the offices of a district council, where an oversight in preparing for a meeting leads to the rejection of a sensitive planning application. The planning officer concerned shrinks from confronting an otherwise efficient assistant until a stern memo from the chief executive forces a rethink.

    But rather than establishing what had happened and taking action to put it right, the officer makes a series of clumsy attempts to discipline the assistant-including a telling off in front of junior colleagues, failing to agree what had gone wrong and criticizing them personally rather than what they had done.

    Learning how to handle the situation correctly means understanding how the problem arose, and the assistant is able to suggest a means of avoiding such mistakes in the future.

    Features and applications:

    • Helps managers understand that criticism is an essential part of a manager’s responsibilities
    • Shows why people should only be criticized for what they’ve done, not what they are
    • Emphasizes how criticism done badly can make things worse
    • Lays down seven rules for ensuring that criticism is conducted effectively and without acrimony

    Program includes: 24 minute VHS or DVD video

    • Performance Matters: The Need for Constructive Criticism - DVD $870.00 [Add to Cart]
    • Performance Matters: The Need for Constructive Criticism - CD-ROM $870.00 [Add to Cart]
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    The Dreaded Appraisal - DVD (English)

    Best-Seller! Produced - 1990

    Free Preview

    This training program is designed to ensure managers conduct positive appraisals that focus on staff motivation and business effectiveness.

    Giving a review - or receiving one - is a challenging experience, even when the news is good. Prevent performance appraisals from turning into disasters with The Dreaded Appraisal.

    This popular video emphasizes the need to remain in control, avoid irrelevant arguments and gain agreement on specific, measurable performance goals. The Dreaded Appraisal lets you sit in as three managers review three different employees, each an archetype of a 'problem' personality. Each illustrates a different challenge for managers and each presents an opportunity to turn negative attitudes into positive actions. First comes Shy Sharon, who has bottled up all her opinions and concerns. The manager helps Sharon to express herself in a positive manner and see the value of honest, open communication. Next is Touchy Tracey, who takes the defensive, insisting every comment the manager makes is a criticism. The manager helps Tracey regain her balance and accept constructive criticism gracefully. Getting through to Aggressive Alan calls for a completely different approach. Eventually, the manager pries him away from his organizational critique and shifts the focus to where it belongs, on Alan's role. The Dreaded Appraisal comes with a special video for the appraisee, explaining what to expect, how to prepare and how to benefit from the appraisal.

    Learning Objectives:

    • Get appraisees to open up
    • Create an unhurried atmosphere
    • Praise and encourage
    • Probe and listen
    • Face up to the problem
    • Stick to the facts
    • Invite self-appraisal Agree on an action plan
    • Work to a structure

    Program includes: DVD (25 mins, appraisee program (3 mins),course leader's guide, participant worksheets on disk and PowerPoint slides on disk

    Magic of We - DVD

    Best-Seller

    This course is also available for online training, see details below.

    In The Magic of We, you'll see a team of 25 Snapper employees gather in the main plant on a Saturday morning for a very different kind of meeting. Senior managers, engineers, suppliers, customer service and marketing are assigned one task: Put together 4 lawnmowers themselves.

    It comes down to nuts and bolts - literally! As they work, these diverse teams realize that a universal bolt that was supposed to streamline production is causing more problems than it was supposed to solve. See how they use the 'magic of we' to find the solution.

    The Magic of We is one story, shown five times with five different intros and closings, each addressing a different topic area: Leadership, Teamwork, Problem Solving, Lean Manufacturing, Communication.

    Here is just a sample of the learning points covered:

    • Gain first hand knowledge and experience. Walk your "four corners". (Leadership)
    • Understand the team's mission and each individual's role. (Teamwork)
    • Step outside your day-to-day environment to change your perspective. (Problem Solving)
    • Help create a work environment that brings down barriers to talking, listening, and sharing. (Communication)
    • Cultivate a culture of "us vs. the problem," not "department vs. department." (Lean Manufacturing)

    The Leader's Guide provides step-by-step instructions for introducing activities, leading discussions, and making transitions between the video, group discussions, and exercises. It includes directions for presenting the workshop materials, along with suggestions for preparation, timing, and follow-up activities.

    Program Includes: DVD Or VHS Video, Leader's Guide (including reproducible participant handouts), PowerPoint CD-Rom, and 10 "Magic of We" Post-It Notes.

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

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    What's Your Pickle? - DVD

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    Produced - 2007

    In What's Your Pickle? Bob hits the road in his red 1954 Cadillac convertible in search of "all-star" Pickle Givers from across the country. He uses the best of these stories to create an endearing and inspirational video that continues to build upon the pickle philosophy.

    In Bob's contagiously enthusiastic manner, he teaches viewers that "if you look and listen, your customers will tell you what your pickle is". He then offers four key steps--ways to help give your customer "The Pickle":

    • CONNECT with your customers. ~ How would you want to be treated?
    • ANTICIPATE what they'll need next. ~ How can you be one step ahead?
    • DELIGHT your customers. ~ How can you exceed their expectations?
    • INSPIRE yourself and others. ~ Are you willing to do what it takes?

    What's Your Pickle? is fun and entertaining, and offers a fresh new look at how your team can integrate the pickle-giving culture into your own workplace. The stories will inspire viewers to new heights--some are endearing, some are practical, and some are simply amazing. They will provide trainers with a great spring board for discussing new and inventive ways to serve the customer. Find out about the "trickle-pickle".

    Program includes: A 17 minute DVD or VHS, Leader's Guide on CD-ROM, Customizable PowerPoint Presentation (available with DVD purchase only), 10 Reminder Cards, 10 Green Pickle Lapel Pins, 3 Travel Postcards and 1 Pickle Sticky Notepad.

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    When the Coach is You! - DVD

    Govenment & Healthcare Version also Available!

    This course is also available for online training, see details below.

    These days, coaching isn't only the responsibility of the manager. Any team member may be called upon to coach a coworker. This video walks viewers through the practical steps to increasing success for coaches and learners in any organization. You'll visit an accounting office, a factory and service center as workers resist and stumble through the coaching process, finally learning to create positive outcomes.

    This important training tool explores the perspective of both coach and learner. You will watch purchasing administrator Wes try to move Peggy from one-on-one vendor ordering to an online purchasing system. His incomplete coaching results in an ordering snafu on Peggy's part. Ultimately they learn to work together to make the coaching process successful.

    In the factory, shop foreman Michelle enlists Hector to help a coworker increase productivity. Hector's not too keen on losing his own time on the line but in the end sees that teaching Arnold what he has learned over the years not only improves his coworker's skills and efficiency, but increases the entire shop's productivity.

    At the service center, veteran service representative Todd is none too pleased to have a freshman rep assigned to coach him on calls. His defensiveness and stubbornness make it difficult for him to take Vicki's suggestions but Vicki's coaching allows him to see how his technical proficiency could be balanced with a greater sensitivity toward client needs.

    You will watch the evolution of these encounters, skipping from one scenario to the next as each pair illustrates the skills necessary for successful coaching.

    Includes: 18 minute DVD or VHS and Leader's Guide

    Online Training Option

    • Pricing - $9.95 per user
    • Minimum order - $500
    • Users receive a post-test and certificate of completion. You set the test’s passing grade.
    • You get an Administrator’s Page that shows who has logged on to take the training and the test score of each viewer.

    Please contact us by email if you have more than 1000 users for special pricing options.

    Note: When you order the online training version of this program, our shopping cart will show 50 items listed (minimum number of participants) for $500, each additional participant/item added is $9.95

    • When the Coach is You! - DVD $795.00 [Add to Cart]
    • When the Coach is You! (Healthcare Version) DVD $595.00 [Add to Cart]
    • When the Coach is You! (Government Version) - DVD $795.00 [Add to Cart]
    • When the Coach is You Online Course (50 - 1000) $9.95 [Add to Cart]