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 Training / Facilitation By Kenneth Thomas and Ralph Kilmann The Thomas-Kilmann Conflict Mode Instrument (TKI) is the number-one best-selling instrument for conflict resolution. This easy-to-use, self-scoring exercise is fast and powerful. Participants select responses from 30 statement pairs to discover which of five conflict handling styles is their preferred "mode". Interpretation and feedback materials help clients learn about the most appropriate uses for each mode and how to increase their comfort level with their less-used modes. Its simple-to-use format and easy-to-understand content have made it the centerpiece of training programs over a wide variety of applications. This Self-Assessment:
 Andy Kirby Use these participative training techniques to rejuvenate, challenge, and motivate participants. This collection of over 145 group games will get participants involved in the learning process and add substance to new or existing programs on any training topic. In addition to providing you with a substantial stock of games, the manual includes an in-depth discussion of the unique dimension that well-presented games add to a training session. It covers proper preparation for the use of games in training, techniques for providing feedback to participants, and methods for choosing a game that is right for your audience and subject matter.
 This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessary to be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer. Training Objectives
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 Best-Seller Tips, Tactics, and How-To's for Delivering Effective training This complete collection of training tips, tactics and how-tos will show you the eight steps to proper presentation preparation, how to customize training to your audience, and how to keep learners motivated both during and after the training session. This second edition includes a comprehensive resource guide, activity sheets, transparencies, outlines, detachable index cards, and more. An invaluable resource for delivering cost-effective, high-impact training. Selected Contents
 Make your teaching and their learning fun, fast-paced and functional. This toolkit of 500 tips and techniques is designed for trainers at all levels of experience who enjoy experimenting, discovering and evolving. 500 Creative Classroom Techniques for Teachers and Trainers covers all the important basic, including how to:
You’ll also get creative ways to deal with reluctant learners, make subject matter relevant, encourage participant-learning after the course has ended, develop study habits, make take-home assignments relevant and more. Each of the book’s 20 chapters contains an overview. Within the activities is a wide variety of tips, suggestions, options, cautions, FYI tidbits and recommendations. Use the brainteasers scattered throughout the book to assess the brainpower in the room, when the class needs a mental break, after lunch to get juices flowing again or whenever you have odd minutes to fill.
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 Activity Manual Select from 75 quick exercises to break down barriers, increase motivation, and provide the best possible start to your training program. Compiled by a team of five trainers with a wide variety of experience, the games represent a rich mixture of styles and an extensive range of approaches. There is an index of activities by objective to help you choose the most appropriate activity for your application and fully reproducible participant materials are included to save you hours of preparation time. Training Objectives
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 The ASTD Reference Guide, third edition, is intended to provide a context for the Workplace Learning and Performance (WLP) field, to expand on the roles and competencies described in ASTD Models for Workplace Learning and Performance, and to provide readers with the resources for enacting those roles and demonstrating those competencies. This book provides background information on the WLP field and guides the reader to many references of the literature of the WLP field. Those interested in professional WLP work will find this book both useful as a desk reference and as a broad introduction to the field. While, Academicians will find this book suitable as a textbook for courses in WLP. Selected Contents
 These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs. Training Objectives
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 This versatile team development tool consists of a series of games for developing team effectiveness. The playing cards represent behavioral characteristics of effective teams and are designed to stimulate thinking and discussion. The cards are divided into four sections of thirteen cards each. Each section covers an essential area of team development and is indicated on each card by an icon in the upper right-hand corner. The four areas of team development are: unity, communication, support, and performance. Card Games for Developing Teams includes discussion games, card sorting and assessment games, acting and artistic games, as well as games involving the implementation of behaviors for team effectiveness. A learning objective is given for each game and activity along with a short summary and the approximate time needed. The simplest and most effective way to use the cards is for group discussion games and activities.
 Help Others Achieve Optimal Success Coaching is more than correcting undesired behavior. It provides managers and supervisors with an opportunity to affirm, communicate, problem solve, and effectively sell the need for change. Coaching For Peak Employee Performance enables participants to monitor and diagnose performance improvement needs and prepare for and give feedback to employees using a proven, four-step Feedback Planner. Skill-Based Program Content
Program Length: Half Day
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 This collection introduces the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. Part One includes 25 interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of 25 individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. Includes: 300 Page Activity Manual
 Using DiSC To Build Team Relationships Today's competitive marketplace demands that organizations do more, with less not an easy task. To accomplish this, organizations need to find ways to work smarter and faster, relying more and more on the knowledge and skills of teams specifically high performing teams. A Foundation of Teamwork explores the essence of teamwork effective communication. In this program, DiSC is used to provide insights into communication styles and offer new opportunities for team building. Upon completion, participants will be able to identify their primary communication styles and those of other team members to identify potential areas of interpersonal conflict so they can minimize problems or avoid them entirely. Skill-Based Program Content
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 12 Reproducible Instruments for Trainers In this era of rapid change in training methodologies, one of the most powerful tools available to trainers is a vast range of instrumentation focusing on either the individual, team, or organization. The Complete Management Skills Assessment Kit has a special emphasis on the different styles of adult learning. Trainers will become familiar with adult learning theories which will aid them in understanding how each individual prefers to learn. It has become increasingly clear that each employee needs to contribute positively to their own workplace development. This series of management assessments provides trainers with user-friendly materials which can be used in a variety of settings. Also, The Complete Management Skills Assessment Kit is fully reproducible saving trainers time and money. Contents
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 Best-Seller By Lois B. Hart, Ed.D. (2003) Free Shipping within the U.S. For years, the popular 50 Activities for Developing Leaders, Volume I, has helped trainers effectively introduce and reinforce key skills in leadership training. Now the all-new, second volume reflects the best and latest thinking on leadership theory making it the best tool available for building leadership skills, attitudes and competencies. Developed by two veteran leadership experts, the second edition offers 50 ready-made, proven activities organized into four modules that focus on:
The activities help leaders:
Includes: 3-Ring Binder, 300-pages, Written Exercises, Self-assessments, Closure Activities, Role Plays, And Group Exercises.
 Ian Nicholls Training Objective
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 The 50 activities in this resource book has been tested with hundreds of participants to ensure their appropriateness and effectiveness for a variety of diversity training needs. Employees at all levels will be stimulated by interactively learning about cultural and gender differences and mastering new skills for communicating more effectively in our diverse workplaces.
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Includes: 300 Pages, 3-Ring Binder
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 This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. The activities focus on Leadership, Corporate Citizenship, Salesmanship, Management, and Teamwork. Contributing to this collection is a range of trainers from a wide variety of disciplines and locations, including Europe, India, Canada, and a broad cross-section of the United States. Training Objectives
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Time Guidelines: 50 activities vary in length from 15 minutes to 60 minutes.
 Novice and experienced salespeople alike will benefit from these activities which focus on strengthening essential selling skills. The ready-to-use activities offer practice in closing a sale, developing new business, resolving customer objections, managing sales relationships, and more. Program Includes: A 3-Ring Binder, 300 pages, trainer's notes, feedback instruments, exercises and simulations.
 Maximizing The Effectiveness Of Your Meetings Poorly planned meetings often result in unclear goals and objectives which inevitably lead to other time consuming, non-productive meetings down the road. In contrast, well-conducted meetings are powerful communication tools that improve productivity, encourage team involvement, and build commitment. And, as with other tools, there are certain procedures and techniques you can use to maximize effectiveness. Meetings That Work! provides practical examples and proven methods on the three essential stages of preparing, conducting, and evaluating meetings, and for building team success.The easy to use Meetings That Work! Facilitator Kit includes materials listed below and must be purchased to Facilitator Kit The Meetings That Work! Facilitator Kit includes materials listed below and must be purchased to order Participant Kits:
Participant Kit:
 Featuring John Cleese
Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results. Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way. John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions. Learning Objectives:
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Includes: 31 minute videocassette and Leader's Guide. Online Training Option: Meetings, Bloody Meetings course is also available online - Click here for details
 Philip R. Harris, Ph. D. The twenty assessments in this collection are divided into four sections. The first , Personal Assessment, contains seven instruments to help individuals learn about themselves in order to more effectively acquire new competencies and meet the challenge of change. The second, Team Assessment, contains four complimentary instruments to help both team leaders and team members understand the dynamics of the group process. The third section, Management Assessment, provides five instruments which may be used by individual managers for self-assessment of their managerial role and effectiveness. The final section, Organizational Assessment, includes four instruments which can be used by HRD specialists or top management to evaluate a company's climate, clarify one's position in the system, and improve meeting management. This collection of reproducible assessment instruments will:
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 Everyone these days is talking about “coaching.” But do your employees understand what “coaching” really means? More importantly, do they practice it regularly? The workshop is organized into four sections. Sectionone helps participants understand their own coaching style, “read” the needs of others, identify the learning styles of others and set the climate for coaching. Section two focuses on how to assess alternative coaching methods and determine when and where to coach. Section three tackles how to create the time and opportunity to coach and find opportunities to build relationships. In four, participants will learn how to encourage communication and feedback, develop a long-term monitoring plan and review and adjust as they go. The Instructor’s Guide contains all you need to conduct a workshop – introductory notes, a suggested timetable, background notes, a trainer’s checklist, course notes, action planning and evaluation forms and a CD with PowerPoint slide masters. Instructor's Guide
 This workshop will energize newly formed teams by helping members explore different team roles as well as four critical stages of team development. By learning through experiential exercises about the behaviors that occur at each stage of team development, members will preempt resistance to the team approach. Workshop Includes:
Time Required: 4 hours
 The ideal starting point for creating a fully functioning, high performing team, this workshop will help team members establish a mission that can be used to guide the formulation of goals and objectives. A series of skill building exercises will get everyone working toward the common goal. Workshop Includes:
Time Required: 2 hours
 Improve all key communication skills within the context of achieving team goals. This workshop systematically presents core communication skills such as active listening, giving and receiving feedback constructively, and reacting to others' ideas. Workshop Includes:
Time Required: 4 hours
Meetings are the hub of team communication and decision making. This workshop addresses why meetings should be called, how to prepare for them, and most importantly how to conduct them effectively. Workshop Includes:
Time Required: 4 hours
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