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Training / Facilitation

Free previews, government, education, consultant and non-profit discounts available on select DVD and video programs. Contact us for details.
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Faultless Facilitation Instructors Manual

By Lois B. Hart, Ed.D

This instructors manual for the Faultless facilitation program offers 48 in-class learning activities and optional training designs to go with the best-selling Faultless Facilitation Resource Guide. The instructors manual lays out exactly how to plan, run, and evaluate skill-based training for inexperienced facilitators.

Faultless Facilitation Resource Guide
The Resource Guide includes "how to's" on group leading and problem solving for new facilitators. It covers everything from agenda setting to selecting the right problem solving tools. Use it as a participant coursebook with the training program, as a self-study option, or for managers who need to understand more about the facilitator's role.

  • Faultless Facilitation Instructors Manual $149.99 [Add to Cart]
  • Faultless Facilitation Resource Guide (2nd edition) $99.99 [Add to Cart]
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Trainer's Assessment of Proficiency (TAP) Profile DVD Kit

Other than the evaluation sheets that participants turn in at the end of a training session, most instructors get very little feedback on how they are doing and where they can improve. But, their growth and development depend on more than the reactions of their learners. Professional expertise and established standards for classroom performance should be applied.

That's why TAP was created. It measures an instructor's relative strengths on key skills, generating a Proficiency Profile that pinpoints developmental needs and defines the competencies critical to the effective delivery of training. TAP is a three-hour video-based program for instructors and course designers to assess 12 key instructional skills, identify needs and opportunities, and form Individual Development Plans.

The 12 Competencies

  • Assessing Needs and Entering Behavior
  • Analyzing Participants and Situations
  • Applying Classroom Facilitation Skills
  • Maintaining Adult Relationships
  • Building toward Transfer Training
  • Managing Classroom Time Effectively
  • Setting Objectives and Terminal Behavior
  • Eliciting Relevant Responses and Testing
  • Forming Questions and Probes Effectively
  • Giving Feedback and Reinforcement
  • Getting All Learners to Participate
  • Displaying Good Flow, Logic, and Organization

The Complete TAP Package includes:

One Facilitator's Guide with:

  • One DVD containing a class in session and a discussion and critique by Dr. Scott Parry
  • How to administer TAP booklet containing guidelines for running the TAP program
  • The video script for analysis
  • Handouts of Scoring Your TAP Responses
  • One Participant Workbook with Scoring Guide, Response Sheet, The Feedback and Critique portion of the script, and Individual Development Plan

  • Trainer's Assessment of Proficiency (TAP) Profile DVD Kit $199.99 [Add to Cart]
  • Trainer's Assessment of Proficiency (TAP Coursebook) $40.00 [Add to Cart]
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The Fast Facilitator - Book/Binder

Increase your understanding of facilitation and learn interventions and exercises you can use with others. This resource manual provides managers, trainers and consultants a format based on the core skills facilitators need to develop as well as the issues they will face at work.

The Fast Facilitator shows the difference facilitation skills can make in helping people learn, be more self-aware, be more flexible in their thinking and behavior and build their self-confidence.

The manual is organized into three parts covering a huge amount of groundwork: Essential facilitation, group and team facilitation and creative facilitation.

Topics include what is facilitation, the qualities of a facilitator, planning and structuring, understanding roles in teams, when and how to intervene, working with diversity and defense patterns. Key issues covered range from attentiveness and culture to emotional expression, openness and feedback.

Each of the 30 chapters is divided into four areas:

  • The theory behind the topic to help you make sense of the activity and the issues you are facing
  • Activities, games and exercises you can use with groups to build skills
  • Coaching advice for working one-on-one
  • Ideas and resource for self-development including traps to consider and difficulties you might encounter as a facilitator

Use this manual when you need support in dealing with a specific issue at work or when developing your professional skills. It is full of principles and practices that will enable you to get the best out of people.

Pages - 202

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Training House Reproducible Games and Simulations

Hands-on experience is the name of the game with this unique spectrum of learning opportunities!

This diverse collection of reproducible games and simulations makes learning a fun and participative way for employees to gain experience in the key concepts and skills essential to their success in the workplace. It is an ideal resource for trainers looking for a creative way to instill new ideas and skills, but who do not have the time to develop a new game on their own. This valuable assortment of 18 unique training games is ready-to-use and includes clear objectives, detailed instructor guidelines and reproducible materials for participants. Games and Simulations Cover

  • Time Management
  • Communication
  • Leadership Skills
  • Presentation Skills
  • Team Building
  • Goal Setting
  • Problem Solving
  • Decision Making

  • Training House Reproducible Games and Simulations $299.99 [Add to Cart]
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More Bloody Meetings - DVD

Best-Seller Featuring John Cleese

Free Online Preview

Too many meeting are genuine nightmares. They lack preparation, direction, and worst of all, results.

Thankfully, there's Meetings, Bloody Meetings. This award-winning program, remade in 1993, is essential viewing for anyone who chairs meetings. You'll learn how to make your get-togethers shorter, more focused, and more productive. And you'll find plenty to laugh at along the way.

John Cleese's nightmare meetings land him in court for negligent conduct of meetings. The court pronounces Cleese guilty of all five counts: failing to prepare, failing to inform others, failing to plan the agenda, failing to control the discussion, and failing to record the decisions.

Learning Objectives:

  • Plan meetings in advance
  • Prepare a detailed agenda
  • Pre-notify attendees
  • Control the discussion
  • Summarize and record decisions

Suggested Uses:

  • Meeting management
  • Time Management
  • Internal communication

Includes: 31 minute videocassette and Leader's Guide.

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The New Fieldbook for Trainers - Binder/Book

This innovative book is a gold mine of field-tested principles, activities, instruments, and designs. The materials will help you produce high impact training to support performance improvement initiatives for individuals and teams. Everything is reproducible and even customizable using the word processing files provided on disk. More than 60 tools, activities, and designs are included. One look through this fieldbook, and you'll agree that it is the most directly beneficial collection of tools for trainers ever assembled under one cover.

Selected Contents

  1. Training Principles and Methods
    Involving Participants
    Processing Learning
    Classroom Management
    Facilitating Meetings
    Trainer Development
  2. Training Instruments
    Training Needs Assessment
    Team Commitment
    The Focus Group Sensing Scale
    Success Practices
    Problem Solving Tools: A Self Assessment
  3. High-Involvement Learning Activities
    Energizers
    Communications
    Problem Solving
    Teams
  4. High-Involvement Training Designs
    Principles of Adult Learning and Course Design
    Course-Design Resource Worksheet
    Training for Trainers
    Effective Presentation Skills
  5. Strategic Interventions
    Jones' Intervention Cube
    Team Development Models
    Training as a Strategic Intervention
    Evaluating Training Sessions
(files on diskette are in Microsoft Word 7.0 format and PowerPoint 7.0 for Windows)

  • The New Fieldbook for Trainers - Binder/Book $99.99 [Add to Cart]
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Compendium of Icebreakers Volume 2 Connections: 125 Activities for Faultless Training - Binder/Book

Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual – and the focus of these 125 tested and proven-effective activities for trainers.

The activities are grouped under five critical points of contact trainers have with participants:

  • Making Contact Before the Workshop includes activities a trainer can do after the participants are identified or selected.
  • Saying Hello at the Beginning of the Workshop presents activities for introducing the trainer, clarifying objectives and expectations, helping participants get better acquainted and leading warm-up activities
  • Making Transitions Within the Workshop offers activities for building on what participants have learned from the workshop and one another.
  • Saying Goodbye at the End of the Workshop focuses on activities that help participants review what has been learned, develop a plan of action, celebrate and receive awards.
  • Following Up After the Workshop includes strategies for reinforcing what participants have learned and ensuring continuous learning.

Based on the principles of accelerated and adult learning, the activities have sound objectives. But they are also fun. Some utilize all the senses. Many get participants on their feet and moving around. Others encourage participants to reveal what they already know and apply what they learn.

The activities are formatted for easy use with clearly marked objectives, best occasion to use them, group size, estimated time equipment and supplies needed and materials. Many of the activities have ready-to-use handouts.

  • Compendium of Icebreakers Volume 2 Connections: 125 Activities for Faultless Training - Binder/Book $99.99 [Add to Cart]
Life IS a Series of Presentations - Complete Kit

New Release Available on Video & DVD!

Based on the book by author Tony Jeary, Life IS a Series of Presentations demonstrates how to focus and execute your communication so that every time you present an idea, a message, a speech, or even conduct a meeting, you will gain the skills necessary to maximize your daily interactions. The course follows a series of easy-to-use steps with the P.O.I.N.T. model, enabling participants to inspire, inform, and influence others confidently and persuasively. Ultimately, employees will establish credibility, improve working relationships, increase efficiency and effectiveness, improve job and personal satisfaction, and more.

After viewing this video, employees will know how to:

  • Explain why work (and life) is a series of "presentations"
  • Identify the three categories of presentations:
  • Inspire, Influence, and Inform
  • Articulate why and how the P.O.I.N.T. model is effective
  • Apply the steps of the P.O.I.N.T. model in common presentation situations, including e-mail, voice-mail, live phone conversations, one-on-one, small group/team
  • Demonstrate confidence and persuasiveness when making presentations

Program Includes:

  • 24 Minute program available in DVD or VHS
  • Facilitator Guide with 1-hr, 4-hr, and 1-day
  • (8-hr) agenda options
  • Reproducible Participant Materials
  • Reproducible Self-Study Workbook
  • PowerPoint presentation available for download

  • Life IS a Series of Presentations - Complete Kit $995.00 [Add to Cart]
  • Life IS a Series of Presentations - VHS Preview $0.00 [Add to Cart]
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Using Adult Learning Principles - Binder/Book

Adult Learning Principles is a comprehensive training course exhibiting the highest standards of instructional design. Now you can re-create a course developed at 20 times your cost, using the highest standards of instructional design. All materials are included for the trainer to lead sessions including approaches to accommodate different learning styles and exercises on topics like knowledge retention.

  • Using Adult Learning Principles - Binder/Book $495.00 [Add to Cart]
  • Using Adult Learning Principles Coursebook $50.00 [Add to Cart]
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25 Instruments for Team Building (Activity Manual)

This new collection of instruments provides team building practitioners with tools designed to assist in the development of individuals, teams, and organizations. The instruments range from very simple, self-scored tools, to more complex assessments that provide in-depth information on teams. All of the instruments are fully reproducible which makes them a very cost-effective alternative to in-house development or off-the-shelf instruments.

Includes: 3-Ring Binder, 200 Pages.

  • 25 Instruments for Team Building (Activity Manual) $149.99 [Add to Cart]
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Fearless Facilitation! -Complete Kit

Just say "NO" to boring training classes and unproductive meetings. Turn your trainers and meeting leaders into "Fearless Facilitators"! They'll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week's worth of meetings into a single session. "Fearless Facilitators" expertly foster participation and make any group session more productive.

Learning Point Highlights:

  • Covers all the fundamental techniques of effective facilitation
  • Delivers an effective method for planning and managing meetings
  • Takes current trainers and facilitators to a new level of effectiveness

Complete Training Kit Components:

  • Two DVDs (full length video, companion SMART-START Motivation, interview with subject-matter expert, Laura Bernstein, TrainerTALK™ with Sue Mueller and classroom slides)
  • Two VHS (21 minutes each)
  • Facilitator Guides (multiple agenda options)
  • Reproducible Participant Materials
  • Online Program Resources
  • Trainer Pack

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Changing Pace - Binder/Book

This collection of experiential activities in game format will enable trainers and facilitators to make effective use of the outdoors as a vehicle for learning. It contains sixty-three creative games that can be conducted easily and safely with a minimum of materials and preparation. Many of the activities can be run equally well indoors.

Each activity is presented in a standard format that includes a summary, a statement of objectives, a note of any materials required, time requirements, and detailed guidance on the effective use of the games in training. The games vary in length from a few minutes to over an hour. Together they provide a rich store of adventure, energy, and memorable learning.

Games Teach

  • Cooperation
  • Decision making
  • Ethics
  • Goal-setting
  • Planning
  • Rewards
  • Trust
  • Inter-team collaboration
  • Communication
  • Creativity
  • Leadership
  • Problem solving
  • Risk taking
  • Team learning

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Learning At Work

How to Support Individual and Organizational Learning

As a workplace learning professional, what do you need to be able to do to keep up with a fast-changing industry and move ahead? You’ll find all the answers in a single source—Learning at Work, the third edition of Training for Organizations first published in 1996.
This valuable guide will help both newcomers and seasoned professionals fulfill their many roles and create rewarding careers in the dynamic field of workplace learning.

Special updates to this new edition include additional topics and new “Voices from the Field”—interviews with workplace learning professionals who offer their insights, experiences and perspectives.

Part 1 sets the stage for the book by describing the need for educational leadership in organizations, current and emerging roles for the learning professional and the instructional development cycle.

Part 2 emphasizes the need for careful needs assessment, the purposes of evaluation and collecting and analyzing needs assessment and evaluation data.

Part 3 reviews the best of what is known about learning from instructional design and delivery and theoretical perspectives for workplace learning to planning for instruction and enabling learning inside and outside the classroom.

In part 4, you’ll find techniques and ideas for supporting learning throughout your organization. Chapters are devoted to writing the training proposal, supporting change in the workplace, administering programs and maintaining your professional edge.

Book - 432Pages

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The Competency Toolkit

This user-friendly package contains the most innovative methods, procedures, suggestions, and materials available to help you identify competencies and create models, individual competency assessments, and individual development planning.

Developed by two experts with 50+ years of combined experience, this kit is packed with step-by-step tips and guidelines to simplify and speed up the competency-creation process. Everything you need to know to succeed is here—how to win management support, conduct briefing presentations, do’s and don’ts, best practices, and so much more. Key Highlights

  • Gaining organization support for competency identification
  • White paper for management stating basic principles and concepts, and an Action Planning Form to help you structure group thinking about the issues
  • Creating competency models step-by-step Introduction to competency identification and modeling techniques, steps for researching competencies and developing a model, planning and managing checklist, worksheets, activities, product samples, and other hands-on tools
  • Using a competency-based multi-rater assessment system
  • A discussion of the basics of competency-based multi-rater assessments and a management-briefing package to inform leaders on the principles, practices, and opportunities of using competency assessment
  • Helping individuals build their competencies: individual and managerial contract development
  • Detailed explanation of key issues and concepts to help you align competency assessment results with individual development initiatives, an executive-briefing package and an employee-briefing package on individual development planning, both with overhead masters, handouts, and other materials.

Bonus!
CD-ROM with reproducible materials to ensure the success of your competency initiative!

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Competent Supervisors Questionnaire Facilitators Guide

Today’s supervisors face far greater challenges than any of their predecessors. The good news is that they need master only five basic skills to excel in their roles and progress to higher levels of responsibility.

Here’s a tool you can use to help supervisors identify their strengths in these key areas and the skills they need to improve upon:

  • Set direction
  • Plan and organize
  • Coach/develop people
  • Measure and manage performance
  • Maintain effective relationships

The self-scoring questionnaire can be completed in just a few minutes. Participants review 25 typical workplace scenarios and choose the actions they would take in these situations. The booklet includes rich interpretation and planning notes to help participants transform what they’ve learned into a plan for developing their own effective supervisory style.

Sample scenarios:

  • You have just been appointed to a supervisory role for a team of people that you have not met before. They have a reputation for being difficult to manage.
  • Two members of your team have not been collaborating well in recent months and even have had a few public arguments.
  • Some 360-degree feedback from team members you have recently received suggests that you could do a little more to listen attentively.
  • An enterprise-wide directive requires every team to cut costs by 10 percent over the next six months.

  • Competent Supervisors Questionnaire Facilitators Guide $149.99 [Add to Cart]
  • Competent Supervisors Questionnaire 5-Pack $49.95 [Add to Cart]