Training / Facilitation

DISCstyles Assessment 5-Pack

This easily administered 30-item assessment includes use of three interpersonal settings to maximize contextual authenticity (work, home, social). Each of the three standard interpretive graphs are plotted enabling a complete view of your preferred style, and since the DISCStyles assessment can be completed in only 10­–15 minutes you gain valuable time for individual coaching sessions or group discussions.

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Flex Style Negotiating - Instructor's Manual

Flex Style Negotiating is a 360-degree assessment-based performance improvement program for all professionals who rely on effective negotiation skills. It profiles participants' preferred negotiation styles and defines legitimate versus illegitimate behaviors. Learn more

Insight Inventory Training Manual

In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.

Key Benefits

• Irreconcilable differences suddenly seem understandable and productively bridged.
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DISC Styles Assessment (5-Pack)

The DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees—and how it all links to the bottom line. Learn more

The Training Needs Analysis Toolkit, 2nd Edition w/ Diskette

Make your training count! Whether you are a seasoned or inexperienced training professional, making your training count is the number one way to influence the future success of your organization. The way to do this is to match all training directly to the needs of the organization and the people in it. This unique manual will show you how to do just that! Use this Toolkit as a resource for analyzing training needs, selecting training strategies, and developing training plans to meet the identified needs.

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Insight Inventory Form B: Understanding Yourself & Others- 5 Pack

In just 30 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune. Learn more

Training Clips

Contains 150 reproducible, insightful short pieces on a wide range of management issues and training topics. Includes a CD-ROM to give you added flexibility to copy clips to your PC for printing, and even allows you to distribute clips via e-mail.

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Developing Employees Courseware

Developing Employees is a comprehensive two-day workshop to teach supervisors critical coaching skills that include continuous performance feedback, mentoring/teaching, delegating/empowering, and building relationships.

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Simulations for Assessment, Training, and Development

This manual contains four sets of job simulation exercises, each comprising a number of activities that can be run in sequence or as stand-alone sessions. The simulations can be used for assessment centers or for training. For assessment purposes, there are two optional competence frameworks: managerial and professional. Learn more

Employee Training Responsibilities

Training and development are areas of great concern to the supervisor and to the company. The efficiency, safety, and even the morale of the employee depends upon how well the supervisor trains his or her employees. Make no mistake; training is the supervisor's responsibility. In some companies, professional trainers provide basic and specialty training, but it's the supervisor's responsibility to ensure all employees receive the proper training when these training sessions are provided.

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Responsibilities of Supervisors, Training Responsibilities, Discipline - Performance Standards

 This is a short refresher training course containing 3 videos in 1.

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Using Adult Learning Principles

Adult Learning Principles is a comprehensive one-day workshop for training instructors or “managers who also train” on how to use adult learning principles to make employee development a highly effective performance improvement strategy. Learn more

Session Builders Series 100: 60 Exercises for Management & Supervisory Training

Session Builders Series 101 is a 2 Volume set of 60 Activities. It covers over 20 of the most important management and supervisory skills, from active listening to time management.With more than 200 exercise options and variations you will always have a choice of realistic, easy-to-use designs that will add “something extra” to your training programs. Learn more

Rapid Skillbuilder Library - 2 Volume Set

The Rapid Skillbuilder Library - 2 Volume Set comes complete with one copy of all 42 of the Rapid Skillbuilder Series. Each Volume includes 21 different skillbuilders. Learn more

Session Builders Series 200: 60 Exercises for Management & Supervisory Training

Those in your organization who’ve earned the title of “manager” or “supervisor” certainly have their hands full. This practical resource shows you how to develop the most critical skills and competencies they need to succeed through 60 powerful exercises. Engage learners in this experiential learning and you’ll see self-awareness and self-confidence increase dramatically. Learn more

Session Builders Series 300: 50 Exercises for Teams

Getting a team to gel, produce and be successful is never easy. Invariably, you’ll have team members who are inflexible or oversensitive ... babble or clam up ... point fingers or stir up conflict. These 50 exercises are a terrific way to confront these and other issues you may be facing as a team leader. And you can implement any and all of them quickly, without a big budget and with little or no training experience. Learn more

Frontline Service Leaders Guide

This leaders guide includes training lesson plans for 1 and 2 day workshops and includes case studies, experiential exercises and power point slides. Now you can use the same service fundamentals that are practiced at Disney World, Marriott and hundreds of other companies whose success depends on world class service. Learn more

Building The Best Training Program: Your One-Stop Learning Resource - PDF

This new manual is ideal for a brand new supervisor to a manager with years of experience. It will help them become a more effective trainer. It will strengthen training skills; sell management on its importance, and help you turn out a well-trained workforce. Learn more

The 2012 Pfeiffer Annual: Training - Book

For 40 years, The Pfeiffer Annuals have helped professionals in the workplace learning and performance field to stay ahead of their organizations' needs. The 2012 Pfeiffer Training Annual is no exception. It offers a hands-on guide to the latest thinking and approaches to training and development. Learn more

Training Budgets Step-by-Step: A Complete Guide to Planning and Budgeting Strategically-Aligned Training

Training Budgets Step-by-Step is a useful guide that walks you through each phase of the process, so that you will have the information you need to develop a successful training plan and accurate budget that will get results for your organization. Learn more

The Conflict Resolution Training Program: Participant's Workbook

The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals. Learn more

Engineering Effective Learning Toolkit

Engineering Effective Learning Toolkit offers a systematic, step-by-step approach for designing, managing, and evaluating successful training, learning, and performance projects. Harold D. Stolovitch and Erica J. Keeps— international leaders in the field of workplace learning and performance and coeditors of both editions of the Handbook of Human Performance Technology Learn more

Derek Bok Center Series on College Teaching, 7 Discs DVD Set

The series will assist instructors in becoming better communicators in the class room; enable them to convey their ideas more effectively, engage students in the material being taught and address complex issues involving learning environment and learning techniques. Each DVD features two sessions that revolve around a similar topic. Learn more

Applied Strategic Planning: Consultant's Toolkit, 2nd Edition

Applied Strategic Planning: The Consultant's Toolkit is a powerful aid to consultants, facilitators and change agents engaged in implementing strategic planning with organizational- and executive-planning teams. Learn more

The Conflict Resolution Training Program: Leader's Manual

The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals. Learn more