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Healthcare Training - Patient Care


Customer Service In Long-Term Care: Making It World-Class (DVD)

Customer Service In Long-Term Care: Making It World-Class (DVD)

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Coastal's Customer Service In Long-Term Care: Making It World-Class

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Dementia & Alzheimer's Caregiving: Through The Looking Glass - DVD

Dementia & Alzheimer's Caregiving: Through The Looking Glass - DVD

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There are five million victims of the Alzheimer's disease in the U.S. alone. Learn more

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Pain Management: Finding Relief - DVD

Pain Management: Finding Relief - DVD

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All accredited healthcare organizations were required to comply with JCAHO's pain management standards by January 2001. This important program will walk your staff through these standards while taking a look at how the standards enhance patient care. Learn more

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Patient Safety: Light The Way - DVD

Patient Safety: Light The Way - DVD

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Pro-active improvement of patient care processes prevents adverse patient outcomes. This must-see training program will create a culture of safety within your facility.

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Lila's Story - Healthcare Customer Service (DVD)

Lila's Story - Healthcare Customer Service (DVD)

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Customer satisfaction does not happen accidentally. Learn more

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Medication Management: You Can Prevent Errors - DVD

Medication Management: You Can Prevent Errors - DVD

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Medication Management You Can Prevent Errors! Learn more

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Patient Confidentiality: Privacy In High-Tech Era - DVD

Patient Confidentiality: Privacy In High-Tech Era - DVD

Updated in accordance with HIPAA's privacy standards and rules. Modern medical recordkeeping has been transformed by computerized data-sharing, fax machines and e-mail into a marvel of increased productivity and a nightmare of confidentiality issues. Learn more
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Preventing Resident Falls In Long-Term Care - DVD

Preventing Resident Falls In Long-Term Care - DVD

Free Online Preview

Falls are the cause of 40% of all nursing home admissions. Today, healthcare professionals are taking pro-active steps to minimize and eliminate risk factors before falls occur. This program will take a look at some of the assessment tools and protective strategies you can use to take the guesswork out of fall prevention including: Learn more

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Difficult Behavior: Breaking Through - DVD

Difficult Behavior: Breaking Through - DVD

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This important program discusses the strategies for handling patients whose behavior is difficult. Learn more

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Healthcare-Associated Infections: Prevention & Control - DVD

Healthcare-Associated Infections: Prevention & Control - DVD

According to CDC statistics, HAIs have endangered more a 1 million patient resulting in 90, 000 deaths annually. The costs the healthcare facilities can be staggering! With this new program, your staff will learn the common HAI causes and detailed prevention measures 

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Preventing Patient Falls In Hospitals - DVD

Preventing Patient Falls In Hospitals - DVD

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Healthcare professionals are on the front lines of pro-active fall prevention. Learn more

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Infection Control for Ambulatory Care  - DVD

Infection Control for Ambulatory Care - DVD

In healthcare settings, infections usually spread by droplet, airborne or contact transmission. Today, healthcare personnel break the chain of transmission by following Standard Precautions with all patients. Learn more

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Patient Rights: Keep Them In Focus - DVD

Patient Rights: Keep Them In Focus - DVD

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Every patient entering your healthcare facility has an unalienable right to be treated with respect and courtesy, and to be fully informed about his or her healthcare every step of the way. This important program will teach your employees everything they need to know about preserving patient rights - and will help prevent costly lawsuits from occurring at your facility.

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Healthcare Violence: Be Part Of The Cure - DVD

Healthcare Violence: Be Part Of The Cure - DVD

Healthcare facilities are no longer considered immune from the violence of the outside world. In one state alone, nearly 60 percent of hospital employees received injuries from patients or visitors. Protect your employees by teaching them how to spot potential violence and how to diffuse a hostile situation. Learn more
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Domestic Abuse: Recognizing & Reporting - DVD

Domestic Abuse: Recognizing & Reporting - DVD

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One in every four Americans is a victim, witness to, or perpetrator of family violence. Healthcare workers - often the first to encounter abuse - have a unique opportunity to identify victims early. Learn more

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Tuberculosis: Identification & Control - DVD

Tuberculosis: Identification & Control - DVD

Every healthcare facility needs a TB infection control plan - and every healthcare worker needs to be thoroughly trained in preventing the spread of disease. Tuberculosis: Identification and Control is a powerful tool you can put to work immediately - not only for the safety of your staff, but to help assure compliance with OSHA. Specifically for non-isolation.

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Latex Allergy - DVD

Latex Allergy - DVD

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Allergic reactions to natural rubber latex products are being recognized with increasing frequency among healthcare workers who use gloves and other products containing latex. Learn more

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Infection Control For Home Health - DVD

Infection Control For Home Health - DVD

By following the basic infection control practices outlined in this vital program, your home care workers can protect themselves and their patients from the spread of infection.

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Patient Lifting: Safe Strategies (DVD)

Patient Lifting: Safe Strategies (DVD)

Released - 2009

Free Online Preview

The Bureau of Labor Statistics cites that nursing aides, attendants and orderlies have the highest risk of musculoskeletal disorder from on-the-job activities. Learn more

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Elder Abuse & Neglect: Show You Care - DVD

Elder Abuse & Neglect: Show You Care - DVD

Free Online Preview

This compelling program remains our best-seller year after year! It is a must-have for facility managers and administrators committed to providing optimal quality care for their patients or residents in their golden years. Learn more

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Infection Control Orientation in Home Healthcare: Winning the Battle - DVD

Infection Control Orientation in Home Healthcare: Winning the Battle - DVD

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By following the basic infection control practices outlined in this vital video program, your home care workers can protect themselves and their patients from the spread of infection. Learn more

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Tuberculosis Awareness DVD

Tuberculosis Awareness DVD

The Centers for Disease Control has reported a resurgence of TB. Anyone, including your employees can contract it and its new drug-resistant strains. Don't take the risk. Help them understand TB and fight against it.

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Ethical Issues In Nursing: Concepts, Values And Decision Making (DVD)

Ethical Issues In Nursing: Concepts, Values And Decision Making (DVD)

This important program provides a solid introduction to the fundamental ethical terms and concepts that students and nurses need to know. Through scenarios and expert interviews, the program Learn more
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Ethical Issues In Nursing: Dignity, Autonomy And Relationships (DVD)

Ethical Issues In Nursing: Dignity, Autonomy And Relationships (DVD)

Length: 22 minutes

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This program focuses on the first provision in the nursing code of ethics pertaining to respect. Learn more

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Enriching Your Culture To Prevent Medical Error (Manual)

Enriching Your Culture To Prevent Medical Error (Manual)

Preventing medical errors that harm patients is the goal of People-Based Patient Safety®.

This easy-to-read, practical guide filled with ideas and case studies explains how to apply ACTS ? the specific skills that raise staff awareness about working safely and avoiding errors. Learn more

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