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Books - Management / Supervision


Creative Training Techniques Handbook

Creative Training Techniques Handbook

Best-Seller

Tips, Tactics, and How-To's for Delivering Effective training

This complete collection of training tips, tactics and how-tos will show you the eight steps to proper presentation preparation, how to customize training to your audience, and how to keep learners motivated both during and after the training session. Learn more

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The Distinguished Delegator - eBook and Audio

The Distinguished Delegator - eBook and Audio

Inside this amazing book you will find a complete collection of information you need to use delegation Learn more
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Measuring Organizational Improvement Impact - Book

Measuring Organizational Improvement Impact - Book

By Richard Chang and Paul DeYoung

One of the most common reasons an organizational improvement effort does not reach its full potential is because different parts of an organization use different measures to drive and gauge the results of their efforts. Learn more

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Rapid Skillbuilder Managing Poor Performance 10 Pack

Rapid Skillbuilder Managing Poor Performance 10 Pack

The Managing Poor Performance SkillBuilder provides an individual with a thorough overview, techniques, and methods to improve in this competency. The 12 page booklet takes the learner through 6 developmental steps: Avoid, Recognize, Focus, Interview, Target, & Act. Learn more
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Leadership - Becoming a Better Leader eBook

Leadership - Becoming a Better Leader eBook

Nowadays, leadership in business is far more knowledge-driven. The lowliest employee may end up effectively leading the direction of a vast corporation through his or her innovative ideas. Anyone with critical knowledge can show leadership. This is known as thought-leadership. In other situations, leadership can be about taking a stand for what you believe in, and trying to convince people to think and act differently. Learn more
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The Complete Guide to ADA Compliance

The Complete Guide to ADA Compliance

At last there is a practical guide that makes sense out of federal and state regulations having to do with the Americans with Disabilities Act (ADA) Learn more
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The New Fieldbook for Trainers - Binder/Book

The New Fieldbook for Trainers - Binder/Book

This innovative book is a gold mine of field-tested principles, activities, instruments, and designs. Learn more
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Quick Step Guide to Hiring, Firing, Appraisal, and Discipline

Quick Step Guide to Hiring, Firing, Appraisal, and Discipline

QuikStep guides tell you what to do, how to do it, what to say, when to say it. All QuikStep guides feature a simple step-by-step solution with detailed instructions, samples, tips, and checklists. This bundle offer allows you to receive all 4 titles to help deliver top HR performance. Learn more

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Performance Measurement, Management, & Appraisal Sourcebook

Performance Measurement, Management, & Appraisal Sourcebook

This sourcebook provides complete, up-to-date coverage of all aspects of performance management - communication, coaching, measuring, rating, reviewing, and developing. Learn more

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10 Minute HR Trainer

10 Minute HR Trainer

Book/Binder

Here's the system that provides targeted training for your HR supervisors in just 10 minutes per session. You get prewritten trainer outlines, and reproducible handouts on 50 essential HR topics, plus case studies and quizzes. Free quarterly updates. Learn more

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15 Activities For Reinforcing Business Ethics And Values

15 Activities For Reinforcing Business Ethics And Values

In today’s business climate, simply having an ethics policy in place isn’t enough. You must continually keep ethics up front and center to avoid the ethical violations—and erosion of confidence—seen in corporate America today. Learn more

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Manager's Pocket Guide to Generation X

Manager's Pocket Guide to Generation X

How do we recruit and train the best and the brightest X'ers? How do we keep them challenged and productive? And how do we keep the best ones from moving on?

If you find yourself asking questions like these, you can't afford not to have The Manager's Pocket Guide to Generation X! Learn more

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Manager's Pocket Guide to Effective Writing

Manager's Pocket Guide to Effective Writing

Dr. Steve Gladis

Written communication is prevalent at most levels of business, but especially at the managerial level. Your writing may be grammatically and logically sound, but is it effective? Learn more

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Manager's Pocket Guide to Performance Management

Manager's Pocket Guide to Performance Management

by Sharon G. Fisher

Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. Learn more

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Manager's Pocket Guide to Team Sponsorship

Manager's Pocket Guide to Team Sponsorship

Are you responsible for starting new teams, providing direction, allocating resources, removing roadblocks, and serving as an all-around champion for high-performance work teams? This practical, step-by-step guide is for you! Learn more

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Undeniable Secrets of Performance Appraisal Workshop

Undeniable Secrets of Performance Appraisal Workshop

Here are 36 secrets that will change the way you feel about performance reviews. Learn more
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Coaching Effectiveness Profile Facilitator's Guide

Coaching Effectiveness Profile Facilitator's Guide

This Facilitators Guide enables a trainer to lead a half-day workshop administering, scoring, and interpreting, the Coaching Effectiveness Profile. Learn more

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Coaching for Results Workshop

Coaching for Results Workshop

This comprehensive new training program takes the approach that coaching is a series of skills to be mastered. The 12 skill modules can be facilitated individually or grouped in a flexible one day or two and a half day workshop. Learn more

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Rapid Skillbuilder Project Management 10 Pack

Rapid Skillbuilder Project Management 10 Pack

The Project Management SkillBuilder provides an individual with a thorough overview, techniques, and methods to improve in this competency. Learn more

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Management - Getting the Best Out of Others eBook

Management - Getting the Best Out of Others eBook

This is an excellent resource that covers key management areas like team building, dealing with problem employees, legal issues, emotional intelligence and more. Learn more
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Fundamentals of Quality Control and Improvement, 3rd Edition

Fundamentals of Quality Control and Improvement, 3rd Edition

Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Learn more
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Encyclopedia of Human Resource Management, Volume 1, Key Topics and Issues - Book

Encyclopedia of Human Resource Management, Volume 1, Key Topics and Issues - Book

Volume 1 covers an A-Z spectrum of all the key topics and issues related to human resource management, labor, and workplace policy. For professionals in human resource management, the Encyclopedia serves as a must-have reference. For students, researchers, and educators, it is a first stop on the way to more in-depth research. Learn more
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Handbook of Improving Performance in the Workplace, Volumes 1 - 3 Set

Handbook of Improving Performance in the Workplace, Volumes 1 - 3 Set

The Handbook stands alone as a rigorous, evidence-based Body of Knowledge under the banner of the International Society for Performance Improvement’s “performance landscape,” and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Learn more
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Developing Emotional and Social Intelligence - Book

Developing Emotional and Social Intelligence - Book

Exercises for leaders, individuals, and teams to develop emotional and social intelligence

Invest in developing individuals' and teams' emotional and social intelligence and watch the benefits to your entire organization accrue. Your people will communicate, resolve conflict, manage stress, and make decisions better. As leaders learn to influence, inspire, and motivate themselves and others, the entire organization will reach new levels of achievement.

Learn more
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What Steve Jobs Taught Us - eBook

What Steve Jobs Taught Us - eBook

However all would agree that Steve Jobs was a committed and driven individual who only sought to seek the best always and expected the same from those around him. Learn more
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Diversity Executive

 Diversity and inclusion are no longer just good for business, they are business.