Online Training - Communication Skills

Global One - Cross Cultural Understanding - DVD

This Program is Also Available for Online Video Streaming!

As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more.

The Stanford Video Guide to Negotiating - DVD

In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. Learn more

Getting Ahead by Getting Along: People Skills for the Workplace DVD

Ross Shafer, our well-known narrator and winner of six Emmy Awards, knows it takes effort to get along with everybody at work. Basing his ideas on the premise that the "people skills" we developed while growing up can help us as adults in the workplace, he presents problems and solutions that will strike a chord for viewers. Learn more

Criticism: Giving and Taking - DVD

Being able to give and take criticism is an essential part of every job. In this popular video, two employees have communication issues that affect the entire company. Learn more

Supervising for Quality - DVD

This program introduces viewers to a group of managers in a variety of business settings, including a manufacturing company, a book store, a warehouse, and a bike shop. Learn more

Dialogue - Now You're Talking! - Communicating in a Diverse World

How do we communicate in a world where differences in perspective, experience, job function, culture, gender, age and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? Learn the tools of dialogue and communicate across differences respectfully and effectively. 

Dialogue: Now You're Talking – Dialogue Among Generations Part 4 (DVD)

How do we communicate in a world where differences in perspective, experience, job function, culture, gender, age and a myriad of other factors often lead to distrust, misunderstanding and reduced productivity? Learn the tools of dialogue and communicate across differences respectfully and effectively. This is Part 4 of a 4-program series. Learn more

AWESOME! (2 Part Program) - DVD

What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity?

These questions are becoming increasingly important as the largest generation in history begins entering the workforce.

Breakthrough Listening - DVD

When it comes to communication, speaking is the easy part; it’s listening that’s hard. Learn more

Conflicts in the Workplace: Sources & Solutions - DVD

Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. Learn more

Don't Panic - DVD

Release - 2010

Video Streaming Also Available!

Panics come in many shapes and sizes. Their common denominator is that they are never helpful.

Dialogue: Now You're Talking – Dialogue Between Genders Part 3 (DVD)

The program dramatizes dialogue skills of Program 1 to overcome the misunderstandings between men and women, break down gender stereotypes and smooth out their communication patterns. Learn more

Professional Email Etiquette - DVD

Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence. Learn more

Four Generations: The Greatest Potential - DVD

With four generations in today's workplace, differences in attitudes, values, and communication can create misunderstandings and trigger conflicts that reduce morale, teamwork, and productivity. Learn more

Dialogue - Now You're Talking! - Dialogue for Cultural Understanding

Part 2: Dialogue for Cultural Understanding The program applies the dialogue skills outlined in Program 1 to the challenges of culturally diverse work environments. It explains how dialogue can open communication, uncover hidden assumptions, break down stereotypes and facilitate more productive relationships. Learn more