Online Training - Management / Supervision

The Power of Positive Discipline - DVD

This award-winning positive discipline video gives you six steps of progressive discipline which begin with coaching and escalate to stronger measures only as needed to solve the problem. Learn more

Cornerstones of Quality - DVD

The essence of quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. This video bridges the gap between trendy phrases and actions that improve quality and help the bottom line. Learn more

Performance Appraisals: Getting Results - DVD

Performance reviews are a way for you and your employees to get on the same page about what you expect from them. Learn more

Successful Termination - DVD

Video Streaming Also Available

Terminating employees can be the hardest part of management. This essential training video will help your managers terminate problem employees properly, and in compliance with the law. It will also help managers avoid terminations by teaching performance management techniques that can sometimes help an at-risk employee salvage his or her job.

Leadership at Every Level DVD

This video begins by demonstrating successful management styles: direction, influence, collaboration, and delegation. It then explains how your setting and your subordinates determine which management style is most appropriate for your situation -- and the need to adapt to changing circumstances.

Follow the Leader - DVD

Released - 2006

This Program is Also Available for Online Video Streaming!

Follow The Leader is a new "rubber meets the road" course featuring three very different business leaders - different ages, different places in their careers, and very different industries. But there's a common thread - they're all successful, and they all possess similar traits and behaviors as business leaders. We follow them around and learn from them on the job.

Be Prepared for Meetings - DVD

Bring your staff together in a meaningful way by holding more organized meetings. Your meetings should serve one of three purposes: to give information, take information, or solve a problem. Learn more

Be Prepared to Lead - DVD

Video Streaming Also Available

Identify your own leadership style, capitalize on its strengths, and adapt your style to changing circumstances. Develop essential leadership skills and learn to avoid costly leadership errors.

Legal & Effective Hiring DVD

Successful hiring comes down to a good job description, a focused interview, and the right set of questions. Done improperly, though, the hiring process can lead to legal trouble. Learn more

Leadership Secret of Gregory Goose DVD

Also Available for Online Video Streaming

The Leadership Secret of Gregory Goose is a fresh way to understand how sharing power releases the leadership instincts in others.

The Stanford Video Guide to Negotiating - DVD

In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. Learn more

Legal Survival Skills for the Modern Manager DVD

This popular program is a one-stop destination for the major legal issues that could come across your desk at any time. Start by making sure that employees are well versed in company policy. Then study up on fair employment practices and laws concerning such things as disabilities and medical leave. And use evaluations and discipline to keep things level across the board for all employees. When you make your decisions in a fair manner, your efforts will be rewarded with the drive and efficiency you expect from your staff members.

Learn more

Criticism: Giving and Taking - DVD

Being able to give and take criticism is an essential part of every job. In this popular video, two employees have communication issues that affect the entire company. Learn more

Conflicts in the Workplace: Sources & Solutions - DVD

Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover. Learn more

The Well-Managed Meeting - DVD

This brand-new video, freshly produced by a talented cast and crew, starts with the common pitfalls that often derail meetings. Then you’ll see proven methods that can have a dramatic impact on the effectiveness of your organization's meetings. Learn more

Humor, Risk, and Change DVD

This video series is filled with wall-to-wall laughs and effective techniques on how to deal with problems, difficulties, and stress. C. W. Metcalf leads your staff through such techniques as Humaerobics to help people lower their fear of embarrassment and failure. His medicine is as much fun as the cure. This cost- effective training series is an excellent half-hour of laughing and learning at the same time. Learn more

Managing Diversity in the Workplace (Webinar On Demand)

The participants will be introduced to guidelines for effectively managing diversity as well as some things to avoid in their organizations Learn more

Building A Multicultural Team - DVD

Ideal for team building activities, Building the Multicultural Team: Diversity in the Workplace will take you on an exciting journey to observe a global team in action. You'll watch a problem-plagued meeting between five managers from Asia, Europe, the Middle East, North America and South America, and discover powerful techniques for working effectively with other cultures.

Care and Candor: Making Performance Appraisals Work - DVD

Performance appraisal meetings are often dreaded by both the manager and the employee. However, handled correctly, the appraisal meeting can be an invaluable opportunity to learn, grow, and increase motivation -- on both sides of the table.

Ethics: The L.O.G.I.C. of Right - DVD

Protect your organization from the cost of unethical behavior - devastating lawsuits, negative publicity, wasted time, loss of money, and low employee morale. Learn more

Insite to Better Mentoring - DVD

TELLY AWARD WINNER!

Video Streaming Also Available

Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored — the mentees? How can they maximize the benefits of the time they invest? Insights to Better Mentoring is an educational program that presents 4 successful mentors and their mentees in a revealing and insightful exposé of what works best in these complex but essential relationships.

AWESOME! (2 Part Program) - DVD

What makes Generation Y different? What experiences have influenced their attitudes, values and work styles? What do they need to be successful at work? How can organizations engage and inspire them to maximize their impact and productivity?

These questions are becoming increasingly important as the largest generation in history begins entering the workforce.

Supervising for Quality - DVD

This program introduces viewers to a group of managers in a variety of business settings, including a manufacturing company, a book store, a warehouse, and a bike shop. Learn more

Compliance is Just the Beginning (2 Part Series) - DVD

Produced - 2007

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This program is also available for online training -- see details below

How do you make better ethical decisions at work? Learn more