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 Coaching & MentoringGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  Release - 2009 It has never been more difficult to be a manager. The pressure to increase productivity and profits by doing more with less, while trying to corral a new high maintenance workforce that brings its own set of expectations and demands, has never been greater. All of this has led bestselling author and management consultant, BRUCE TULGAN, to declare the days of “hands-off” management officially over. IT’S OKAY TO BE THE BOSS is a humorous, highly entertaining call to action for managers, supervisors and leaders. Based on Tulgan’s bestselling book, this motivational video dispels the 7 myths that have created the current under-management epidemic at all levels of business. As Bruce says, “Follow any problem in business…bad service, missed deadlines, soggy fries...whatever. Everything is somebody’s job and everyone has a boss. Everything leads back to the boss.” Tulgan challenges managers everywhere to give up their “hands off = empowerment” style of managing and to re-engage with their employees - spelling out expectations, providing specific guidelines, correcting failure quickly and rewarding success even more quickly. IT’S OKAY TO BE THE BOSS provides leaders and managers a step-by-step guide back to being the boss their employees appreciate and deserve. Length: 27:00
IT'S OKAY TO BE THE BOSS includes...
 Whether it be in basketball or business, a successful team is created by strengthening individual qualities and focusing them on a singular goal. A candid and engaging storyteller, VanDerveer shares the coaching methods that have helped her teams triumph, as well as what she has learned to avoid. Making honesty and positive reinforcement the cornerstones of her process, she explains her techniques for maintaining team unity and focus. Over a remarkable 27 seasons, Tara VanDerveer has claimed more than 600 wins. She has lead Stanford to two NCAA championships, five Final Four appearances, and ten Pac-10 Conference titles. She coached the USA Women's Basketball Team to an Olympic gold medal in 1996, and has been named Pac-10 Coach of the Year eight times.
 All time best-selling Coaching programs in the industry. Coaching is all about encouraging, correcting and challenging your team. It's as simple as noticing how your team is performing, and then letting them know you notice. In other words...Coaching is the process of letting people know that what they do matters to you. Realistic role plays covering a variety of topics - from getting good work repeated, correcting poor work in a positive way, dealing with employees poor personal habits, and tools for turning a dead-end performance around - make The Practical Coach an everyday guide to using good judgment and caring about each member of your team.
Let them know they matter...
Program Includes:
 Produced - 2000 The performance appraisal is one of the most significant opportunities a manager will have to help employees close the gap between actual performance and the performance needed to meet - and exceed - individual, departmental, and corporate objectives. This best-selling video provides viewers with a step-by-step plan for conducting candid, constructive performance appraisals, including ways to follow up the appraisal to maximize your employees' strengths and improve on their weaknesses. Learning Points:
Includes: Leader's guide and 24 minute DVD.
 Produced - 1994 Strong coaching skills are invaluable to any business. Through effective coaching, managers can encourage and motivate staff, change attitudes, bring in new ideas and increase job satisfaction. Coaching for Results presents a three-step model to enable your mangers to introduce a coaching culture into your organization by:
The resource DVD expands upon this three-step model and shows coaching in practice. Three short programs examine:
Program includes: DVD (25 mins), Resource DVD (45 mins), self study DVD (25 mins), training guide, coaching resource guide and self study workbook.
 Help supervisors conduct difficult conversations with confidence through Providing Performance Coaching. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation. Giving feedback to employees can be tricky. No one likes to discuss negative feedback, and because we don’t normally focus on positive feedback, it can be uncomfortable as well. This program addresses giving employees honest feedback using a performance coaching environment. Supervisors will learn to give direct, tactful and honest feedback to employees, whether it is performance improvements or praise. In addition, the video features advice from industry professionals, including labor law attorneys, social psychologists, and professors of Human Resources. Providing Performance Coaching also includes the following:
 Working in a retail environment means that you’re supervising a wide range of employees with varying levels of skill and enthusiasm. When those employees aren’t meeting your expectations, it’s up to you to give them some guidance; let them know something’s wrong and come up with a way to solve it. The lessons in this video aren’t limited to a retail setting nor are they only intended for problem employees. Use the tips presented here to motivate everyone on your staff, even those who are already doing well. $99.99 [Add to Cart] Featuring John Cleese/ Release date: 2000 The aim of these programs are to ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated. The program also enables managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance. This two DVD set includes the following programs:
Performance Matters: The Importance of Praise Free Preview
The benefits:
Performance Matters: The Need for Constructive Criticism Free Preview
The programs aim is to ensure that managers understand how to use praise to make their staff realize that their efforts are appreciated. To enable managers to employ criticism as a means of preventing the same mistake from being made over and over. (Length: 21 minutes) The benefits:
TELLY AWARD WINNER! Mentoring is critical in today's organizations, but how do you learn to be a better mentor? What about the people being mentored — the mentees? How can they maximize the benefits of the time they invest? Insights to Better Mentoring is an educational program that presents 4 successful mentors and their mentees in a revealing and insightful exposé of what works best in these complex but essential relationships. We'll explore effective mentoring with the help of a senior executive at Costco Wholesale, the Chief Information Officer at Lockheed Martin Space Systems Co., a Fire Chief and a Superior Court Judge. This diverse and fascinating collection of mentors and their mentees will demonstrate the 4 Pillars of effective mentoring and provide insights that will improve any mentoring relationship in any organization Mentoring comes in a variety of styles, shapes and colors. Some organizations have structured programs that pair mentors and mentees and set out an agenda for them. Others have less formal approaches, facilitating and supporting mentoring relationships but not defining them. Regardless of the way mentoring is structured, there are certain fundamentals that will make these relationships more effective. That is what we seek to explore in Insights to Better Mentoring. Program Includes: Online Training Option:
This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
Online Training Pricing:
 This program features Dennis Franz, star of TV’s hit series NYPD Blue! Dramatizing the story of a manager who learns the value of feedback, it shows how positive enforcement can motivate even the most difficult employees!
Added features and benefits of DVD training include:
Length: 20 minutes
Produced - 1994 This pack offers the following training for managers: giving the team direction and information that will allow them to do the job in their own way; managing conflict constructively by helping the team resolve its problems; recognizing team strengths and encouraging others to see them; praising achievements and championing the team to outsiders; and monitoring the team's progress, giving feedback and coaching when necessary. The benefits
Program includes: DVD - drama based (27 mins), DVD - documentary based (37 mins), trainers guide, participants guide and handouts.
 Produced - 2007 Pass it on: coaching skills for managers is our new September 2007 release. This program uses humor and practical examples of how to get coaching right (and wrong). It also demonstrates the way in which effective coaching can facilitate development through any organization and how personally rewarding it is for the coach too. Core program - key learning messages:
Program includes: DVD (25 minutes), DVD extras (11 minutes), leaders guide, group training workbook, self-study workbook and PowerPoint presentation slides.
 Everyone these days is talking about “coaching.” But do your employees understand what “coaching” really means? More importantly, do they practice it regularly? The workshop is organized into four sections. Sectionone helps participants understand their own coaching style, “read” the needs of others, identify the learning styles of others and set the climate for coaching. Section two focuses on how to assess alternative coaching methods and determine when and where to coach. Section three tackles how to create the time and opportunity to coach and find opportunities to build relationships. In four, participants will learn how to encourage communication and feedback, develop a long-term monitoring plan and review and adjust as they go. The Instructor’s Guide contains all you need to conduct a workshop – introductory notes, a suggested timetable, background notes, a trainer’s checklist, course notes, action planning and evaluation forms and a CD with PowerPoint slide masters. Instructor's Guide
 These activities provide stimulating exercises, realistic case studies, and creative role-plays that will enable your managers and supervisors to sharpen their skills in several key coaching roles - as team leader, facilitator, counselor, and director. Each fully reproducible activity is organized in a user-friendly format with detailed trainer's notes, clear objectives, and suggested variations for customizing the activity to meet your group's needs. Training Objectives
Training Methods
Time Guidelines
 Documenting Employee Discipline Workshop offers both new and seasoned leaders step-by-step instruction in a process for documenting performance issues – from the identification of the issues all the way through resolution. The workshop comes with the activities, self-profiles, quizzes and other interactive techniques you need to engage participants and ensure learning sticks. This workshop will help participants:
The workshop is packed with tips and strategies for giving feedback, using impact words, coaching for change, writing performance objectives, identifying and dealing with personality types, identifying performance gaps, using the correct language and formats for documentation, documenting expectations of employees, and much more. Trainers can easily customize the workshop to fit your organizational culture and environment. An appendix section includes 12 reproducible forms for helping participants evaluate their coaching skills, detail development plans, create a Performance Enhancement Plan (PEP), and more.
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