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Harassment: A New Look for Employees (DVD)

New Release!

Free Online Preview

Title VII of the 1964 Civil Rights Act forbids harassment and discrimination based on a person's race, color, religion, sex and national origin. However, many recent forms of harassment, such as workplace bullying, are not necessarily covered by this landmark law. To address these threats, organizations must update their training and raise awareness.

Harassment: A New Look introduces your employees to the novel manifestations of harassment. It features a diverse group of salon employees and their customers who share their personal experiences to highlight the devastating impact of:

  • Workplace bullying
  • Joking
  • Intimidation
  • Cyber bullying
  • Sexting 

Includes comprehensive leader's guide and PowerPoint Presentation on CD-ROM

  • Harassment: A New Look for Employees (DVD) $945.00 [Add to Cart]
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Is It Bias? Making Diversity Work - DVD

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Free Online Preview

Bias costs organizations billions in lost productivity, high turnover, and low morale, not to mention the risk of expensive litigation.

Getting rid of bias is within our control. It is not a mystery. It is a choice and we each have the power to make that choice.

This DVD-based course, featuring Dr. Sondra Thiederman, targets the more subtle forms of bias that insidiously undermine our ability to build truly inclusive workplaces.

Is It Bias? Making Diversity Work can become the cornerstone for new training initiatives in diversity and inclusion or to enhance your existing curriculum.

The course is designed to provide:

  • Skills for identifying bias in oneself and others.
  • Immediately applicable tools for both reducing biases and controlling their impact on how we treat people who are different from ourselves.
  • Practical strategies to help managers deal with subtle and unconscious bias in the workplace.
  • Awareness that we each have the power and the responsibility to spot biases in our thinking and, in turn, to control the inappropriate behaviors that those biased attitudes create.

Course Package includes:

  • DVD:
    • Is It Bias? Making Diversity Work (17-minute video)
    • Bias Reduction: Taking It to the Next Step (4 commentaries, 17 minutes)
    • How to Deal with Bias as a Manager (2 vignettes)
  • CD:
    • Comprehensive 76-page leader's guide with training designs for a 2½ hour or a 1½ hour Is It Bias? Workshop
    • 45-minute Bias Reduction Lunch and Learn
    • 20-minute module on How to Deal with Bias as a Manager
    • PowerPoint Presentation is included for each session.
  • Book:
    • One copy of Sondra Thiederman's book Making Diversity Work (additional copies available).

  • Is It Bias? Making Diversity Work - DVD $795.00 [Add to Cart]
  • Is It Bias? Making Diversity Work - DVD 5-Day Rental $795.00 [Add to Cart]
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50 Activities for Achieving Cultural Competence

new.gif Authors: Jonamay Lambert, Selma Myers, George Simons

An outstanding source for training activties relating to employee empowerment.

Today most executives and managers need to have an international business and cross-cultural perspective. 50 Activities for Achieving Cultural Competence includes 50 training activities and self-development exercises to prepare your personnel for international assignments and develop better understanding of cross-cultural communication. Compiled by a team of experts from around the world, these ready-to-use activities have been tested and refined for a wide variety of international businesses and organizations.

They are ideal for both preparing people to work, market, negotiate, and otherwise do business with people in Asia, Latin America, and Europe and for preparing foreign nationals to work in the United

  • 50 Activities for Achieving Cultural Competence $159.99 [Add to Cart]
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Ethics Series with Dr. Marianne Jennings (DVD)

Length: 55 minutes

Explore the problems bedeviling the ethics-building efforts of organizations through this trilogy of programs from Dr. Marianne Jennings. The courses examine pressing topics, including the flaws of the gray-area myth, a lack of understanding why ethics matters, the culture of silence and fear of retaliation, and the pressures that compromise ethical decision-making.

Using eye-opening stories and real-life examples, the programs provide strategies that can help you address, if not resolve these issues. Ethics Is A Competitive Advantage builds a strong case for why ethics matters and explains why the gray-area myth is detrimental to business; Speaking Up Without Fear explains how you can get around the culture of silence and draw out the issues in other ways; Ethical Leadership: Tone at all Levels explores how people can handle the pressure and how every employee sets the tone of an organization's ethical culture in word and deed. 

  • Ethics Series with Dr. Marianne Jennings (DVD) $1,295.00 [Add to Cart]
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Workplace Safety 101: A Guide for New Employees

new.gif New employees are especially susceptible to being injured, causing injury to others and causing equipment damage. Workplace Safety 101: A Guide for New Employees gives new hires the tools to develop solid safety habits and hazard perception skills from the start.

This training program allows you to deliver effective and consistent safety orientation training, helping reduce costly incidents, injuries, damages, and turnover, while boosting productivity and morale.

The affordable, ready-to-use Workplace Safety 101: A Guide for New Employees covers a broad set of key workplace safety topics, including ...

  • Workplace Violence
  • Temperature Extremes
  • Slips, Trips, & Falls
  • Lifting Techniques
  • Housekeeping
  • Lockout/Tagout
  • Hazard Communication
  • PPE
  • Machine Guards
  • First Aid
  • Bloodborne Pathogens
  • And more!
The program includes the following components:

  • (1) Closed-captioned, 35-minute DVD video - Combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Trainer's Guide - Features tips to help you organize and present an effective session, how to make the most of your orientation sessions, and a brief overview of each topic, along with a suggestion for related hands-on training.
  • (1) Trainer's Tools CD-ROM - Includes PowerPoint® presentation that can be used as-is or customized, along with quizzes, clip art, posters, a training log, and more.
  • Workplace Safety 101: A Guide for New Employees $349.00 [Add to Cart]
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Conflicts in the Workplace: Sources & Solutions - DVD

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Conflict becomes destructive when anger, jealousy, and other strong emotions turn the focus away from problem solving and toward personal attacks. Destructive conflict can ruin relationships among workers, interfere with productivity, destroy teamwork, and contribute to employee absenteeism and turnover.
 
While acknowledging common sources of conflict, this entertaining video provides eight specific, reliable solutions: skills that help you put aside your differences, control your emotions, and move forward.
 
Learn these solutions:
   Responding with empathy
   Active listening
   Setting a limit
   Finding something to agree with
   Using “I” language instead of “You” language
   Disengaging to cool off
   Appealing to mutual self-interest
   Attacking the problem, not the person
 
Now, it is true that there are many things you CAN’T control when you are dealing with your coworkers or colleagues. But there are skills you can learn to keep disagreements constructive and resolve conflicts in a positive way. The most important thing to keep in mind is that resolving conflict is not about one person proving the other person wrong. Resolving conflict is about working WITH the other person to solve the problem and maintain the relationship.
 
Bottom line: there will always be conflict. The secret is learning to manage it successfully. Doing so empowers you to take control of your life—and career.
 
Includes: This 50-page booklet accompanies the video and provides the opportunity to take a pre-test & post-test to evaluate knowledge of conflict resolution, understand common sources of workplace conflicts, grasp negative consequences, learn easy-to-use techniques, and much more!
 
Format: DVD
Duration: 17 Minutes 
  • Conflicts in the Workplace: Sources & Solutions - DVD $199.00 [Add to Cart]
  • Conflicts in the Workplace: Sources & Solutions - Study Guide $14.95 [Add to Cart]
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Ethical Leadership: Tone at All Levels with Dr. Marianne Jennings (DVD)

Length: 20 minutes

Free Online Preview

In this course Dr. Marianne Jennings teaches the importance of the example that all employees are setting from the bottom to the top. Dr. Jennings uses the analysis of pressure, communication, personal complacency, and indifference to educate that the "tone" of ethics resonates with each and every employee.

Watch the Pressure!

  • Company Interests Above Self Interest
  • It Can Be Fixed!

    Watch the Language!
  • "Warm" Language
  • The Labels

    Watch the Complacency!
  • We All Think We're Ethical. Why?

    Watch the Indifference!
  • The Power of Example and Enforcement
  • Ethical Leadership: Tone at All Levels with Dr. Marianne Jennings (DVD) $495.00 [Add to Cart]
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It's OKAY to be the BOSS - DVD

Release - 2009

It has never been more difficult to be a manager. The pressure to increase productivity and profits by doing more with less, while trying to corral a new high maintenance workforce that brings its own set of expectations and demands, has never been greater. All of this has led bestselling author and management consultant, BRUCE TULGAN, to declare the days of “hands-off” management officially over.

IT’S OKAY TO BE THE BOSS is a humorous, highly entertaining call to action for managers, supervisors and leaders. Based on Tulgan’s bestselling book, this motivational video dispels the 7 myths that have created the current under-management epidemic at all levels of business. As Bruce says, “Follow any problem in business…bad service, missed deadlines, soggy fries...whatever. Everything is somebody’s job and everyone has a boss. Everything leads back to the boss.”

Tulgan challenges managers everywhere to give up their “hands off = empowerment” style of managing and to re-engage with their employees - spelling out expectations, providing specific guidelines, correcting failure quickly and rewarding success even more quickly.

IT’S OKAY TO BE THE BOSS provides leaders and managers a step-by-step guide back to being the boss their employees appreciate and deserve.

Length: 27:00

IT'S OKAY TO BE THE BOSS includes...

  • It's OKAY to be the BOSS on DVD
  • Bonus Video - The Five Common Jerk Boss Scenarios
  • 10 Pocket Reminder Cards
  • Leader's Guide on CD-rom
  • Participant Guide on CD-rom
  • Self-Study Guide on CD-romIt's OKAY to be the BOSS on DVD
  • Bonus Video - The Five Common Jerk Boss Scenarios
  • 10 Pocket Reminder Cards
  • Leader's Guide on CD-rom
  • Participant Guide on CD-rom
  • Self-Study Guide on CD-rom

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Ethics Is A Competitive Advantage with Dr. Marianne Jennings (DVD)

Length: 20 minutes

Free Online Preview

"Why do Ethics matter?" Through real-world examples, data, and research Dr. Marianne Jennings teaches why ethical organizations' performance and credibility in the marketplace is better than non-ethical organizations due to the sustainable business models that come from being ethical.
 

Ethical Lapses Really Cost

  • Fines and Examples

    Ethical Lapses Have Other Costs
  • Cost of Capital

    Ethics Purchase Trust
  • Regulatory Relationships

    No Unpleasant Surprises
  • Data

    Sustainability - Loopholes and "Gray Area" Are Not Sustainable Business
  • Why is it a Gray Area? 
  • Ethics Is A Competitive Advantage with Dr. Marianne Jennings (DVD) $495.00 [Add to Cart]
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Ethics: Speaking up Without Fear with Dr. Marianne Jennings (DVD)

Length: 20 minutes

Free Online Preview

This course teaches the importance of speaking up and communicating when you are aware of a misstep, why it is everyone's responsibility, and how organizations can most effectively draw out the issues. Dr. Marianne Jennings educates on the importance of speaking up through data, personal research on whistleblowers, and real-world examples.

People are ALWAYS Aware of the Issues

  • Fines and Headlines

    We Need a Flat Organization
  • "Uncovering fraud has its best shot in employees." - Marianne Jennings

    The Fear - What Organizations Need to Do
  • Why Didn't They Report?

 

  • Ethics: Speaking up Without Fear with Dr. Marianne Jennings (DVD) $495.00 [Add to Cart]
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Workplace Violence — Employee/Manager Combination DVD Package

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Employee Version Preview

Manager Version Preview

Workplace violence is an issue that can affect any organization, of any size, in any industry. This training video takes on this important topic without sensationalizing, but by approaching the subject directly and honestly.

The employee version of this video details the ten warning signs of workplace violence, as seen from the employee perspective. The manager version provides supervisors with additional content, including guidelines for holding information-gathering meetings, confronting a bully, or terminating a problem employee.

Order both manager and employee versions together to ensure your entire workforce becomes tuned in to what to look for and understands what they can do to lessen the chances of a violent encounter.

  • Workplace Violence — Employee/Manager Combination DVD Package $379.99 [Add to Cart]
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Emotion vs. Analytics: Decision Making and the Biased Brain - DVD

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Duration: 61 Minutes  
 
Is it best to be emotionless and analytical in decision making? When our goal is to be decisive, the answer is a resounding No. Instead, harnessing the power of emotions is critical. Studies of the neural underpinnings of decision making show that our brains start by evaluating options analytically. But very soon—usually based on first impressions—we create an emotional front-runner. We then continue down a path of predecisional distortion, which biases further evaluation. Rather than creating bad decisions, however, this distortion leads to more confident, committed decision making. 
 
This natural process works best for tradeoff conflicts: deciding between current options. It also works well for decisions involving innovation, growth and expansion. But in cases of sequential conflicts—or when the risk of danger or a bad outcome is greater—taking a more analytical approach is the better choice. Dr. Shiv describes specific techniques for gathering data, group decision making, accessing your gut feelings, and knowing when to allow the contrarians to dominate the discussion.
 
Baba Shiv, whose research is in the area of neuroeconomics, is Director of the Strategic Marketing Management Executive Program at Stanford University and editor of the Journal of Consumer Research. He received his MBA from the Indian Institute of Management and PhD from Duke University.

  • Emotion vs. Analytics: Decision Making and the Biased Brain - DVD $129.99 [Add to Cart]
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The Angry Customer - New! (DVD)

Find Out How to Calm – and Not Calm – the Caustic Client! Humorous, broadcast-quality DVD packed with strategies for handling abusive customers.

In Part 1, service representative Carlos violates every rule for dealing with angry customers, from blaming the client to refusing ownership of the issue. The customer, Warren, quickly escalates from annoyance to frustration, from infuriation to hostility. Carlos accuses Warren of being abusive, and ends the call.

In Part 2, Warren calls back and Angela takes over. Calm and professional, Angela knows the four strategies for how to handle irate customers: allow them to vent, empathize, refocus away from emotion and toward the issue, and use closed-ended questions to satisfy. She acknowledges Warren’s frustrations, but skillfully changes the focus to the issue. Angela turns conflict into collaboration, solves the issue, and reduces the cost of unhappy customers

Benefits:

•    Easy-to-use – includes facilitators manual designed by service experts

•    Highly engaging – quick-paced, lifelike scenarios show how to handle angry customer calls

•    Save money – broadcast-quality video while saving 60% off average training video price

•    Save time – quick program for efficient learning and behavioral change

•    Versatile – use for meetings openers, training sessions, and more 

Main Learning Points on how to handle angry customers

•    Allow customers to vent

•    Acknowledge customers’ feelings

•    Take ownership of the issue

•    Avoid blaming the customer

•    Focus away from emotions, toward issues

•    Collaborate with customer to solve problem 

Special Bonus! Facilitator's Guide on CD-ROM types of difficult customers

•    PowerPoint Presentation

•    Interactive Activities

•    Trainee Worksheet

•    Discussion Questions

•    Pre and Post-Training Assessment

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Creating Winning Social Media Strategies - DVD

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Free Online Preview

Duration: 54 Minutes

A fundamental power shift is underway in relationships between organizations and customers. Traditional one-way, seller-to-buyer communication is evolving into a two-way dialog, as social media technologies give buyers a voice. With examples from Oracle, Southwest Airlines, Walmart, Comcast, and Starbucks, Charlene Li shows how companies can use social media tools to encourage that dialog and have more intimate, beneficial relationships with customers.

 

To get started, says Ms. Li, uncover what people want from you—whether it is product information, reviews from users, customer service attention, or input into product development. As you develop your communication strategy, start small, concentrating on how to meet the needs of your audience. Identify the “realist/optimist” in your organization who can jumpstart the process. Craft metrics and communication policies that align with your business goals. And then “prepare to let go” of absolute control.

Charlene Li is publisher of The Altimeter blog and co-author ofGroundswell: Winning in a World Transformed by Social Technologies. A frequently quoted industry analyst, she has appeared on 60 Minutes, NewsHour with Jim Lehrer, ABC News, CNN, and CNBC. She earned her BA from Harvard College and MBA from Harvard Business School.

  • How to  attract customers with tools like blogs, Facebook and Twitter.
  • The benefits of social media’s two-way relationships—and the risks.
  • How to stay in command while giving up control.
  • Creating Winning Social Media Strategies - DVD $129.99 [Add to Cart]
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Liberating Leadership: How to Build a Radical Freedom-of-Initiative Organization - DVD

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Duration: 59 Minutes

Free Online Preview

When employees have the freedom and ability to act in the best interests of the company, performance improves. But does more freedom mean even better performance? Dr. Getz shares examples of phenomenal business results from companies whose leaders built total freedom-of-initiative organizations. These leaders understand that three universal human needs—intrinsic equality, opportunity for growth, and self-direction—must be met for all employees. To nurture and sustain the freedom culture, these leaders share their vision of the company so that employees can “own” it. 

Among his examples: the president of Finland’s successful cleaning services company, SOL, ensures intrinsic equality by having employees determine the office space design, furnishings, company logo, work schedules, job titles and job responsibilities. Insurance leader USAA provides growth opportunities for 21,000 employees through robust onsite training and support for college courses or business degrees. And manufacturing leader W.L. Gore champions self-direction in a unique and innovative culture built on individualized job responsibilities and fluid, situational leadership.
 
Isaac Getz, coauthor of Freedom, Inc., is a professor at the ESCP Europe Business School French campus, and was a visiting professor at Cornell and Stanford Universities and at the University of Massachusetts.  He graduated in Computer Science, obtained an MS in Management Science, and PhDs in Psychology and in Management.
  • Liberating Leadership: How to Build a Radical Freedom-of-Initiative Organization - DVD $129.99 [Add to Cart]
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Understanding the New FMLA - DVD

Free Online Preview

 

The changes to the FMLA can be confusing and supervisors can now be personally liable for non-compliance with and violations to the FMLA. Compliance training is more critical than ever.

Help prevent lawsuits and ensure 100% compliance with a clear, comprehensive and accurate summary of the new FMLA. Understanding the New FMLA walks your employees, step-by-step, through the tricky legal terrain, explaining the law's requirements in non-legalistic, easy-to-understand language: 

  • Who is covered by the new FMLA?
  • Who is eligible for an FMLA Leave?
  • What is The Active Duty Family Leave?
  • What are Serious Health Condition, Incapacitated, Continuing Treatment, etc.?
  • What are the responsibilities of both employee and employer?
  • What is medical certification?
  • How does the FMLA affect leaves and benefits?

Length: 19 minutes

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Preparing for Long Life in the 21st Century - DVD

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Free Online Preview

Leaders of organizations need to understand how cognitive processing, decision making, memory, and motivation change as they, their employees, and their customers age. Dr. Carstensen shares research findings on motivation grounded in the uniquely human perception of time horizons and the theory of “socioemotional selectivity,” in which our values and goals change over time. As time horizons are constrained, she found, we channel energies into what supports our emotional well being, affecting where we focus attention and what we remember.

Program Highlights:

  • Common predictors of how people will function at advanced ages.
  • Why motivation and memory change as people grow older.
  • Scientific breakthroughs that will improve the quality of life across generations.

Dr. Carstensen, author of A Long Bright Future, is Professor of Psychology and founding director of the Stanford Center on Longevity. For more than twenty years her research has been supported by the National Institute on Aging. She received her BS from the University of Rochester and her PhD in Clinical Psychology from West Virginia University.

  • Preparing for Long Life in the 21st Century - DVD $129.99 [Add to Cart]
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Common Purpose: Getting From Me to We - DVD

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Duration: 54 Minutes 

Joel Kurtzman’s “new rules of employment” to instill common purpose are based on years of research and numerous interviews with top executives. From American Express’s Kenneth Chenault, to Michael Dell of Dell Inc., and Steve Wynn of Wynn Resorts, successful leaders align the interests of individuals with those of the organization. NASA in the 1960s, for example, offered employees a once-in-a-lifetime learning opportunity to tackle what they couldn’t do anywhere else, aligning their personal benefit with that of the space program. And they create leaders at every level of the organization by communicating and modeling what’s expected, and then providing feedback and celebrating successes.

  • Align personal and organizational interests to drive top performance.
  • What did it take for NASA to reach the moon in ten years?
  • The danger signs of deteriorating common purpose.

Companies that achieve and sustain exceptional results over time are rare. Those that do are made up of people united by a common purpose—one that fosters hard work, sacrifice, and exemplary performance to accomplish the goals of the organization. Their leaders, whether at Disney, Google, or Staples, inspire a palpable sense of mission and provide the means for individuals to contribute as much as possible.

  • Common Purpose: Getting From Me to We - DVD $129.99 [Add to Cart]
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2009 H1N1 Flu: Pandemic Awareness For Healthcare (DVD)

Length: 15 minutes

Free Online Preview

 

This important program will help you educate and protect your employees against a threat of the H1N1 Flu. The program discusses the following important topics: 

  • What is H1N1 Flu and how is it transmitted?
  • What to do in case of exposure
  • Symptoms and treatments
  • Hand hygiene

Added features and benefits of DVD training include: 

  • English and Spanish versions – many also include Portuguese
  • Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
  • Chapterized Content – video–enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
  • Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks. 
  • 2009 H1N1 Flu: Pandemic Awareness For Healthcare (DVD) $195.00 [Add to Cart]
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Workplace Violence Workplace Violence for Managers: The Early Warning Signs - DVD

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Free Online Preview

This dramatic video is narrated by Stephen G. White, PhD, President of Work Trauma Services and Associate Clinical Professor at the University of California, San Francisco. Over the past twenty years, Dr. White has consulted on thousands of threat cases for Fortune 500 companies and other organizations of all sizes, both public and private. Based on this experience, he shares facts about workplace violence that can help you identify risks of violence in your workplace.  

 

The manager version and its accompanying study guide offer additional content for managers and supervisors, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee. Managers are strongly encouraged to get support—from HR, security or other designated resources—if they feel uncomfortable or if there is any possibility of a violent reaction.
 
Even if your workplace does not experience threats that indicate immediate danger, proper training on the appropriate response to warning signs of violence will improve employee comfort levels, show due diligence, and help the overall mental health of your organization
 
Includes Study Guide: This 46-page booklet the topics covered in the workplace violence training video. Learn to do your part in preventing violence in the workplace through the examples of early warning signs from a manager's perspective. Includes discussion questions.
  • Workplace Violence Workplace Violence for Managers: The Early Warning Signs - DVD $229.99 [Add to Cart]
  • Workplace Violence Workplace Violence for Managers: The Early Warning Signs - Spanish DVD $229.99 [Add to Cart]
  • Workplace Violence Workplace Violence for Managers: The Early Warning Signs - Study Guides $16.95 [Add to Cart]
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Customer Service In Long-Term Care: Making It World-Class (DVD)

Length: 19 minutes 

Free Online Preview

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Coastal's Customer Service In Long-Term Care: Making It World-Class, which trains your employees to: 

  • Anticipate the patients' needs
  • Minimize problems
  • Speak and listen effectively
  • Learning to follow up effectively
  • Handle complaints successfully
  • Be caring, conscientious, team-oriented and pro-active.

Added features and benefits of DVD training include: 

  • English and Spanish versions – many also include Portuguese
  • A Customizable PowerPoint® Presentation – makes training site–specific; excellent for training different personnel and departments
  • Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
  • Chapterized Content – video–enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
  • Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
  • Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks
  • Customer Service In Long-Term Care: Making It World-Class (DVD) $445.00 [Add to Cart]
  • Customer Service In Long-Term Care: Making It World-Class (Handbooks/10 Pck) $29.00 [Add to Cart]
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Building a Winning Team - DVD

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Duration: 46 Minutes 
 
 
Fear and uncertainty in the workplace hurt the morale of teams and lead to pessimism, poor focus and subpar performance. Jon Gordon’s strategies for successfully uniting teams center on his belief that communication is key. Start by sharing a unifying vision that rallies a team toward a common purpose. Stay positive on a daily basis, celebrate successes, and deal with negativity head on. Engage employees by helping them find their own personal vision and their own passion. Finally, focus on creating inspired, committed relationships, and those relationships will deliver top performance.
  • Enhance employee engagement and trust to boost performance.
  • Eliminate the subtle negativity that can sabotage teams
 
Jon Gordon is a speaker, consultant and author of numerous books, including 10 Rules to Fuel Your Life and The No Complaining Rule. He has been featured on CNN, NBC's Today Show and in Forbes, The Wall Street Journal and The New York Times. He is a graduate of Cornell University and holds a master’s in teaching from Emory University.

$129.00 [Add to Cart]
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Workplace Violence for Employees: The Early Warning Signs - DVD

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Free Online Preview

Workplace violence is an issue that can affect any organization, of any size, in any industry. This training video takes on this important topic without sensationalizing, but by approaching the subject directly and honestly.

Stephen White is a leading expert on workplace violence. Over the past twenty years, Dr. White has consulted on thousands of threat cases for Fortune 500 companies and other organizations of all sizes, both public and private. In this workplace violence training video, Dr. White draws from his experiences to dispel some of the common myths about workplace violence, while providing a better understanding of what you should be aware of to help keep your workplace safe.

The employee version details the ten distinct warning signs that could foretell violence. It emphasizes the need for employees to speak up and get help if they notice anything that causes concern.
  • Workplace Violence for Employees: The Early Warning Signs - DVD $229.99 [Add to Cart]
  • Workplace Violence for Employees: The Early Warning Signs Study Guide $16.95 [Add to Cart]
  • Workplace Violence for Employees: The Early Warning Signs - (Spanish) DVD $229.99 [Add to Cart]
   
5secretscomm.jpg The Five Secrets of Communication: Business Edition - DVD

New Release!

Produced - 2009

This breakthrough-training package includes a 47-minute DVD that provides easy, step-by-step lessons illustrated by videos of President Obamas own speeches. Presented by renowned communication expert Richard Greene, the creator of the 5 Secrets, the package is enhanced by multimedia supporting materials and is designed to quickly advance the presentation and public speaking skills of all participants. Employees that have the consistent ability to inspire and unite, to convey a vision of accomplishment and stimulate action in pursuit of a goal, and to articulate the companys mission and future, are invaluable assets in moving your organization forward.

Mr. Greene has coached world leaders, CEOs and CFOs of Fortune 500 companies to strengthen their skills in business and personal communication, message development, media training, speech writing. He has demonstrated remarkable results in helping clients overcome the fear of public speaking, a service he provided to Princess Diana in 1996. In this DVD he demonstrates how every employee can learn and improve their communication with co-workers, customers and clients, while at the same time strengthening their connection with and commitment to the organizations mission.

Includes: DVD, CD Support Package Includes: Facilitators Guide, Participant Workbook, PowerPoint Presentation and Reminder Cards Length: 47 minutes Category: Communication Leader's guide and other materials:

  • Facilitators Guide
  • Participant Guide
  • PowerPoint Presentation
  • Reminder Cards

The Five Secrets of Communication: Business Edition - DVD $495.00 [Add to Cart]  [View Cart]
The Five Secrets of Communication: Business Edition - 7 Day Preview $0.00
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Garage-Based Innovation - DVD

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The drive to invent that Bill Hewlett and David Packard shared when they launched HP in a garage decades ago is critical to organizations today. As we shift from a knowledge-based economy to a creative economy, innovation-driven companies will be the leaders. Fortunately, says Phil McKinney, creativity is a skill that can be practiced and learned, and he shares his “FIRE + PO” process for tapping human ingenuity.

 

Phil McKinney, VP and CTO of HP’s Personal Systems Group, oversees long-range technical strategy and research and development. He is also general manager of the group’s gaming business unit.

 

  • How to create and sustain an innovation culture.
  •  Practical techniques for unleashing creativity.
  • When it’s best to tackle the worst ideas.
 
FIRE is a four-step process for bringing creative ideas to life. Focus on what you’re going to pursue rather than wait for inspiration to strike. Ideate by brainstorming and asking the “killer questions.” Rank ideas to ensure they meet specific goals of the organization. Execute on the ideas with a staged rollout for validation. PO, or perspective and observation, bring the big picture to the process. When we broaden our perspective by knocking down ingrained blinders, and get in the field to directly observe problems or opportunities, truly creative ideas emerge.
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Change and Innovation through Brainstorming with John Sweeney - DVD

Release - 2009

Free Online Preview

Whether we pursue it, or it is forced upon us, CHANGE can make or break any business. The deciding factor is the attitude of the employees charged with adapting to the challenge of finding new solutions.

Change and Innovation through Brainstorming is a fun and highly entertaining video designed to kickoff any team meeting with a sense of energy and optimistic enthusiasm. Hosted by comedian and national speaker John Sweeney, and based on his best-selling book, Innovation at the Speed of Laughter, John explores and explodes the most common myths and misconceptions that hamper effective brainstorming and challenges the team to accept the potential of every idea in their search for solutions.

DVDs Includes: Meeting DVD - 15:00 minutes

The 8 Secrets of a Brainstorming Session Look at Change as Fuel

  • Accept All Ideas
  • Defer Judgement
  • Reduce Status
  • Avoid Idea Smashers
  • Declare Your Point of View
  • Say, YES and...
  • Re-Discover your Innovative Self

Leader's DVD - 12:00 minutes

Whether it is doing more with less or finding the next great new product or service this program prepares and inspires team leaders for the critical challenge of facilitating a dynamic and productive search for innovation. John Sweeney demonstrates practical techniques to engage each team member and create a safe environment by increasing the fun and decreasing the status in the room. As an added bonus, the DVD includes 4 extended scenes of John’s team warm-up exercises.

Four Warm-Up Excercises - 9:00 minutes

Four exercises that the Brave New Workshop uses to help team members get out of their heads. This is business improvisation at it's finest. See John Sweeney in action!

Purchase Package Includes

  • 1 Change and Innovation Through Brainstorming Training Program (for employees)
  • 1 Meeting Leader’s Training Program
  • 4 Team Warm-up Exercises and Extended Scenes
  • 1 CD-ROM that includes a Leader’s Guide, Customizable PowerPoint Presentation, and Reproducible Handouts

 

  • Change and Innovation through Brainstorming with John Sweeney - DVD $895.00 [Add to Cart]
  • Change and Innovation through Brainstorming with John Sweeney - DVD Rental $350.00 [Add to Cart]
  • Change and Innovation through Brainstorming with John Sweeney - DVD Preview $0.00 [Add to Cart]
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Little Things Mean a Lot: Microinequities to Micro-Affirmations - DVD

Produced - 2008

Free Online Preview

DVD-Based training program that teaches strategies you can use to eliminate microinequities and promote inclusion.

The "little things" are behaviors we all use, intentionally and unintentionally. They can make our organizations highly productive or erode their power, innovation and productivity. Designed by a pioneer in the field of diversity and inclusion, Little Things Mean A Lot™ shows how the ways we value and devalue our colleagues impact our workplace and its effectiveness.

This program combines a compelling business case with practical strategies individuals, teams and leaders can use to counter microinequities while building high performance work environments.

Learning Objectives:

  • Recognize that the way we treat each other at work - the little things we do - has a big impact.
  • Learn to respond effectively to negative messages (microinequities) that can undermine our success.
  • Equip yourself with simple tools and strategies to make the workplace more inclusive.

Program includes:

  • 22-minute DVD designed for flexible use
  • Leader's Guide: agendas for 3-hour and 1-hour workshops, detailed notes for facilitating intact and executive work teams
  • Participant Handouts
  • PowerPoint Presentations
  • 10 Desk Reminder Cards

Brigid Moynahan, founder of The Next Level, Inc., has designed and delivered more than 800 corporate programs in the US and internationally. A pioneer in addressing inclusion issues in organizations, her work has been profiled in Working Woman Magazine, Chief Learning Officer, Diversity, Inc., the Wall Street Journal, the Catalyst Awards and the Conference Board.

  • Little Things Mean a Lot: Microinequities to Micro-Affirmations - DVD $995.00 [Add to Cart]
  • Little Things Mean a Lot: Microinequities to Micro-Affirmations - DVD 5- Day Rental $395.00 [Add to Cart]
  • Little Things Mean a Lot: Microinequities to Micro-Affirmations - DVD Preview $0.00 [Add to Cart]
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Workplace Safety: It Depends on YOU PowerPoint Kit

Every job has hazards and every employee has a role in their own safety--this complete training kit will get the message across for you. Topics take employees for A to Z including OSHA requirements. Give your employees the information they need to stay safe on the job.

The interactive exercises and colorful graphics keep your employees involved and will get their "buy-in" to safety ownership.

Key topics covered include

  • Right-to-Know
  • Lockout / Tagout
  • Fire & Electrical
  • PPE
  • MSDSs
  • Slips & Falls

This easy-to-use kit makes training convenient, fast and thorough. It includes everything you need:

  • Fully customizable 30-slide PowerPoint presentation with comprehensive speaker’s notes
  • 20 employee booklets and a voucher to purchase unlimited copies at an additional 10% savings
  • Training certificate that you can personalize, print, and customize with your company's specific requirements
  • Workplace Safety: It Depends on YOU PowerPoint Kit $149.99 [Add to Cart]
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Red Flags Rule: Preventing Identity Theft (DVD)

Free Online Preview

Help your organization comply with the Red Flags Rule with this new program. This course covers the law's salient points and provides guidelines to meet its stringent requirements. Keep confidential information secure, safeguard your reputation and protect your bottom line with this powerful program!

 

  • Know the legal definitions of creditor, financial institutions, covered accounts and reasonable foreseeable risk
  • Grasp the four steps to Red Flags Rule compliance
  • Define and detect the five categories of red flags
  • Know how to respond to red flags

Added features and benefits of this DVD include:
 

  • English and Spanish versions
  • A customizable PowerPoint presentation
  • Informative training points and bonus material for refresher or training talks
  • Video-enriched training organized by learning objectives that facilitates discussion
  • A printable Leader's Guide
  • Red Flags Rule: Preventing Identity Theft (DVD) $695.00 [Add to Cart]
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Professional Email Etiquette - DVD

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Free Online Preview

Avoid embarrassing errors and make your best impression on customers and colleagues.

Email is fast becoming the preferred method of contact for sharing information and resolving problems. The impression you leave with others about the quality of your organization and your own personal competency is largely based on the courtesy and professionalism of your email correspondence.  

Learn about:
    Email etiquette and best practices.
    Openings and closings.
    Proper formatting and subject lines.
    Grammar and punctuation.
    Writing “bad news” emails.
    Email customer service.
 
No matter how long you’ve been using email, you’ll learn some very important guidelines in this video—guidelines that will protect you from catastrophes and ensure your messages are professional, every time.

Format: DVD
Duration: 26 Minutes