|
New Releases!Get free ground shipping on orders of $299.99 or more. (Continental U.S only) ![]()
Help your organization comply with the Red Flags Rule with this new program. This course covers the law's salient points and provides guidelines to meet its stringent requirements. Keep confidential information secure, safeguard your reputation and protect your bottom line with this powerful program!
Added features and benefits of this DVD include:
![]() A strong workplace safety program will boost productivity and your employee's morale. BLR's Essential Safety Policies is an authoritative source of guidance and information to which managers and supervisors can turn not only in situations where the "right" course of action is unclear, but also in cases where they are tempted to act on memory or instinct. With a policy manual to point the way, company managers and supervisors will be able to act swiftly and consistently. The following policies are included:
![]()
200 million data breach incidents have hurt American businesses and eroded consumer confidence. Each incident has cost, on average, a whopping $6.7 million - that's a loss of over $1 billion! Strengthen customer trust, tighten privacy policies and increase your bottom line with LEAKPROOF: 8 Privacy Principles. Featuring eight guidelines given by the Organisation for Economic Cooperation and Development (OECD), this new program shows your employees how to protect customer data at all times, from collection, specification and usage to storage, security and disposal. Enhance your privacy policies through the following principles:
![]()
Will your employees make the right decision?
What would they do? We all face ethical decisions in the workplace, and in many cases the answer isn't black or white. Ethics: The L.O.G.I.C. of Right, will help your employees make the legal and ethical decision - no matter how difficult. Protect your organization from the cost of unethical behavior - devastating lawsuits, negative publicity, wasted time, loss of money, and low employee morale. Length: 22 minutes
![]() Release - 2009 It has never been more difficult to be a manager. The pressure to increase productivity and profits by doing more with less, while trying to corral a new high maintenance workforce that brings its own set of expectations and demands, has never been greater. All of this has led bestselling author and management consultant, BRUCE TULGAN, to declare the days of “hands-off” management officially over. IT’S OKAY TO BE THE BOSS is a humorous, highly entertaining call to action for managers, supervisors and leaders. Based on Tulgan’s bestselling book, this motivational video dispels the 7 myths that have created the current under-management epidemic at all levels of business. As Bruce says, “Follow any problem in business…bad service, missed deadlines, soggy fries...whatever. Everything is somebody’s job and everyone has a boss. Everything leads back to the boss.” Tulgan challenges managers everywhere to give up their “hands off = empowerment” style of managing and to re-engage with their employees - spelling out expectations, providing specific guidelines, correcting failure quickly and rewarding success even more quickly. IT’S OKAY TO BE THE BOSS provides leaders and managers a step-by-step guide back to being the boss their employees appreciate and deserve. Length: 27:00
IT'S OKAY TO BE THE BOSS includes...
![]() Produced - 2009 The best way to discipline employees is to do it progressively, giving them a chance to turn their performance around and meet your expectations. Start with coaching and then move on to more severe measures, like verbal and written warnings, if necessary. This new video follows the stories of two employees, one whose priority seems to be fantasy baseball instead of his production report, and one who has a habit of showing up late. Learn the six steps that can show your problem employees the effect their behavior has on other members of the organization, and how it’s their responsibility to make a change or face the consequences.
![]() New 2009 Release! What makes a government agency accountable? It is a willingness to be answerable and accessible to the public. And while the specifics of an accountability initiative can vary from one agency to the next, all have one thing in common: Everyone -- from the top down -- must demonstrate personal responsibility and integrity. Designed specifically for government training, the 9 categories in this Toolkit, containing a total of 35 video clips, will help you demonstrate what it looks like when people hold themselves, each other and the organization accountable for keeping commitments and achieving results. It only includes clips that are set in a government agency or take place in a "generic work environment" that could be a government facility.
This Toolkit contains 35 unique video clips that fall within 9 categories of personal responsibility and accountability. It only includes clips that are set in a government agency or take place in a "generic work environment" that could easily be a government agency or government-run facility. The clips are provided on DVD and CD-ROM so that you can play them right off the DVD or embed them into a PowerPoint Presentation. Program Includes
![]() Angry customers can take their toll on employees, to the point where it can be easy to lose perspective. In this updated version of the classic training video, a frustrated employee receives advice from his coworkers on how to better handle difficult customers. When a kind greeting and an ounce of respect aren’t enough, the techniques presented here can keep a situation from getting out of control. Rather than taking the matter personally, employees learn that they’re in a position to solve problems and possibly even make someone’s day a little bit brighter.
![]() Released - 2009 This program strengthens the collaboration between staff members and develops five essential skills C.O.A.C.H. Care, Observe, Act, Communicate and Help. Taken together, these principles address individual, interpersonal and systemic factors that affect patient safety: mindsets, attitudes, communication problems, SOPs and the processes and means by which healthcare is delivered. Added features and benefits of DVD training include:
![]() Produced - 2009 Every year it returns, and every year it costs employers billions of dollars in sick pay, lost sales and decreased productivity. This year could be worse. We've all heard about the threat of H1N1 or "swine flu." How it's spreading across the globe. How it's expected to hit hard this fall and winter as the flu season develops. How 40% of the population could eventually catch it. But here's some good news. You can reduce infection rates in your workplace by training your employees to follow a few simple habits that stop them from spreading sickness to their coworkers--and help them avoid getting sick in the first place. Some of these habits are just common sense: wash your hands, don't use your coworker's telephone or computer keyboard, cover your coughs and sneezes. But how do you get people to remember and actually do these things, day after day? Video training is an effective way to get through to employees and change their behavior. And our new release from Stanford, "Resisting the Flu" is designed to do just that. Your employees will respond to this documentary-style short film with its straight talk from Dr. Eric A. Weiss, Medical Director of Disaster Planning and Associate Professor, Stanford University School of Medicine. In plain terms, Dr. Weiss lays out a blueprint for keeping your employees healthy and for resisting infection by the H1N1 virus. His practical advice extends to taking care of sick family members in ways that protect the caregiver and stop the spread within employees' households. And if things take a turn for the worse, Dr. Weiss also describes clear danger signs that help viewers know the difference between symptoms that are typical--and those that require immediate medical help. Do your part to limit the reach of this new pandemic, and protect your business by training all your employees. Working together, we can all contribute to lessening the impact of this uniquely threatening illness. Length: 13 minutes
![]() DVD-Based training program that teaches strategies you can use to eliminate microinequities and promote inclusion. With Brigid Moynahan. The "little things" are behaviors we all use, intentionally and unintentionally. They can make our organizations highly productive or erode their power, innovation and productivity. Designed by a pioneer in the field of diversity and inclusion, Little Things Mean A Lot™ shows how the ways we value and devalue our colleagues impact our workplace and its effectiveness. This program combines a compelling business case with practical strategies individuals, teams and leaders can use to counter microinequities while building high performance work environments. Learning Objectives:
Program includes:
Brigid Moynahan, founder of The Next Level, Inc., has designed and delivered more than 800 corporate programs in the US and internationally. A pioneer in addressing inclusion issues in organizations, her work has been profiled in Working Woman Magazine, Chief Learning Officer, Diversity, Inc., the Wall Street Journal, the Catalyst Awards and the Conference Board.
![]() Produced - 2009 Harassment Hurts: It's Personal explores the pain and cost of harassment, covering such topics as age, race, sexual orientation, political affiliation, pregnancy, ethnicity, sexual harassment and much more. This program explains harassment and uses personalized stories and detailed legal and policy definitions to cover all types of harassment in organizations and workplaces. Harassment hurts us all--from individuals to entire companies--and Harassment Hurts: It's Personal is a comprehensive program under twenty minutes that explores issues of harassment, their ramifications and their remedies. Key Learning Points:
Program Includes: DVD, Meeting Opener DVD, Leader's Guide, Reproducible Participant Materials & PowerPoint Presentation on CD-Rom
Length: 16 minutes
![]()
Produced - 2007 Just one person speaking up can inspire others to do the same. What do you do if someone you care about is the target of demeaning stereotypes? What if you are being demeaned or stereotyped? How often do you speak up on behalf of respect? This new program, based on the book by Leslie Aguilar, can be used for training on Diversity & Inclusion, Communication, Teamwork and Leadership. Why is OUCH! important? Staying silent in the face of demeaning comments, stereotypes or bias allows these attitudes and behaviors to thrive. This undermines our ability to create an inclusive workplace where all employees are welcomed, treated with respect and able to do their best work. Yet, most employees and leaders who want to speak up don't know how. So, we say nothing. What Does OUCH! do? In a unique and powerful way, viewers will experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt. OUCH! Learning Objectives:
Program includes: 12 minute DVD or VHS video, Speaking Up Activity 5 min., OUCH! That Stereotype Hurts with vignettes 13 min., CD-ROM with Leader's Guide, Powerpoint presentation, 1 OUCH! book and 10 OUCH! reminder cards
![]() Who said you shouldn’t sweat the small stuff? What if those small things undermined morale and reduced productivity? This diversity program, Drop by Drop, demonstrates how the small slights, subtle discriminations and tiny injustices can add up to big problems in your workplace! These little negative gestures are called “micro-inequities” and they occur in organizations every day. These small communications of disrespect, prejudice and inequality aren’t overt, but they can be incredibly destructive. A poison in the workplace that isn’t delivered in a bucket, but takes its toll drop by drop. The program opens with an unhappy ending – the resignation of a frustrated employee. We then explore the workplace responsible for creating this situation. The program’s host engages and challenges the viewer with his strange perspective on our insensitive behaviors. He walks us through several examples of micro-inequities that could easily be avoided and then shares the key concepts for creating an inclusive and productive work environment: Put a stop to the disrespectful little “paper cuts” co-workers unknowingly inflict upon each other. Raise awareness and emphasize the importance of maintaining a thoughtful and respectful workplace with Drop by Drop. Key Learning Points:
Includes: A 19 minute DVD (English and Spanish versions – many also include Portuguese), comprehensive leader’s guide, PowerPoint Presentation on CD-ROM and Drop by Drop Handbook
![]() New 2008 Release! Diversity: Face to Face is an innovative and unique training program that explores four main aspects of diversity in the workplace—stereotypes, similarities, unity and benefits—by listening to the stories and thoughts of characters who actually live and work in a diverse world. Through their eyes, we learn why diversity is so important, and are given the definitions and tools to understand more deeply our own roles in diverse workplaces, from smaller organizations to larger corporations. Everyone plays an important part in the complex mosaic that is our diverse world. Includes 4 minutes opener/closer - Opening Lines: Facing Diversity Key Learning Points
Program Includes: DVD includes full length program plus OpeningLines: Facing Diversity (opener/closer), Leader's Guide, Reproducible Participant Materials, PowerPoint Presentation on CD-Rom and 25 Pocket Reminder Cards Length: 18 minutes plus 4 minute opener/closer
|