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Workplace Violence

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Click 'n Train: Substance Abuse in the Workplace - What Supervisors Need to Know PowerPoint

Substance abuse in the workplace has grown considerably in recent years to the point where it is estimated that 1 in 10 employees in America has a substance abuse problem. The personal impact of substance abuse on the employee is pervasive, affecting just about every facet of the person’s life. On the job, the negative fallout of substance abuse includes a steady deterioration of work performance, unreliability, recklessness that can jeopardize the safety of co-workers, the integrity of company products and services, and the company’s reputation.

BLR's new Click 'n Train PowerPoint® presentation examines the scope and cost of substance abuse and discusses the role of your supervisors in helping to manage this difficult and complex problem.

Substance Abuse in the Workplace - What Supervisors Need to Know includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines
    Useful background and tips save you hours of preparation time

    • Click 'n Train: Substance Abuse in the Workplace - What Supervisors Need to Know PowerPoint $99.99 [Add to Cart]
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Employee Training Smart-Value Pack - DVDs

5-DVD Set!

Employee Training Smart-Value Pack Train employees on sensitive issues and give them a complete orientation ... in 30 minutes or less!

Winning Workforce: Raising Your Employees' Awareness packs vital information into five attention-grabbing videos ... each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference. Employee Training Smart-Value Pack - 5-DVD series includes ...

  • Diversity and Discrimination - Discusses different forms of discrimination and the benefits of diversity.
  • Substance Abuse in the Workplace - Describes how drugs and alcohol affect the work environment, warning signs of drug use, how drug abusers can get help, and the benefits of an alcohol and drug-free workplace.
  • Sexual Harassment - Defines sexual harassments, what constitutes it, and the laws involved. Discusses how sexual harassment can be avoided and the benefits of doing so.
  • Violence in the Workplace - Covers the different forms of violence, warning signs of potential violence, how to handle potentially violent situations, and the benefits of a non-hostile work environment.
  • New Employee Orientation: Essential Skills Training - Improve employee morale, reduce turnover, increase workplace safety, avoid costly litigation, boost worker productivity, and cut training prep time with this affordable, time-saving training program. Give new hires a complete overview of 10 critical topics in just one short session!

  • Employee Training Smart-Value Pack - DVDs $599.00 [Add to Cart]
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Personal Safety for the Home Health Caregivers - DVD

Free Online Preview

Physical violence, verbal or sexual abuse is a dangerous possiblity for healthcare staff during home visits. Kind words and streets smarts are not enough to insure their safety. Equip your home healthcare staff with the valuable information in, Personal Safety For Home Health Caregivers. This program teaches practical ways to defuse potentially violent situation and show your staff how to prepare for visits, set-up security measures and know assault-cycle awareness to prevent possible harm.

Added features and benefits of DVD training include:

  • English and Spanish versions – many also include Portuguese
  • A Customizable PowerPoint™ Presentation – makes training site-specific; excellent for training different personnel and departments
  • Training Points – outlines key learning points of your training; reinforces important safety points to your employees.
  • Chapterized Content - video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points and navigating through the course.
  • Expanded Leader's Guide – excellent resource to help plan and implement your presentation. A quiz is provided that can serve as a pre and/or post evaluative tool.
  • Portable Convenience – perfect for those who train and travel! Includes ten employee handbooks.

  • Personal Safety for the Home Health Caregivers - DVD $445.00 [Add to Cart]
Workplace Violence: First Line Of Defense - DVD

Free Online Preview

Workplace Violence costs American companies $4.2 billion annually and is the country’s second leading cause of on-the-job deaths.

As the second-leading cause of workplace deaths, violence represents a challenge to employers who must be prepared to respond to and manage these incidents. This program uses an interview with a convicted perpetrator as well as a compelling dramatization to communicate the impact of this problem. Produced by Kenwood. Learn to recognize the warning signs of impending violence and stop the process before its too late.

Key Training Points

  • Learn the profile of a potential perpetrator
  • Recognize behavioral warning signs
  • Document threatening behavior
  • Deal with problem behaviors before they escalate into violent acts

Length: 30 miniutes

  • Workplace Violence: First Line Of Defense - DVD $845.00 [Add to Cart]
  • Workplace Violence: First Line Of Defense - DVD Rental $295.00 [Add to Cart]
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Workplace Violence Audio Conference on CD

Workplace violence goes well beyond the well-publicized incidents of co-workers being shot on the job. It includes threats and attacks by customers or clients, assaults by criminals, and even domestic disputes that spill over onto the jobsite. Assaults and homicide are now the second leading cause of fatal occupational injuries (after transportation accidents) – and women make up 61 percent of all victimized workers.

There’s no foolproof way to identify potentially dangerous employees or to completely prevent workplace violence. But you can control your risks by learning how to recognize the warning signs and enforcing proven policies to keep your employees safe while they work.

Learn the do's and don’ts of preventing workplace violence during our 90-minute audio conference. You’ll gain hands-on advice for establishing and enforcing standards of conduct for employees, disciplining (and terminating) employees who pose a threat, and dealing with the legal and financial risks of workplace incidents. Plus, you’ll have a chance at the end of this call to submit your own questions about violence on the job, via phone or e-mail.

You'll learn:

  • The “red flags” you (and your supervisors) should watch for when hiring and mentoring employees
  • How to identify possible threats from customers, criminals, or workers’ spouses and partners – and what to do about them
  • The best strategies for disciplining or firing workers who have shown violent tendencies
  • When (and how) to contact law enforcement officials about workplace violence risks
  • How federal laws like the Americans with Disabilities Act may affect the way you deal with employees involved in violent threats or incidents
  • What your attorney, your employee assistance program (EAP), and other resources can – and cannot – do to help you
  • The financial exposure and legal liabilities caused by workplace violence – from workers’ compensation claims to victims’ litigation – and how you can protect yourself

This audio conference was recorded on Thursday, September 27, 2007

About Your Speakers:

Jon D. Fishbane, Esq., is a partner in the Naples, Florida, office of Roetzel & Andress, an employment law firm with 10 locations around the United States. He focuses his practice on advising and defending employers on issues ranging from employee discipline and termination to ADA, FLSA, FMLA, and union matters. His clients include commercial retailers and construction companies, real estate developers, public agencies and schools, and international businesses. He earned his law degree from Indiana University.

Katrina Campbell, Esq., is the general counsel at Brightline Compliance, a Washington, D.C.-based human resources consulting and training firm that has provided advice and programs for more than 500 different companies and organizations. She has worked as an attorney with the national law firm McGuire Woods and served as in-house counsel for Capital One Financial Corporation and for AXA Equitable Life Insurance Company. She earned her law degree from Harvard University.

  • Workplace Violence Audio Conference on CD $199.99 [Add to Cart]
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Computer Based Training: Workplace Violence

Workplace violence training is easy and effective with this interactive computer-based training program. Your employees learn at their own pace on topics such as behavior warning signs, stages of violent behavior, intervention options, how to report incidents, how to help victims cope, and much more.

Easy-to-use computer-based training is often called the most effective method of training available – because its hands-on approach ensures more trainee involvement than any type of classroom-based learning.

BLR’s interactive CBT is self-administered, so you can accommodate almost any schedule without interrupting your own. It includes:

  • Fully prepared, interactive training format
    Holds the interest of participants.
  • Quizzes
    Test your employees’ knowledge before and after training
  • Interesting exercises at every step
    Employees must demonstrate trainee knowledge before moving on.
  • Certificates of completion
    Documentation for your files of who completed training.
  • Practical CD-ROM format
    Employees train at their own pace; no need for a fast Internet connection.

  • Computer Based Training: Workplace Violence $299.99 [Add to Cart]
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Audio Click 'n Train: Violence in the Workplace - How to Prevent and Defuse for Supervisors PowerPoint
Violence is the second-leading cause of workplace deaths. Three workers die each day. Guns are involved in 80 percent of deaths. In addition, as many as 18,000 people are assaulted at work each week. Violence costs American industry millions of dollars in lost productivity, legal fees, and other related expenses every year.

This new plug-and-play professional-quality audio presentation does the talking for you. You get a complete, comprehensive training session with both visuals and audio, as well as training reinforcement materials-quiz, handout, interactive exercises! This complete training course meets the needs of all types of learners (audio, visual, tactile) for results-oriented training. These courses can be used as self-directed courses or in a classroom setting for ultimate flexibility.

This easy-to-use training program will provide your supervisors with the tools they need to help prevent workplace violence, recognize potential threats, defuse violent situations, and train employees to follow proper security procedures. In addition, it will heighten their awareness of this serious and pervasive problem.


This time-saving program includes everything you need:

  • An audio presentation
    A movie-like version of the PowerPoint® presentation with audio included for out-of-the-box classroom training.
  • A fully prepared PowerPoint presentation
    Fully researched and expertly designed meetings on this key topic.
  • Reproducible handouts
    Print and photocopy the handouts to reinforce the training.
  • Interactive exercises
    Involving exercises increases comprehension.
  • Quizzes
    Test your employees' knowledge.
  • Completion certificate
    Document who satisfactorily completed training.
  • Trainer's guide
    Helps you understand key training issues for this topic.


  • Audio Click 'n Train: Violence in the Workplace - How to Prevent and Defuse for Supervisors PowerPoint $149.99 [Add to Cart]
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Click 'n Train: Violence in the Workplace - How to Prevent and Defuse for Supervisors - PowerPoint

Violence is the second-leading cause of workplace deaths. Three workers die each day. Guns are involved in 80 percent of deaths. In addition, as many as 18,000 people are assaulted at work each week. Violence costs American industry millions of dollars in lost productivity, legal fees, and other related expenses every year.

This new Click 'n Train PowerPoint® presentation will provide your supervisors with the tools they need to help prevent workplace violence, recognize potential threats, defuse violent situations, and train employees to follow proper security procedures. In addition, it will heighten their awareness of this serious and pervasive problem.

Violence in the Workplace - How to Prevent and Defuse for Supervisors includes:

  • A fully prepared PowerPoint® presentation
    Fully researched and expertly designed training meeting on this key topic
  • Reproducible handouts, quizzes, and completion certificate
    Print and photocopy the handouts for concise, cost-effective tips and reminders. Plus, test for comprehension.
  • Easy-to-customize PowerPoints
    Change the meeting outlines and insert your own photographs to meet your own company's policies
  • Interactive exercises
    Involving exercises gain buy-in and increase comprehension
  • Trainer's outlines
    Useful background and tips save you hours of preparation time

    • Click 'n Train: Violence in the Workplace - How to Prevent and Defuse for Supervisors - PowerPoint $99.99 [Add to Cart]
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Winning Workforce: Raising Your Employees' Awareness - Violence in the Workplace - DVD

Winning Workforce: Raising Your Employees' Awareness Video Series helps you train your employees on sensitive issues that may affect productivity, create a hostile work environment, or pose a legal threat to your organization.

As part of the Winning Workforce series, Violence in the Workplace helps employees understand the different forms of violence, the warning signs of potential violence, and what to do if a violent - or potentially violent - situation arises. Also covers the benefits of a non-hostile work environment.

Violence in the Workplace includes...

  • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
  • (1) Trainer's Guide - Provides a portable, plain-English reference to be used during and after training. Gives the answers to video challenges and provides background information and training tips to make the most of each training session.
  • (10) Skill Cards - Review key points and guidelines covered in training.

  • Winning Workforce: Raising Your Employees' Awareness - Violence in the Workplace - DVD $299.99 [Add to Cart]
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Workplace Violence Audio Conference - April 17

Workplace Violence: How to Recognize the Threats and Keep Your Employees Safe on the Job

One in every 20 employers around the United States will deal with violence in the workplace this year. Assaults and homicides are now the second leading cause of fatal occupational injuries (after transportation accidents) – and women make up 61 percent of the victims.

In many cases, the threat comes from inside the organization – for example, a disgruntled employee who shows up at work armed and ready to cause trouble. However, many employers also face the equally disturbing risks of violence against their workers by outsiders – including attacks by upset customers or clients, assaults or robberies by criminals, and even domestic disputes that spill over onto the job site.

There’s no foolproof way to prevent workplace violence threats from outside your organization. But, you can learn to control these risks by recognizing the warning signs, enforcing proven policies to keep your employees safe while they work, and reduce your chances of falling victim to outside threats.

Learn the dos and don’ts of preventing workplace violence from the outside during our practical 90-minute audio conference on April 17. Our expert speaker – a nationally recognized expert in helping employers prepare for the unexpected – will share hands-on advice for safeguarding your workers against violent crimes, improving the physical security of your facilities, and dealing with sensitive issues such as domestic abuse. Plus, you’ll have the chance to post your own questions about outside workplace violence threats during the conference.

You and your colleagues will learn:

  • Proven techniques for recognizing and evaluating potential workplace violence issues arising outside your organization
  • How to identify possible security problems posed by customers, criminals, or workers’ spouses and partners – and what you can legally do about them
  • The “weak links” in physical security that are commonly found in many workplaces – and how you can plug those holes without spending a fortune in the process
  • What you must consider when you involve local law enforcement officials in your preventive planning (in other words, what the police can and cannot do for you!)
  • Why criminals routinely target certain businesses or employees, and how you can counter those risks
  • How you can provide support for workers caught in domestic violence disputes, while also protecting the rights and the safety of their co-workers
  • The financial and legal risks posed by workplace violence incidents – from workers’ compensation claims to victims’ litigation – and how you can protect your organization

Thursday, April 17, 2008
10:30 a.m. to 12:00 p.m. (PST)
11:30 a.m. to 1:00 p.m. (MST)
12:30 to 2:00 p.m. (CST)
1:30 to 3:00 p.m. (EST)

About Your Speaker:

Andrew Foose, Esq., is president of Brightline Compliance, a Washington, D.C.-based human resources consulting firm that delivers online and instructor-led training on dozens of topics to more than one million employees in more than 500 different companies and organizations. A former senior trial attorney in the U.S. Justice Department’s Civil Rights Division, he now provides public and on-site seminars around the country for in-house counsel, labor and employment attorneys, and human resource professionals. Also, Foose has provided investigative training for clients such as Boeing, Coca-Cola, the Department of Homeland Security, Lockheed Martin, and the World Bank. He is a graduate of Harvard University, Columbia University School of Law, and Princeton University’s Woodrow Wilson School of Public Affairs.

Approved for Recertification Credit

This program has been approved for 1.5 recertification credit hours toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

How Do Audio Conferences Work?

An audio conference is remarkably cost-effective and convenient. You participate from your office, using a regular telephone. You have no travel costs and no out-of-office time.

Plus, for one low price you can get as many people in your office to participate as you can fit around a speakerphone.

Because the conference is live, you can ask the speakers questions—either on the phone or via e-mail.

With your registration, you also receive conference materials, with additional practical information from Business & Legal Reports, sent to you via e-mail shortly before the conference.

Why You Can Sign Up to Attend This Event with Confidence

If, for any reason, you are unsatisfied with this audio conference, simply let us know, and we will return your entire registration fee.

  • Workplace Violence Audio Conference - April 17 $219.99 [Add to Cart]
  • Workplace Violence Audio Conference and CD - April 17 $269.99 [Add to Cart]
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The Respectful Workplace (3 DVD Set)

These program are also available for online training. See details below.

While the media has focused on the spectacular but very rare instances of lethal workplace violence, the reality in most workplaces is very different. We deal with daily occurrences of hostility, intimidation, harassment and other damaging behavior. The perpetrators are employees, managers and customers. So are the victims. They are us. Unlike the rare, extreme cases, the more common manifestations of workplace violence take a daily toll on most workplaces. The Respectful Workplace is a resource designed to help organizations put an end to this other violence - the destructive conflicts that affect us all.

Series Objectives

The Respectful Workplace is a 3 part training series designed to help organizations address the behavioral and values issues that can allow conflicts to escalate. The series treats workplace violence as an outgrowth of hostility, harassment, bullying and intimidation which has not been effectively dealt with and arms employees and managers with the tools they will need to ensure respectful workplace relations. Program Contents:

  • Program 1, Opening the Right Doors (25 minutes) teaches employees skills for dispute resolution and diffusing hostility. We learn to take responsibility for eliminating intimidation, bullying and harassment from our workplace culture.

  • Program 2, Diffusing Hostility through Customer Service (25 minutes), takes a strong customer service training approach to the issue of working with hostile customers. Important communications skills are taught which will help employees turn difficult customer service challenges around. However, where abusive customers cross the lines of acceptable behavior, employees are empowered to put their physical and emotional safety first.

  • Program 3, Managing Harmony (26 minutes), defines the role leaders must play in creating and supporting a non-violent, respectful workplace. We explore the organizational costs of inappropriate behavior, diffusing hostile situations, aligning policy and behavior with the organization's values, how conflict can be a positive force, and the organization's responsibility to provide effective avenues for dispute resolution.

Each program in The Respectful Workplace series includes several dramatizations designed to help focus and stimulate discussion. There are 10 of these scenes.

Support Materials

The Respectful Workplace series comes with a comprehensive Facilitator's Guide. Handout pages are incorporated in the guide. Trainers need only to decide which topics would be relevant for individual distribution and which to copy as transparencies. With the purchase of this series, QMR grants you license to make as many copies of the Facilitator's Guide or the handout / transparency pages as you need for your organization.

Online Training Option:

This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:

  • Post training test and reporting results 24/7
  • Certificates of completion
  • Digital copies of the support materials

    Online Training Pricing:

    • 1 to 1000 $6 per person
    • 1001 to 3000 $5 per person
    • Minimum order for any one program $395.00

    • The Respectful Workplace (3 DVD Set) $1,462.50 [Add to Cart]
    • The Respectful Workplace (3 DVD Set) - Rental $885.00 [Add to Cart]
    • The Respectful Workplace (3 Prgram Set) - Online Preview $0.00 [Add to Cart]
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    Avoiding Litigation Landmines - DVD

    Free Online Preview

    How do you impress on your manager the importance of performance documentation or the potentially public nature of e-mail?

    These are just two of nine litigation landmines which can end up costing your company millions of dollars. Employment law litigation has exploded over the last five years: one in five managers will find themselves in litigation at some time during their careers.

    Avoiding Litigation Landmines: A Survival Guide for Managers should be a staple in every management training library. Brought to you by the producers of the best selling Workplace Violence: First Line of Defense, this video uses a compelling dramatization which no manager will be able to forget. When a litigation landmine explodes, three senior attorneys from Littler Mendelson, the Nations' largest employment and labor law firm, explain the problem.

    Managers will learn not only how avoid these litigation landmines, but how to turn them into positive tools for unlocking the potential of the individuals within their work force.

    Key Features Include: 30 minute DVD video, leader’s guide and one participant’s guide

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    Audio Click 'n Train - HR PowerPoint

    Studies show training that includes audio and visual elements leads to improved retention.

    Make training easy with this set of top Audio CD Click 'n Trains. Just pop a CD into your computer and start training! Get three of our top titles in month one, and a new title every month for the next 11 months! A new training topic every month for a year!

    Your first shipment includes a binder with protective sleeves to house this essential training resource. Build up your training library and take the HR labor out of the equation with this unique offer.

    You'll get:

    • 14 different HR training topics
    • High-Quality presentations with enhanced audio talk track
    • Professionally narrated presentations
    • A new topic every month

    Your initial shipment will includes these three titles:

    • Sexual Harassment: What Supervisors Need to Know
    • FMLA: What Supervisors Need to Know
    • FLSA: What Supervisors Need to Know

    These are the other hot titles you'll receive throughout the year:

    • Workers' Compensation: What Supervisors Need to Know
    • COBRA and HIPAA: What Supervisors Need to Know
    • Sexual Harassment: What Employees Need to Know
    • ADA: What Supervisors Need to Know
    • Workplace Violence: How to Prevent and Defuse for Employees
    • Diversity: Legal Basics for Supervisors
    • Substance Abuse in the Workplace: What Supervisors Need to Know
    • Performance Appraisals: How to Conduct Them Legally and Effectively
    • New Employee Safety Orientation
    • Hiring Legally
    • Diversity for All Employees

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    Winning Workforce: Raising Your Employees' Awareness DVD Series

    Winning Workforce: Raising Your Employees' Awareness Video Series helps you train your employees on sensitive issues that may affect productivity, create a hostile work environment, or pose a legal threat to your organization.

    Winning Workforce: Raising Your Employees' Awareness packs vital information into four attention-grabbing videos ... each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference.

    Available on DVD and VHS, the Winning Workforce: Raising Your Employees' Awareness series includes:

    • Diversity and Discrimination - Discusses different forms of discrimination and the benefits of diversity.
    • Substance Abuse in the Workplace -Describes how drugs and alcohol affect the work environment, warning signs of drug use, how drug abusers can get help, and the benefits of an alcohol and drug-free workplace.
    • Sexual Harassment -Defines sexual harassments, what constitutes it, and the laws involved. Discusses how sexual harassment can be avoided and the benefits of doing so.
    • Violence in the Workplace - Covers the different forms of violence, warning signs of potential violence, how to handle potentially violent situations, and the benefits of a non-hostile work environment.

    Great for new and experienced trainers alike, this helpful tool includes a list of questions to help facilitate discussion and information on how to easily add company-specific information and policies to your training session. Each program also includes the following:

    • (1) Closed-captioned video - Available on DVD (with extra bonus features) or VHS, the program combines engaging video and editing technology with expertise from industry professionals at all levels.
    • (1) Trainer's Guide - Gives answers to the encounter scenarios and suggested comments to potential outcomes based on drivers' reactions.
    • (10) Employee Skill Cards - Recap key points from training and make a convenient reference for your employees.

    • Winning Workforce: Raising Your Employees' Awareness DVD Series $599.00 [Add to Cart]
    • Winning Workforce: Raising Your Employees' Awareness Video Series $599.99 [Add to Cart]
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    Click 'n Train Spanish/English : Violence in the Workplace - How to Prevent & Defuse for Employees PowerPoint

    One-sixth of violent crimes occur in the workplace, and there are over 1.5 million incidents of workplace violence a year across America.

    Click 'n Train PowerPoint® presentation will help you train your employees on how to recognize potential threats, how to defuse violent situations, and how to follow proper security procedures to prevent workplace violence. The session will train them on the tools they need to prevent workplace violence, as well as heighten their awareness of this serious and pervasive workplace problem.

    Violence in the Workplace - How to Prevent and Diffuse for Employees includes:

    • A fully prepared PowerPoint® presentation
    • Reproducible handouts, quizzes, and completion certificate
    • Easy-to-customize PowerPoints
    • Interactive exercises
    • Trainer's outlines

    • Click 'n Train Spanish/English : Violence in the Workplace - How to Prevent & Defuse for Employees PowerPoint $149.99 [Add to Cart]