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Workplace Violence
Workplace violence is an issue that can affect any organization, of any size, in any industry. This training video takes on this important topic without sensationalizing, but by approaching the subject directly and honestly. Stephen White is a leading expert on workplace violence. Over the past twenty years, Dr. White has consulted on thousands of threat cases for Fortune 500 companies and other organizations of all sizes, both public and private. In this workplace violence training video, Dr. White draws from his experiences to dispel some of the common myths about workplace violence, while providing a better understanding of what you should be aware of to help keep your workplace safe. The employee version details the ten distinct warning signs that could foretell violence. It emphasizes the need for employees to speak up and get help if they notice anything that causes concern.
This dramatic video is narrated by Stephen G. White, PhD, President of Work Trauma Services and Associate Clinical Professor at the University of California, San Francisco. Over the past twenty years, Dr. White has consulted on thousands of threat cases for Fortune 500 companies and other organizations of all sizes, both public and private. Based on this experience, he shares facts about workplace violence that can help you identify risks of violence in your workplace.
The manager version and its accompanying study guide offer additional content for managers and supervisors, such as how to hold information-gathering meetings, confront a bully, or terminate a problem employee. Managers are strongly encouraged to get support—from HR, security or other designated resources—if they feel uncomfortable or if there is any possibility of a violent reaction.
Even if your workplace does not experience threats that indicate immediate danger, proper training on the appropriate response to warning signs of violence will improve employee comfort levels, show due diligence, and help the overall mental health of your organization
Includes Study Guide: This 46-page booklet the topics covered in the workplace violence training video. Learn to do your part in preventing violence in the workplace through the examples of early warning signs from a manager's perspective. Includes discussion questions.
 Workplace violence is an issue that can affect any organization, of any size, in any industry. This training video takes on this important topic without sensationalizing, but by approaching the subject directly and honestly. The employee version of this video details the ten warning signs of workplace violence, as seen from the employee perspective. The manager version provides supervisors with additional content, including guidelines for holding information-gathering meetings, confronting a bully, or terminating a problem employee. Order both manager and employee versions together to ensure your entire workforce becomes tuned in to what to look for and understands what they can do to lessen the chances of a violent encounter.
 Substance abuse in the workplace has grown considerably in recent years to the point where it is estimated that 1 in 10 employees in America has a substance abuse problem. The personal impact of substance abuse on the employee is pervasive, affecting just about every facet of the person’s life. On the job, the negative fallout of substance abuse includes a steady deterioration of work performance, unreliability, recklessness that can jeopardize the safety of co-workers, the integrity of company products and services, and the company’s reputation.
BLR's new Click 'n Train PowerPoint® presentation examines the scope and cost of substance abuse and discusses the role of your supervisors in helping to manage this difficult and complex problem.
Substance Abuse in the Workplace - What Supervisors Need to Know includes:
 4-DVD Set! Winning Workforce: Raising Your Employees' Awareness DVD Series employees on sensitive issues and give them a complete orientation ... in 30 minutes or less! Winning Workforce: Raising Your Employees' Awareness packs vital information into five attention-grabbing videos ... each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference. Employee Training Smart-Value Pack - 4-DVD series includes ...
Physical violence, verbal or sexual abuse is a dangerous possibility for healthcare staff during home visits. Kind words and streets smarts are not enough to insure their safety. Equip your home healthcare staff with the valuable information in, Personal Safety For Home Health Caregivers. This program teaches practical ways to defuse potentially violent situation and show your staff how to prepare for visits, set-up security measures and know assault-cycle awareness to prevent possible harm.
Added features and benefits of DVD training include:
 Best-Seller! Workplace Violence costs American companies $4.2 billion annually and is the country’s second leading cause of on-the-job deaths. As the second-leading cause of workplace deaths, violence represents a challenge to employers who must be prepared to respond to and manage these incidents. This program uses an interview with a convicted perpetrator as well as a compelling dramatization to communicate the impact of this problem. Produced by Kenwood. Learn to recognize the warning signs of impending violence and stop the process before its too late. Key Training Points
Length: 30 miniutes
This "plain-English" state-specific reference guide makes complying with employment laws easy. The 2010 Employment Law Guide delivers clear, straightforward answers to the state labor and HR laws that apply to your organization. It will tell you what all critical human resources regulations mean, what you need to do to comply, and how federal labor laws differ from those in your state. This guide will provide you with the latest state and federal employment laws and regulations necessary to ensure that you are in compliance. Knowing the proper way to handle HR issues is the only way to protect your organization. Covers more than 200 topics, including:
 Workplace violence goes well beyond the well-publicized incidents of co-workers being shot on the job. It includes threats and attacks by customers or clients, assaults by criminals, and even domestic disputes that spill over onto the jobsite. Assaults and homicide are now the second leading cause of fatal occupational injuries (after transportation accidents) – and women make up 61 percent of all victimized workers. There’s no foolproof way to identify potentially dangerous employees or to completely prevent workplace violence. But you can control your risks by learning how to recognize the warning signs and enforcing proven policies to keep your employees safe while they work. Learn the do's and don’ts of preventing workplace violence during our 90-minute audio conference. You’ll gain hands-on advice for establishing and enforcing standards of conduct for employees, disciplining (and terminating) employees who pose a threat, and dealing with the legal and financial risks of workplace incidents. Plus, you’ll have a chance at the end of this call to submit your own questions about violence on the job, via phone or e-mail. You'll learn:
This audio conference was recorded on Thursday, September 27, 2007 About Your Speakers: Jon D. Fishbane, Esq., is a partner in the Naples, Florida, office of Roetzel & Andress, an employment law firm with 10 locations around the United States. He focuses his practice on advising and defending employers on issues ranging from employee discipline and termination to ADA, FLSA, FMLA, and union matters. His clients include commercial retailers and construction companies, real estate developers, public agencies and schools, and international businesses. He earned his law degree from Indiana University. Katrina Campbell, Esq., is the general counsel at Brightline Compliance, a Washington, D.C.-based human resources consulting and training firm that has provided advice and programs for more than 500 different companies and organizations. She has worked as an attorney with the national law firm McGuire Woods and served as in-house counsel for Capital One Financial Corporation and for AXA Equitable Life Insurance Company. She earned her law degree from Harvard University.
 Workplace violence training is easy and effective with this interactive computer-based training program. Your employees learn at their own pace on topics such as behavior warning signs, stages of violent behavior, intervention options, how to report incidents, how to help victims cope, and much more.
Employees train at their own pace; no need for a fast Internet connection.
 Violence is the second-leading cause of workplace deaths. Three workers die each day. Guns are involved in 80 percent of deaths. In addition, as many as 18,000 people are assaulted at work each week. Violence costs American industry millions of dollars in lost productivity, legal fees, and other related expenses every year. This new plug-and-play professional-quality audio presentation does the talking for you. You get a complete, comprehensive training session with both visuals and audio, as well as training reinforcement materials-quiz, handout, interactive exercises! This complete training course meets the needs of all types of learners (audio, visual, tactile) for results-oriented training. These courses can be used as self-directed courses or in a classroom setting for ultimate flexibility. This easy-to-use training program will provide your supervisors with the tools they need to help prevent workplace violence, recognize potential threats, defuse violent situations, and train employees to follow proper security procedures. In addition, it will heighten their awareness of this serious and pervasive problem.
 Violence is the second-leading cause of workplace deaths. Three workers die each day. Guns are involved in 80 percent of deaths. In addition, as many as 18,000 people are assaulted at work each week. Violence costs American industry millions of dollars in lost productivity, legal fees, and other related expenses every year. This new Click 'n Train PowerPoint® presentation will provide your supervisors with the tools they need to help prevent workplace violence, recognize potential threats, defuse violent situations, and train employees to follow proper security procedures. In addition, it will heighten their awareness of this serious and pervasive problem.
Violence in the Workplace - How to Prevent and Defuse for Supervisors includes:
 Winning Workforce: Raising Your Employees' Awareness Video Series helps you train your employees on sensitive issues that may affect productivity, create a hostile work environment, or pose a legal threat to your organization. As part of the Winning Workforce series, Violence in the Workplace helps employees understand the different forms of violence, the warning signs of potential violence, and what to do if a violent - or potentially violent - situation arises. Also covers the benefits of a non-hostile work environment. Violence in the Workplace includes...
 These program are also available for online training. See details below. Request a free online preview! While the media has focused on the spectacular but very rare instances of lethal workplace violence, the reality in most workplaces is very different. We deal with daily occurrences of hostility, intimidation, harassment and other damaging behavior. The perpetrators are employees, managers and customers. So are the victims. They are us. Unlike the rare, extreme cases, the more common manifestations of workplace violence take a daily toll on most workplaces. The Respectful Workplace is a resource designed to help organizations put an end to this other violence - the destructive conflicts that affect us all. Series Objectives The Respectful Workplace is a 3 part training series designed to help organizations address the behavioral and values issues that can allow conflicts to escalate. The series treats workplace violence as an outgrowth of hostility, harassment, bullying and intimidation which has not been effectively dealt with and arms employees and managers with the tools they will need to ensure respectful workplace relations. Program Contents:
Each program in The Respectful Workplace series includes several dramatizations designed to help focus and stimulate discussion. There are 10 of these scenes. Support Materials The Respectful Workplace series comes with a comprehensive Facilitator's Guide. Handout pages are incorporated in the guide. Trainers need only to decide which topics would be relevant for individual distribution and which to copy as transparencies. With the purchase of this series, QMR grants you license to make as many copies of the Facilitator's Guide or the handout / transparency pages as you need for your organization. Online Training Option: This program is also available over the web or over your company’s network. This option makes it is easy for you to deliver video to any employee’s desktop at any location with web access. The online program includes:
How do you impress on your manager the importance of performance documentation or the potentially public nature of e-mail? These are just two of nine litigation landmines which can end up costing your company millions of dollars. Employment law litigation has exploded over the last five years: one in five managers will find themselves in litigation at some time during their careers. Avoiding Litigation Landmines: A Survival Guide for Managers should be a staple in every management training library. Brought to you by the producers of the best selling Workplace Violence: First Line of Defense, this video uses a compelling dramatization which no manager will be able to forget. When a litigation landmine explodes, three senior attorneys from Littler Mendelson, the Nations' largest employment and labor law firm, explain the problem. Managers will learn not only how avoid these litigation landmines, but how to turn them into positive tools for unlocking the potential of the individuals within their work force. Key Features Include: 30 minute DVD video, leader’s guide and one participant’s guide
 The HR Manager's Legal Reporter brings you the practical policies, programs, and advice you need to stay in compliance and avoid human resource-related lawsuits. Tens of thousands of HR managers have relied on this unique resource for over 25 years to find out what's new, what's changed, what works, and, most important, what to do about it. The Reporter delivers clearly written, practical advice on:
Studies show training that includes audio and visual elements leads to improved retention. Make training easy with this set of top Audio CD Click 'n Trains. Just pop a CD into your computer and start training! Get three of our top titles in month one, and a new title every month for the next 11 months! A new training topic every month for a year! Your first shipment includes a binder with protective sleeves to house this essential training resource. Build up your training library and take the HR labor out of the equation with this unique offer. You'll get:
Your initial shipment will includes these three titles:
These are the other hot titles you'll receive throughout the year:
 Winning Workforce: Raising Your Employees' Awareness Video Series helps you train your employees on sensitive issues that may affect productivity, create a hostile work environment, or pose a legal threat to your organization. Winning Workforce: Raising Your Employees' Awareness packs vital information into four attention-grabbing videos ... each covering a sensitive training topic in just 10 minutes or less. These hard-hitting videos will help provide understanding and awareness on sensitive issues and help employees understand how they can make a difference. Available on DVD and VHS, the Winning Workforce: Raising Your Employees' Awareness series includes:
Great for new and experienced trainers alike, this helpful tool includes a list of questions to help facilitate discussion and information on how to easily add company-specific information and policies to your training session. Each program also includes the following:
 One-sixth of violent crimes occur in the workplace, and there are over 1.5 million incidents of workplace violence a year across America. Click 'n Train PowerPoint® presentation will help you train your employees on how to recognize potential threats, how to defuse violent situations, and how to follow proper security procedures to prevent workplace violence. The session will train them on the tools they need to prevent workplace violence, as well as heighten their awareness of this serious and pervasive workplace problem. Violence in the Workplace - How to Prevent and Diffuse for Employees includes:
New!
Healthcare facilities are no longer considered immune from the violence of the outside world. In one state alone, nearly 60 percent of hospital employees received injuries from patients or visitors. Protect your employees by teaching them how to spot potential violence and how to diffuse a hostile situation.
Includes: 17 minute DVD Added features and benefits of DVD training include:
An employee comes to you and says that she was sexually harassed by a supervisor. Or perhaps someone reports that a co-worker is violating a company policy. How you respond to complaints like these could make the critical difference between a prompt and effective resolution of the matter and an expensive lawsuit. And in many cases—such as those involving allegations of sexual harassment—you have a legal duty to investigate. In fact, correctly handling employee complaints can be the single most important factor in preventing employee lawsuits or helping you successfully defend yourself if a suit is filed. At a minimum, an appropriate investigation can demonstrate that you acted fairly and in good faith, should your responsiveness ever come under scrutiny. But failing to act or making mistakes in the course of an investigation can greatly increase your legal risks. Order our 90-minute audio conference recording, which took place on May 16, 2006. You’ll get the keys to conducting successful investigations in your workplace from workplace investigation experts. You Will Learn:
This conference was recorded on Tuesday, May 16, 2006
About Your Speakers:
DAWN DARRINGER, Esq., is a partner in the New York office of McDermott, Will & Emery, LLP. She is a member of the firm's Trial Department, where her practice focuses on employment, traditional labor law and employment counseling. Dawn's practice involves extensive day-to-day counseling on a variety of employment-related matters, including wage and hour compliance, The Americans with Disabilities Act, The Family and Medical Leave Act, employment discrimination and harassment claims, reductions-in-force, restrictive covenants, employment contracts, severance agreements and personnel policies and procedures. Dawn has represented clients throughout all phases of litigation, from discovery through trial and arbitration. She works with a variety of clients across a range of industries including, but not limited to, health care, finance, publishing and fashion. Approved for Recertification Credit
 Designed to address the unique human resource needs of motor carriers, this convenient reference is packed with a wide range of essential HR and labor-related information. It explains regulatory requirements in easy-to-understand terms, includes best practices, and gives you valuable insight on how to handle transport-specific HR issues like driver qualification, alcohol and drug testing, driver retention, and more. The HR for Motor Carriers Manual is attorney-reviewed and features an easy-to-follow format that helps you quickly reference info on:
In addition to all of this real-world compliance guidance, you'll find FAQs for each chapter, sample forms and documents, checklists, definitions, and other helpful tools. This practical manual is a great help in managing your day-to-day HR issues, establishing the necessary HR policies and procedures, and staying up-to-date on the legal issues that affect trucking companies and private fleets. 720 pages, ISBN 1-59042-443-3. Because regulations and best practices change frequently, keeping this manual current is essential. The Update Service is the easiest, most economical way! Plus, save big when you subscribe for more than 1 year ... 3- and 5-year subscriptions available at discounted prices!
 Customer Favorite!
You can deliver professional, high-impact supervisory training presentations in PowerPoint even if you've never worked in PowerPoint. This fully equipped program gives you everything you need, including handouts, to train on 20 essential topics. Free quarterly updates.
Presentations cover topics like:
 4-Program Set This series takes an interactive approach to supervisor training and uses real-world examples and scenarios to illustrate a variety of HR situations. The unique format challenges supervisors to determine if situations were handled correctly or if there was a better way to respond. It also encourages them to transfer what they've learned to practical applications in their own jobs. Available on DVD and VHS, the Ready Response series includes ...
Each supervisor training program comes with the following:
 Designed to help supervisors recognize and respond to potential problems with employee relations, the Ready Response: A Supervisor Training Series explores key HR issues. Each program takes a unique, interactive approach to training. Supervisors will be put to the test after viewing real-world HR situations. They'll be challenged to identify the right and wrong ways to respond to each one. Violence in the Workplace explains how a hostile work environment can affect employee morale and productivity. It also illustrates how to spot potentially dangerous individuals and situations, and discusses how to resolve conflicts. This supervisor training includes these valuable extras:
 Violence and aggression at work can be emotional as well as physical. This powerful drama, based on the research of specialist consultant Roy Braithwaite, will help people manage aggressive situations at work by seeing how such behaviour is expressed. It covers the body language and verbal indicators of aggression, diffusion techniques and preparation and ideas for reducing risk and preventing violence. Written materials also provide information and exercises on levels of acceptable behaviour, causes of aggression, anger and its constructive use, assertive communication and body and verbal language from a multi-ethnic perspective. The benefits
Program includes: DVD (39 mins)
 Book/Binder Here's the system that provides targeted training for your HR supervisors in just 10 minutes per session. You get prewritten trainer outlines, and reproducible handouts on 50 essential HR topics, plus case studies and quizzes. Free quarterly updates.
Train your supervisors on critical topics such as:
Request a free online preview! Diffusing Hostility through Customer Service (25 minutes), takes a strong customer service training approach to the issue of working with hostile customers. Important communications skills are taught which will help employees turn difficult customer service challenges around. However, where abusive customers cross the lines of acceptable behavior, employees are empowered to put their physical and emotional safety first. Key Learning Points:
Includes: 25 minute DVD or Video & Leader's Guide Online Streamed Video Training Option Includes:
Online Training Pricing:
 Teaches employees skills for dispute resolution and defusing hostility. We learn to take responsibility for eliminating intimidation, bullying and harassment from our workplace culture.
Includes: 24 minute DVD & Leader's Guide
 In the office, warehouse or just in the daily hectic schedule of today's world there is a potentially explosive problem that affects employees--stress! Experts say that stress on the job is a triple "A" threat to your company and your employees' wellness . . . leading to "A"ccidents, "A"bsences and hostile "A"ttitudes. You'll appreciate everything that's included with this complete ready-to-use training kit. Set the meeting date, and the training program is ready to run. It’s everything you need to easily train groups or individual workers:
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