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Healthcare Training - New Releases


Cultural Competency: Problem Solving (DVD)

Cultural Competency: Problem Solving (DVD)

This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients. Learn more
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Customer Service In Long-Term Care: Making It World-Class (DVD)

Customer Service In Long-Term Care: Making It World-Class (DVD)

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Coastal's Customer Service In Long-Term Care: Making It World-Class

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Disruptive Behavior: Too Great A Cost (DVD)

Disruptive Behavior: Too Great A Cost (DVD)

This program defines disruptive behavior among healthcare workers, providing examples and differentiating subtle forms from obvious manifestations. It points out the impact of disruptive behavior on employee health, morale, performance, turnover, organization's reputation, communication, teamwork and patient safety. Learn more
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HIPAA: Do The Right Thing (DVD)

HIPAA: Do The Right Thing (DVD)

HIPAA security and privacy compliance is mandatory! Walk your employees through the basics of the HIPAA Security and Privacy Rules and make sure sensitive personal information is handled with the highest level of security and confidentiality.

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Patient Safety: Coaching and Teamwork - DVD

Patient Safety: Coaching and Teamwork - DVD

Released - 2009

This program strengthens the collaboration between staff members and develops five essential skills C.O.A.C.H. Care, Observe, Act, Communicate and Help. Learn more

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Cultural Competency: Just Good Healthcare (DVD)

Cultural Competency: Just Good Healthcare (DVD)

Trains healthcare professionals about patient assessment tools that allows employees to explain illnesses and treatment, identify healing, negotiate treatment, intervene and collaborate with patient family members Realistic healthcare scenarios representing many different cultures and beliefs Learn more
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Professional Career Tools: A Survival Guide DVD

Professional Career Tools: A Survival Guide DVD

This video is an excellent primer on professional conduct in looking, applying and then doing the work of a health care professional in a professional manner. Learn more
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Proper Transfer Techniques For Health Care Professionals DVD

Proper Transfer Techniques For Health Care Professionals DVD

This program focuses on the safe transfer techniques. It will demonstrate the use of good body mechanics by health care assistants and the correct use of assistive devices frequently used to promote mobility. Video running time: 30 minutes (2 contact hours). Guide Included Learn more
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Communication With Impaired Clients DVD

Communication With Impaired Clients DVD

Many times a chronic illnesses contribute to mental changes. This program developed for CNAs focuses on cause and response. You will learn the ... more info Learn more
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Menu Planning: Toddlers, Pregnancy and the Elderly DVD

Menu Planning: Toddlers, Pregnancy and the Elderly DVD

This informative program explains the nutrients our bodies require for optimum health and how these requirements change throughout our lives. It reviews the stages of our life cycle, the basic nutritional needs at each stage, and encourages thoughtful and well informed meal planning for three important life stages: toddlers, pregnancy and the elderly. Learn more
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Empathy Construct Rating Scale 5 Pack - ECRS

Empathy Construct Rating Scale 5 Pack - ECRS

Empathy in client/patient settings is essential for nurses, helpers/caregivers, physicians, associates, lawyers, counselors and other professionals. Learn more
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Today In HR eNewsletter - FREE!

Today In HR eNewsletter - FREE!

Today In HR Newsletter is a Monthly eNewsletter featuring articles, advices and ideas from industry experts. The newsletter delivers a diverse series of perspectives provided by human resources thought leaders, and delivers compelling updates on topics ranging from best practices for motivating employees, legal developments that affect how to do business, and much more.

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