Healthcare Training - Management/Supervision
Human Resources Management for Health Care Organizations: A Strategic Approach
This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Learn more| Our Price |
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The Health Care Training Handbook
The Health Care Training Handbook is a comprehensive tool kit that includes a wealth of information, illustrative clinical and non-clinical examples, tools, and skill building lessons specifically targeted for trainers working in today's health care environment. This essential book covers a broad range of topics such as how to design and implement successful training programs, conduct effective needs assessments, develop management and leadership skills, evaluate results, and track trends in the rapidly changing health care industry. Learn more| Our Price |
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Employee Assistance Programs Audio Conference on CD
Order this in-depth, practical 90-minute audio conference in which two experts explore the benefits and challenges of working with employee assistance programs. You’ll learn the most important criteria to use when selecting an EAP vendor, the best strategies for introducing new EAP services in your organization (or replacing your current EAP), and the most helpful metrics for gauging the bottom-line returns on your EAP investment. Learn more
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The Healthcare Toolkit DVD
At the heart of all healthcare training is the desire to build skills and attitudes around meeting patient needs. Individuals striving to deliver patient-centered care must possess a respect for patient differences, a commitment to clear communication and an ability to work well in teams. The assorted teaching clips in this 2-volume Toolkit -- pulled from some of the healthcare industry's best interpersonal skills training videos -- can be used to build these core competencies. Learn more| Our Price |
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Managing Healthcare Stress - DVD
Anyone who enters a healthcare facility recognizes the stressful situations that can exist there. Every worker, from management to housekeeping, will benefit from viewing this program. Learn more
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Safety Orientation: Healthcare - DVD
As a healthcare professional, you know that your patients continually rely on you for their health and safety – but what about your own? It can only take a minute of neglect on your part or that of a co-worker for you to become a patient yourself. Learn more| Our Price |
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Harassment Is (Healthcare Version) - DVD
Released - 2005
Video Streaming Also Available
Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your organization!
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How to Connect in Healthcare...in 90 seconds or less - DVD
In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.
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Customer Service Toolkit - DVD
New Release (2006)
Customize Your Training with 72 Situation-Specific High Quality Video Clips
Finally, an affordable video clip library with enough variety to help you build customer service training courses unique to every type of trainee. Learn more
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Healthcare Reform: Everything You Need to Know Now - Book
Healthcare Reform Act, covers several areas and is referred to collectively as Affordable Care Act, ACA. The provisions of the ACA take effect over several years - starting the spring of 2010. The two biggest pieces take effect 2014--but you CANNOT WAIT to start. This reports starts with a quick summary of provisions followed by detailed analysis. Learn more
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Bloodborne Pathogens In Behavioral Healthcare - DVD
New!
As you know OSHA's Bloodborne Pathogen Standard 1910.1030 mandates that all healthcare workers obtain annual retraining on Bloodborne Pathogens. Learn more
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Clown - DVD
Healthcare Version also Available
Follow the lives of three "Clown-Americans" and their families as they make poignant observations about life on the other side of stereotypes. Learn more
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Lila's Story - Healthcare Customer Service (DVD)
Customer satisfaction does not happen accidentally. Learn more
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Customer Service: Natural As Child's Play - DVD
We all know healthcare professionals are busy –– now more than ever. But being warm, friendly and helpful doesn’t mean you can’t also get your work done. Customer Service: Natural As Child’s Play, details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be, as natural as child’s play. Learn more
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Biological Threats in Healthcare: Identify & Respond - DVD
Every day healthcare providers are exposed to potentially infectious bodily fluids. Today, workers must also be concerned about exposure to biological threats. Learn more
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Healthcare Ergonomics: Working to Your Advantage - DVD
Cumulative trauma disorders are the fastest growing category of occupational injuries in the United States. This program will help you identify ergonomic hazards in your work area and focuses on the prevention of the most common injuries you will face as a healthcare worker.
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Healthcare Compliance: Code Of Conduct - DVD
Now more than ever, it's important to have an effective Corporate Compliance program that sets the example of corporate responsibility, integrity and ethics for your entire staff. Compliance training is mandatory for all healthcare workers and failure to comply with healthcare laws and regulations can result in criminal indictments and huge fines! Learn more
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HIPAA: Privacy In Home Healthcare - DVD
Help your home health facility comply with HIPAA’s Privacy Rule – the first comprehensive federal protection guidelines for the privacy of health information. This training video will teach your staff the new guidelines for protecting patient privacy and confidentiality in home healthcare under the new rule.
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Healthcare Violence: Be Part Of The Cure - DVD
Healthcare facilities are no longer considered immune from the violence of the outside world. In one state alone, nearly 60 percent of hospital employees received injuries from patients or visitors. Protect your employees by teaching them how to spot potential violence and how to diffuse a hostile situation. Learn more| Our Price |
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Medication Management: You Can Prevent Errors - DVD
Medication Management You Can Prevent Errors! Learn more
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A System in Crisis: Finding a Solution for Health Care in America- DVD
Robert Pearl believes that we can significantly lower the costs and raise the quality of America's health care, but he knows the solutions won't come easily. While individual health practitioners are doing their best, the overall delivery system is broken. Learn more
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Cultural Competency: Just Good Healthcare (DVD)
Trains healthcare professionals about patient assessment tools that allows employees to explain illnesses and treatment, identify healing, negotiate treatment, intervene and collaborate with patient family members Realistic healthcare scenarios representing many different cultures and beliefs Learn more| Our Price |
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Difficult Behavior: Breaking Through - DVD
This important program discusses the strategies for handling patients whose behavior is difficult. Learn more
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Healthcare-Associated Infections: Prevention & Control - DVD
According to CDC statistics, HAIs have endangered more a 1 million patient resulting in 90, 000 deaths annually. The costs the healthcare facilities can be staggering! With this new program, your staff will learn the common HAI causes and detailed prevention measures
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As Simple As Respect-DVD
Free Online Preview Available!
This easy-to-follow program that features a series of workplace vignettes that illustrate disrespectful behavior and how to correct it. Learn more
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