Communication Skills

Conquering Difficult Conversations: Conducting Layoffs & Terminations - DVD

Help supervisors conduct difficult conversations with confidence through Conducting Layoffs and Terminations. Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation.

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Communication Effectiveness Profile Kit

Getting your message across in a way that is clear and coherent is a critical skill in both organizational and personal life. The Communication Effectiveness Profile looks at the large and often complex subject of communicating with others.

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Good Boss, Bad Boss: How to Master the Art of Leadership - DVD

Great bosses are self-obsessed—but not for egotistical reasons. The best are those who understand their people’s opinions of them and what it’s like to work for them. This is no easy task Learn more

Conquering Difficult Conversations: Providing Performance Coaching (DVD)

Online preview available.

Help supervisors conduct difficult conversations with confidence through Providing Performance Coaching.

Without this type of training, situations can escalate and lead to repercussions such as legal action and litigation. Learn more

The Five Secrets of Communication: Business Edition - DVD

This breakthrough-training package includes a 47-minute DVD that provides easy, step-by-step lessons illustrated by videos of President Obamas own speeches. Learn more

Conquering Difficult Conversations: Addressing Personal Issues DVD

Help train supervisors to effectively tackle personal issues. Online preview available.

Help supervisors conduct difficult conversations with confidence and act in an objective, unbiased manner Learn more

Global One - Intercultural Communication - Video on DVD

To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures.

 

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Sharing Feedback With Style: Facilitation Kit

All too often team members misinterpret each other's messages or communicate in unintended ways. In Sharing Feedback With Style, participants find out how to treat others openly and respectfully Learn more

Feedback Skills for Supervisors - DVD

Free Online Preview

Cultivate your critiquing skills and make feedback a winning part of your business strategy! Learn more

50 Activities for Developing Supervisory Skills - Electronic Delivery

50 fully reproducible activities ranging from 15 minutes to more than an hour in length. Skill development for team leaders, front line supervisors and facilitators includes: Promoting the Organization to Employees, Running Meetings, Diffusing Conflict, Negotiating Vacations, Dealing with Un-motivated People, Managing Gossip and more. Learn more

The Power of Attitude - DVD

This DVD highlights five steps for developing and projecting a positive attitude in the workplace, and beyond. You'll see how to determine the attitude types of co-workers, Learn more

Don't Panic - DVD

Release - 2010

Video Streaming Also Available!

Panics come in many shapes and sizes. Their common denominator is that they are never helpful.

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Communication Toolkit - DVD

Released - 2005

This course is also available for online training, see details below.

A library of 39 video clips on various aspects of communication, plus a comprehensive guide for using the clips in a number of innovative ways!

Designed for maximum flexibility, the Communication Toolkit provides you with high quality video vignettes that you can use in your own custom training courses. Learn more

Global One: Intercultural Communicating - DVD

Free Online Preview Available!

To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures Learn more

Communication Skills - What Everyone Needs to Know DVD

Effective communication is the difference between productivity and chaos in the workplace. There are basic skills you must learn and apply to ensure your message is understood every time. Learn more

How to Handle Difficult People: Vol. 1, 2, & 3 - DVD

In The Differences in People you'll learn how to overcome stressful personality conflicts; how to recognize the control we have over ourselves; how to develop better business relationships and how to understand and adjust our "belief filters." Learn more

The Stanford Video Guide to Negotiating - DVD

Video Streaming Also Available

In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. Learn more

50 Activities for Employee Engagement - Electronic Delivery

It’s no news today that competitive advantage in any industry depends on discretionary effort, creative thinking, and continuous innovation throughout the workforce. How do you get your organizations workforce more engaged? How can training play a central role in this business essential? The answer is 50 Activities for Employee Engagement. Learn more

Negotiation: Myths, Misperceptions and Damned Lies - DVD

Professor Neale debunks common negotiation myths as she shares the results of empirical research on negotiating strategies and the process of “mutual influence” that drives negotiation. Learn more

Connecting For Results - DVD

How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals. Learn more

Toxic Talk: What Would You Say? - DVD

Gossip, gripes, and rumors have become a national past time in the workplace. Unfortunately, these forms of toxic talk can have serious repercussions for your employees, your managers and supervisors, and for the profitability and productivity of your entire organization. Learn more

Empathic Listening - DVD

Featuring Stephen R. Covey

Communication is said to be the most important skill in life. And effective communication always comes down to one thing--mutual understanding. Learn more

Presentation is Everything - DVD

Release - 2010

Free Online Preview

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Please Respect My Generation! - DVD

Please Respect My Generation! bridges the gap between them and shows audiences how to avoid conflict and increase productivity in their generationally diverse workplace. Learn more

Conquering Difficult Conversations: Managing Conflict (DVD)

Conflict management is difficult because no two situations are alike. In this training program, learn more about the various types of conflict and how best each can be moderated. Learn more