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Communication Skills


From No to Yes - DVD

From No to Yes - DVD

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This program gives managers the skills of persuasion, vital in running meetings or trying to influence others.

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Communication: The Nonverbal Agenda, 2nd Edition - DVD

Communication: The Nonverbal Agenda, 2nd Edition - DVD

This is a provocative video program that examines the role that nonverbal messages play in our lives at work. We learn that ignoring nonverbal language can have costly consequences.

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Compendium of Learning and Development Quizzes

Compendium of Learning and Development Quizzes

You’ll be amazed at how easy it is to find the perfect quiz. The quizzes are organized in alphabetical order. They also are grouped in nine easy-access topic areas: Communication skills, customer service, health and safety, leadership, performance management, personal development, teamwork, recruitment and selection, and training and development. Learn more
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50 Activities for Developing People Skills

50 Activities for Developing People Skills

David Couper , Jacqueline Stewart / 2003

Training Objectives

  • Improve interpersonal skills
  • Enhance management performance
  • Create effective teams
  • Improve communication within your organization
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50 Activities for Developing Supervisory Skills

50 Activities for Developing Supervisory Skills

Ian Nicholls

Training Objective

  • Define the role of the supervisor
  • Develop key supervisory skills, including planning, organizing, and controlling
  • Improve communication skills
  • Develop skills for running effective meetings Learn more
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    Covey Leadership Library - DVD

    A 5 Video or DVD Program Library Set

    The Covey Leadership Library is an excellent training program by Stephen Covey that teaches managers how to develop coaching, listening, teamwork, leadership and communications skills that improve performance and productivity in the workplace.

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    Doing Business in Indonesia - DVD

    Doing Business in Indonesia - DVD

    Free Online Preview Available

    With the world's fourth-largest population, Indonesia is market you can't afford to miss. But to succeed here - and avoid costly failure - you need proper preparation. Learn more

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    Doing Business in Malaysia - DVD

    Doing Business in Malaysia - DVD

    Free Online Preview Available!

    Malaysia is increasingly important in business, from manufacturing to marketing. But to be profitable here - and avoid costly mistakes - you need proper training. Doing Business in Malaysia is a complete Malaysia business solution. Learn more

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    Doing Business in Mexico - DVD

    Doing Business in Mexico - DVD

    Free Online Preview Available!

    With Mexico playing a growing role in business today, it's essential to give your employees proper training to work effectively with Mexicans. Learn more

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    Effective Supervisor Training Repros - Binder

    Effective Supervisor Training Repros - Binder

    Now it's easy to help your supervisors achieve top levels of competence and productivity with these pre-written training sessions on topics ranging from team building to time management. You get 25 ready-to-use training sessions. Learn more

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    Facing the Tiger: Workshop

    Facing the Tiger: Workshop

    How to Turn Conflict into Positive Change

    Do you work with individuals or teams or even larger organizational units where unresolved conflict is present, and you are exploring how to be a force for positive change in the situation?

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    Global One - Cross Cultural Understanding - DVD

    Global One - Cross Cultural Understanding - DVD

    This Program is Also Available for Online Video Streaming!

     

    As our world becomes increasingly interconnected, people need to develop greater cultural diversity skills. It's up to you to provide intercultural communication training to effectively communicate with and understand other cultures. Our top-selling training program, Cross-Cultural Understanding investigates all the key components of culture and communication, including values and beliefs, social structure, perceptions of time, communication styles, proper etiquette and more.

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    How to Ask Positive Questions - DVD

    How to Ask Positive Questions - DVD

    The Hidden Communication Skill That Will Make Your Next Team Meeting More Productive

    With John O'Hurley

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    I Know Just What You Mean - DVD

    Steven Covey

    This workshop explores the difference between listening with intent to respond and listening with the intent to understand. Learn more

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    Learning from Conflict - Book

    Learning from Conflict - Book

    Learning From Conflict offers ready-to-use, fully reproducible activities for training in recognizing and resolving the major causes of conflict.

    The structure of the book is derived from Dr. Hart's Learning From Conflict Model, a simple, clear model that gives basic guidelines for applying its techniques to the specific needs of the participants. Instructors will learn how to help others accurately name their patterns of conflict, understand their reactions, identify the causes, prevent conflicts from developing and escalating, and apply conflict resolution techniques. Learn more

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    Manage Your Time Better - DVD

    Faster. Sooner. Better. More. Now. Yesterday! Can you ever get it all done? The time we spend each day not accomplishing what we want or need to accomplish can add significant stress to our business and personal lives. Learn more

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    Managing Conflict at Work - DVD

    Free Online Preview

    In today's fast-paced, high intensity work place conflict plays a major part in our everyday activities. From small disagreements to outright verbal battles conflict is a normal part of most everyone's daily lives. Learn more

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    Performance Matters: The Need for Constructive Criticism - DVD

    Performance Matters: The Need for Constructive Criticism - DVD

    Hosted by John Cleese

    Free Online Preview

    To enable managers to employ criticism as a means of preventing the recurrence of mistakes and improving staff performance. Learn more

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    Love 'em Or Lose 'em: Employee Retention - DVD

    Love 'em Or Lose 'em: Employee Retention - DVD

    Release - 2000

    Video Streaming Also Available

    Everyone is aware that employee retention is a growing and expensive problem for companies today.

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    Succeed by Coaching - DVD

    Coaching can have a profound effect on each of your employees performance. That's why Succeed by Coaching is essential for anyone who manages or supervises in today's hectic business world. Learn more
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    Telephone Training Set - DVDs

    Telephone Training Set - DVDs

    Regardless of all the new technology the telephone is still the most used business tool in today's work place. It is also the most abused communication tool.

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    Building the Virtual Team - DVD

    This Program is Also Available for Online Video Streaming!

     

    Ideal for team building exercises, Building the Virtual Team: Communication Across Cultural Diversity observes a group leader and the problems she faces in virtual team management as she struggles to lead her managers in Asia, India, Africa and Latin America.

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    Power of Future Conversation, Government Version - DVD

    Free Online Preview Available!

    Even in Government, conversation is a tool that gives leaders and team members the power to translate possibility into action. Unlike the old saying, "talk is not cheap", conversation is the driving force behind the positive change and growth that will move government workers and agencies into the future. Learn more

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    Speaking Effectively to One or One Thousand - DVD

    Host Steve Landesberg, of the "Barney Miller" TV show, and a team of actors show the most common ways speakers can botch a presentation. Then they show the four main components of effective speaking for an audience of any size. Learn more
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    Telephone Behavior: The Rules Of Effective Communication - DVD

    Telephone Behavior: The Rules Of Effective Communication - DVD

    Talking on the phone is a no-brainer. But truly communicating is an art form. John Cleese demonstrates it humorously in this new version of Telephone Behavior. Now employees at all levels can master the techniques of positive, friendly telephone communication. Learn more
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