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 Healthcare Training Produced - 2009 Every year it returns, and every year it costs employers billions of dollars in sick pay, lost sales and decreased productivity. This year could be worse. We've all heard about the threat of H1N1 or "swine flu." How it's spreading across the globe. How it's expected to hit hard this fall and winter as the flu season develops. How 40% of the population could eventually catch it. But here's some good news. You can reduce infection rates in your workplace by training your employees to follow a few simple habits that stop them from spreading sickness to their coworkers--and help them avoid getting sick in the first place. Some of these habits are just common sense: wash your hands, don't use your coworker's telephone or computer keyboard, cover your coughs and sneezes. But how do you get people to remember and actually do these things, day after day? Video training is an effective way to get through to employees and change their behavior. And our new release from Stanford, "Resisting the Flu" is designed to do just that. Your employees will respond to this documentary-style short film with its straight talk from Dr. Eric A. Weiss, Medical Director of Disaster Planning and Associate Professor, Stanford University School of Medicine. In plain terms, Dr. Weiss lays out a blueprint for keeping your employees healthy and for resisting infection by the H1N1 virus. His practical advice extends to taking care of sick family members in ways that protect the caregiver and stop the spread within employees' households. And if things take a turn for the worse, Dr. Weiss also describes clear danger signs that help viewers know the difference between symptoms that are typical--and those that require immediate medical help. Do your part to limit the reach of this new pandemic, and protect your business by training all your employees. Working together, we can all contribute to lessening the impact of this uniquely threatening illness. Length: 13 minutes
 This program covers proper hand hygiene guidelines and explores the prevention of slips and errors that are caused by acting without considering the consequences. Your staff will learn the step-by-step and CDC-approved handwashing process. The program discusses the following important topics:
Added features and benefits of DVD training include:
 This DVD informs workers about government requirements for a drug-free workplace and explains what employees and employers must do to comply with the Drug-Free Workplace Act. It explains the law and the dangers of the most commonly abused drugs in the workplace. Your DVD Program includes:
 The threat of a flu pandemic can have a devastating impact on our world, our nation, your company and your employees. That makes flu pandemic awareness training essential. This new PowerPoint® presentation with audio allows you to conduct a training session giving critical guidance without spending hours of research and preparation. With the audio you have even have a “guest speaker”. Employees must know what to expect and how to prepare for a pandemic to prevent the spread of infection. Panic will be less if they know what to do if a pandemic occurs to protect themselves, their co-workers, and their families. Throughout the session interactive activities involve employees and make certain that they understand how they can help protect themselves from careless risk of infection. It reinforces good hygiene and simple precautions. When the training is complete, employees will: You will receive
 Released - 2009 This program strengthens the collaboration between staff members and develops five essential skills C.O.A.C.H. Care, Observe, Act, Communicate and Help. Taken together, these principles address individual, interpersonal and systemic factors that affect patient safety: mindsets, attitudes, communication problems, SOPs and the processes and means by which healthcare is delivered. Added features and benefits of DVD training include:
 Flu pandemics can have a devastating effect on the world, our nation, your organization and your employees. That makes flu pandemic awareness training essential. Employees must know what to expect and how to prepare for a pandemic to prevent the spread of infection. Panic will be less if they know what to do if a pandemic occurs to protect themselves, their co-workers, and their families. This new PowerPoint® presentation reinforces good hygiene and simple precautions. Throughout the session interactive activities involve employees and make certain that they understand how they can help protect themselves from careless risk of infection. When the training is complete, employees will:
You will receive
Allergic reactions to natural rubber latex products are being recognized with increasing frequency among healthcare workers who use gloves and other products containing latex. This timely program contains guidelines for minimizing latex-related health problems while maximizing protection.
Added features and benefits of DVD training include:
Released - 2009 The Bureau of Labor Statistics cites that nursing aides, attendants and orderlies have the highest risk of musculoskeletal disorder from on-the-job activities. Protect your staff with the NIOSH-approved techniques found in this new program. Your staff will learn step-by-step techniques on lifting and moving patient as well as inherent risks for improper procedures. Length: 15 minutes. Added features and benefits of DVD training include:
 Released - 2005 Office, Industrial, Hospitality, Government, Healthcare & Retail Versions Available!Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your organization! Harassment Is offers realistic scenarios representing many different forms of harassment based on sex, age, race, disability, religion, and sexual orientation. Each harassment situation is presented by an on-camera host who adds additional content and insights to enhance the comprehension and retention of this critical information. Harassment Is will raise awareness regarding harassment and explain the do's and don'ts of creating a respectful work environment for everyone. Harassment Is will help employees learn how to...
Program includes: A 22 minute DVD or video, 10 Harassment Is Employee handbooks, leader's guide with customizable Harassment Is PowerPoint
Online Training Pricing Option:
This program covers the basics of the HIPAA Privacy Rule and shows examples of what is necessary to comply. This must-see program uses specific scenarios to illustrate privacy do's and don'ts.
Added features and benefits of DVD training include:
Recent studies show that over 8 million healthcare workers risk infection by Hepatitis B & C, HIV, influenza and tuberculois each day. What even more alarming is that these dangerous bacterial pathogens can be spread to patients, families and communities. Protect your staff with the proven infection-prevention measures included in this new program. Topics discussed include:
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We all know healthcare professionals are busy –– now more than ever. But being warm, friendly and helpful doesn’t mean you can’t also get your work done. Customer Service: Natural As Child’s Play, details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be, as natural as child’s play. Topics include:
Includes: 24 minute DVD, 10 handbooks and electronic leaders guide. Added features and benefits of DVD training include:
 Customer Favorite! Spend the afternoon in almost any hospital and you'll discover the challenges of providing - and receiving - medical care in this increasingly diverse era. That's the lesson delivered in Patient Diversity: Beyond the Vital Signs. You'll witness the valiant, yet often flawed attempts of nurses, orderlies and doctors to find a course of treatment for patients whose cultural beliefs toward medicine they do not understand. This lack of understanding not only hampers communication, it delays proper treatment. Patient Diversity clearly illustrates the importance of learning about your patient population: their belief systems, folk medicine, lore, even those things that dictate how they respond to pain and medical care. Take, for instance, Mr. Lopez, who is quite vocal about his post-surgical pain. Nurses pay less attention to his moans, believing that, as a Latino, he will naturally respond this way to discomfort. When a doctor does finally examine him, it is clear he is suffering from internal bleeding at the site of his incision. Or what about Mrs. Humphreys, who refuses medical care because she believes God is punishing her and medical intervention is useless? Trying to convince her that the hospital's tests are her only alternative does no good. What does? Approaching her with understanding: offering to phone her minister, encouraging her to see that perhaps God wishes her to have the help of this hospital's resources. These and other poignant scenes examine the concerns faced in healthcare delivery every day. And though the challenges, patients and solutions are highly diverse, the basic principles are not. Participants will learn they must:
With our communities becoming more global every day, there is no better time for Patient Diversity: Beyond the Vital Signs. Program includes - 18 minute VHS or DVD and leaders guide. Online Training Option:
 Government & Healthcare Version also Available! This entertaining program presents a lighthearted look at the rights and wrongs of customer service. It shows that everyone has customers -- internal, external or both -- and there's no place to hide from them. Not even in red tape. Yet without realizing it, many capable people let red tape cloud their vision of what customer service is about. To illustrate this point, we've cast the employee as an inflexible mummy wrapped in red tape. The customer is invisible because the mummy just can't see him. But only temporarily -- because the eight skills for good customer service are soon revealed. Viewers learn how to put the customer first, and are made aware that it's possible to tailor procedures to customer needs without breaking rules. With all the wit and wisdom of CRM's legendary film Remember Me, this film is sure to elevate the quality of your customer service from the inside out. An important training tool for new hires and a valuable reminder for seasoned employees. Participants will learn about:
Program includes: A 19 minute VHS or DVD, Leader's Guide, sample Participant Workbook
Physical violence, verbal or sexual abuse is a dangerous possiblity for healthcare staff during home visits. Kind words and streets smarts are not enough to insure their safety. Equip your home healthcare staff with the valuable information in, Personal Safety For Home Health Caregivers. This program teaches practical ways to defuse potentially violent situation and show your staff how to prepare for visits, set-up security measures and know assault-cycle awareness to prevent possible harm.
Added features and benefits of DVD training include:
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